Petra Loan Servicing

What Petra Loan Servicing does

Petra Loan Servicing Corp is a U.S.-based fintech that provides third-party loan servicing for private lenders, including balance-sheet lenders, fund-backed lenders, and operators of fractionalized or trust-deed investments. Founded in 2024 by Joe Dillamore — an Oxford-educated entrepreneur who previously built a private lending business in the United Kingdom — and backed by California-based investment firm Faes & Co, the company holds NMLS license 2649059 and California DRE license 02265074, and is currently licensed to service loans in 45 states plus Washington D.C., with nationwide coverage targeted for 2026. Its headquarters is in Greenville, South Carolina.

The company's core offering is a purpose-built loan servicing platform comprising a self-service lender portal, paperless loan onboarding (claimed under five minutes per loan), a real-time portfolio dashboard, automated ACH payment collection, and next-business-day delinquency response. Petra advertises a ~2-hour payoff statement turnaround against a 1–3 day industry baseline and reports a 30% reduction in client NSF (non-sufficient funds) rates. Supporting capabilities include title, insurance, and tax tracking, escrow management, ARM servicing, deboarding, and multi-channel borrower communication (phone, email, text, live chat, Slack). The company currently shows no AI/ML capability in the source material; differentiation rests on product usability, operational speed, and dedicated human lending experts rather than algorithmic intelligence.

Commercially, Petra sells via a consultative direct-sales motion — discovery calls scheduled through Calendly, due-diligence onboarding, and a master servicing agreement — targeting mid-market private lenders across institutional and smaller local operators. Pricing is per-loan, per-month: $25 for core servicing, with modular add-ons at $10/property for title tracking (delivered via a separate petratitle.com surface), $15/loan for insurance monitoring, $5/loan for tax tracking, $75/loan for escrow management, $30/loan for ARM servicing, and $45/loan for deboarding, plus variable transaction fees for wires, ACH returns, and payoff administration. As of the latest data, Petra has onboarded two lending customers (F2 Finance is publicly named), operates off a waitlist for additional lenders, and remains in early rollout mode.

Name

Petra Loan Servicing

Legal name

Petra Loan Servicing Corp

Website

https://petraservicing.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Petra Loan Servicing provides technology-enabled third-party loan servicing for U.S. private lenders, offering a lender portal, ACH payments, ~2-hour payoff processing, delinquency management, and add-on title, insurance, and tax tracking across 45 states plus D.C.

Ownership category

akta.pro rank

Product category

Loan Servicing

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Finance Services (6199)

akta.pro primary industry

Loan Servicing & Special Servicing (Delinquency Management) (FSAKAJAG)

akta.pro secondary industry

Servicing Transfer & Boarding (Onboarding/De-boarding/Data Reconciliation) (FSALAEAK)

Keywords

• Private lender servicing
• Loan servicing platform
• ACH payment processing
• Portfolio management dashboard
• Residential mortgage servicing

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Loan Servicing Subscription: Monthly subscription pricing per loan covering core loan servicing operations including payment processing, monthly statements, payment reminders, delinquency notifications, payoff requests, and loan reconveyance. Base rate of $25 per loan per month for 45 states plus D.C.
2. Optional Add-On Services: Additional monitoring and administrative services including title tracking ($10/month), insurance monitoring ($15/month), tax tracking ($5/month), escrow management ($75/month), ARM servicing ($30/month), deboarding ($45/month), loan statements, outbound wires, ACH payment return handling, and payoff administration. Pricing varies per service.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Petra Loan Servicing provides third-party loan servicing for private lenders, including ACH payment collection, reconciled monthly statements, payoff processing, proactive borrower delinquency management, independent loan verification, and real-time portfolio visibility through its lender portal. The platform handles the full post-closing servicing lifecycle and is offered on a per-loan monthly subscription, with optional add-on modules for title, insurance, tax, escrow, ARM, and deboarding services.

Product overview

Petra Loan Servicing is a private lender loan servicing platform comprising a core technology platform and lender portal, supplemented by multiple add-on monitoring and administrative services. The core Loan Servicing platform ($25/loan/month) handles payment collection via ACH, produces monthly statements, and delivers payoffs in approximately 2 hours. The Lender Portal provides real-time portfolio visibility and streamlined loan onboarding. Add-on services include Title Tracking (via petratitle.com at $10/property/month), Insurance Tracking ($15/loan/month), Tax Tracking ($5/loan/month), Escrows ($75/loan), ARMs ($30/loan), Deboarding ($45/loan), and various fee-based services for statements, wires, ACH returns, payoff administration, and loan admin.

Differentiator

Problem solved

Functional benefit

Products and services

• Petra Loan Servicing Platform Modern loan servicing platform for private lenders that streamlines payment processing, borrower outreach, and compliance with state licensing requirements, combining a lender portal with full-service loan servicing operations.
• Lender Portal Self-service online portal enabling private lenders to view and manage their entire loan portfolio, onboard new loans in minutes with pre-filled data, and access real-time search, review, and download of loan records.
• Loan Servicing Core loan servicing subscription covering ACH payment collection, reconciled monthly statements, payment reminders, delinquency notifications, payoff requests, independent loan verification, and loan reconveyance, priced at $25 per loan per month across 45 states plus D.C.
• Title Tracking Add-on service that monitors foreclosures, liens, ownership changes, and value shifts on properties securing portfolio loans, priced at $10 per property per month.
• Insurance Monitoring Add-on service that tracks insurance coverage across the portfolio, follows up on lapses, and places force coverage when necessary, backdated to prevent exposure, priced at $15 per loan per month.
• Tax Tracking Add-on service for monitoring and tracking property tax status across the loan portfolio, priced at $5 per loan per month.
• Escrow Management Add-on service providing full escrow administration for loans in Petra's portfolio, priced at $75 per loan.
• ARM Servicing Add-on servicing module for adjustable rate mortgage (ARM) products, priced at $30 per loan per month.
• Deboarding Loan deboarding and transfer-out service for lenders exiting Petra's servicing platform, priced at $45 per loan on a pay-as-you-go basis.

Quantifiable outcome

• 30% reduction in client NSF (non-sufficient funds) rates through proactive payment management
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Blend: Blend is a digital lending platform used by banks and non-bank lenders for consumer and mortgage workflows; while more origination-focused, it increasingly bundles servicing-adjacent capabilities that compete with Petra's lender-portal experience.
• nCino: nCino is a cloud banking platform that includes commercial and consumer loan origination and servicing modules; while broader than Petra, it increasingly targets private and commercial lenders that overlap with Petra's customer base.
• Cloudvirga: Cloudvirga, part of ICE, provides digital point-of-sale and workflow tools for mortgage lenders; as an emerging player it overlaps with Petra's emphasis on intuitive UX and rapid onboarding, though focused on origination rather than servicing.

Others

• Plaid: Plaid provides financial data connectivity that underpins many modern lending and servicing workflows; it is not a direct competitor but is enabling infrastructure that increasingly competes for the API-driven lender portal experience Petra sells.

Direct peers

• Mortgage Builder: Mortgage Builder offers loan origination and servicing software tailored to banks, credit unions, and private lenders, directly overlapping Petra's positioning as a servicing platform for non-agency lenders with configurable workflows.
• FICS (Financial Industry Computer Systems): FICS provides mortgage loan servicing software (Loan Servicing Software) used by community banks, credit unions, and private lenders, addressing the same back-office servicing needs Petra serves.
• Mortgage Cadence: Mortgage Cadence, an Accenture-owned digital mortgage platform, provides loan origination and servicing technology to lenders of all sizes, competing with Petra's end-to-end servicing workflow for private lenders.
• Sagent: Sagent provides cloud-based loan servicing software to mortgage and consumer lenders, including payment processing, default management, and investor reporting — the same core workflow Petra targets, but with a larger lender base and broader product suite.

Broad incumbents

• CoreLogic: CoreLogic (now part of ICE) provides property data, analytics, and origination/servicing workflow tools for mortgage and real estate lenders, representing a broad incumbent with overlapping monitoring and verification capabilities.
• Black Knight / ICE Mortgage Technology: ICE Mortgage Technology (formerly Black Knight) is the dominant US mortgage technology provider, offering servicing platforms like MSP used by most servicers — a broad incumbent against whose workflow Petra positions its modern UX.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/petraservicing

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Petra Loan Servicing