Best Care
Best Care is a Minnesota home care agency founded in 2005 that provides personal care assistance (PCA/CFSS), Financial Management Services, and 245D waivered services across all 87 Minnesota counties, serving seniors, adults and children with disabilities, and family caregivers.
- Company typePrivate
- Founded2005
- HeadquartersNorth Saint Paul, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Best Care does
Best Care is a privately held Minnesota home care agency founded in 2005 by Andre Best. The company delivers in-home, non-medical personal care services to seniors, adults with disabilities, children with special needs, and family caregivers across all 87 Minnesota counties from two regional offices in North St. Paul (Central/Southern) and Northern Minnesota. Its core product portfolio comprises Personal Care Assistance (PCA) and the successor Community First Services & Supports (CFSS) program (effective October 1, 2024), 245D Basic Waivered Services (IHS, Night Supervision, Homemaking, Respite, ICLS), and Financial Management Services (FMS) for self-directed CDCS and CSG participants. The company operates under both agency and budget-model CFSS delivery structures, employing a flat organizational model in which most staff are titled "Care Experience Specialists" rather than traditional managers.
The technology stack combines a proprietary Best Care Timesheet App (iOS/Android) with third-party integrations: RevivingCare for state-mandated Electronic Visit Verification (mandatory since September 1, 2024), Paylocity for payroll/employee self-service, HIPAA-compliant JotForm for client and employee onboarding, and Elsevier Performance Manager for required 245D staff training. No proprietary AI/ML systems, API platform, or SDK offerings were disclosed.
Best Care's revenue is derived almost entirely from government and managed-care reimbursement rather than direct consumer billing. Primary streams are Minnesota Medical Assistance (Medicaid) and MinnesotaCare, HCBS waivers, the Alternative Care Program, and contracts with six managed care organizations (Blue Cross Blue Shield/Blue Plus, Health Partners, Itasca Medical Care, Medica, South Country Health Alliance, UCare). Go-to-market is hybrid: direct-to-consumer via phone, web forms, and content marketing (blog, SEO, Spotify podcast), combined with referral-based enterprise outreach to county social services, case managers, and healthcare providers. Andre Best remains CEO; Leann Lindahl serves as COO. The company is privately held with no institutional investors, funding rounds, or M&A activity disclosed.
Best Care firmographics
Firmographics- Name
- Best Care
- Legal name
- Best Care MN
- Website
- https://bestcaremn.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Best Care is a Minnesota home care agency founded in 2005 that provides personal care assistance (PCA/CFSS), Financial Management Services, and 245D waivered services across all 87 Minnesota counties, serving seniors, adults and children with disabilities, and family caregivers.
- Ownership category
- akta.pro rank
Best Care industry classification
Industry- Product category
- Home Healthcare Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (6216), Other Individual and Family Services (624190)
- SIC
- Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL)
- akta.pro secondary industries
- Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB), Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB), Home-Based Chronic Disease Management (Skilled) (HLADAFAL)
Keywords
Where Best Care is headquartered
LocationHeadquarters
- HQ city
- North Saint Paul
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Best Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Medical Assistance / Medicaid Reimbursement: Primary revenue stream through Minnesota's Medical Assistance program, a state healthcare program providing services for disabled and elderly Minnesotans with limited income and assets. PCA services are a covered benefit for eligible individuals.
- MinnesotaCare Reimbursement: Revenue from MinnesotaCare program, which provides free or discounted health insurance coverage to Minnesotans who lack access to affordable health insurance and earn more than those eligible for Medical Assistance.
- Insurance Plan Contracts: Revenue from contracted insurance providers including Blue Cross Blue Shield (Blue Plus), Health Partners, Itasca Medical Care, Medica, South Country Health Alliance, and UCare.
- Alternative Care Program: For individuals who do not qualify for medical assistance, Alternative Care Program provides coverage for PCA services.
- HCBS Waiver Programs: Revenue from Home and Community Based Services (HCBS) waiver programs that cover PCA and 245D services for eligible individuals.
- Consumer Directed Community Supports (CDCS): Self-directed program where participants manage their own budget and services, with Best Care providing Financial Management Services for payroll and budget administration.
- Consumer Support Grant (CSG): State-funded benefit replaced by CFSS, where Best Care provides FMS services for participants who self-direct their care.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Medical Assistance Covered Services |
| Subscription | Monthly | MinnesotaCare Covered Services |
| Subscription | Monthly | Insurance Plan Covered Services |
| Subscription | Monthly | Alternative Care Program |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Best Care product offering
Product offeringCore offering
Best Care delivers in-home non-medical personal care services across Minnesota under four core programs: PCA (Personal Care Assistant) Services and CFSS (Community First Services & Supports) for daily activity support, Financial Management Services (FMS) for self-directed participants managing their own budgets and caregivers, and 245D Basic Waivered Services (IHS, Respite, Night Supervision, Homemaking, ICLS). The agency operates both traditional and consumer-directed budget models, serving seniors, adults with disabilities, children with special needs, and family caregivers statewide.
Product overview
Best Care is a Minnesota home care agency offering a platform of coordinated services supporting individuals with non-medical care needs to live independently at home. The core product portfolio includes PCA Services (Personal Care Assistance), Financial Management Services (FMS) for self-directed programs, 245D Basic Waivered Services, and the newly transitioned CFSS (Community First Services & Supports) program. These services are available under both agency and budget delivery models. Supporting the core service delivery, Best Care provides its own Best Care Timesheet App and integrates with the RevivingCare EVV system for state-mandated Electronic Visit Verification. Administrative operations are supported through the Paylocity payroll portal and JotForm-based client/employee onboarding and referral forms. The company serves clients across all 87 counties of Minnesota, including seniors, adults, and children, and also supports family caregivers seeking compensation for caring for loved ones.
Differentiator
Problem solved
Functional benefit
Products and services
- PCA (Personal Care Assistant) Services Personal Care Assistance (PCA) Services supports Minnesota individuals with non-medical, health-related needs and daily activities including ADLs, IADLs, health-related tasks, and behavior redirection. Available through Traditional PCA (PCPO), PCA Choice, Shared Care, and Flexible Use delivery models for seniors, adults with disabilities, and children with special needs.
- CFSS (Community First Services & Supports) CFSS is a flexible Minnesota support program that replaced the PCA program as of October 1, 2024. It provides the same range of services as PCA with added benefits including the ability to hire spouses and parents of minors as support workers, training budgets, and the ability to purchase goods. Best Care is both an agency and budget model provider for CFSS.
- Financial Management Services (FMS) Financial Management Services (FMS) assists people who self-direct their services through Consumer Directed Community Supports (CDCS) or Consumer Support Grant (CSG). Best Care FMS helps with budget management and supports participants in their role as employer of their workers, including payroll oversight, for participants who hire family and friends.
- 245D Basic Waivered Services Best Care is a licensed provider of 245D basic services including Individualized Home Supports Without Training (IHS), Night Supervision, Homemaking, Respite, and Individual Community Living Supports (ICLS). Services are available through Home and Community Based Waiver programs and include support for community participation, health, wellness, household management, and adaptive skills.
Companies that use Best Care
Customer profileSegments5 records
Ideal customer profiles4 records
Best Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
Best Care partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- MN Care Force InitiativeminorState initiative providing incentive funds that Best Care applied to distribute to direct support workers in early 2025.
- RevivingCarecoreRevivingCare provides the Electronic Visit Verification (EVV) system used by Best Care for compliance with Minnesota DHS requirements. The EVV system is compatible with smartphones, tablets, and computers for documenting in-home and community-based services.
- Minnesota Department of Human Services (DHS)coreBest Care operates as a licensed provider under Minnesota DHS programs including Medical Assistance, CFSS, and 245D waiver services. The company works closely with DHS to ensure smooth transitions like the PCA to CFSS transition and EVV compliance requirements.
- Blue Cross Blue Shield (Blue Plus)coreContracted insurance provider covering PCA and home care services for eligible members.
- UCarecoreContracted managed care organization providing coverage for home care services through Minnesota's Medical Assistance program.
- MedicacoreContracted insurance provider covering PCA and home care services for eligible members.
- Health PartnerscoreContracted insurance provider covering PCA and home care services for eligible members.
- South Country Health AlliancecoreContracted managed care organization providing coverage for home care services in Minnesota.
- Itasca Medical CarecoreContracted insurance provider covering home care services for eligible members.
- PaylocitycorePaylocity provides the payroll management system enabling Best Care employees to access pay stubs, manage PTO balances, update W-4 information, and handle direct deposit.
- Minnesota DHS EVV Compliance ProgramcoreBest Care complies with Minnesota DHS EVV requirements mandated as of September 1, 2024, using the RevivingCare EVV system.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Best Care competitors and assessment
Company assessmentBroad incumbents
- Ecumen: Large Minnesota nonprofit senior services operator offering home care, assisted living, and hospice; broader portfolio but overlapping in-home personal care and aging-in-place services.
- BrightStar Care: National home care franchise with Minnesota locations offering personal care and skilled services; comparable service catalog but operates under franchise model with broader brand.
- Aveanna Healthcare: Public national home health and private-duty nursing company; broader pediatric home health scope but shares Medicaid-funded personal care delivery and Minnesota presence as a larger competitive reference point.
- Bayada Home Health Care: National nonprofit home health and personal care provider with Minnesota offices; competes for Medicaid waiver and private-duty hours with a much larger operational footprint.
- Visiting Angels: National in-home senior care franchise with Minnesota territory owners providing personal care, companionship, and respite — overlap with Best Care's core PCA and 245D service categories.
- Addus HomeCare Corporation: Public personal-care-services company operating across multiple states with a Medicaid/waiver-funded model similar to Best Care's; a scaled incumbent with overlapping HCBS and personal care programs.
Direct peers
- CareAparent: Twin Cities-based Minnesota home care agency offering PCA, CFSS, and 245D waiver services with comparable state-program-driven revenue model and similar caregiver-empowerment positioning.
- Dungarvin Minnesota: Disability services and HCBS waiver provider with significant Minnesota operations; directly comparable in 245D waiver services and Medicaid-funded personal care delivery.
- Accra Care: Minnesota-based home care agency providing PCA, 245D waivered services, and Financial Management Services across the state — directly mirroring Best Care's program mix and Medicaid-funded delivery model.
- Knute Nelson: Minnesota-based provider of home care, hospice, and senior living services; comparable in geographic concentration and program mix (PCA, waiver, home health) to Best Care.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Best Care social profiles
Digital presenceBest Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Best Care leadership team
Management profileNumber of profiles
Profiles3 records
Best Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Best Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Best Care
What does Best Care do?
Best Care delivers in-home non-medical personal care services across Minnesota under four core programs: PCA (Personal Care Assistant) Services and CFSS (Community First Services & Supports) for daily activity support, Financial Management Services (FMS) for self-directed participants managing their own budgets and caregivers, and 245D Basic Waivered Services (IHS, Respite, Night Supervision, Homemaking, ICLS). The agency operates both traditional and consumer-directed budget models, serving seniors, adults with disabilities, children with special needs, and family caregivers statewide.
Is Best Care a public or private company?
Best Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Best Care founded?
Best Care was founded in 2005. It employs 11 to 50 people.
Where is Best Care based?
Best Care is headquartered in North Saint Paul, United States, in the North America region.
How does Best Care make money?
Seven revenue lines are on record. Medical Assistance / Medicaid Reimbursement is the primary driver. The others are minnesotaCare Reimbursement, insurance Plan Contracts, alternative Care Program, HCBS Waiver Programs, consumer Directed Community Supports (CDCS) and consumer Support Grant (CSG).
Who are Best Care's main competitors?
Broad incumbents on record are Ecumen, BrightStar Care, Aveanna Healthcare, Bayada Home Health Care, Visiting Angels and Addus HomeCare Corporation. Direct peers are CareAparent, Dungarvin Minnesota, Accra Care and Knute Nelson.
Does Best Care have an API?
No public API is recorded for Best Care.
What industry is Best Care in?
Best Care's product category is Home Healthcare Services. Its primary akta.pro industry code is HLADAGAL, Private Duty Personal Care Agencies (Non-Medical Home Care Providers), with a secondary code of HLAFAEAB, Personal Care / Non-Medical Home Care (Private Duty). Its NAICS code is 624120 and its SIC code is 8082.