Coastal Vacation Rentals

What Coastal Vacation Rentals does

Coastal Vacation Rentals is a privately-held vacation rental property management company operating exclusively on Hilton Head Island, South Carolina. The company manages a portfolio of 100+ privately-owned luxury homes and villas on behalf of individual property owners, ranging from 1-bedroom oceanfront villas to multi-bedroom homes sleeping up to 18-50 guests. Properties are concentrated in premier gated communities including Sea Pines (Harbour Town), Palmetto Dunes, Shipyard Plantation, Forest Beach, Folly Field, and Bradley Beach. The company is organized as Coastal Vacation Rentals HHI, LLC and is led by Managing Director Steven Wood. Operations are supported by a small team of 1-10 employees.

The company operates on a third-party property management system (StreamlineVRS) with a guest-facing mobile application (Happy Stays) and a keyless entry system that generates reservation-window access codes. Guest experience is enhanced through a strategic partnership with Xplorie, which bundles complimentary daily activities (golf rounds, dolphin tours, beach chairs, bikes, mini golf) for stays under 28 nights. The company is also a strategic partner of Sea Pines Resort, providing guests access to Harbour Town Golf Links, South Beach Marina, Sea Pines Beach Club, and seasonal trolley service. Distribution is multi-channel: direct bookings via coastalvacationshhi.com and phone, plus third-party listings on VRBO and Airbnb. Marketing relies on SEO, an active blog with local area guides, email newsletter, and organic social media on Facebook and Instagram.

The business model is a classic property management and booking agency model. Revenue is generated through (1) commission-based rental bookings with a 50% deposit at booking and balance due 30 days before arrival, (2) a 9.5% amenity fee covering Happy Stays app access, keyless entry, damage protection up to $1,000, Wi-Fi, pool access, and community car passes, (3) a fixed $149 booking fee per reservation, (4) one-time cleaning and linen fees, (5) $250 non-refundable pet fees per dog, and (6) $350/week optional pool heating. The primary customer segments are families and family groups seeking multi-bedroom coastal getaways, couples and golf enthusiasts drawn to RBC Heritage-area courses, pet owners, and extended-stay (28+ night) monthly renters. The company does not own the underlying properties; it acts as an agent for property owners, providing marketing, reservations, cleaning coordination, and on-island guest support.

Name

Coastal Vacation Rentals

Legal name

Coastal Vacation Rentals HHI, LLC

Website

https://coastalvacationshhi.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Coastal Vacation Rentals is a privately-held Hilton Head Island property management company that manages 100+ luxury vacation homes and villas in Sea Pines, Palmetto Dunes, and Shipyard on behalf of individual owners, serving leisure families, couples, golf travelers, and extended-stay renters across direct, VRBO, and Airbnb channels.

Ownership category

akta.pro rank

Product category

Vacation Rental Services

NAICS

Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Resort & Branded Residence Vacation Rental Management (BPAJAIAE)

akta.pro secondary industries

Luxury Beachfront & Waterfront Villas (THAMAEAE), Beachfront & Lakefront Homes (THAMAAAF)

Keywords

• Vacation rental management
• Short-term rental services
• Beach vacation rentals
• Property management services
• Vacation home rentals

Headquarters

HQ city

Hilton Head Island

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Vacation Rental Bookings: Revenue generated from booking vacation rental properties to guests. Payments structured as 50% initial deposit at booking, with remaining balance due 30 days prior to arrival. Rental rates vary by property size, location, and season.
2. Amenity Fee: 9.5% amenity fee covering services including Happy Stays app access, welcome bag, keyless entry, damage protection up to $1,000, free Wi-Fi, pool access, propane grills, and 2 car passes for gated communities.
3. Booking Fee: $149 booking fee per reservation covering luxury beach towels (8 for homes, 4 for villas), Roku streaming services, and reservations team recommendations.
4. Cleaning and Linen Services: One-time cleaning fee covering departure clean, fresh linens, towels, and starter kit (paper towels, detergent pods, toilet paper, basic amenities). Mid-stay cleans available for additional cost.
5. Pet Fees: $250 non-refundable pet fee per dog (up to 2 dogs under 60 lbs) at pet-friendly properties. Additional pet charges for extra cleaning if needed.
6. Pool Heating: Optional pool heating service at $350/week for properties with private pools, providing guests with heated pool experience during cooler months.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Coastal Vacation Rentals operates as a Hilton Head Island-based vacation rental property manager, renting and managing a portfolio of homes, villas, and condos across premier communities such as Sea Pines, Palmetto Dunes, Forest Beach, and Folly Field. The company handles bookings directly through its own website and via third-party platforms, while also providing property management services to owners of vacation homes in the Hilton Head Island market.

Product overview

Coastal Vacation Rentals operates a vacation rental platform offering luxury homes and villas on Hilton Head Island, South Carolina. The core offering consists of vacation rental homes and villas available through the company's website, complemented by property management services for property owners. Key product components include: vacation rental homes (luxury private homes with pools, spas, and golf course views), vacation rental villas (units ranging from 1-bedroom to multi-bedroom in resort communities), the Happy Stays App (mobile app for guest check-in and local information), Xplorie complimentary activities program (included with stays under 28 nights), and property management services for owners. Featured properties span various island locations including Sea Pines (Harbour Town), Shipyard Plantation, Palmetto Dunes, and Forest Beach communities, with accommodations ranging from pet-friendly options to ocean-view homes sleeping up to 18 guests.

Differentiator

Problem solved

Functional benefit

Products and services

• Vacation Rental Homes

Quantifiable outcome

• Damage protection covers up to $1,000 for accidental damage per booking
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• XploriecoreGTM or Marketing PartnerXplorie provides complimentary daily activities included with every short-term booking (stays under 28 nights). Amenities include 2 backpack beach chairs, an umbrella, 2 adult bikes, admission to dolphin tours, daily rounds of golf at 6 local courses with golf cart, and mini golf. This partnership enhances the guest experience and provides significant added value to bookings.
• Sea Pines ResortcoreStrategic or Co-development PartnerStrategic partnership with Sea Pines Resort providing guests access to Harbour Town Golf Links (host of PGA RBC Heritage tournament), South Beach Marina, Sea Pines Beach Club, seasonal trolley service, and Racquet Club amenities. Properties in Sea Pines include complimentary access to these resort amenities and car passes.
• StreamlineVRScoreTechnology or IntegrationProperty management and reservation system provider powering the booking engine, owner portal, and property listings. Provides the technical infrastructure for online reservations, availability management, and payment processing.
• South Beach Pool (Sea Pines)minorOthersCommunity pool facility in Sea Pines accessible to guests with property in the area. Pool passes can be purchased daily or weekly during operating season. South Beach Marina Pool open Memorial Day through Labor Day.
• Shipyard Beach ClubminorOthersBeach club facility in Shipyard Plantation providing guests with changing rooms, bathrooms, showers, and direct beach access via boardwalk. Located approximately 0.3-0.7 miles from various Shipyard properties.
• VRBOcoreChannel Partner/ Reseller/ DistributorThird-party vacation rental marketplace (Vacation Rentals by Owner) where Coastal Vacation Rentals listings appear, providing additional distribution channel and visibility to travelers searching on the VRBO platform.
• AirbnbcoreChannel Partner/ Reseller/ DistributorThird-party vacation rental marketplace where Coastal Vacation Rentals listings appear, expanding market reach to Airbnb's global traveler base seeking Hilton Head accommodations.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Airbnb: Global short-term rental marketplace where Coastal Vacation Rentals distributes inventory. Operates as both distribution channel and indirect competitor through Airbnb's own direct host acquisition and Luxe concierge program.
• Vrbo: Major vacation rental marketplace (owned by Expedia Group) where Coastal Vacation Rentals lists properties. Represents both a key customer acquisition channel and a platform risk if commission structures change.
• Marriott Vacations Worldwide: Major timeshare and vacation rental operator serving leisure travelers in resort destinations including coastal locations. Competes for the same affluent family and golf-traveler segments on Hilton Head-adjacent markets.
• Travel + Leisure Co. Hospitality and vacation ownership company (formerly Wyndham Destinations) operating vacation rental and timeshare businesses in resort destinations. Broader portfolio includes competing inventory in coastal leisure markets.
• Hilton Grand Vacations: Vacation ownership and rental operator under the Hilton brand, serving similar family and leisure travelers in coastal resort destinations. Brand affinity on Hilton Head Island creates indirect competitive overlap.

Direct peers

• Vacasa: Largest full-service vacation rental management company in North America, managing 40,000+ homes across hundreds of destinations including coastal resort markets. Operates an identical model to Coastal Vacation Rentals at vastly greater scale.
• Sonder: Tech-enabled short-term rental operator using software-led property management and a unified booking platform. Competes for both property owners and guests in the alternative-accommodation space.
• Evolve: Professional vacation rental management company offering full-service management of short-term rental homes with technology-enabled guest experience. Direct competitor for owner relationships and guest bookings in coastal leisure markets.

Regional players

• Sea Pines Resort: Hilton Head's premier resort destination and gatekeeper of the Sea Pines community — where Coastal Vacation Rentals holds its largest property concentration. Operates its own rental and amenities program that competes for the same guest pool within the community.
• Palmetto Dunes Oceanfront Resort: Hilton Head resort community where Coastal Vacation Rentals manages a portfolio of luxury properties. Operates competing rental and amenity programs for guests targeting this specific sub-market of the island.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/coastalvacationshiltonhead
• Instagraminstagram.com/coastalvacationshhi
• LinkedInlinkedin.com/company/coastal-vacation-rentals-hhi

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coastal Vacation Rentals