What Telegrupp does

Telegrupp AS is an Estonian systems integration company founded in 1997 from the merger of telecommunications departments of three Estonian companies, with operational roots dating to 1992 in cable network work. The company designs, installs, integrates, and maintains IT infrastructure, cybersecurity systems, physical security systems, communications solutions, and data center deployments for enterprise, government, healthcare, hospitality, and institutional customers across Estonia. Its four core product categories — IT-Lahendused (IT Solutions), Turvalahendused (Security Solutions), Sidelahendused (Communication Solutions), and Süsteemiintegratsioon (System Integration) — are backed by certified partnerships with 50+ technology vendors including Cisco, Aruba, Extreme Networks (Diamond), HPE, IBM, Lenovo (Gold), Nakivo (Gold), Bosch, Fortinet, VMware, and Nutanix. Notable proprietary offerings include IPCentrex V2, a second-generation cloud PBX launched in 2024, and container data center designs meeting TIER 2 standards that the company has been engineering and installing since 2005.

The company operates from headquarters in Tallinn (Töökoja 3) and a regional office in Tartu (Võru 254), with a wholly-owned subsidiary Eltron OÜ dedicated to security systems. Telegrupp generates revenue through four streams: systems integration professional services, hardware and software resale, recurring maintenance and 24/7 support contracts, and VoIP/IPCentrex subscription services. All solutions are custom-quoted on a project basis with multi-year contracts; pricing is not publicly disclosed. The company holds ISO 9001:2015, ISO 14001:2015, and AQAP 2110:2016 NATO quality assurance certifications, alongside Estonian regulatory accreditations including Maritime Administration recognition and a fluorinated greenhouse gases handling license.

Telegrupp is privately held following a 2005 management buyout from Merko Ehitus AS and Comliet UAB; current ownership rests with the management team and supervisory board (Kari Lorvi, Chairman; Kaire Koppel; Hanno Murrand). Named enterprise customers include SEB, Swedbank, Eesti Pank, Ergo, Monese, Eesti Raudtee, and Ülemiste keskus, alongside government ministries (Superministeerium), municipalities (Pärnu Linnavalitsus), hospitals (Ida-Viru Keskhaigla, Lastehaigla), and hotel chains (Hilton, Radisson BLU, Swissotel, Hotell Olümpia). The company is currently executing an EU NextGenerationEU-funded digital transformation project (2024-2025) and is undergoing internal modernization under the Digipööre ettevõttes initiative.

Name

Telegrupp

Legal name

Telegrupp AS

Website

https://telegrupp.ee

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

Telegrupp AS is an Estonian systems integrator founded in 1997 that designs, installs, and maintains IT infrastructure, cybersecurity, physical security, communications, and data center solutions for enterprise, government, healthcare, and institutional customers across Estonia, with a wholly-owned subsidiary Eltron OÜ for security systems.

Ownership category

akta.pro rank

Product category

IT System Integration Services

NAICS

Computer Systems Design and Related Services (54151), Telecommunications (517), Security Systems Services (56162)

SIC

Services-Computer Integrated Systems Design (7373), Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)

Keywords

• IT system integration
• Physical security solutions
• VoIP telephony services
• Data center solutions
• Cybersecurity services

Headquarters

HQ city

Tallinn

HQ country

Estonia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Systems Integration Services: Design, installation, and integration of IT, communications, and security systems. Includes project management, consultation, and implementation services.
2. Hardware and Software Sales: Sale of IT equipment including servers, networking gear, security systems, and related components as part of integrated solutions.
3. Maintenance and Support Services: Ongoing maintenance, monitoring, and support services including 24/7 emergency support. NVS devices come with minimum 12-month warranty, installation work with 2-year warranty.
4. VoIP/IPCentrex Services: Voice over IP telecommunications solutions including cloud-based IPCentrex V2 platform with various subscription tiers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Telegrupp AS is an Estonian system integration company that designs, delivers, and maintains IT, communications, and physical security solutions for enterprise, government, and institutional customers. Its core offerings include IT infrastructure (servers, networking, backup, cybersecurity), Security Solutions (video surveillance, access control, fire alarm, gas suppression, nurse call), Communication Solutions (VoIP/IPCentrex, conferencing, TETRA radio), and System Integration (data centers, server rooms, container enclosures). The company provides turnkey services from consultation and design through installation and 24/7 maintenance, supplemented by hardware reselling and subscription-based VoIP services.

Product overview

Telegrupp is a system integration company offering four core product categories: IT Solutions (IT-Lahendused) covering servers, networking, cybersecurity and cloud services; Security Solutions (Turvalahendused) including video surveillance, fire alarms, access control and nurse call systems; Communication Solutions (Sidelahendused) featuring VoIP telephony, conferencing and radio systems; and System Integration (Süsteemiintegratsioon) for data centers, server rooms and specialized enclosures. The company provides both products and installation/maintenance services, with IPCentrex V2 as their flagship cloud PBX solution and various third-party technology partnerships for specific product categories.

Differentiator

Problem solved

Functional benefit

Brands

• Arctica: Sub-brand mentioned in logo (Telegrupp-logo-_EST.png with Arctica reference).
• IPCentrex
• IPCall

Products and services

• IT Solutions (IT-Lahendused) Comprehensive IT infrastructure solutions including active devices (servers, clusters, storage, networking equipment), backup solutions, network management, cloud services, software, and cybersecurity services for enterprise and institutional customers.
• Security Solutions (Turvalahendused) Physical security systems including perimeter protection, video surveillance, access control, automatic fire alarm, gas extinguishing, nurse call systems, and night vision cameras for enterprise, government, and healthcare facilities.
• Communication Solutions (Sidelahendused) Voice and data communication solutions including VoIP SIP phones, IPCentrex cloud PBX, conference solutions, cable networks, SAT devices, TETRA radio systems, and hearing impairment systems for organizations.
• System Integration (Süsteemiintegratsioon) Complete system integration services including data centers, server rooms, communication containers, SKB cases, weather stations, shelters, and security system integration for enterprise and government customers.
• IPCentrex V2 Second-generation cloud PBX VoIP telephony solution for businesses, providing location-independent desk phone use, web management, call recording, call center functionality, IVR, and customer database integration.
• IPCall VoIP voice communication solution for small businesses to large organizations with local architecture, built-in call center functionality, IVR, call recording, and click-to-dial features.
• Data Center Solutions (Container Data Centers) Proprietary container data center solutions meeting TIER 2 standards, including racks, power solutions (PDU, UPS, generators), cooling, fire suppression, monitoring, and cabling for energy-efficient and rapidly deployable installations.
• Video Surveillance (Videovalve) Video surveillance systems with analytics for object detection, classification, license plate recognition, and integration with fire alarm and access control systems, used for city surveillance, airports, and retail environments.
• Perimeter Protection (Perimeetrivalve) Southwest Microwave INTREPID MicroPoint II fence detection system with 3-meter localization accuracy, integrated with video surveillance and access control for high-security sites.
• Automatic Fire Alarm Systems (ATS) Automatic fire alarm systems using Esser, Siemens, and Bosch products with 20 years of design, installation, and maintenance experience delivered to enterprise and government customers.
• Gas Extinguishing Systems Automatic gas extinguishing systems using Novec 1230, FM-200, and inert gases (IG-541, IG-55, IG-100) for clean agent fire suppression in server rooms and critical infrastructure, with 15-20 installations per year.
• Nurse Call Systems (Õekutse) Healthcare communication systems including SMILE call buttons, TREX 2G pagers, NOVO and NOVO Go mobile emergency call devices, and D-SERVER solutions for hospitals, care homes, and elderly care facilities.
• Firewall Solutions (Tulemüürid) Next-generation firewall (NGFW) solutions using Barracuda and Fortinet for network security with intrusion prevention, application detection, and VPN capabilities.
• SIEM Solutions Security Information and Event Management solutions using IBM QRadar for log management, vulnerability scanning, and attack prevention across enterprise networks.
• Endpoint Protection (EPP) Endpoint security solutions with sandboxing, two-way firewalls, rootkit protection, and insider threat protection using SentinelOne, Bitdefender GravityZone, and F-Secure.
• Hyper-Converged Infrastructure (HCI) Software-defined virtualization combining storage, virtualization platform, and backup in a single appliance using VMware VSAN and Nutanix for simplified data center management.
• Backup and Replication Solutions (IBM Spectrum Protect / Nakivo) Enterprise backup software for physical and virtual environments supporting Hyper-V, VMware, and Nutanix with high-availability clustering, including Nakivo backup, replication, and disaster recovery for virtualized environments and cloud (AWS EC2).
• Conference Solutions Video conferencing and collaboration solutions including Cisco Spark, Webex, Polycom, Cisco TelePresence, and Yealink products for enterprise meetings, seminars, and product demonstrations.

Quantifiable outcome

• 29 years of operation in Estonian market
• +3 more outcomes

Named customers26 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability3 records

Feature3 records

Partnerships

13 partnerships are on record, tiered minor and core.

• Eliko Tehnoloogia Arenduskeskus OÜminorStrategic or Co-development Partner · 1 January 2015Development partner in EU48693 project for IoT hardware and software solutions for SCADA applications. Project funded by European Regional Development Fund.
• ArubacoreTechnology or IntegrationSilver Partner status. Provides network access control solutions including Extreme Control and Aruba Clearpass for network security policy management.
• Extreme NetworkscoreTechnology or IntegrationDiamond Partner status. Provides network infrastructure, wireless, and network management solutions including application analytics.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationSilver Partner status. Provides servers, storage, and networking equipment solutions.
• IBMcoreTechnology or IntegrationSilver Business Partner. Provides QRadar SIEM, Spectrum Protect backup, and broader IBM technology solutions.
• LenovocoreTechnology or IntegrationGold Partner status. Provides data center solutions and ThinkSystem server products.
• NakivocoreTechnology or IntegrationGold Partner. Certified highest-level Nakivo Gold partner with certified specialists for backup, replication, and disaster recovery solutions.
• CiscocoreTechnology or IntegrationTechnology partner for networking, security, collaboration, and video conferencing solutions including Cisco Spark, Webex, and TelePresence.
• BoschcoreTechnology or IntegrationLong-term partnership for fire alarm systems, video surveillance, and security solutions. EN54 compliant products.
• FortinetcoreTechnology or IntegrationProvides next-generation firewall (NGFW) and network security solutions.
• VMwarecoreTechnology or IntegrationProvides virtualization platforms including vSphere, VSAN, and related data center solutions.
• NutanixcoreTechnology or IntegrationProvides hyper-converged infrastructure (HCI) solutions for simplified data center management.
• Eltron OÜcoreStrategic or Co-development PartnerWholly-owned subsidiary company specializing in security systems. Website: www.eltron.ee

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• LanLink: Estonian IT value-added distributor and integrator selling networking, security, and server solutions — comparable in scale, geography, and vendor channel model, often competing for the same mid-market customer base.
• Fujitsu Estonia: Global IT services provider with a local Estonian operation delivering infrastructure, workplace, and security solutions to enterprise and public-sector clients — competing head-to-head for many of the same Estonian tenders as Telegrupp.
• Microlink (now part of TietoEVRY / EVRY): Estonian IT services and infrastructure company serving enterprise customers with networking, cloud, security, and managed service offerings — the closest local peer in size and product mix to Telegrupp.
• Atea: Nordic-headquartered IT infrastructure integrator with a significant Baltic presence, offering hardware, networking, security, and managed services to enterprise and public-sector customers — closely comparable to Telegrupp's systems integration model but at much larger scale.

Others

• Telia Eesti: Estonia's leading telecom operator and historical former parent of Telegrupp (via Comliet UAB/Telia Lietuva until the 2005 MBO). Not a direct competitor in systems integration, but a key customer, infrastructure partner, and ecosystem player.
• Bosch Security Systems (Estonia channel): Global manufacturer of video surveillance, fire alarm, and access control systems — an existing long-term Telegrupp technology partner whose channel arrangements overlap on physical security tenders across the Baltics.

Broad incumbents

• Hewlett Packard Enterprise (HPE) Services: Global infrastructure vendor (an existing Telegrupp partner) whose Pointnext services arm bundles compute, storage, and edge-to-cloud integration — competes with Telegrupp for larger infrastructure refresh and data-center modernization deals.
• Accenture Estonia: Global professional services giant with Estonian operations covering technology consulting, IT infrastructure, and cybersecurity — overlaps with Telegrupp's enterprise and government digital transformation mandates at the higher end of deal size.
• CGI Group: Global IT and business consulting firm with an established Estonian presence delivering IT infrastructure, systems integration, and managed services to government and enterprise — a broader, larger-scale incumbent competing on the same institutional RFPs.
• DXC Technology Estonia: Global IT services company with Baltic presence providing data center, workplace, and security services — a broader incumbent overlapping with Telegrupp on enterprise infrastructure and managed services opportunities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/telegrupp-as

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telegrupp