What ARC Community Services does

ARC Community Services, Inc. is a 501(c)(3) nonprofit founded in 1976 and headquartered in Madison, Wisconsin, that operates 12 programs delivering women-responsive substance use disorder treatment across Wisconsin. Its service portfolio spans four residential facilities totaling 56 beds (ARC House 15 beds, ARC Dayton 13 beds, the Maternal and Infant Program 12 beds, and ARC Fond du Lac 16 beds), along with outpatient programs (Women's Center for Behavioral Health, Healthy Beginnings day treatment, Comprehensive Outpatient Services three evenings per week, individual counseling including tele-counseling, and group counseling), Project RESPECT for survivors of sexual exploitation and human trafficking, state-licensed therapeutic childcare at ARC's Emil Street facility, and specialized pregnant/postpartum services with prenatal care coordination and Circle of Security bonding programming. The underlying treatment model is a women-responsive, trauma-informed, relational framework grounded in the Stone Center, Wellesley College methodology, with a two-generation approach addressing both mother and child outcomes; all programs are Wisconsin Department of Health Services certified and licensed.

ARC's revenue and distribution model is grant- and contract-driven rather than fee-for-service commercial. Primary funding flows from Wisconsin Department of Health Services, the Department of Corrections (a major referral and contract source for residential and community corrections programming), Dane County Department of Human Services, SAMHSA's Substance Abuse Prevention and Treatment Block Grant, federal sources including the Urban/Rural Women's AODA Treatment Program grant, US Department of Justice Office for Victims of Crime, Wisconsin DOJ Office of Crime Victim Services, the City of Madison, BadgerCare/Medicaid reimbursements for covered residential SUD treatment (with county-funded room and board), and United Way of Dane County; individual donations supplement the funding base via the agency's 501(c)(3) status. Services are delivered free of charge to women without insurance coverage, and client access runs through referrals from social services agencies, the criminal justice system (DOC, US Probation, county human services), healthcare providers, and self-referrals. ARC's customer segments are women age 18+ with substance use and co-occurring disorders, including pregnant and postpartum women with infants, women involved in the criminal justice system, and survivors of sexual exploitation and human trafficking.

Name

ARC Community Services

Legal name

ARC Community Services, Inc.

Website

https://arccommserv.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

101–250 employees

Short description

ARC Community Services is a 501(c)(3) nonprofit founded in 1976 in Madison, Wisconsin, operating 12 women-responsive substance use disorder treatment programs across Wisconsin, including four residential facilities (56 beds total), outpatient services, Project RESPECT for trafficking survivors, and on-site therapeutic childcare, funded primarily through government grants, Medicaid, and United Way.

Ownership category

akta.pro rank

Product category

Women's Substance Use Disorder Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Behavioral Health & Substance Use Public Health Programs (BPAIAJAK)

Keywords

• Substance use treatment
• Women's behavioral health
• Residential treatment services
• Trauma-informed recovery
• Pregnancy and postpartum support

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Government Grants and Funding: Primary revenue from government grants including Wisconsin Department of Health Services, Department of Corrections, Dane County Department of Human Services, SAMHSA, and federal grants such as Urban/Rural Women's Substance Abuse Treatment Services grant.
2. Medicaid/BadgerCare: BadgerCare (Wisconsin Medicaid) covers residential substance use disorder treatment costs for eligible participants. The BadgerCare Residential SUD benefit covers treatment while room and board must be covered by county of origin.
3. Donations and Charitable Contributions: Accepts donations via check, credit card, PayPal, stock/mutual fund donations, and IRA Qualified Charitable Distributions (QCDs). EIN: 51-0163796.
4. United Way Funding: Funded by United Way of Dane County as part of community support network.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

ARC Community Services delivers women-responsive substance use disorder treatment and behavioral health services through residential, day treatment, and outpatient programs across Wisconsin. The agency specializes in services for pregnant and postpartum women, women involved in the criminal justice system, and survivors of sexual exploitation and human trafficking, while supporting mothers and their children through on-site childcare, parenting education, and two-generation programming. Services are largely provided free to uninsured women via government grants and donations, with some insurance billing through BadgerCare/Wisconsin Medicaid.

Product overview

ARC Community Services operates a comprehensive suite of women-specific behavioral health and substance use treatment programs across Wisconsin. The organization offers both outpatient and residential services organized around distinct programs: the Women's Center for Behavioral Health serves as the hub for outpatient care including Healthy Beginnings (day treatment for pregnant/postpartum women), Comprehensive Outpatient Services, Individual Treatment, and Group Counseling. The residential division operates four facilities: ARC House (15-bed flagship program), ARC Dayton (13-bed), ARC Fond du Lac (16-bed), and the Maternal and Infant Program (12-bed for pregnant/postpartum women with infants). Supporting programs include Project RESPECT for trafficking survivors, childcare and parenting education services, and pregnant/postpartum specialized services. All programs employ a women-responsive, trauma-informed, relational, and family-centered treatment model.

Differentiator

Problem solved

Functional benefit

Brands

• Project RESPECT: Services for survivors of sexual exploitation and human trafficking, providing outreach, advocacy, comprehensive case management, counseling, crisis intervention, and peer support services.
• Women's Center for Behavioral Health
• ARC Childcare Center
• ARC Maternal and Infant Program
• ARC Dayton
• ARC Fond du Lac
• ARC House

Products and services

• ARC House 15-bed residential treatment facility in Madison providing substance use disorder treatment and community corrections programming for women. The flagship program established in 1976, licensed as a community-based residential facility and certified as a residential treatment facility for substance use disorders.
• ARC Dayton 13-bed residential treatment facility in Madison providing substance use disorder treatment and community corrections programming for women. Opened in 1990 as the agency's second residential program.
• ARC Fond du Lac 16-bed residential treatment facility in Fond du Lac providing substance use disorder treatment and community corrections programming for women. First agency program outside Dane County, expanded from 12 to 16 beds.
• ARC Maternal and Infant Program 12-bed residential treatment facility for pregnant and postpartum women and their infants, providing substance use disorder treatment, delivery planning, and mother-child bonding support. Licensed as a community-based residential facility and certified as a residential treatment facility for substance use disorders.
• Women's Center for Behavioral Health Outpatient programs providing women-responsive, family-focused, culturally competent and trauma-informed care to women with substance use and co-occurring disorders in Dane County. Certified by Wisconsin Department of Health Services for treatment of substance use and mental health disorders.
• Healthy Beginnings Comprehensive day treatment program for adult women who are pregnant or have a child one year or younger, providing recovery services for substance use disorders. Certified by Wisconsin Department of Health Services as a day treatment program for substance use disorders and as a mental health outpatient clinic for co-occurring disorders.
• Comprehensive Outpatient Services for Women and Their Families Intensive outpatient treatment operated three evenings a week for adult women with substance use disorders, designed for women who are working or attending school during the day. Certified by Wisconsin Department of Health Services as an outpatient program for substance use disorders and as a mental health outpatient clinic for co-occurring disorders.
• Center for Women and Children Community-based, women's-specific day treatment program for adult women with substance use disorders who may or may not have children, provided up to five days per week. Certified by Wisconsin Department of Health Services as a day treatment program for substance use disorders and as a mental health outpatient clinic for co-occurring disorders.
• Individual Treatment One-to-one counseling sessions addressing emotional or mental health concerns and alcohol or drug use issues, available in-person or via tele-counseling. Certified by Wisconsin Department of Health Services for treatment of substance use and mental health disorders.
• Group Counseling Weekly group counseling sessions for women with similar concerns, addressing issues such as driver safety plans or relationship concerns. Certified by Wisconsin Department of Health Services for treatment of substance use and mental health disorders. SAPTBG funding supports these group counseling services.
• Project RESPECT Services for survivors of sexual exploitation and human trafficking providing outreach, advocacy, comprehensive case management, counseling, crisis intervention, and peer support. Free services to clients including crisis response, life skills, education, employment support, dental care, substance abuse treatment, and legal assistance. Funded by US DOJ Office for Victims of Crime, Wisconsin DOJ Office of Crime Victim Services, and City of Madison.
• Childcare, Parenting, and Health Education State-licensed therapeutic childcare, parenting education, and health education services including prenatal care coordination, Circle of Security bonding programs, and fetal alcohol spectrum disorder prevention. ARC Childcare Center consistently achieves recognition in the Wisconsin YoungStar system, caring for up to eight infants on-site at the Emil Street facility.
• Pregnant and Postpartum Services Specialized treatment programs for pregnant and postpartum women with substance use disorders, including day treatment with childcare and residential programs where infants live with mothers during treatment. Targeted at promoting the mother-child bond, healthy attachment, and healthy family functioning.
• Residential Services Five residential substance use disorder treatment programs for women in Wisconsin, including specialized programs for women involved in the criminal justice system and pregnant/postpartum women with their infants. Aggregates ARC House, ARC Dayton, ARC Fond du Lac, and the Maternal and Infant Program under a unified service line.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• United Way of Dane CountycoreGTM or Marketing PartnerUnited Way of Dane County is a key community partner and funder that makes ARC's services possible. Provides grant funding for outpatient services, group counseling, and Project RESPECT services.
• Dane County Department of Human ServicescoreStrategic or Co-development PartnerMajor county partner providing funding and referrals. Funds childcare center operations, room and board for residential programs, and serves as referral source for Dane County residents.
• Wisconsin Department of CorrectionscoreStrategic or Co-development PartnerPrimary funder and referral source for residential treatment programs including ARC House, ARC Dayton, ARC Fond du Lac, and Maternal and Infant Program. Refers women offenders to community-based residential treatment.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Benedict Center: The Benedict Center operates women's recovery, mental health, and human trafficking survivor services in Milwaukee. It overlaps directly with ARC's Project RESPECT and women's behavioral health programs within Wisconsin.
• Chrysalis House: Chrysalis House in Lexington, Kentucky offers women-only residential and outpatient substance use treatment with family-centered programming. It is comparable to ARC in gender-specific SUD treatment and a two-generation approach to recovery.
• Meta House: Meta House is a Milwaukee-based nonprofit providing women-focused residential and outpatient substance use disorder treatment, including family-centered programming. It is directly comparable to ARC's Madison-based operations in target population, gender-specific model, and Wisconsin footprint.
• Maryhaven: Maryhaven is a Central Ohio behavioral health provider offering residential, outpatient, and women-specific recovery programs. It is comparable to ARC in residential SUD treatment scope and gender-specific programming, though it operates at larger scale and broader geography.

Broad incumbents

• Rosecrance: Rosecrance is an Illinois-based nonprofit providing residential and outpatient behavioral health and substance use treatment across the Upper Midwest. It overlaps with ARC's residential SUD treatment services but serves broader populations beyond women.
• Hazelden Betty Ford Foundation: Hazelden Betty Ford Foundation is one of the largest nonprofit addiction treatment providers in the U.S., offering residential and outpatient SUD programs. It is comparable to ARC in nonprofit model and residential SUD treatment, though it operates at much larger scale and serves mixed-gender populations.
• Salvation Army Adult Rehabilitation Centers: The Salvation Army operates Adult Rehabilitation Centers and women's recovery programs nationwide. Comparable to ARC in residential SUD treatment model and nonprofit service delivery, though it operates as a much larger faith-based organization with a broader mission.
• Volunteers of America: Volunteers of America operates numerous behavioral health and recovery programs nationally, including women's recovery residences. It is comparable to ARC in nonprofit operating model and government-funded service delivery, though it spans a much broader mission.

Regional players

• Tellurian: Tellurian is a Madison, Wisconsin-based nonprofit providing addiction and behavioral health treatment services including residential programs. It is comparable to ARC in geographic market (Madison) and core SUD treatment services, though its programming is not women-specific.

Others

• YWCA: YWCA chapters operate women's recovery, domestic violence, and trafficking survivor services nationally. Comparable to ARC in serving marginalized women with co-occurring trauma, though YWCA's portfolio is broader and includes significant non-SUD programming.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/arc-community-services-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about ARC Community Services