Coastal Carolina Health Care

What Coastal Carolina Health Care does

Coastal Carolina Health Care, P.A. (CCHC) is a physician-owned, multi-specialty group practice headquartered in New Bern, North Carolina, with 22 locations across Eastern North Carolina including New Bern, Havelock, Morehead City, and Bayboro. The organization employs 505 staff, comprising 51 physicians, 39 mid-level providers (nurse practitioners and physician assistants), and 415 support employees, delivering care across 85+ providers. CCHC provides a comprehensive care continuum spanning primary care (family medicine and internal medicine), specialty care (cardiology, gastroenterology, pulmonology, neurology, psychiatry, orthopedics, podiatry, palliative care, endocrinology, rheumatology, and critical care), and ancillary services (diagnostic imaging, infusion therapy, sleep medicine, endoscopy, physical therapy, urgent care, and clinical trials).

The technology stack is built around a common electronic health record across all specialties, supplemented by advanced diagnostics including a Siemens MAGNETOM Espree Open Bore 1.5T MRI and the first 3D mammography (digital breast tomosynthesis) site in Eastern North Carolina. Patient engagement is delivered through the Epic MyChart patient portal launched October 1, 2024, replacing FollowMyHealth, enabling online scheduling, e-check in, messaging, prescription refills, lab results, and bill payment. A 24/7 nurse triage line supports after-hours care navigation.

CCHC generates revenue through insurance-based billing (CPT codes) across all major payors including Aetna, Blue Cross Blue Shield, CIGNA, Humana, Tricare, Medcost, Medicaid, Medicare, and United Healthcare. The group participates in a nationally recognized ACO with shared savings and quality recognition, indicating value-based care contracts in addition to fee-for-service. Ancillary revenue includes diagnostic imaging, infusion therapy, clinical trials sponsored by pharmaceutical companies, and donations through the affiliated CCHC Foundation (established 2013). The legal entity is a North Carolina professional association with no disclosed institutional investors or parent company.

Name

Coastal Carolina Health Care

Legal name

Coastal Carolina Health Care, P.A.

Website

https://cchchealthcare.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

Coastal Carolina Health Care is a physician-owned, multi-specialty group practice operating 22 locations across Eastern North Carolina with 85+ providers (51 physicians, 39 mid-levels) delivering primary care, specialty care, advanced diagnostics, urgent care, and clinical trials under a unified EHR.

Ownership category

akta.pro rank

Headquarters

HQ city

New Bern

HQ country

United States

HQ region

North America

Offices23 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Patient Care Services: Revenue generated from providing comprehensive medical services across multiple specialties including primary care, cardiology, gastroenterology, pulmonology, and urgent care. Services are billed through standard medical billing using CPT codes. The practice participates with multiple major insurance plans including Aetna, Blue Cross Blue Shield, CIGNA, Humana, Tricare, Medcost, Medicaid, Medicare, and United Healthcare.
2. Diagnostic Imaging Services: Revenue from advanced imaging services including MRI, CT, ultrasound, mammography, bone density, and X-ray. The state-of-the-art imaging center with Siemens equipment and 3D mammography represents a differentiated service offering.
3. Clinical Trials Program: CCHC conducts clinical trials for various conditions including COPD, bronchiectasis, multiple sclerosis, myasthenia gravis, and other respiratory/neurological conditions. Qualified participants may receive study-related medical evaluations and study medication at no cost, with potential reimbursement for travel.
4. CCHC Foundation Donations: The CCHC Foundation, established in 2013, provides support and resources to patients touched by cancer and chronic illnesses in Eastern North Carolina through programs including financial counseling, transportation assistance, support groups, and educational programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Coastal Carolina Health Care (CCHC) is a physician-owned multi-specialty group practice operating 22 locations across Eastern North Carolina. It delivers comprehensive outpatient medical services spanning primary care, multiple specialty practices (cardiology, gastroenterology, pulmonology, orthopedics, podiatry, psychiatry, neurology, endocrinology, rheumatology), diagnostic imaging, urgent care, infusion therapy, sleep medicine, endoscopy, physical therapy, palliative care, and clinical trials. The CCHC Foundation provides additional patient support services for those affected by cancer and chronic illnesses.

Product overview

Coastal Carolina Health Care (CCHC) is a multi-specialty group practice operating as a network of care facilities rather than a single unified software product. The portfolio includes 22+ locations across Eastern North Carolina offering primary care, specialty services, and diagnostic/treatment facilities. Key product lines include: CCHC Imaging Center (advanced diagnostic imaging with MRI, CT, 3D mammography, and nuclear medicine); CCHC Infusion Center (outpatient IV therapy); CCHC Clinical Trials Program (active research across multiple therapeutic areas); CCHC MyChart Patient Portal (Epic-based health record and scheduling platform); CCHC Urgent Care (extended-hours walk-in care with online check-in); CCHC Sleep Lab (overnight sleep studies); CCHC Endoscopy Center (GI procedures); CCHC Physical Therapy (rehabilitation services); CCHC Heart and Vascular Specialists (cardiology); CCHC Pulmonary and Sleep Medicine; CCHC Psychiatry (including Spravato treatment); CCHC Podiatry; CCHC Orthopedics; The CCHC Foundation (patient support programs); and CCHC Nurse Triage Line (24/7 clinical hotline).

Differentiator

Problem solved

Functional benefit

Products and services

• CCHC Imaging Center State-of-the-art diagnostic imaging facility offering bone densitometry (DEXA), CT, echocardiography, 3D mammography (digital breast tomosynthesis), Siemens MAGNETOM Espree Open Bore 1.5T MRI, nuclear cardiography, nuclear medicine, digital radiography, ultrasound, and vascular studies (arterial, venous, and carotid Doppler); first in Eastern North Carolina to offer 3D mammography.
• CCHC Infusion Center Outpatient infusion therapy offering IV administration of antibiotics, biologics, fluids, and other medications for autoimmune disorders, infections, and chronic diseases, with amenities including free Wi-Fi, snacks, and beverages.
• CCHC Clinical Trials Program Clinical research program conducting concurrent studies across COPD, bronchiectasis, myasthenia gravis, multiple sclerosis (Briumvi/ENABLE), and other conditions; qualified participants receive study-related care and medication at no cost with travel reimbursement.
• CCHC MyChart Patient Portal Epic-based patient portal enabling patients to schedule appointments, complete e-check-in, message providers, request prescription refills, view lab results and immunizations, receive reminders, and pay bills; supports account management for children and dependents.
• CCHC Urgent Care Walk-in urgent care treating earaches, sore throats, cuts, insect/pet bites, minor breathing issues, sprains, fractures, abdominal pain, and workers' compensation cases; offers online 'On My Way' check-in via MyChart to reserve a spot in line.
• CCHC Sleep Lab Sleep medicine diagnostic facility operating 9pm-7am Sunday through Saturday for overnight sleep studies and evaluation, testing, and follow-up care for sleep disorders including obstructive sleep apnea and insomnia.
• CCHC Endoscopy Center Ambulatory endoscopy facility offering upper and lower GI endoscopy procedures for investigation, diagnosis (including biopsy), and treatment such as cauterization, polyp removal, and foreign body extraction.
• CCHC Physical Therapy Physical therapy service focused on evaluation, treatment, and injury prevention, providing customized treatment plans to promote health and wellness, prevent complications, and reduce pain.
• CCHC Heart and Vascular Specialists Cardiology practice diagnosing and treating congenital defects, coronary artery disease, heart failure, valvular disease, and arrhythmias, with subspecialties in cardiac electrophysiology, echocardiography, interventional cardiology, and nuclear cardiology.
• CCHC Pulmonary and Sleep Medicine Pulmonary and sleep medicine practice treating pneumonia, asthma, COPD, tuberculosis, emphysema, and sleep disorders; offers clinical trials for COPD, lung nodules, and sleep disorders.
• The CCHC Foundation Foundation providing financial counseling, transportation assistance, support groups, educational programs, exercise programs, and art/massage therapy to patients and families touched by cancer and chronic illnesses in Eastern North Carolina.
• CCHC Nurse Triage Line Free 24/7 hotline (252-636-NURS/6877) staffed by Registered Nurses to answer patient questions, refer to on-call physicians when the doctor's office is closed, and help patients determine appropriate care level.
• CCHC Psychiatry (Spravato Program) Psychiatry practice offering diagnostic evaluations, treatment, and prescription management for adults with mental illness, including Spravato (esketamine) FDA-approved nasal spray for treatment-resistant depression administered in-office with minimum 2-hour monitoring.
• CCHC Podiatry Foot and ankle specialty care including toenail conditions, ingrown nails, calluses, warts, nerve pain, tendonitis, orthotics/diabetic shoes, diabetic foot exams, wound care, fracture management, bunion and hammertoe correction, plantar fasciitis, arthroscopic surgery, and total ankle replacement.
• CCHC Orthopedics Orthopedic specialty treating spine issues, sports medicine, arthritis, fractures, strains, and pain affecting the skeletal system.

Quantifiable outcome

• Lung cancer deaths decreased by 20% in people who had annual low-dose CT scans (National Lung Cancer Screening Trial)
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Walk with a DocminorStrategic or Co-development Partner · 29 August 2022CCHC partnered with Walk with a Doc, an international nonprofit organization, to launch the Walk with a Doc New Bern program at Creekside Park. This community health initiative promotes physical activity and health education.
• Nationally Recognized ACOcoreStrategic or Co-development PartnerCCHC participates in a nationally recognized Accountable Care Organization (ACO) with shared savings and quality recognition programs, indicating value-based care contracts and collaborative healthcare delivery models.

Scale indicators6 records

Recent moves13 records

Expansion highlights6 records

Regional players

• CaroMont Health: Regional health system based in Gastonia, NC, serving the western Charlotte suburbs with hospitals and a multi-specialty physician network. Comparable in offering multi-specialty physician services in a defined regional market, but operates in a different NC geography than CCHC.

Direct peers

• Privia Health Group: Privia Health operates a multi-specialty physician group platform with employed and affiliated providers across multiple states. Closely comparable to CCHC in business model — multi-specialty group practice with ACO participation, value-based care orientation, and integrated EHR — though Privia is asset-light and operates at much larger scale.
• Summit Health / CityMD: Multi-specialty physician group platform with primary care, specialty care, and urgent care across the Northeast. Closely comparable to CCHC in multi-specialty model, integrated care delivery, and physician-owned heritage, though operates at larger scale and in different geographies.
• ECU Health (formerly Vidant Health): Headquartered in Greenville, NC, ECU Health is the dominant integrated health system serving Eastern North Carolina — the same geography CCHC operates in. Directly comparable as a multi-specialty care provider competing for the same patient population, primary care physicians, and value-based care contracts.

Broad incumbents

• UNC Health: University of North Carolina's statewide health system with hospitals and physician networks across NC. Comparable in multi-specialty service breadth and primary care footprint, but operates as a large academic-affiliated integrated delivery network rather than independent physician-owned model.
• Novant Health: Major not-for-profit health system serving North Carolina with hospitals, physician clinics, and outpatient services. Directly comparable as a multi-specialty care provider competing for patients in NC, but operates at scale and breadth well beyond what an independent physician group can match.
• Duke Health: Duke University Health System operates hospitals, multi-specialty clinics, and physician networks across North Carolina. Comparable as a multi-specialty provider with primary care and specialty services competing for the same patient base, but operates as a major academic tertiary system rather than an independent physician group.
• Atrium Health (Advocate Health): One of the largest health systems in North Carolina, operating across the Charlotte region and expanding statewide. Comparable to CCHC as a multi-specialty provider with primary care and specialty services, but operates at significantly larger scale and as a broad incumbent rather than a regional physician-owned group.
• WakeMed Health & Hospitals: Not-for-profit health system serving the Raleigh, NC region with hospitals, multi-specialty physician practices, and outpatient services. Comparable in multi-specialty delivery model and NC payer mix, but operates at system scale rather than as an independent physician-owned group.

Emerging players

• Agilon Health: Public value-based care company partnering with primary care physician groups to take global risk arrangements. Comparable to CCHC's ACO and value-based care orientation, though Agilon partners with practices rather than employing them, and focuses on senior populations under Medicare Advantage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CCHC_NewBern
• Facebookfacebook.com/CoastalCarolinaHealthCare
• LinkedInlinkedin.com/company/coastal-carolina-health-care-p.a

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coastal Carolina Health Care