What Town of Trumbull does

The Town of Trumbull is a municipal government entity located in Fairfield County, Connecticut, serving a population of more than 36,000 residents. Established in 1705, the Town operates as the primary local government providing a comprehensive range of public services including public safety (police, three fire departments), emergency management, public works, health and human services, parks and recreation, library services, tax collection, permitting, planning and zoning, voting administration, and senior and mental health services.

The Town's technology platform is centered on a CivicPlus-powered government website (trumbull-ct.gov) that integrates multiple third-party municipal software systems: Veoci for citizen service requests, Everbridge for emergency notifications (Trumbull Citizen Alert), Laserfiche for document and map management, Municode for municipal code hosting, VGSI for GIS-based property assessment data, and SirsiDynix for library management. These modules collectively provide residents with a unified digital portal for tax payments, permit applications, service requests, agenda access, land records search, recreation program registration, and library services. The Town has also achieved Sustainable CT Certification for environmental stewardship.

As a municipal government, the Town's revenue model is based on taxation and fees rather than commercial sales: property taxes (real estate and personal property), motor vehicle taxes, and sewer use and assessment bills administered by the Water Pollution Control Authority. The Town is led by First Selectman Vicki Tesoro and governed by a Town Council, with operational departments spanning police, human services, public works, and recreation. Distribution occurs through in-person services at Town Hall (5866 Main Street), online self-service via the portal, and departmental facilities including the library, senior center, and counseling center.

Name

Town of Trumbull

Legal name

Town of Trumbull

Website

https://trumbull-ct.gov

Company type

Private

Founded year

1705

Operating status

Operating

Headcount range

101–250 employees

Short description

The Town of Trumbull is a municipal government in Fairfield County, Connecticut, serving 36,000+ residents with public safety, tax collection, permitting, recreation, library, and human services through a CivicPlus-powered digital portal and in-person facilities.

Ownership category

akta.pro rank

Headquarters

HQ city

Trumbull

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Property tax collection including real estate and personal property taxes. The July tax bills are mailed on June 29, 2026 with on-time payment deadline of August 3, 2026.
2. Motor Vehicle Taxes: Taxes assessed on motor vehicles within Trumbull jurisdiction.
3. Sewer Use Bills: Water Pollution Control Authority sewer usage billing.
4. Sewer Assessment Bills: Sewer infrastructure assessment charges.

Distribution channels3 records

Marketing channels6 records

Core offering

The Town of Trumbull is a municipal government entity that delivers essential local government services to its residents, including public safety, property tax collection, sewer use and assessment billing, motor vehicle taxes, building permits, planning and zoning, library services, parks and recreation programs, senior services, mental health counseling, emergency management, and animal control. These services are centralized through an integrated digital portal (trumbull-ct.gov) powered by CivicPlus and delivered through physical facilities including the Town Hall and departmental offices across Trumbull, Connecticut.

Product overview

The Town of Trumbull operates a unified municipal government services platform powered by CivicPlus, providing centralized digital access to all town services. The core offering is the government services portal (trumbull-ct.gov) which integrates multiple modules including the Agenda and Minutes Center for board/commission proceedings, the Online Tax Payment System for bill management, the Notify Me notification subscription service, the Trumbull Citizen Alert emergency notification system, the Citizen Service Request system for issue reporting, a Permitting System for development applications, Land Records Search, Trumbull GIS Mapping, Library System services, Parks and Recreation program registration, and the Economic Development Portal. These interconnected services enable residents to interact with all municipal functions—government administration, public safety, tax collection, permits, community services, and economic development—from a single digital platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Town Government Services Portal Centralized municipal government website powered by CivicPlus providing Trumbull residents a single digital entry point to all town services, departments, news, civic alerts, and community engagement tools.
• Property Tax Collection Service Tax collection service for real estate and personal property taxes assessed within the Town of Trumbull, with online payment options through the town portal.
• Motor Vehicle Tax Service Taxes assessed on motor vehicles within Trumbull jurisdiction, administered by the Tax Collector's office.
• Sewer Use and Assessment Billing Sewer usage billing and sewer infrastructure assessment charges administered by the Water Pollution Control Authority for Trumbull residents and businesses.
• Building Permits and Planning/Zoning Services Digital platform and department services for submitting building permits, planning and zoning applications, and related construction and development documentation for residents, property owners, and developers.
• Trumbull Citizen Alert Emergency Notification Service Emergency notification service powered by Everbridge providing real-time alerts via phone, email, and text for evacuations, fires, floods, severe weather, unexpected road closures, and other critical community news.
• Public Library Services Public library services for Trumbull residents including digital collections, research resources, program registration, and online account management powered by the SirsiDynix library management system.
• Parks and Recreation Programs Recreation program registration, facility reservations, and parks information for residents, including seasonal offerings such as the summer concert series, pool operations, and special community events.
• Mental Health and Human Services Mental health counseling, human services, and senior services delivered through the Mary J. Sherlach Counseling Center and Human Services/Senior Center facilities, including 24/7 crisis hotlines for residents.
• Economic Development Services Business resources, commercial property listings, permitting information, and economic development initiatives provided to businesses and prospective businesses in Trumbull.
• Land Records and GIS Mapping Services Online land records search via Cotts Systems and GIS-based property assessment and mapping database powered by VGSI for residents, real estate professionals, and researchers.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• EverbridgecoreTechnology or IntegrationThe Town has implemented a state-of-the-art emergency notification system operated in partnership with Everbridge. This system enables the Town to provide important community notifications and essential information quickly for situations such as evacuations, fires, floods, severe weather, and unexpected road closures.
• Long Hill Fire DepartmentcoreOthersOne of three fire departments serving Trumbull, providing fire suppression and emergency response services.
• Nichols Fire DepartmentcoreOthersOne of three fire departments serving Trumbull, providing fire suppression and emergency response services.
• Trumbull Center Fire DepartmentcoreOthersOne of three fire departments serving Trumbull, providing fire suppression and emergency response services.
• ProAct Prescription Drug Discount Card ProgramminorOthersThe Town participates in the ProAct Prescription Drug Discount Card program as a member of the Connecticut Conference of Municipalities. This benefit is completely free of charge for Trumbull residents.
• Connecticut Conference of MunicipalitiesminorOthersStatewide organization providing member municipalities access to benefits including the ProAct Prescription Drug Discount Card program.
• TPAUD (Trumbull's Prevention Partnership)coreOthersCommunity coalition dedicated to engaging and mobilizing youth, parents, and community partners to reduce youth alcohol and drug use, foster social/emotional health, and build a safe and healthy community.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Others

• Granicus: Government technology vendor offering civic engagement, agenda/minutes, and notification platforms that overlap with Trumbull's CivicPlus and Everbridge deployments.
• Tyler Technologies: Major provider of municipal software (ERP, permitting, courts, public safety) used by similar Connecticut towns; relevant as an adjacent ecosystem vendor that competes with the Town's current vendor stack.
• Accela: Government permitting and licensing platform competing in the same municipal software category as parts of Trumbull's permitting stack; included as an enabling ecosystem peer.
• OpenGov: Provides government financial management, budgeting, and transparency tools adopted by similar municipalities, relevant as an adjacent peer to Trumbull's tax and budget operations.
• CivicPlus: Powers Trumbull's official municipal website and citizen engagement modules (agenda center, Notify Me, service request portal); included as the enabling technology peer rather than a direct competitor.

Regional players

• City of Bridgeport, CT: Largest municipality in the immediate region operating a full municipal services stack, providing scale comparison for digital service delivery, permitting volume, and public safety operations adjacent to Trumbull.
• Town of Monroe, CT: Nearby Connecticut town of similar suburban character and population size, useful for peer comparison on tax structure, emergency services, and recreation programming.
• Town of Fairfield, CT: Adjacent Fairfield County, Connecticut town providing the same suite of municipal services (tax collection, public safety, permitting, recreation) to a comparable suburban population, making it the closest operational comparable to Trumbull.
• Town of Shelton, CT: Nearby Connecticut municipality with comparable suburban population profile and municipal service breadth (tax, public safety, recreation, library), useful for benchmarking service delivery and digital adoption.
• Town of Stratford, CT: Neighboring Connecticut town operating a similar municipal services portfolio including tax billing, public safety, and recreation, with overlapping vendor stack (CivicPlus-style portal) for direct operational comparison.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/townoftrumbull
• YouTubetrumbull-ct.gov/youtube
• Facebookfacebook.com/townoftrumbull
• LinkedIntrumbull-ct.gov/linkedin
• Instagramtrumbull-ct.gov/instagram

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Trumbull