Hospital Ernesto Dornelles

What Hospital Ernesto Dornelles does

Hospital Ernesto Dornelles (HED) is a private, multi-specialty hospital founded in 1962 and headquartered at Av. Ipiranga, 1801 in Porto Alegre, Rio Grande do Sul, Brazil. It operates 1,001-5,000 employees across a single integrated campus with five inpatient units (floors 4, 5, 6, 9, 10), an emergency department, ICU, special care unit, and more than 20 specialized centers covering oncology, nephrology and dialysis, neurology and neurosurgery, traumatology and orthopedics, women's health, digestive health, cardiovascular and bariatric surgery, ophthalmology, immunology, and clinical psychology. The hospital also runs an accredited clinical analysis laboratory, a medical residency program, and an innovation center (CitS), and it co-founded the Instituto de Pesquisa Clínica, Educação e Inovação em Saúde with Instituto CEOS to formalize clinical research activities.

HED's core technology stack centers on conventional healthcare information systems, a laboratory management platform, a patient-facing mobile application (Meu HED), a telemedicine service (Teleconsulta HED, delivered in partnership with Verte|Saúde), and advanced diagnostic modalities including Starling non-invasive hemodynamic monitoring and Nuclimagem nuclear medicine with theranostics procedures. The hospital is ONA-accredited (Hospital Acreditado Pleno), an ANAHP member, holds an international Center of Excellence certification in bariatric surgery, and has earned consecutive laboratory quality certifications over five years alongside multiple innovation and patient safety awards.

Commercially, HED generates revenue from three streams: (1) services billed through 40+ convênio health insurance partnerships (Unimed, Afpergs, Ipergs, IPE Saúde, GEAP, Banco Central corporate plan, Select Saúde, IMAS, On Med, CanoasPrev, and regional operators), (2) private-pay (particular) services for uninsured or out-of-network patients, and (3) clinical research revenues through the CEOS partnership. Go-to-market is primarily direct-to-consumer via phone, WhatsApp, the Meu HED app, in-person registration, and emergency walk-ins, complemented by payer-channel referrals. Pricing is not publicly disclosed; estimates are provided on request.

Name

Hospital Ernesto Dornelles

Legal name

Hospital Ernesto Dornelles

Website

https://hed.com.br

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hospital Ernesto Dornelles is a private multi-specialty hospital founded in 1962 in Porto Alegre, Brazil, operating 1,001-5,000 employees across 20+ specialized centers serving insured, private-pay, and clinical research patients.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Medical Laboratories (8071)

akta.pro primary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

akta.pro secondary industry

Ambulatory Oncology Centers (Outpatient Chemo/Radiation) (HLAFABAI)

Keywords

• Multi-specialty hospital services
• Cardiovascular surgery services
• Oncology treatment center
• Dialysis and nephrology care
• Emergency medical services

Headquarters

HQ city

Porto Alegre

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Health Insurance (Convênio) Services: Hospital provides medical services covered by health insurance plans. The hospital accepts over 40 health insurance operators including Unimed, Afpergs, Ipergs, and others. Revenue is generated through services rendered to insured patients.
2. Private Pay (Particular) Services: Direct patient payments for medical services not covered by insurance or for uninsured patients.
3. Clinical Research: The hospital conducts clinical research through its partnership with Instituto CEOS, generating revenue from research studies and trials.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Hospital Ernesto Dornelles operates a full-service multi-specialty private hospital in Porto Alegre offering emergency care, inpatient hospitalization, outpatient specialty consultations, surgical procedures (bariatric, cardiovascular, thoracic, neurosurgery, orthopedic), diagnostic imaging, clinical laboratory analysis, oncology treatment, nephrology and dialysis, and telemedicine services. It serves patients through health insurance plans and private pay, supported by the Meu HED mobile application for scheduling and results access.

Product overview

Hospital Ernesto Dornelles (HED) is a comprehensive healthcare institution offering a multi-specialty hospital portfolio with specialized medical centers, surgical services, diagnostic capabilities, and digital health solutions. The hospital operates as an integrated healthcare platform comprising specialized centers (Women's Health, Nephrology/Dialysis, Neurology/Neurosurgery, Oncology, Digestive Health, Traumatology/Orthopedics), surgical specialties (Bariatric, Cardiovascular, Thoracic, Vascular/Endovascular), emergency services, intensive care, laboratory diagnostics, and digital services including the Meu HED mobile application. The institution serves patients through multiple convênios (health insurance plans) and provides academic medical residency programs.

Differentiator

Problem solved

Functional benefit

Brands

• Meu HED: Mobile application launched to facilitate patient attendance and access to health services
• CitS (Centro de Inovação)
• Instituto CEOS

Products and services

• Centro da Mulher Comprehensive women's health center providing integral care focused on prevention, diagnosis, and treatment of female health conditions including mammography and mastology services.
• Centro de Nefrologia e Diálise Nephrology and dialysis center providing kidney disease treatment, dialysis services, and renal care with innovative patient experiences.
• Centro de Neurologia e Neurocirurgia Neurology and neurosurgery center offering comprehensive brain and nervous system diagnostic and surgical services.
• Centro de Oncologia Modern multidisciplinary oncology center providing personalized and highly qualified cancer care including chemotherapy, radiotherapy, and immunotherapy treatments.
• Centro de Saúde Digestiva Digestive health center providing gastroenterology and digestive system diagnosis and treatment services.
• Centro de Traumatologia e Ortopedia Trauma and orthopedics center providing musculoskeletal care, joint replacement, and orthopedic surgery services.
• Cirurgia Bariátrica Bariatric surgery program with international Center of Excellence certification for obesity treatment through surgical intervention.
• Cirurgia Cardiovascular Cardiovascular surgery services including minimally invasive cardiac procedures and advanced cardiac interventions.
• Cirurgia Torácica Thoracic surgery services for chest and respiratory system surgical interventions.
• Cirurgia Vascular e Endovascular Vascular and endovascular surgery services for circulatory system treatments.
• Buco-maxilo-facial Oral and maxillofacial surgery services for facial and jaw conditions.
• Pronto Atendimento Oftalmológico 24-hour ophthalmologic emergency service for urgent eye care, operated in partnership with Sulvision.
• Serviço de Emergência Emergency department providing urgent medical care with expanded infrastructure for emergency cases.
• UTI Adulto Adult intensive care unit with national quality certification and recognition from Epimed Solutions for excellence in critical care.
• Unidades de Internação Five hospitalization units located on 4th, 5th, 6th, 9th, and 10th floors providing inpatient care with semi-private and private room accommodations.
• Laboratório de Análises Clínicas Clinical analysis laboratory providing comprehensive diagnostic testing with excellence certification for 5 consecutive years.
• Centro de Infusões Infusion center for administering intravenous medications, biological therapies, and specialized treatments.
• Centro de Imunização Immunization center providing vaccination services including flu vaccines and other preventive immunizations.
• Meu HED Mobile Application Mobile application enabling patients to schedule appointments, access laboratory test results, and manage healthcare services digitally.

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

17 partnerships are on record, tiered minor and core.

• Farmácias São JoãominorGTM or Marketing Partner · 1 August 2025Partnership announced in August 2025 for collaborative healthcare initiatives and services.
• Hub de Saúde do TecnopuccoreStrategic or Co-development Partner · 1 June 2024The hospital became a maintainer of the Health Hub at Tecnopuc, supporting healthcare innovation ecosystem development.
• IPE SaúdecoreChannel Partner/ Reseller/ Distributor · 1 April 2024Ongoing relationship with IPE Saúde, including meetings with directorate and collaboration initiatives.
• Select SaúdecoreChannel Partner/ Reseller/ Distributor · 1 March 2024Partnership with health insurance operator Select Saúde to provide medical services to their plan beneficiaries.
• Verte|SaúdecoreChannel Partner/ Reseller/ Distributor · 1 March 2024Telemedicine partnership enabling remote health consultations. The partnership aims to bring healthcare closer to patients through digital services.
• Instituto CEOScoreStrategic or Co-development Partner · 1 November 2023Strategic partnership to enhance clinical research capabilities. The hospital and Instituto CEOS collaborate on clinical studies, research projects, and innovation initiatives in healthcare. The partnership has enabled the opening of the Centro de Pesquisas Clínicas HED-Instituto Ceos and joint research activities.
• IMAS (Instituto Municipal de Assistência à Saúde)minorChannel Partner/ Reseller/ Distributor · 1 October 2023Health insurance partnership for municipal health plan beneficiaries.
• CanoasPrevminorChannel Partner/ Reseller/ Distributor · 1 September 2023Partnership with CanoasPrev municipal health insurance plan.
• UnicredminorGTM or Marketing Partner · 1 July 2023Joint initiative providing financial education courses for chronic kidney disease patients.
• On Med SaúdeminorChannel Partner/ Reseller/ Distributor · 1 July 2023Health insurance partnership with On Med Saúde operator.
• Sulvision / Pronto Atendimento Oftalmológico 24hminorStrategic or Co-development Partner · 1 June 2023Joint inauguration of 24-hour ophthalmology emergency services with Sulvision partner.
• UCPel (Universidade Católica de Pelotas)minorStrategic or Co-development Partner · 1 March 2023Alliance for health innovation between the hospital and university, focusing on collaborative projects in healthcare innovation and education.
• Clínica ClinefrominorStrategic or Co-development Partner · 1 March 2023Joint inauguration of the first kidney health hub in Porto Alegre (Hub de Saúde dos Rins), combining nephrology expertise.
• South Collab HealthminorGTM or Marketing Partner · 1 April 2022The hospital's Innovation Center (CitS) participates in this group created to promote healthcare innovation in Rio Grande do Sul.
• Rede Sentinela da ANVISAcoreOthers · 1 January 2021Hospital participates in ANVISA's Sentinel Network for pharmacovigilance and health surveillance.
• South Summit Brazil / Health AllianceminorGTM or Marketing Partner · 1 January 2020Participation in health innovation ecosystem and business networking through South Summit Brazil and Health Alliance initiatives.
• PUCRS (Pontifícia Universidade Católica do Rio Grande do Sul)coreStrategic or Co-development Partner · 1 December 2019Partnership for innovation in health, including the BioHub space at TecnoPuc. The collaboration involves joint research initiatives, technology development, and knowledge sharing between the hospital and university.

Scale indicators4 records

Recent moves14 records

Expansion highlights5 records

Broad incumbents

• Hospital do Coração (HCor): São Paulo-based specialty hospital with strong cardiology, neurology, and oncology programs. Comparable to HED on high-acuity specialty mix, clinical research output, and accreditation-driven positioning.
• Hospital Israelita Albert Einstein: Brazil's leading premium private hospital in São Paulo with broad multi-specialty and clinical research operations. Sets the national benchmark for accreditation, payer negotiating power, and innovation that HED aspires to within Porto Alegre.
• Hospital Beneficência Portuguesa: Large São Paulo-based private, multi-specialty hospital with oncology, cardiology, and transplant programs. Comparable scale, payer mix, and specialty center structure to HED's broader portfolio.
• Hospital Copa D'Or: Rio de Janeiro-based premium private, multi-specialty hospital within the Rede D'Or network. Comparable on specialty center structure (oncology, cardiology, orthopedics), convênio acceptance, and digital patient services.
• Hospital Alemão Oswaldo Cruz: São Paulo-based premium private hospital known for oncology, gastroenterology, and surgical specialties. Comparable multi-specialty structure, convênio model, and innovation focus as HED.
• Hospital Sírio-Libanês: Premium São Paulo-based private, multi-specialty hospital with national brand, strong oncology and research arms. Comparable to HED on specialty center model, accreditations, and clinical research partnerships.
• Rede D'Or São Luiz: Brazil's largest private hospital chain with multi-specialty facilities across multiple states. Represents the scale-and-capital benchmark HED lacks; competes for the same convênio patients, specialist physicians, and clinical research contracts nationally.

Direct peers

• Hospital Moinhos de Vento: Premium private, multi-specialty hospital also headquartered in Porto Alegre. Directly comparable to HED on geography, multi-specialty scope, convênio-driven payer mix, and target insured/upper-middle-class patient base.
• Hospital Divina Providência: Porto Alegre-based private, multi-specialty hospital with similar service mix and convênio payer model. Direct competitor for insured patients and physician talent in HED's home market.
• Hospital São Lucas da PUCRS: Large private, multi-specialty hospital affiliated with PUCRS in Porto Alegre. HED itself partners with PUCRS on BioHub/innovation; both compete for the same insured patients, specialists, and academic-tied clinical research revenue.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hedsaude

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital Ernesto Dornelles