What Hartech does

Hartech is a privately held, family-owned IT services provider headquartered in Rehlingen-Siersburg, Saarland, Germany, founded in 1994 by Thomas Hart. The group operates under a three-entity holding structure established in 2022 (hartech Holding GmbH as parent, with hartech Systemhaus GmbH for IT services and hartech Software GmbH for automation and BI), employs more than 70 people, and serves over 600 active customers concentrated in Saarland and adjacent regions. Its customer base spans small businesses, mid-sized German Mittelstand firms, and public-sector institutions, with a horizontal segmentation approach rather than a vertical specialization strategy.

The company's product portfolio is anchored by the hartech Cloud suite of six subscription services (CloudResources CR as a VMware-based virtual data center hosted in a German Tier-3 facility, BackupServices BS, MailSec MS, MailArchive MA with SHA/AES256 hashing, HostedExchange HE, and FileSharing FS), complemented by an Automation & BI business that delivers low-code and Robotic Process Automation solutions on Microsoft Power Platform and UiPath. Underlying delivery rests on highest-tier vendor partner statuses (Microsoft Gold for over 15 years, Sophos Platinum since 2022, Citrix Silver, Dell Gold, Veeam Gold, Fujitsu Select Expert), giving the firm more than 130 Microsoft certifications and 24 Sophos credentials across its engineering base. Support offerings include Professional Services for project work, Managed Services and Care Services for recurring IT operations, and the hartech Academy training program operating a Pearson VUE test center in Dillingen/Saar.

Commercially, Hartech runs a sales-led, direct go-to-market targeting mid-sized and public-sector accounts, with revenue split across recurring managed and cloud subscriptions and project-based professional services. Pricing is quote-based and not publicly disclosed, structured as fixed monthly managed-service packages, subscription cloud tiers, and project-based consulting. Group revenue was €16.5 million in 2022, a 25% year-over-year increase, and the company has remained self-financed without external venture or private equity capital.

Name

Hartech

Legal name

hartech Systemhaus GmbH

Website

https://hartech.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Hartech is a family-owned German IT services provider (founded 1994, Saarland) delivering managed services, cloud subscriptions, and Automation & BI solutions on Microsoft, Sophos, Citrix, Dell, Veeam, and UiPath platforms to more than 600 SMB, Mittelstand, and public-sector customers.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Management Consulting Services (54161)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Hybrid Cloud Management, Monitoring & FinOps (HDABAMAD)

akta.pro secondary industries

Hybrid Cloud Storage & Backup Infrastructure (HDABAMAG), Hybrid & Multi-Cloud Orchestration (Private-Cloud-Centric) (HDABABAE), End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ)

Keywords

• Managed IT services
• Cloud infrastructure services
• IT security consulting
• Business process automation
• IT training academy

Headquarters

HQ city

Rehlingen-siersburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed services for IT operations, including monitoring, patching, and support. Customers pay regular fees for ongoing IT management and support.
2. Professional Services: Project-based consulting and implementation services for IT projects, migrations, and technology deployments.
3. Cloud Services: Subscription-based cloud products including CloudResources (virtual datacenter), BackupServices, MailSec, MailArchive, HostedExchange, and FileSharing. Monthly/annual subscriptions based on service tier.
4. Training Services (Academy): IT training and certification courses offered through hartech Academy, including public seminars and corporate training. Fees per participant or course.
5. Automation & BI Services: Custom automation solutions using RPA and low-code platforms for business process optimization, delivered as consulting projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Hartech is a family-owned German managed service provider offering comprehensive IT services including professional consulting, managed IT operations, on-demand IT support, and proprietary cloud services (CloudResources IaaS, BackupServices, MailSec, MailArchive, HostedExchange, FileSharing). The company also delivers business process automation and BI solutions through a dedicated unit using Microsoft Power Platform and UiPath RPA technologies, targeting mid-sized companies and public sector organizations primarily in the Saarland region.

Product overview

Hartech is an IT services company offering a portfolio of cloud services (hartech Cloud) and automation/business intelligence solutions (hartech Software GmbH / Automation & BI). The hartech Cloud comprises six cloud products: CloudResources CR (virtual data center/IaaS), BackupServices BS (online backup), MailSec MS (email security), MailArchive MA (email archiving), HostedExchange HE (hosted Exchange email), and FileSharing FS (secure file sharing). The Automation & BI business unit provides RPA, intelligent document processing (IDP), BI dashboards, and low-code solutions based on Microsoft Power Platform and UiPath. Supporting services include Professional Services, Managed Services, Care Services, and the hartech Academy training program.

Differentiator

Problem solved

Functional benefit

Products and services

• Professional Services Expert IT consulting services for IT projects, migrations, and technological development, delivered by Hartech's certified specialists to mid-sized companies, small businesses, and public sector organizations.
• Managed Services Complete IT operations management service allowing customers to focus on their core business, including monitoring, maintenance, and optimization of IT infrastructure under fixed-price monthly packages.
• Care Services On-demand IT support services that keep customer systems stable and relieve internal teams, including helpdesk and break/fix support.
• CloudResources CR A virtual data center service (Infrastructure-as-a-Service) providing scalable compute, memory, and storage resources hosted in a German Tier-3 data center, using VMware vSphere as the hypervisor platform.
• BackupServices BS Online data backup service implementing the 3-2-1 backup rule with end-to-end encryption, continuous monitoring by the Hartech Service-Desk, and disaster recovery capabilities using Veeam technology.
• MailSec MS Multi-layered email security service providing malware protection, spam filtering, and email queuing to prevent threats before they reach customer networks, using Avira and Sophos technologies.
• MailArchive MA Legally compliant email archiving solution that creates copies of all incoming, outgoing, and internal emails in a central, tamper-proof archive with SHA hash values and AES256 encryption, including eDiscovery functionality and legal hold capabilities.
• HostedExchange HE Hosted Microsoft Exchange email service providing centrally secured and synchronized emails, calendars, tasks, and contacts with 24/7 access across all devices, including MailSec MS security features.
• FileSharing FS Secure file sharing and collaboration service enabling worldwide data access, device synchronization, and easy sharing with business partners, certified by the German IT SME Association (Bundesverband IT-Mittelstand) for data protection compliance.
• Automation & BI Solutions Robotic Process Automation (RPA) and Business Intelligence services using Microsoft Power Platform and UiPath, providing intelligent process automation, document processing (IDP), and personalized BI dashboards for SharePoint and Teams environments.
• hartech Academy IT training and education services offering over 100 seminar topics in user programs, networking, virtualization, operating systems, and programming languages, delivered by practicing trainers at the Dillingen/Saar location, including public seminars and corporate training.

Quantifiable outcome

• 25% revenue growth in 2022 vs previous year, reaching €16.5 million
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with over 20 years partnership, last 15 years at highest Gold partner level. Over 130 employee certifications covering Azure, M365, Power Platform, and related technologies.
• SophoscoreTechnology or IntegrationSophos Platinum Partner since spring 2022, with over 25 years experience in IT security. 24 certifications including 5 architects, 9 engineers, 2 technicians, 8 sales consultants.
• CitrixcoreTechnology or IntegrationCitrix Silver Solution Advisor partner with extensive experience in virtualization projects up to 10,000 endpoints. Team includes architects, system engineers, and support specialists.
• Dell TechnologiescoreTechnology or IntegrationGold Partner with extensive product certifications and networking within Dell sales and service organization. Portfolio includes EMC and VMware products.
• VeeamcoreTechnology or IntegrationGold Partner Value-Added Reseller specializing in backup and replication solutions. Long-standing experience in complex, multi-site data center scenarios.
• FujitsucoreTechnology or IntegrationSelect Expert partner status, highest partner level. Certified technicians are maintenance engineers for Esprimo, Celsius, Eternus, and Primergy product groups.
• UiPathcoreTechnology or IntegrationUiPath is a leader in Gartner Quadrant for RPA technologies. hartech uses UiPath alongside Microsoft Power Platform for automation solutions.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Allgeier SE: German IT services group with managed services, cloud, and enterprise application practices serving mid-market and enterprise customers. Comparable service portfolio and German Mittelstand/enterprise customer mix as Hartech, with greater scale and a buy-and-build track record relevant to Hartech's potential trajectory.
• Avanade Inc. Global Microsoft-focused IT services joint venture between Accenture and Microsoft, specializing in Microsoft 365, Azure, Power Platform, and managed services. Comparable to Hartech's Microsoft-centric delivery model and Power Platform automation unit, but at enterprise scale with global delivery.
• Cancom SE: German managed cloud services and IT solutions provider (~4,000 employees) targeting mid-market and enterprise with cloud, managed services, and SAP/Microsoft practices. Direct overlap with Hartech's hartech Cloud (CloudResources CR, HostedExchange, MailArchive) and managed services portfolio, but at much larger scale.
• Computacenter plc: UK-headquartered but with major German operations, Computacenter is a leading European provider of managed services, cloud, security, and workplace/Virtual Desktop solutions. Closely comparable to Hartech's core managed-services-plus-VDI positioning (Citrix up to 10,000 users), but enterprise-scale and pan-European.
• Atos IT Solutions and Services GmbH: Global IT services and managed-services group with large German operations, serving enterprise and public-sector clients with cloud, security, and digital workplace offerings. Comparable managed-services and public-sector orientation to Hartech, but at vastly larger scale.
• Bechtle AG: Germany's largest IT system house and MSP, offering managed services, cloud, security, and hardware resale to Mittelstand and enterprise. Comparable to Hartech in service mix and target customer (German Mittelstand), but at vastly greater scale (~13,000 employees, multi-billion euro revenue) and with national/European geographic reach.

Regional players

• GISA GmbH: German IT service provider focused on public-sector, energy/utilities, and mid-market customers in central Germany, offering managed services, cloud, and SAP. Comparable to Hartech's public-sector VDI practice and managed-services model, though operating in a different region (Saxony/Hesse).
• Wortmann AG: German IT system house (TERRA brand) with strong reseller and managed-services footprint primarily in Northern/Eastern Germany. Comparable service mix to Hartech (managed services, cloud, Microsoft, security), but focused on a different geographic region with a stronger hardware-resale orientation.

Direct peers

• DATAGROUP SE: Mid-sized German managed-services provider (~3,000 employees) with own data centers, CORBOX service portfolio, and a Mittelstand/enterprise customer base. Closely comparable to Hartech in service breadth (managed services, cloud, security) and target segment, with stronger geographic footprint.
• SVA System Vertrieb Alexander GmbH: Mid-sized German system house (~3,000 employees) focused on data center, cloud, virtualization (Citrix), and managed services for Mittelstand. Closely comparable to Hartech in service portfolio and Mittelstand focus, and a likely candidate if Hartech were to scale via M&A or face regional competition.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hartech-systemhaus

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hartech