What Murtis Taylor Human Services System does

Murtis Taylor Human Services System (MTHSS) is a 501(c)(3) nonprofit charitable organization founded in 1948 and headquartered at 13422 Kinsman Road in Cleveland, Ohio. The organization operates nine facilities across Cuyahoga County—primarily in Cleveland, East Cleveland, and Garfield Heights—delivering an integrated portfolio of behavioral health, addiction, youth, family, and senior services to more than 10,000 children and adults annually. Service lines include adult and child behavioral healthcare (psychotherapy, psychiatric evaluation, pharmacological management, day treatment), outpatient and intensive outpatient substance use disorder treatment, a 14-bed co-ed Buckeye Residential Treatment Facility, school-based prevention through Cleveland Metropolitan School District, foster care recruitment and kinship support, Four-Star Step Up To Quality early childhood education, senior nutrition and transportation, emergency family financial assistance, and a representative payee program.

MTHSS's clinical model relies on established evidence-based modalities, including Cognitive Behavioral Therapy, Motivational Therapy, Interpersonal Therapy, Trauma-Focused CBT, the Nurtured Heart Approach, Parent-Child Interactive Therapy, SAMHSA's SBIRT (Screening, Brief Intervention, Referral to Treatment), SAMHSA's Treatment Improvement Protocol for integrated SUD/MH case management, the Vroon-Vandenberg Wraparound model, and the National Diabetes Prevention Program. The organization holds CARF accreditation, Four-Star Step Up To Quality designation for early childhood education, United Way of Greater Cleveland membership, and LGBTQ+ Friendly non-discrimination policy (Policy #6066). Service delivery mixes in-person visits at nine locations, telehealth for crisis intervention and qualifying programs, school-embedded delivery, and home-delivered senior meals.

Revenue is assembled from Medicaid reimbursement for mental health and pharmacological management services, ADAMHS Board subsidies for community mental health and SUD programming, United Way of Greater Cleveland subsidies, Cuyahoga County Department of Children and Family Services and Department of Jobs and Family Services contracts, Ohio Commission on Minority Health grants, state funding (OhioMHAS oversight), Representative Payee fees ($37/month), Buckeye Residential client contributions (30% of income), donations, and NOACA Section 5310 funding pursuit for transportation. Pricing follows a discounted/sliding-fee schedule per Policy #7026, with several programs (WRAP, Diabetes Type 2 Intervention, senior meals) provided at no cost. Customer acquisition is community-led through self-referral, partner referral (schools, courts, child protective services, healthcare providers), and direct walk-in access, with 24/7 crisis intake via 988 and 911 escalation.

Name

Murtis Taylor Human Services System

Legal name

Murtis Taylor Human Services System

Website

https://murtistaylor.org

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

251–500 employees

Short description

Murtis Taylor Human Services System is a 501(c)(3) nonprofit founded in 1948 in Cleveland, Ohio, delivering integrated behavioral health, addiction, youth, family, and senior services across nine Cuyahoga County locations and serving more than 10,000 children and adults annually.

Ownership category

akta.pro rank

Product category

Community Behavioral Health and Human Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (62322), Residential Mental Health and Substance Abuse Facilities (623220), Offices of Mental Health Practitioners (except Physicians) (621330), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Child Day Care Services (8351), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Residential Mental Health Treatment Centers (HLAFACAC), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI)

Keywords

• Behavioral health services
• Community mental health
• Substance use treatment
• Early childhood education
• Senior support services

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Government Medicaid Reimbursement: Medicaid accepted for mental health services, pharmacological management, and other qualifying treatments. Federal and state healthcare program funding forms primary revenue source.
2. ADAMHS Board Funding: Alcohol, Drug Addiction, Mental Health Services Board subsidies supporting substance use disorder treatment and mental health services for Cuyahoga County residents.
3. United Way Subsidies: United Way of Greater Cleveland subsidies providing discounted/sliding fee services based on family size and income (Policy #7026).
4. Childcare Vouchers and Scholarships: Vouchers accepted for childcare services. Scholarships available for early childhood education programs for families in need, particularly for children ages 3 and 4.
5. Donations and Contributions: Donations encouraged and accepted for senior services including meals and transportation. Community support funding for various programs.
6. Residential Treatment Client Contributions: Residential treatment clients contribute 30 percent of their income toward cost of care. Residents participate in menu planning, cooking, cleaning, and personal care skills.
7. Representative Payee Services: $37/month fee for budget management and payment services to disabled individuals receiving Social Security Income.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Murtis Taylor Human Services System delivers an integrated portfolio of behavioral health, addiction, youth, family, and senior services through nine locations across Cuyahoga County. Core offerings include adult and child mental healthcare, substance use disorder treatment, residential treatment, crisis intervention, early childhood education, childcare, family support and foster care programs, senior nutrition and transportation, and diabetes prevention. Services are accessed via self-referral, partner referral, and direct walk-in across the county.

Product overview

Murtis Taylor Human Services System is a county-wide charitable organization offering an integrated suite of human services across nine locations in Cleveland, Ohio. The organization operates as a multi-service center providing Behavioral Health and Addiction Services (including adult and child mental healthcare, psychiatric evaluation, substance use disorder treatment, crisis intervention, outpatient and intensive outpatient treatment, residential treatment, and wellness re-entry programs), Youth Development and Education (childcare, early childhood education, before/after school programs), Family Support Services (parenting education, foster care, kinship support, emergency financial assistance, wraparound case management, fatherhood programs), and Senior Development Services (nutrition, transportation, diabetes prevention, recreation, exercise, and socialization). The organization's service delivery is supported by client intake systems including online self-referral and childcare enrollment platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Behavioral Healthcare Mental health services for adults including case management, psychotherapy, pharmacological management, day treatment, residential treatment, psychiatric diagnostic evaluation, and wellness re-entry assistance.
• Child Behavioral Healthcare Mental health services for children addressing emotional, behavioral, and developmental disorders through psychotherapy, psychiatric evaluation, pharmacological management, case management, and consultation services involving family, school, and community systems.
• Outpatient Treatment and Intensive Outpatient Treatment (SUD) Substance use disorder treatment focusing on preventing relapse, crises, and maintaining engagement through group therapy, individual psychotherapy, and co-occurring disorder support.
• Buckeye Residential Treatment Facility Fourteen-bed co-ed residential facility providing 24-hour care for adults diagnosed with severe mental illness, offering rehabilitation, environmental support, daily living skills training, and therapeutic groups.
• Wellness Re-Entry Assistance Program (WRAP) Collaboration program coordinating mental health, addiction, and physical health services for severely mentally ill adults, including care coordination, housing assistance, employment training, and benefits assistance, partnered with MetroHealth and Cuyahoga County Corrections Center.
• Crisis Intervention (Substance Use Disorder) Immediate crisis intervention for individuals experiencing severe physical, emotional, mental, or behavioral distress that could lead to relapse, providing time-limited brief intervention and coping tools.
• Psychiatric Diagnostic Evaluation Clinical evaluation provided by qualified clinicians to assess client needs and functioning, identify presenting problems, evaluate mental status, and formulate diagnostic impressions for treatment planning.
• Senior Development Services Program for older adults (60+) and adults with disabilities (18+) providing nutrition programs, adult development activities, transportation, diabetes prevention, meals, and socialization services.
• Community Transportation Transportation service for seniors to and from the Senior Center, community programs, grocers, food pantries, farmer's markets, and supportive services to sustain independent living.
• Diabetes Type 2 Intervention Program Prevention program for Type 2 Diabetes targeting adults 40+ based on the National Diabetes Prevention Program, including health risk assessment, nutrition education, physical activity, and mindfulness training; funded by Ohio Commission on Minority Health.
• Home Delivered and Cafeteria Meals Meal services including home-delivered meals (Meals on Wheels) for homebound seniors and congregate meals at the Senior Center, providing balanced nutritious hot meals.
• Line and Tap Dancing Recreational dance programs promoting socialization, health, and fitness for seniors, with benefits including lower blood pressure, increased balance, bone mass, and mobility.
• Socialization, Recreation, Exercise and Information Core Senior Center services providing socialization, recreation, health and fitness activities, and information and referral services using a Successful Aging Model.
• Before and After School Tutoring and Childcare Four-Star Step Up To Quality designated childcare program for ages 5-12 using the Creative curriculum, promoting emotional, social, cognitive, and physical development with nutritious meals included.
• Early Childhood Education Center Toddler and pre-school childcare (ages 2.5-5) Four-Star Step Up To Quality designated center using the Creative evidence-based curriculum for early childhood education.
• Early

Quantifiable outcome

• Serves more than 10,000 children and adults annually across nine locations
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Margaret Clark Morgan FoundationcoreStrategic or Co-development PartnerWRAP (Wellness Re-Entry Assistance Program) collaboration supporting severely and persistently mentally ill adults through coordinated mental health, addiction, and physical health services.
• MetroHealth SystemcoreStrategic or Co-development PartnerWRAP program partner providing medical home services and comprehensive primary care services integrated with behavioral health and addiction treatment.
• Cuyahoga County Corrections CentercoreStrategic or Co-development PartnerWRAP program partner supporting re-entry services for individuals with mental illness exiting the county correctional system.
• Cleveland Metropolitan School DistrictcoreStrategic or Co-development PartnerSchool-based prevention and consultation services delivered in Cleveland schools. Child behavioral health services integrated with school systems.
• Cuyahoga County Department of Children and Family ServicescoreStrategic or Co-development PartnerFamily-to-Family program partnership fostering coordinated planning and services between county child welfare and community to improve outcomes for children and families at risk.
• Cuyahoga County Department of Jobs and Family ServicescoreStrategic or Co-development PartnerPartnership integrating services with county jobs and family services for family support, foster care, and kinship care programs.
• CARF (Commission on Accreditation of Rehabilitation Facilities)coreOthersInternational accreditation organization providing standards for quality rehabilitation and behavioral health services. MTHSS holds CARF accreditation for its services.
• Western Reserve Area Agency on Aging (WRAAA)coreStrategic or Co-development PartnerRegional aging services partnership supporting senior development programs including transportation, meals, and community services for older adults.
• Invest in Children (IIC/UPK)coreStrategic or Co-development PartnerCuyahoga County early childhood initiative partnership supporting childcare and early education services through United Way funding.
• Harvard Community Services CenterminorStrategic or Co-development PartnerSoutheast Regional Successful Aging Collaborative partner coordinating senior center services for independent living.
• East End Neighborhood HouseminorStrategic or Co-development PartnerSoutheast Regional Successful Aging Collaborative partner supporting senior wellness and socialization programs.
• Shoes and Clothes for KidsminorOthersDistribution center partner providing clothing donations to East Cleveland, Mt. Pleasant, and Garfield Heights families quarterly.

Scale indicators5 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Applewood Centers: Cleveland-based nonprofit providing child behavioral health, counseling, residential, and school-based services. Direct comparable in child and family MH/SUD service delivery within the same county.
• Bellefaire JCB: Greater Cleveland-based nonprofit providing child and adolescent behavioral health, autism services, residential treatment, and family support. Direct comparable in pediatric MH/SUD, residential, and wraparound care delivered within the same Cuyahoga County catchment.
• The Centers for Families and Children: Cleveland-based nonprofit providing integrated behavioral health, primary care, early childhood, and family services across Cuyahoga County. Comparable integrated-care delivery model and Medicaid-dependent revenue mix.
• FrontLine Service: Cuyahoga County's primary safety-net behavioral health and homeless services provider, operating crisis services, residential, and case management. Direct comparable in MH/SUD residential and crisis intervention funded through ADAMHS Board.
• Catholic Charities Corporation: Cleveland-area multi-service nonprofit providing counseling, behavioral health, senior services, refugee services, and family support. Comparable in scope, funding mix, and geographic catchment across Cuyahoga County.
• Beech Brook: Cleveland-based nonprofit child welfare and behavioral health agency offering residential treatment, in-home services, and outpatient MH. Comparable in residential and community-based child behavioral health operating in Cuyahoga County.
• Benjamin Rose Institute on Aging: Cleveland-based nonprofit providing senior services, mental health, caregiver support, and community-based care management. Closest peer for the senior development, transportation, and meals portions of MTHSS's portfolio.
• Ohio Guidestone: Cuyahoga County-headquartered behavioral health and social services nonprofit offering mental health, substance use, early childhood, and foster care/adoption services. Closest peer in scope, geography, and funding mix (ADAMHS, Medicaid, county contracts).

Regional players

• Hopewell Health Centers: Federally Qualified Health Center operating outpatient behavioral health, primary care, and SUD services across southeast and central Ohio. Comparable integrated community-mental-health delivery model and Medicaid-funded revenue mix, though broader geographic footprint.

Emerging players

• Jewish Family Service Association of Cleveland: Cleveland-area nonprofit providing counseling, behavioral health, senior services, and case management. Comparable in multi-service human services delivery and target populations (seniors, families, individuals with MH/SUD needs).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/1224532

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Murtis Taylor Human Services System