Responsible Training

What Responsible Training does

Responsible Training (legally SafeWay Certifications, LLC) is an Austin, Texas-based online compliance training provider founded in 1999 by Jeanene Crawford. The company delivers ANSI- and ANAB-accredited certification courses to the food service, hospitality, alcohol service, and underground storage tank industries, with state-specific approved variants for Texas, California, Florida, Illinois, Utah, and San Diego County, and a national online reach spanning 25+ states. Course categories include Food Handler Training, Food Manager Training, Alcohol Seller Server Training (including TABC, California RBS, and Illinois BASSET), Allergen Awareness Training, and Class A/B Underground Storage Tank Operator Training, with a Cannabis Training offering listed in the catalog.

The platform is built on a 100% web-based learning management system with self-paced modules, voice-over narration for accessibility, mobile-responsive design, and remote proctored certification exams delivered via the third-party Integrity Advocate software. Proprietary differentiation centers on regulatory accreditation rather than technology per se: the ANAB-CFP-accredited Food Protection Manager credential (awarded 2022, ID 1042, valid in all 50 states) and the recently ANAB-accredited Allergen Awareness course (March 2026) anchor the product line. Distribution is operated under multiple branded domains (ResponsibleTraining.com, LearnTABC.com, TexasFoodHandler.com, TexasFoodManager.com).

Revenue is generated through four streams: transactional individual course sales ($4.99 to $99.99 per course), standalone certification exam fees ($65 plus optional $20 remote proctoring fee), corporate and group training subscriptions with LMS integration, and a reseller/proctor program. The company runs a hybrid go-to-market combining direct-to-consumer e-commerce for individual food service workers with sales-led enterprise motion for restaurant chains (Whataburger, Chuy's, Chuck E. Cheese, Freddy's Frozen Custard and Steakburgers), healthcare networks (Creative Solutions, ~200 nursing home sites), and government health departments (Harris County, City of Amarillo Department of Environmental Health). Management has been led since 2015 by second-generation leaders Andrew Tyndall (CEO), Robert Tyndall (Director of Sales), Pam Vansicklen (CFO), and Scott McKinlay (COO), with the broader team reportedly at 1-10 employees.

Name

Responsible Training

Legal name

SafeWay Certifications, LLC

Website

https://responsibletraining.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Responsible Training (SafeWay Certifications, LLC), founded 1999 in Austin, Texas, delivers ANSI- and ANAB-accredited online compliance training for food service workers, managers, and alcohol servers. It serves individual learners, restaurant chains, healthcare facilities, and government health departments across 25+ U.S. states via its e-commerce platform and corporate sales channels.

Ownership category

akta.pro rank

Product category

Food Safety Certification Training

NAICS

Professional and Management Development Training (611430), Business Schools and Computer and Management Training (6114)

SIC

Services-Educational Services (8200)

akta.pro industry

PRIMARYEDAOAKAG

Food Safety, Sanitation & HACCP Training

Education/Vocational, Technical & Trade Education/Culinary Arts, Baking & Food Service Training

SECONDARYEDABAEAN

Food Safety & Workplace Sanitation (HACCP, Hygiene)

Education/Corporate Training & Professional Development/Workplace Safety (EHS) Training

SECONDARYAFALADAK

Training & Competency Programs (HACCP, PCQI, GMP)

Agriculture & Food Production/Food Safety, Testing & Certification/Regulatory Compliance Testing & Consulting (FDA/USDA/EFSA, HACCP)

Keywords

• Food safety training
• Alcohol server certification
• Allergen awareness courses
• Online certification programs
• Compliance training services

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Individual Course Sales: Individual consumers purchase courses directly through the website. Courses include Food Handler Training, Food Manager Training, Alcohol Server Training, Allergen Awareness, and Underground Storage Tank Training. Revenue is generated through one-time course fees ranging from $4.99 to $99.99 depending on course type and state requirements.
2. Certification Exam Fees: Fees charged for certification exams including the National Food Manager Exam at $65.00. Remote proctored exams include a $20 non-refundable proctoring fee. Texas Food Manager exam provides immediate certificate access.
3. Corporate and Group Training Solutions: Enterprise clients purchase group training packages for multiple employees. Includes customized corporate training solutions, LMS integration, and compliance management software access for health departments and businesses with multiple locations.
4. Reseller/Proctor Program: Partners including food safety training professionals and health departments resell courses or proctor exams. Proctors receive free training and access to proctoring software for administering Food Manager Certification Exams.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Responsible Training is an online compliance training platform that sells ANAB/ANSI-accredited certification courses for the food service, hospitality, and petroleum industries. Its core offerings include Food Handler Training, Food Manager Training, Alcohol Seller Server Training, Allergen Awareness Training, Underground Storage Tank Training, and Cannabis Training, with state-specific variants for Texas, California, Florida, Illinois, Utah, and San Diego County. The platform also provides enterprise group solutions (Corporate, Proctor/Seller, Reseller, Health Department) with LMS integration, remote proctoring, and compliance management software for organizations training multiple employees.

Product overview

Responsible Training is an online compliance training platform offering a portfolio of ANAB/ANSI-accredited certification courses primarily for the food service and hospitality industry. The core product suite includes Food Handler Training, Food Manager Training, Alcohol Seller Server Training, Allergen Awareness Training, and Underground Storage Training. State-specific variants are offered for Texas, California, Florida, Illinois, Utah, and San Diego County. The platform provides group training solutions including Corporate Solutions, Proctor/Seller Solutions, and Health Department Solutions, along with a Live Proctoring Program for in-person exam administration. Courses are 100% online, self-paced with voice-over options, and include final exams with varying pass requirements (70-80% depending on course type).

Differentiator

Problem solved

Functional benefit

Products and services

• Food Handler Training ANAB-accredited online training course teaching food safety fundamentals for entry-level food service workers, valid for three years, with state-specific variants for Texas, California, Florida, Illinois, Utah, and San Diego County.
• Food Manager Training ANAB-CFP accredited Food Protection Manager certification program for managers, covering food safety regulations, HACCP principles, employee hygiene, and facility maintenance, valid for five years and accepted across all 50 states.
• Alcohol Seller Server Training Responsible Alcohol Seller-Server (RASS) training covering alcohol service laws, responsible serving practices, ID checks, and intervention techniques, with state-specific variants for TABC (Texas), RBS (California), and BASSET (Illinois), valid for three years.
• Allergen Awareness Training ANAB-accredited course teaching food allergy fundamentals, the major allergens, cross-contact prevention, and emergency response procedures, valid for three years and meeting requirements for Illinois and Massachusetts allergen training laws.
• Underground Storage Tank Training Class A & B UST Operator Training covering proper operation, maintenance, spill prevention, release detection, and emergency response for underground storage tank facilities such as gas stations and refueling operations.
• Cannabis Training Cannabis industry training course listed in the Responsible Training course catalog.
• National Food Manager Exam Only ANAB-CFP accredited Food Protection Manager certification exam for managers renewing certification or with existing knowledge, priced at $65.00 with two exam attempts and a 75% passing score; remote proctored exams carry a $20 non-refundable proctoring fee.
• Corporate Solutions Customized group training solution for businesses with multiple locations, integrating into existing LMS and HR systems with compliance management software, reporting capabilities, and tracking of certification expirations and renewals.
• Proctor/Seller Solutions Live Proctoring Program offering in-person proctoring of the ANAB-accredited Food Manager Certification Exam, with free proctor training, customizable scheduling, and access to proctoring software.
• Health Department Solutions ANSI-accredited training program tailored for government jurisdictions, providing in-person exam administration options and compliance management software for local and county health departments.
• Reseller Training Program Partnership program allowing resellers to offer Responsible Training courses nationwide with access to proctoring software and compliance management tools.

Quantifiable outcome

• Same-day certificate availability for most courses
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Integrity AdvocatecoreTechnology or IntegrationProctoring partner providing remote live proctoring services for the Food Protection Manager Certification Exam. Integrity Advocate software enforces exam security rules and enables remote observation of examinees during online exams.
• Food Safety EducatorsminorChannel Partner/ Reseller/ DistributorFood safety training company that uses Responsible Training courses and exams for their students. Testimonial provider praising the simplicity of test questions and clear assessment process.
• FidelityminorChannel Partner/ Reseller/ DistributorListed as a trainer partner in the Live Proctoring Program. Logo displayed on the proctor solutions page as a customer using the proctoring program.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths4 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/ResponsiblTrain

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Responsible Training