Ticket Team

What Ticket Team does

Ticket Team B.V. is a privately held Dutch software and hardware vendor founded in 1998 by Robert Cornelisse and headquartered in Sassenheim, Netherlands. The company develops and sells integrated ticketing and access control solutions for visitor venues — primarily football stadiums, museums, events, and leisure facilities — with customers including Philips Stadion in Eindhoven, Vincent Van Gogh Village in Nuenen, and TextielMuseum in Tilburg. Its core offering is the XSControl software suite, a single integrated platform combining point-of-sale, access control, online ticket sales, reservations, and member/donor administration on one central database, complemented by proprietary in-house hardware including scan units, handscanners, and tourniquets supporting barcode and NFC formats.

The business operates through a sales-led direct model in which the internal sales team handles customer acquisition, quote preparation, and account management, supported by 24/7 technical support and active maintenance of a dedicated Payment Service Provider (PSP) integration for online transactions. Revenue is generated through three streams: hardware sales (scan units, handscanners, tourniquets, card printers, pass systems), software and system licensing delivered via Ticket Team Cloud deployment, and professional services covering implementation, configuration, and ongoing technical support. Pricing is quote-based and tailored to each venue, with no public price list.

Ticket Team has approximately 25 employees, holds ISO certification since 2008 (renewed as ISO-27001 in 2026, certificate reference CERT-002349-TN), and operates primarily in the Netherlands with earlier international exposure in Turkey. The company was acquired subsidiary Smartpoint in 2010, consolidated separate applications into the XSControl integrated platform in 2013, and in 2025 transferred ownership from founder Robert Cornelisse to Bart Cornelisse. No external institutional investors or funding rounds are disclosed.

Name

Ticket Team

Legal name

Ticket Team B.V.

Website

https://ticketteam.nl

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Ticket Team is a Dutch software and hardware vendor selling the XSControl integrated ticketing and access control platform — combining POS, online sales, access control, reservations, and membership administration — to sports stadiums, museums, events, and leisure venues, primarily in the Netherlands.

Ownership category

akta.pro rank

Product category

Ticketing and Access Control Software

NAICS

Amusement Parks and Arcades (7131)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Ticketing Platforms (Paid Events, Seat Maps, Access Control) (THAHAFAC)

akta.pro secondary industry

All-in-One Event Registration & Event Management Suites (THAHAFAA)

Keywords

• Access control software
• Ticketing solutions
• Venue management
• Point of sale systems
• Membership administration

Headquarters

HQ city

Sassenheim

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of hardware including scan units, handscanners, tourniquets, card printers, and pass systems. Hardware is developed in-house and combined with proprietary software.
2. Software/System Licensing and Services: Integrated software solutions including POS, access control, online sales, reservations, and membership management delivered as a unified system with ongoing support and updates
3. Professional Services: Implementation, installation, configuration, and ongoing technical support services. Support team handles implementations, answers questions, and resolves issues.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Ticket Team develops and sells the XSControl integrated software suite for ticketing, point-of-sale, access control, reservations, and member administration, combined with proprietary in-house hardware such as scan units, handscanners, tourniquets, and card printers. The platform runs in the cloud and is designed to deliver real-time visitor and sales insights to organizations operating sports venues, museums, events, and leisure facilities. The offering includes implementation, configuration, and 24/7 support services.

Product overview

Ticket Team offers an integrated ticketing and access control platform called XSControl, combining five core modules: POS systems (Kassasysteem), Access Control (Toegangscontrole), Online Ticket Sales (Webverkoop), Reservation Systems (Reserveringssysteem), and Member Administration (Leden/Vriendenadministratie). All modules share a single central database with real-time data visibility and unified reporting. The company also develops its own hardware including scan units, turnstiles, and handheld scanners that work with barcode and NFC ticket formats.

Differentiator

Problem solved

Functional benefit

Brands

• XSControl: Integrated software suite for ticketing, access control, POS, and membership management
• Co/tass

Products and services

• XSControl Kassasysteem (POS System) Point-of-sale system within the XSControl suite designed for ease of use by both volunteers and full-time staff, supporting quick task switching and centralized back-office data for sports venues, museums, events, and leisure facilities.
• XSControl Toegangscontrole (Access Control) Access control system within the XSControl suite featuring fast scanning technology, compatibility with multiple ticketing platforms, and scalable hardware solutions including turnstiles and scan units with barcode and NFC support for quick ticket verification at venues.
• XSControl Webverkoop (Online Ticket Sales) Online ticketing platform within the XSControl suite, customized to match organizational branding, with responsive design across devices, real-time capacity and sales visibility, and Payment Service Provider (PSP) integration for reliable transactions.
• XSControl Reserveringssysteem (Reservation System) Reservation management module within the XSControl suite that handles individual and group bookings, including quote creation, reservation confirmation, invoice generation, and integration with POS and access control modules.
• XSControl Leden/Vriendenadministratie (Member Administration) Membership and friend/donor administration module within the XSControl suite that manages member data, subscription payments via direct debit or iDEAL/Wero links, personalized passes with custom branding, and integrates with access control to verify valid membership status.

Quantifiable outcome

• Queues largely disappeared at Philips Stadion after implementation
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

One partnership is on record.

• Payment Service Provider (PSP)coreTechnology or IntegrationFor payment processing, Ticket Team works with a dedicated Payment Service Provider (PSP). This integration is actively maintained to ensure reliable and stable transaction processing for online ticket sales. The PSP partnership is essential for the online ticket sales module functionality.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SecuTix: Swiss-based provider of unified ticketing, CRM, and access control software for sports venues, museums, and cultural organizations. Direct peer to Ticket Team in the integrated venue ticketing/access control category, particularly across European mid-market.
• Tixly: Cloud-native ticketing and access control platform for venues including museums, theatres, and attractions. Comparable to Ticket Team in serving mid-sized cultural and leisure venues with an integrated web sales, POS, and access product.
• Skidata: Austrian-headquartered specialist in access control and ticketing solutions for stadiums, ski resorts, and leisure venues. Direct competitor to Ticket Team's XSControl access control and ticketing modules, with comparable in-house hardware/software approach and venue vertical focus.
• Axess AG: Austrian provider of integrated access control, ticketing, and POS systems for sports stadiums, ski resorts, and leisure facilities. Closely comparable to Ticket Team's vertical-specific, hardware-plus-software integrated stack.
• New-Bookings: Dutch provider of online ticketing, reservation, and access control solutions for museums, attractions, and events. Closely comparable niche regional peer to Ticket Team across the Dutch cultural and leisure vertical.

Broad incumbents

• Eventim: Europe's largest live entertainment ticketing and distribution platform with venue technology solutions. Competes with Ticket Team at the higher end of venue access control and ticketing, with substantially broader scale and marketplace reach.
• Ticketmaster: Global dominant ticketing and live event platform with venue technology and access control capabilities. Indirect competitor to Ticket Team in stadium and event ticketing, with vastly larger distribution and reseller ecosystem.
• See Tickets: European-focused ticketing platform (part of Vivendi) serving festivals, venues, and cultural events. Comparable to Ticket Team at the venue ticketing layer, with broader pan-European scale and integrations.

Regional players

• CM.com: Dutch-headquartered CPaaS and ticketing platform with strong Benelux presence across sports and events ticketing. Comparable to Ticket Team as a regional Dutch ticketing/access player serving stadiums and live events.

Emerging players

• Patron Technology: Provider of integrated ticketing, CRM, and access control software for performing arts, museums, and cultural venues. Closely comparable to Ticket Team's museum and cultural vertical product offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ticket-team
• Xx.com/ticketteam1
• Facebookfacebook.com/TicketTeam01

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticket Team