Town of Flower Mound

What Town of Flower Mound does

The Town of Flower Mound is an incorporated municipal government in Denton and Tarrant counties, Texas, founded in 1961 and operating with a workforce of 251-500 employees under elected town council governance. It delivers essential public services — water and sewer utilities, trash and recycling, parks and recreation, library services, public safety coordination, development permitting, and community programming — directly to residents and local businesses within its jurisdictional boundary. Its primary customer segments are Flower Mound residents (parks, recreation, utilities, public safety) and local businesses (licenses, development permits, inspections), with no commercial activity outside the town limits.

The Town operates a unified citizen engagement portal built on CivicPlus and powered by ArcGIS for GIS mapping, construction updates, and development project visualization. The service portfolio includes online utility payments, NotifyMe subscriptions, JustFOIA open records requests, streaming council meetings, and an employment portal hosted on GovernmentJobs, all organized under Living, Playing, Doing Business, and Government categories. The Communications Department has earned four state-level awards for video production, and the Town has held the Government Finance Officers Association Distinguished Budget Presentation Award for 34 consecutive years.

Revenue is generated through four core streams: property taxes (primary), utility fees (subscription, monthly), sales tax, and permits/transactional fees. Pricing is not publicly itemized; residents are directed to the Online Payments portal and the Development Services or Budget department for specifics. The Town partners with the Upper Trinity Regional Water District on a mandatory watering schedule and free irrigation checks, and coordinates utility line locates with Texas 811. As a government entity, it is not privately owned, has no parent company, and does not raise venture or equity funding; operations are funded through local taxes, utility fees, and municipal bonds.

Name

Town of Flower Mound

Legal name

Town of Flower Mound

Website

https://flower-mound.com

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

251–500 employees

Short description

The Town of Flower Mound is an incorporated Texas municipal government serving its residents and local businesses with utilities, permitting, parks, library, and public safety services, operated under elected council governance and funded through property taxes, utility fees, and sales tax.

Ownership category

akta.pro rank

Headquarters

HQ city

Flower Mound

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Taxes: Primary revenue source from residential and commercial property taxes within the Town's jurisdiction.
2. Utility Fees: Revenue from water, sewer, and utility services provided to residents and businesses.
3. Permits and Fees: Fees collected for development services, construction permits, and various municipal licenses.
4. Sales Tax Revenue: Revenue from local sales tax on goods and services purchased within Flower Mound.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Town of Flower Mound is a municipal government that provides essential public services to its residents and businesses, including water and sewer utilities, trash and recycling collection, parks and recreation programming, public library services, development permitting and planning, public safety, and community events such as Independence Fest. Services are accessed through a CivicPlus-powered online portal, a dedicated phone line (972.539.SERV), in-person visits to Town Hall, and community events.

Product overview

The Town of Flower Mound operates a unified municipal services portal providing residents access to government services through a single CivicPlus-powered website. The product portfolio includes Online Payments for utility fees, Trash & Recycling collection services, NotifyMe citizen notifications, Agendas & Minutes for public meetings, Streaming Video for council broadcasts, Parks & Recreation programming including the annual Independence Fest, Library Services with literacy programs, GIS mapping tools, Open Records Requests via JustFOIA, Development Services including permits and planning, Employment Portal for career opportunities, and Utility Line Locates coordination with Texas 811. The services are organized under Living, Playing, Doing Business, and Government categories, functioning as an integrated citizen engagement platform rather than a modular software architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Payments
• Trash & Recycling Services
• NotifyMe
• Agendas & Minutes
• Streaming Video
• Parks & Recreation
• Library Services
• GIS Maps
• Open Records Requests (JustFOIA)
• Development Services
• Employment Portal (GovernmentJobs)
• Utility Line Locates

Quantifiable outcome

• 34 consecutive years receiving Distinguished Budget Presentation Award

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Upper Trinity Regional Water DistrictcoreStrategic or Co-development PartnerThe Upper Trinity Regional Water District provides free irrigation checks to Flower Mound residents as part of the Town's water conservation program. The partnership supports the new mandatory watering schedule implemented in the community.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• City of Southlake: Adjacent affluent Dallas–Fort Worth suburb with comparable population, similar award-winning municipal services, and overlapping competitive set for residents and businesses. Most directly comparable peer.
• City of Highland Village: Small Denton County suburb neighboring Flower Mound; similar size, demographics, and reliance on the same Upper Trinity Regional Water District for water service.
• City of Grapevine: Mid-sized DFW suburb overlapping Flower Mound on the Tarrant/Denton county line; comparable mix of residential and commercial tax base and similar service portfolio.
• City of Lewisville: Larger neighboring Denton County municipality that shares the same regional labor and water-supply dynamics; useful larger-peer benchmark.
• City of Colleyville: Comparable small affluent Tarrant County suburb with similar service expectations, demographics, and revenue mix.
• City of Keller: Affluent DFW suburb of similar size and service portfolio; directly competes for residents, retail, and corporate relocations.
• City of Coppell: Comparable DFW suburb with similar population scale, award-winning municipal operations, and overlapping residential/business recruitment market.

Broad incumbents

• City of Plano: Larger established DFW municipality with broader service portfolio and more diversified tax base; serves as a benchmark for municipal scale and service sophistication in the region.

Others

• CivicPlus: Vendor powering the Town's unified municipal services portal; relevant as a technology/ecosystem peer for benchmarking the digital services layer.
• Upper Trinity Regional Water District: Regional water supplier and conservation partner; relevant ecosystem peer for understanding supply-side dynamics and the Town's water strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeflowermound.gov/youtube
• Facebookfacebook.com/FlowerMound
• LinkedInlinkedin.com/company/town-of-flower-mound
• Instagraminstagram.com/townofflowermound
• Xx.com/flower_mound

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Flower Mound