What Agence du Numérique does

Agence du Numérique (AdN) is a public limited company under public law (Société anonyme de droit public) established by decree around 2014 and headquartered in Jambes (Namur), Belgium, with approximately 40-45 collaborators organized into six expertise poles. The agency is wholly owned by the Walloon Government and serves as the sole mandated actor for designing, implementing, and monitoring the Digital Wallonia strategy, with a stated raison d'être of building an inclusive, responsible, and sustainable digital future for Wallonia. It executes six core missions: digital ecosystem coordination, Digital Wallonia strategy implementation, technology watch, policy advice, data governance, and delegated mission execution. Its operational portfolio spans regional platforms (the Digital Wallonia platform and dashboard, the Open Data Portal ODWB, Data 4 Wallonia, Digital Wallonia Connect, and the Digiscore and Digital Maturity Barometer assessment tools), AI accompaniment programs (Start IA, Tremplin IA, Cap IA) for SMEs and public organizations, training programs (Passeport IA with the École d'Administration Publique), digital inclusion tools (Macartonum, the EPN public digital spaces network), and the internal QUAD AI innovation laboratory.

AdN's technology stack is built around a Data Service Agency (DSA) infrastructure supporting regional digital transformation, including open data systems, AI governance tools, and Microsoft Copilot for Office 365 (deployed June 2024 as the first such deployment in a Walloon public service). The agency aligns its indicators with the OECD Going Digital roadmap and presents its methodologies as exemplary. AdN does not sell commercial products; it is funded by Walloon Government subsidy, European programs, and recovery-plan delegated missions. Its go-to-market is fundamentally policy-led: it serves the Walloon Government as preferred advisor, supports Walloon SMEs in AI and digital adoption, coordinates connectivity improvement for local authorities (including 58,000 households better connected, 35,000 in white zones), and runs digital inclusion initiatives for citizens. Downstream customer segments include the Walloon Government and public services (primary), Walloon SMEs (primary), local authorities, digital ecosystem actors, and citizens. The agency is led by Director General Cassandre Laurent (since 2024) under the oversight of a Board chaired by Laurent Burton, with André Blavier as the press contact.

Name

Agence du Numérique

Legal name

Agence du Numérique

Website

https://adn.be

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Agence du Numérique is a Walloon Government public agency of ~45 employees that conceives, implements, and monitors the Digital Wallonia strategy, providing policy advice, AI adoption programs, open-data infrastructure, and digital inclusion services to public services, SMEs, local authorities, and citizens in Wallonia, Belgium.

Ownership category

akta.pro rank

Product category

Government Digital Transformation Services

NAICS

Public Administration (92)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Public sector digital strategy
• Digital transformation consulting
• Open data platforms
• AI adoption programs
• Regional innovation agency

Headquarters

HQ city

Namur

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Public Government Funding: As a public limited company under public law (Société anonyme de droit public), AdN is funded by the Walloon Government to implement the Digital Wallonia strategy. The agency serves as the preferred advisor to the Walloon Government and manages public digital initiatives.
2. Delegated Missions: AdN executes delegated missions related to its social object, as decreed or assigned by the Government, including European funding programs and recovery plans.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Agence du Numérique is a public agency (Société anonyme de droit public) under the Walloon Government that designs, coordinates, and implements the Digital Wallonia strategy. It operates and maintains a portfolio of digital platforms (Digital Wallonia Platform, Dashboard, Open Data Portal, Connectivity Platform) and runs adoption and training programs (Start IA, Tremplin IA, Cap IA, Passeport IA, Digiscore, Digital Maturity Barometer) to support public services, enterprises, and citizens in Wallonia.

Product overview

Agence du Numérique operates as a public agency managing a comprehensive portfolio of digital platforms and services for Wallonia. The core offering centers on the Digital Wallonia strategy, supported by interconnected platforms including the Digital Wallonia Platform (digitalwallonia.be), the Digital Wallonia Dashboard for measuring strategy impact, and the Open Data Portal (ODWB) for public data transparency. Data infrastructure also includes Data 4 Wallonia, a regional data management platform. The agency provides AI support programs (Start IA, Tremplin IA, Cap IA) for businesses and public organizations, plus training programs like Passeport IA. Additional services include connectivity platforms (Digital Wallonia Connect), digital inclusion tools (Macartonum, Public Digital Spaces), and maturity measurement tools (Digital Maturity Barometer, Digiscore). The internal innovation project The QUAD serves as the agency's AI laboratory.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Wallonia Platform Main regional digital portal serving as the showcase for Wallonia's digital strategy, providing enterprises, public organizations, and citizens with access to digital initiatives, programs, and ecosystem resources.
• Digital Wallonia Dashboard Online dashboard centralizing data on programs, strategic ambitions, financing sources, target audiences, partners, and beneficiaries of the Digital Wallonia strategy, with indicators grouped by ambition.
• Open Data Portal (ODWB) Regional open data platform ensuring transparency and sharing of public data at regional scale for citizens, businesses, researchers, and media.
• Data 4 Wallonia Regional data collection, management, and sharing platform at the scale of Wallonia, developed as part of the Data Service Agency ambition.
• Passeport IA AI training program developed with the École d'Administration Publique (EAP) to accompany public service agents in responsible and effective AI adoption, with two modules: Introduction to AI (1 day) and Deepening with practical cases (2 days).
• Start IA AI support program for businesses and public organizations to identify and develop relevant AI projects for their needs; part of the agency's AI accompaniment portfolio since 2020.
• Tremplin IA AI acceleration program targeting SMEs and public sector organizations, helping them identify and develop AI projects relevant to their specific needs.
• Cap IA AI support initiative designed to help Walloon organizations integrate AI into their operations, complementing Start IA and Tremplin IA.
• Digital Wallonia Connect Connectivity platform allowing local authorities to report coverage problems and engage with telecom operators to improve connectivity in Wallonia.
• Digital Maturity Barometer Biennial study measuring digital equipment, usage, perceived skills, and citizen expectations in Wallonia, providing reliable data to inform public decision-making.
• Digiscore Self-assessment tool for measuring the digital maturity of regional enterprises, enabling Walloon companies to evaluate their digital transformation progress.
• Macartonum Digital inclusion tool supported by the regional ecosystem, helping citizens with limited digital skills access public services.
• Public Digital Spaces (EPN) Network of public digital spaces in Wallonia, supported by the regional ecosystem, providing digital assistance and inclusion support to citizens.

Quantifiable outcome

• 88% of AI projects improved competitiveness and quality of products/services of accompanied enterprises
• +5 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• AWEX (Agence Wallonne à l'Export)coreStrategic or Co-development Partner · 25 June 2026AdN and AWEX formalized a joint 'Cap commun' to strengthen collaboration around internationalization of the Walloon digital sector and valorization of the Digital Wallonia ecosystem abroad. This partnership leverages AWEX's export expertise and international network alongside AdN's knowledge of the Walloon digital ecosystem to better identify relevant enterprises for international missions, qualify opportunities detected abroad, and strengthen visibility of Walloon digital expertise.
• EAP (École d'Administration Publique)coreStrategic or Co-development Partner · 31 October 2025AdN and EAP collaborate on a training project called 'Passeport IA' specifically designed for public service agents. The program consists of two modules: Introduction to AI (one day) and Deepening with practical cases (two days). Content was co-developed with input from Fédération Wallonie-Bruxelles, Service Public de Wallonie, and specialized providers.
• MicrosoftcoreTechnology or Integration · 24 June 2024AdN deployed Microsoft Copilot for Office 365 across all its staff in collaboration with Microsoft. This initiative is part of AdN's mission of technology watch and continuous development of agent expertise serving the Walloon Government and public services. Microsoft provides the technology platform while AdN gains experience to support future deployments for other public entities.
• OECD (Organisation for Economic Co-operation and Development)flagshipStrategic or Co-development PartnerAdN participates in OECD's Digital Economy working group and presented its tools and methodologies as aligned with the Going Digital roadmap. The agency aligns its indicators with OECD standards to ensure comparability of statistics and methodology with international best practices.
• SPW Digital (Service Public de Wallonie Digital)coreStrategic or Co-development PartnerAdN and SPW Digital have been mandated to pilot and drive the implementation of Open Data policy in Wallonia through a Task Force. They coordinate the regional dynamic, support public organizations, animate the Open Data community, and manage the ODWB regional platform.
• IWEPS (Institut Wallon de l'Évaluation, de la Prospective et de la Statistique)coreStrategic or Co-development PartnerAdN collaborates with IWEPS for data collection, standardization, and analysis related to digital matters, contributing to regional statistical capabilities and international comparability.
• Digital Wallonia HubscoreChannel Partner/ Reseller/ DistributorDigital Wallonia Hubs are economic and commercial advisors with digital components present in several priority markets. They serve as relays of the Walloon ecosystem abroad and gather information on trends, needs, and opportunities in international markets.
• EPN (Espaces Publics Numériques)minorStrategic or Co-development PartnerNetwork of public digital spaces supported by the regional ecosystem to provide digital assistance and inclusion services to citizens who need support with digital tools.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ETNIC: Brussels-Capital Region public IT shared services organization providing digital infrastructure and services to Brussels public administrations. Comparable to AdN as a Belgian public-sector IT and digital services entity serving a regional government ecosystem.
• BOSA (Federal Public Service Policy and Support): Belgian federal government shared services entity responsible for digital transformation of federal administrations. A direct Belgian counterpart to AdN's role at regional level, with overlapping scope in policy digitization, open data, and shared infrastructure.
• Vlaanderen Digitaal: Flemish regional digital agency responsible for implementing Flemish digital policy. Closely comparable to AdN in mandate and operating model as a Belgian regional government digital strategy agency serving citizens and enterprises of a comparable population base.
• Smals: Belgian non-profit IT organization supporting federal public sector institutions with shared digital services, including platform development and data infrastructure. Comparable to AdN in delivering digital platforms and data services to public sector clients in Belgium.

Regional players

• DINUM (Direction interministérielle du numérique): France's interministerial direction for digital, tasked with coordinating digital transformation across the French state. Highly comparable in mandate type to AdN, operating in a different national jurisdiction but pursuing equivalent functions: state IT strategy, open data, digital inclusion, and AI policy support.
• Government Digital Service (UK): UK Government Digital Service leads digital transformation of UK public services, focusing on standards, design, and shared platforms. Comparable in mission and approach to AdN as a public-sector digital transformation agency, though UK operates at national scale and a different geography.
• GovTech Singapore: Singapore's GovTech agency drives digital government transformation and builds citizen-facing platforms for Singapore. Comparable to AdN as a public digital transformation agency with platform-building capabilities, but serving a city-state rather than a region.
• DigitalService (Germany, BMI): DigitalService4Germany / government digital initiatives coordinated by the German federal ministry of interior drive digitalization of federal administration services. Comparable in mission and digital platform delivery to AdN, but operating at federal level in Germany.

Others

• AGORIA: Belgian federation representing the digital and technology industry, with strong digital transformation, AI, and internationalization programs. Thematically adjacent to AdN's ecosystem work for Walloon digital enterprises rather than a direct competitor, serving as an industry counterpart and partner.

Broad incumbents

• DG DIGIT (European Commission, DG for Informatics): European Commission's DG for Informatics, the central IT and digital strategy directorate-general of the EU executive. Comparable in providing digital strategy, platforms, and AI/open data governance to a public sector principal, but at supranational scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/agencedunumerique
• Xx.com/adn_wallonie

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agence du Numérique