OzHelp

What OzHelp does

OzHelp Foundation Ltd is an Australian not-for-profit organization, established in 2001 in the Australian Capital Territory following the suicide of a young Canberra building apprentice and three further deaths connected to the ACT construction industry within a three-month period. Founded through collaboration between Loraine O'Bryan (the apprentice's mother), Master Builders Association ACT, the CFMEU ACT Branch, and the ACT Government, the organization delivers evidence-based mental health, suicide prevention, and wellbeing programs to workers in high-risk, hard-to-reach industries—primarily building and construction, transport and logistics, and increasingly farming/agriculture and mining. Its offerings are organized around two flagship program streams: Health in Trades (HiT) for construction workers and Health in Gear for transport and logistics workers (co-developed with Monash University).

The core service stack comprises early intervention health checks delivered onsite (Tradie Tune Up, Truckie Tune Up, Workplace Tune Up), free 24/7 phone support lines with dedicated numbers for each industry, confidential counselling (face-to-face, Zoom, or phone), capability building modules (Peer Supporter Program, Leader Support Program, Life Skills Toolbox), workplace planning and advisory services, and a ten-category digital Health Tips resource library. Six core programs are accredited under the Suicide Prevention Australia Accreditation Program (2022), and the organization is accredited under the Australian Government National Standards for Mental Health Services. Headquartered in Fyshwick, ACT, OzHelp operates nationally through onsite workplace delivery, with after-hours phone coverage provided by Trauma Centre Australia and EAP capacity extended through a partnership with Connect Psych Services.

OzHelp is funded through a mix of Australian Government and ACT Health grants, tax-deductible community donations, corporate sponsorships and workplace giving, cause-related marketing partnerships (Coles, Coca-Cola EuroPacific Partners, Lendlease, AllInsure, Hindmarsh, Fredon, NAWIC, and others), and fundraising events including the annual Suicide Awareness Ball at Parliament House (with Master Builders ACT as Naming Rights Partner). All services to end users—workers and their families in target industries—are provided free of charge. The organization is governed by a Board of eight non-executive directors plus a full-time Executive Director.

Name

OzHelp

Legal name

OzHelp Foundation Ltd

Website

https://ozhelp.org.au

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

OzHelp Foundation Ltd is an Australian not-for-profit delivering free, accredited mental health, suicide prevention, and wellbeing programs to workers in high-risk industries—building and construction, transport and logistics, farming, and mining—through onsite health checks, 24/7 phone support, counselling, and capability building modules.

Ownership category

akta.pro rank

Product category

Mental Health and Wellbeing Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Individual and Family Services (6241)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO)

akta.pro secondary industries

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Occupational Health & Employer Clinic Services (HLAEAAAI)

Keywords

• Mental health services
• Suicide prevention programs
• Workplace wellbeing programs
• Onsite health screening
• Counselling support services

Headquarters

HQ city

Canberra

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: OzHelp receives funding from various government agencies to provide mental health and wellbeing services, though this funding does not cover all operational costs
2. Donations and Fundraising: Community donations and fundraising activities. All donations of $2 and over are fully tax deductible. Proceeds support development and delivery of suicide prevention and health and wellbeing programs
3. Corporate Partnerships: Strategic partnerships with organizations that share similar values, including corporate partnerships, community partnerships, business support (percentage of sales, cause-related marketing), workplace giving programs, and event partnerships

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

OzHelp delivers evidence-based mental health and wellbeing programs for workers in high-risk, hard-to-reach Australian industries (building and construction, transport and logistics). Its core services include Early Intervention Health Checks (Tradie, Truckie, and Workplace Tune Ups), free 24/7 confidential counselling, workplace Capability Building (Peer Supporter and Leader Support training), and Planning and Advisory services to help employers build mentally healthy workplaces. Programs are delivered onsite to workplaces as well as directly to individuals and their families through phone, video, and face-to-face channels, with the Health in Trades (HiT) and Health in Gear programs as the two dedicated industry streams.

Product overview

OzHelp is a national not-for-profit organization providing mental health and wellbeing programs for workers in high-risk, hard-to-reach industries. The offering consists of two main program streams: Health in Trades (HiT) for building and construction workers and Health in Gear for transport and logistics workers. Core services include Early Intervention Health Checks (Tune Ups - Tradie Tune Up, Truckie Tune Up, Workplace Tune Up), Counselling and Support Services, Planning and Advisory Services, and Capability Building programs. These are complemented by modular offerings including Wellbeing @ Work sessions, Toolbox Chats, Wellbeing Empowerment Program, Peer Supporter Program, Leader Support Program, Life Skills Toolbox, and Health Tips covering ten wellness areas. 24/7 phone support lines provide continuous access to crisis support.

Differentiator

Problem solved

Functional benefit

Brands

• Health in Trades: Program stream for the building and construction industry providing health checks, counselling, toolbox chats, and support services
• Health in Gear

Products and services

• Health in Trades (HiT) Program A dedicated program stream for the building and construction industry providing early intervention health checks, counselling, onsite toolbox chats, and health tips to support worker wellbeing across apprentices, tradies, and contractors.
• Health in Gear Program A co-designed program specifically for transport and logistics workers, providing health and wellbeing support on the job and at home, including the Truckie Tune Up health screening, counselling, and industry-specific wellbeing support delivered in partnership with Monash University.
• Early Intervention Health Checks (Tune Ups) Health screening programs including Tradie Tune Up (6-16 people, 1 full day) and Workplace Tune Up (20-30 people, 1 full day) providing onsite health assessments with nurses covering diabetes risk, blood pressure, and cholesterol checks with follow-up support.
• Counselling and Support Services Free confidential counselling and support for building, construction, and transport/logistics workers and their families, accessible face-to-face, via Zoom, or over phone. Covers anxiety, depression, suicidal ideation, bullying, family conflict, AOD issues, and workplace concerns.
• 24/7 Support Lines 24/7 phone support lines for building and construction workers (1300 OZHELP/1300 694 357) and transport and logistics workers through Health in Gear (1800 IN GEAR/1800 464 327), with after-hours calls diverted to Trauma Centre Australia.
• Planning and Advisory Services A systematic approach to employee health and wellbeing impacting psychological climate across harm prevention, early intervention, supporting recovery, and health initiatives, including a maturity model assessment for workplaces.
• Capability Building Programs Training programs helping individuals build awareness of risk and protective factors for mental health and suicide, including Peer Supporter Training and Leaders Support Training.

Quantifiable outcome

• 5,858 individuals connected with OzHelp's services in 2024-25
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

19 partnerships are on record, tiered core and minor.

• Monash UniversitycoreStrategic or Co-development Partner · 22 August 2022OzHelp partnered with Monash University to deliver Health in Gear program outcomes for transport and logistics workers
• Australian GovernmentcoreStrategic or Co-development PartnerOzHelp receives funding from various government agencies to provide valuable mental health and wellbeing services, though this funding does not cover all costs
• ACT HealthcoreStrategic or Co-development PartnerGovernment partner providing funding and support for OzHelp's mental health programs in the ACT region
• Connect Psych ServicescoreGTM or Marketing PartnerEAP provider partner of OzHelp. Founded by mental health practitioners, they offer video, phone or chat access to professional and qualified mental health practitioners. Provides private and secure access for employees and leaders.
• Trauma Centre AustraliaminorStrategic or Co-development PartnerAfter business hours, OzHelp phone lines are diverted to Trauma Centre Australia where their team of trusted psychologists continue to provide tailored support
• Master Builders ACTcoreGTM or Marketing PartnerFounding member of OzHelp (since 2001) and has actively and continuously supported and promoted the objectives and purpose of OzHelp. Naming Rights Partner of the Suicide Awareness Ball. Represents building and construction industry since 1925.
• ABS FacademinorGTM or Marketing PartnerIndustry supporter providing corporate sponsorship and support for OzHelp programs
• AllInsureminorGTM or Marketing PartnerPlatinum Sponsor of the Suicide Awareness Ball. Insurance industry supporter of OzHelp
• LendleaseminorGTM or Marketing PartnerIndustry supporter from construction and property development sector
• Northrop Consulting EngineersminorGTM or Marketing PartnerEngineering consultancy that values OzHelp's services and has been a long-term supporter
• NAWIC (National Association of Women in Construction)minorGTM or Marketing PartnerACT Branch of NAWIC has communications and marketing chair involvement from OzHelp team members
• CIT (Canberra Institute of Technology)minorGTM or Marketing PartnerEducational institution supporter of OzHelp programs and initiatives
• Coca-Cola EuroPacific PartnersminorGTM or Marketing PartnerCorporate sponsor providing support for OzHelp events and programs
• Coles GroupminorGTM or Marketing PartnerCorporate supporter of OzHelp's mental health and wellbeing initiatives
• HindmarshminorGTM or Marketing PartnerConstruction company supporter of OzHelp programs
• ManteenaminorGTM or Marketing PartnerConstruction and commercial company supporter
• Morris Property GroupminorGTM or Marketing PartnerProperty development company supporter
• FredonminorGTM or Marketing PartnerGold Sponsor of the 2023 Suicide Awareness Ball
• Gold Leaf Tree ServicesminorGTM or Marketing PartnerGold Sponsor of the 2023 Suicide Awareness Ball

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• RUOK?: Australian NFP focused on suicide prevention through awareness and conversation-starters, with growing workplace program offerings. Comparable on the awareness/culture-change layer but does not deliver clinical services like OzHelp.

Broad incumbents

• Lifeline Australia: Australia's primary crisis support and suicide prevention NFP operating a 24/7 crisis line. Comparable to OzHelp on suicide prevention mission and crisis-line operations but operates at national population scale rather than targeting specific industries.
• Beyond Blue: Australia's largest mental health NFP providing population-wide awareness, information, and support services including the workplace-focused Heads Up initiative. Broader scope than OzHelp but competes for the same corporate wellbeing budget and government mental health funding.
• Sane Australia: Australian NFP focused on mental health advocacy, stigma reduction, and peer support, including workplace programs. Comparable mission and NFP structure to OzHelp but operates at population level rather than targeting high-risk industries.
• Black Dog Institute: Australian mental health research and clinical treatment institute affiliated with UNSW. Adjacent to OzHelp on mental health mission and clinical expertise but focused on research, clinical services, and workplace e-learning products (e.g. mentally healthy workplaces toolkit).

Direct peers

• MATES in Construction: Australian NFP focused specifically on suicide prevention and mental health in the construction industry. Directly comparable to OzHelp's Health in Trades program — same target population, same blue-collar construction worker focus, and overlapping workplace intervention model.
• SuperFriend: Australian NFP dedicated to workplace mental health and wellbeing, providing resources, training, and guidance to employers and industry funds. Comparable to OzHelp as another workplace-wellbeing NFP serving Australian employers, though with broader industry scope.
• Converge International: Major Australian EAP and workplace mental health provider offering counselling, manager support, and critical incident response. Directly comparable service portfolio (counselling, EAP-style support, manager training) to OzHelp, though operating as a commercial for-profit provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/healthingear
• Xx.com/ozhelp

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OzHelp