What INOVSHOP does

INOVSHOP Group is a privately held French SAS founded in 1984 and headquartered in Paris (28 rue de Chambéry, 75015 Paris), operating a 360° retail solutions platform for brands and retail chains. The group employs 272 people across 13 subsidiaries and partners covering 82 countries, and executes approximately 48,720 field interventions per year for 11,445 brands. Its offering consolidates nine integrated service categories — bespoke POS manufacturing (wood, metal, plastic, cardboard), store fitting, architecture & works, installation & maintenance, retail logistics (7,350 sq m storage, 33-vehicle fleet), field force services, POSM & merchandising tools, loss prevention & securing (via exclusive INVUE distribution), and retail tech & digital media — supported by three proprietary software platforms: Harvest (field operations and ticket management with GPS-based scheduling and SLA reporting), INOVHub (centralized digital signage broadcasting), and INOVPricetag (centralized price and product-content management across in-store devices). INOVGreen, a wholly owned subsidiary, extends the platform into circular-economy equipment recovery and refurbishment.

Revenue is generated through bespoke, project-based B2B engagements delivered to enterprise retail clients — including Amazon, Accor, Alain Afflelou, Le Printemps, JCDecaux/Mediakiosk, La Française des Jeux, and PHOENIX Pharma Italia — across design, manufacturing, logistics, installation, maintenance, and field force work. Pricing is quote-driven and project-specific, typically under multi-year contracts, with no standard public pricing. The go-to-market is direct enterprise field sales supplemented by 13 regional subsidiaries and partners; marketing relies on the corporate website, LinkedIn, case-study content, and industry tenders. Recent strategic moves include the January 2026 partnerships with Perfect Corp. and PHOENIX Pharma Italia to deploy AI-powered skin analysis at BENU parapharmacy in Milan, and exclusive distribution of INVUE security hardware, signaling international and retail-tech expansion beyond the legacy POS/installation core.

Name

INOVSHOP

Legal name

INOVSHOP Group

Website

https://inovshop.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

INOVSHOP Group is a privately held French retail-services firm founded in 1984 that delivers end-to-end bespoke POS manufacturing, installation, logistics, field force, and proprietary software (Harvest, INOVHub, INOVPricetag) to 11,445 enterprise retail brands across 82 countries.

Ownership category

akta.pro rank

Product category

Retail Services

akta.pro primary industry

Vendor/Subcontractor & SLA Management (BPABAAAJ)

akta.pro secondary industry

Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations (BPAAABAN)

Keywords

• Retail services
• Store fitting
• Bespoke manufacturing
• Retail logistics
• Field force services

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Retail Solutions & Project Services: INOVSHOP Group generates revenue through the provision of end-to-end retail solutions including bespoke POS manufacturing, store fitting, architecture & works, installation, maintenance, field force services, logistics, and retail tech & digital media. Revenue is project-based, typically multi-phase engagements with leading retail brands and retailers in France and internationally. Services are bespoke and tailored to each client.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

INOVSHOP Group is an integrated retail solutions provider delivering bespoke point-of-sale manufacturing, store fitting, architecture and works, installation and maintenance, retail logistics, field force services, retail tech and digital media, POSM and merchandising tools, and loss-prevention security for retail brands and chains. The offering is anchored in fully in-house multi-material production and proprietary software platforms (Harvest, INOVHub, INOVPricetag) that together form a single-partner 360° retail execution ecosystem across 82 countries.

Product overview

INOVSHOP Group offers a comprehensive 360-degree retail ecosystem comprising proprietary software platforms and specialized service categories. The core software portfolio includes Harvest (field operations management and real-time reporting), INOVHub (digital signage content management), and INOVPricetag (centralized price and product information updates). These are complemented by nine service categories: Field Force Services, Retail Logistics, Architecture & Works, BESPOKE POS Manufacturing, Loss Prevention & Securing, Store Fitting, POSM & Merchandising Tools, Installation & Maintenance Services, and Retail Tech & Digital Media. The integrated approach enables end-to-end retail solutions from design and manufacturing through installation, maintenance, and field operations.

Differentiator

Problem solved

Functional benefit

Brands

• Harvest: Proprietary real-time tracking and reporting software for field operations monitoring and deployment campaign management.
• INOVHub
• INOVPricetag
• INOVGreen

Products and services

• Harvest Proprietary hybrid platform combining customer request management and field operations optimization for retail brands. Provides real-time tracking, ticket management, GPS-based technician scheduling, SLA/CSAT/NPS KPI reporting, product failure analysis, and multilingual deployment for international operations.
• INOVHub Digital signage platform enabling centralized management and broadcasting of video content across all in-store display devices — screens, smartphones, computers, tablets, and televisions — through a single intuitive interface.
• INOVPricetag Application enabling centralized updates and automated broadcasting of prices and product specifications across in-store devices, including smartphones, smartwatches, tablets, PCs, TVs, and electronic shelf labels, from a single interface.
• Retail Tech & Digital Media Digital and experiential retail solutions including interactive furniture (smart mirrors, interactive displays), dynamic digital signage, and software packages that create immersive phygital customer experiences for retail brands.
• Field Force Services Field sales force services including field execution monitoring, distributor skills enhancement, and negotiation of commercial initiatives. Provides job profiles such as Merchandisers, Sector Managers, and Brand Ambassadors for retail brands.
• Retail Logistics Comprehensive logistics services including storage, shaping (pre-assembly), kitting, and transport, managing physical flows from supplier sourcing to point-of-sale installation. Operates a 33-vehicle fleet across France.
• Architecture & Works Full-service architecture and project management including analysis and advice, design, administrative procedures, and structural work and interior fit-out, offering turnkey solutions from concept to completion for retail spaces.
• Bespoke POS Manufacturing Customized multi-material manufacturing (plastic, wood, metal, cardboard) for retail displays and furniture, including displays, glorifiers, freestanding furniture, and wall-mounted displays, with integrated in-house production capabilities across printing, metalworking, and plastics.
• Loss Prevention & Securing Security solutions for retail including alarms and anti-theft devices. INOVSHOP Group is the exclusive official distributor of INVUE brand for theft-sensitive products across telephony/multimedia, sports/health/leisure, locksmithing, and EAS (Electronic Article Surveillance).
• Store Fitting Store fitting and space planning services including experiential walls, retail concepts, flagship stores, shop-in-shop concepts, and gondola/rack solutions that create optimized retail spaces with strong brand identity.
• POSM & Merchandising Tools Point-of-sale advertising materials and merchandising tools including communication supports (posters, banners, kakemonos), displays, shelf stoppers, gondola ends, and digital POS advertising, available as standard or custom solutions.
• Installation & Maintenance Services Technical installation and maintenance services for retail equipment including fixtures, lighting, digital systems, and security devices. Includes preventive and corrective maintenance with dedicated spare parts inventory and technical helpdesk support.

Quantifiable outcome

• 48,720 field interventions managed per year across France
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Perfect Corp.coreTechnology or Integration · 8 January 2026INOVSHOP Group partnered with Perfect Corp. to deploy AI-powered skin analysis technology at BENU parapharmacy in Milan (an Amazon-affiliated parapharmacy). The solution, delivered via INOVSHOP Group's smart illuminated mirrors and iPad interface, analyzes eight skin concerns through facial scans and draws from over 200 skincare products for personalized recommendations. This is part of Perfect Corp.'s expansion into healthcare-adjacent services.
• PHOENIX Pharma ItaliacoreStrategic or Co-development Partner · 8 January 2026PHOENIX Pharma Italia partnered with INOVSHOP Group to deploy AI-powered skin analysis technology at BENU parapharmacy in Milano, Italy. The solution integrates with INOVSHOP Group's smart illuminated mirrors and iPad interface, drawing from over 200 skincare products. PHOENIX Pharma Italia plans to expand the technology to additional pharmacies and is exploring future developments including CRM integration.
• INVUEcoreChannel Partner/ Reseller/ DistributorINOVSHOP Group is the exclusive official distributor of INVUE, an American brand specializing in alarms and security for theft-sensitive products in stores. INVUE's product range includes robust and intelligent security devices that guarantee an optimal customer experience alongside theft protection.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Wincanton: Wincanton is a UK-headquartered provider of retail and consumer products supply chain, transport, and store-fitting/installation services. Like INOVSHOP it consolidates logistics + installation + in-store services for major retailers, though focused primarily on the UK market.
• Williams Lea: Williams Lea (now Williams Lea Tag) is a global marketing and communications services provider with retail brand activation, design, and production capabilities. Comparable to INOVSHOP's bespoke design/manufacturing and integrated retail execution model, especially for retail and consumer clients across multiple geographies.
• Stratacache: Stratacache is a US-headquartered provider of digital signage, in-store retail media, and computer-vision solutions for retailers and brand owners — directly comparable to INOVSHOP's INOVHub digital signage platform, INOVPricetag electronic shelf label solutions, and the AI/computer vision deployments enabled via the Perfect Corp. partnership.
• DLG Group (dlg.): DLG Group (formerly Imperial Group / dlg.) is one of the largest end-to-end retail execution and merchandising services providers globally — combining POS display production, store fitting, installation, logistics, and field force services for major retail brands. It is the closest analog to INOVSHOP's 360° retail services model in scope and customer base.
• CFI Group: CFI Group (Churchill Franklin Group) operates a retail brand activation and point-of-purchase display manufacturing business spanning design, fabrication, and in-store deployment for major CPG brands and retailers — directly comparable to INOVSHOP's Bespoke POS Manufacturing and Store Fitting fields.

Broad incumbents

• Sodexo: Sodexo is a France-headquartered global integrated facilities management and food services giant with a substantial retail services and workplace solutions practice. Like INOVSHOP it serves large enterprise clients in France and internationally, but operates at much greater scale and across FM, food, and retail support rather than specializing in retail 360°.
• ISS A/S: ISS A/S is a Denmark-based global facility services provider offering installation, maintenance, and workplace services to retail chains and commercial real estate. Comparable to INOVSHOP's installation/maintenance and architecture fields, but operates as a broad FM incumbent rather than a retail-specialized provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/inovshop-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INOVSHOP