Miorelli Service
Miorelli Service S.p.A. is an Italian soft facility management company providing cleaning, pest control, concierge/reception, and porterage services to enterprise and institutional clients nationwide. Founded in 1981 and PE-backed since 2024, the firm employs 6,000+ people across four sub-brands.
- Company typePrivate
- Founded1981
- HeadquartersMori, Italy
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Miorelli Service does
Miorelli Service S.p.A. is an Italian soft facility management company headquartered in Mori (Trento) that provides integrated cleaning and sanitation, facility and pest control, concierge/reception, and porterage/handling services to enterprise and institutional clients across Italy. The company was founded in 1981 by Luciano Miorelli, transitioned to a joint-stock company in 2000, and operates through four branded sub-divisions — Miorelli Green (sustainability/ESG), Miorelli Safety (occupational health and safety), Miorelli Welfare (employee welfare), and Miorelli Tech (technology) — with a workforce of more than 6,000 employees, 74.9% of whom are women, and branch offices in Milan, Florence, and Rome supporting capillary nationwide coverage.
The company's technology stack is oriented around operational enablement rather than artificial intelligence: the InMiorelli mobile app (Google Play and App Store), a DynDevice-based eLearning platform for employee training, a client reserved-area portal for account management, and mobile-device-based access management and verification tools. Service delivery is supported by an extensive certification portfolio — ISO 9001, 14001, 45001, 27001, 37001, 50001, SA8000, EMAS, EU Ecolabel, ISO 14064-1, ISO 14067, ISO 20400, ISO 30415, PDR 125, Family Audit, UNI EN 16636, and others — alongside external ESG recognition (EcoVadis Gold, Synesgy A- "Excellent," Il Sole 24 Ore Leader della Sostenibilità 2026, UN Global Compact Sustainability Award 2025). Operational assets include a 110kW rooftop photovoltaic installation at the Mori headquarters and national waste-management registrations.
Miorelli's go-to-market is sales-led and direct: a commercial team handles enterprise inquiries via a dedicated email channel, with custom-tailored solutions for each client, supplemented by client portals and a marketing mix spanning LinkedIn, Instagram, Facebook, YouTube, and earned media through ESG/industry awards. Revenue is generated through managed-services contracts with no publicly disclosed pricing. In 2024, Xenon Private Equity acquired a minority stake — the first institutional capital in the company's history — and the company has been investing in its technology, ESG, and international credentialing footprint, signaling intent to evolve from a national operator into a broader soft-services platform.
Miorelli Service firmographics
Firmographics- Name
- Miorelli Service
- Legal name
- Miorelli Service S.p.A.
- Website
- https://miorelliservice.it
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Miorelli Service S.p.A. is an Italian soft facility management company providing cleaning, pest control, concierge/reception, and porterage services to enterprise and institutional clients nationwide. Founded in 1981 and PE-backed since 2024, the firm employs 6,000+ people across four sub-brands.
- Ownership category
- akta.pro rank
Miorelli Service industry classification
Industry- Product category
- Facility Management Services
- SIC
- Services-Facilities Support Management Services (8744), Sanitary Services (4950)
- akta.pro primary industry
- Waste Management & Smart Sanitation (Facilities) (HSAPAPAM)
- akta.pro secondary industry
- Fumigation Services (Structural/Commodity) (IMAIAHAK)
Keywords
Where Miorelli Service is headquartered
LocationHeadquarters
- HQ city
- Mori
- HQ country
- Italy
- HQ region
- Europe
Offices4 records
Markets served
Miorelli Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Soft Facility Management Services: Miorelli Service generates revenue through providing integrated soft facility management services including cleaning and sanitation, facility and pest control, concierge and reception services, and porterage and handling. Services are delivered across Italy with nationwide coverage.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Miorelli Service product offering
Product offeringCore offering
Miorelli Service is an Italian soft facility management company that provides integrated cleaning and sanitation, facility and pest control, concierge and reception, and porterage and handling services to commercial clients. The company operates nationwide in Italy through its headquarters in Mori (Trento) and branch offices in Milan, Florence, and Rome, with services tailored to offices, healthcare, retail, transport, banking, and cultural sectors. Miorelli also operates dedicated sub-brands for sustainability (Miorelli Green), occupational safety (Miorelli Safety), employee welfare (Miorelli Welfare), and technology-enabled service delivery (Miorelli Tech).
Product overview
Miorelli Service is a soft facility management company offering an integrated suite of services through multiple divisions: Miorelli Service (core cleaning and sanitation), Miorelli Green (sustainability/ESG), Miorelli Safety (occupational health and safety), Miorelli Welfare (employee welfare), and Miorelli Tech (technology/AI). The main service portfolio includes four core offerings: Cleaning and Sanitation (pulizia e igiene ambientale), Facility and Pest Control, Conciergerie/Security/Reception, and Porterage/Handling services. The company also provides a mobile app (InMiorelli), employee eLearning portal, and client reserved area portal as technology touchpoints. Services are delivered through a nationwide network with headquarters in Mori (TN) and branch offices in Milan, Florence, and Rome.
Differentiator
Problem solved
Functional benefit
Products and services
- Pulizia e igiene ambientale (Cleaning and Sanitation Services) Professional cleaning and sanitation services for indoor environments, including high-risk locations such as hospitals, laboratories, clean rooms, and post-construction cleaning, delivered to commercial clients across Italy.
- Facility e pest control (Facility and Pest Control Services) Facility management services including green area maintenance, rodent and pest control, routine and extraordinary maintenance, and auxiliary services for commercial facilities.
- Portierato, presidi e reception (Concierge, Security Presence and Reception Services) Visitor management, reception services, security presence, access control supported by apps and mobile devices, mail handling, and emergency management for commercial clients.
- Facchinaggio e movimentazione (Porterage and Handling Services) Transportation, porterage, loading/unloading, furniture disassembly/assembly, professional packing, automatic labeling, and post-intervention environmental reconstruction services for commercial customers.
Quantifiable outcome
- Over 6,000 employees with 74.9% women workforce
- +2 more outcomes
Companies that use Miorelli Service
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles2 records
Miorelli Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Miorelli Service partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- SOS Villaggi dei BambiniminorMiorelli Service sponsored SOS Villaggi dei Bambini at the Milano Marathon 2026, contributing to support children and young people in vulnerable situations. The company team ran the marathon representing the entire organization.
- UN Global Compact Network UkraineminorPartnership through UN Global Compact Network Ukraine Sustainability Award 2025, where Miorelli Service won the Environmental & Climate Action category among 150+ projects from 22 countries.
- Eni and Open-esminorPartnership through Open-es platform that resulted in Miorelli Service winning the HSE & Sustainability Supply Chain Award 2022 in the General Services category, focusing on circular economy and sustainability performance.
- Policlinico di MilanocoreCollaborative partnership with Policlinico di Milano to develop and promote an innovative methodology for assessing biomechanical overload risk of the musculoskeletal system for worker welfare.
Scale indicators6 records
Recent moves8 records
Expansion highlights6 records
Miorelli Service competitors and assessment
Company assessmentDirect peers
- Markas: Italian family-owned soft facility management company headquartered in Bolzano providing cleaning, sanitation, porterage, reception, and pest control services nationwide. Highly comparable in business model, service mix, ownership structure, and Italian market focus.
- Coopservice: Italian cooperative providing facility management, cleaning, security, porterage, and reception services with nationwide coverage. Compares directly in service portfolio and Italian-only geographic scope.
- Gruppo ICPL: Italian facility services company providing cleaning, sanitation, porterage, and integrated facility management across multiple sectors. Comparable mid-market peer with similar geographic focus on Italy.
- Manutencoop Facility Management: Major Italian integrated facility services provider offering cleaning, maintenance, energy management, and soft services to public and private clients. Comparable in scale and integrated service delivery model.
Broad incumbents
- Compass Group Italia: Italian subsidiary of the global contract foodservice and support services group, overlapping in facility support, reception, and cleaning services for institutional clients. Broader portfolio including food services.
- ISS Italia (ISS A/S): Italian subsidiary of the global facility services leader ISS A/S, offering integrated facility services including cleaning, security, catering, and support services. A direct competitor in Italian soft FM but with materially larger scale and broader service portfolio.
- Sodexo Italia: Italian operations of global FM and food services giant Sodexo, providing cleaning, reception, and facility management services. Direct competitor in soft FM with global backing and broader service capabilities including food services.
Regional players
- Elis Italia: Italian arm of French-based Elis, providing textile and hygiene services including workwear, mats, and washroom services. Adjacent service offering within the broader FM ecosystem with some customer overlap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks2 records
Key highlights7 records
Customer concentration
Miorelli Service social profiles
Digital presenceMiorelli Service compliance and trust
Trust signalCompliance26 records
Miorelli Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Miorelli Service leadership team
Management profileNumber of profiles
Profiles2 records
Miorelli Service subsidiaries and ownership
Company hierarchySubsidiaries4 records
Miorelli Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Miorelli Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Miorelli Service
What does Miorelli Service do?
Miorelli Service is an Italian soft facility management company that provides integrated cleaning and sanitation, facility and pest control, concierge and reception, and porterage and handling services to commercial clients. The company operates nationwide in Italy through its headquarters in Mori (Trento) and branch offices in Milan, Florence, and Rome, with services tailored to offices, healthcare, retail, transport, banking, and cultural sectors. Miorelli also operates dedicated sub-brands for sustainability (Miorelli Green), occupational safety (Miorelli Safety), employee welfare (Miorelli Welfare), and technology-enabled service delivery (Miorelli Tech).
Is Miorelli Service a public or private company?
Miorelli Service is a private company. It is classified as private equity controlled and is currently operating.
When was Miorelli Service founded?
Miorelli Service was founded in 1981. It employs 5,001 to 10,000 people.
Where is Miorelli Service based?
Miorelli Service is headquartered in Mori, Italy, in the Europe region.
How does Miorelli Service make money?
One revenue line is on record: soft Facility Management Services.
Who are Miorelli Service's main competitors?
Direct peers on record are Markas, Coopservice, Gruppo ICPL and Manutencoop Facility Management. Broad incumbents are Compass Group Italia, ISS Italia (ISS A/S) and Sodexo Italia. Elis Italia is listed as a regional player.
Does Miorelli Service have an API?
No public API is recorded for Miorelli Service.
What industry is Miorelli Service in?
Miorelli Service's product category is Facility Management Services. Its primary akta.pro industry code is HSAPAPAM, Waste Management & Smart Sanitation (Facilities), with a secondary code of IMAIAHAK, Fumigation Services (Structural/Commodity). Its SIC code is 8744.