Kartenia

What Kartenia does

Kartenia SRL is an Italian B2B office solutions provider headquartered in Cologno al Serio (Bergamo province), founded in 1983 and operating as a privately held limited company under VAT 01611950161. The company serves small-to-medium businesses and professional firms across Italy — with documented market presence in Lombardy — by consolidating four office management functions into a single vendor relationship: managed print services (Print&Relax), managed IT services (IT&Relax), office supplies with automated restocking (Office&Relax), and custom office furniture projects (Contract&Relax), plus a dedicated toner disposal service (Zerozerotoner). Management representation is led by Edoardo Maladosa, with Giovanni Maladosa handling sustainability/green inquiries; the company is described as founder-owned with no external investment evidenced.

Its core technology stack is integration-oriented rather than proprietary. Print&Relax is anchored on EPSON WorkForce Pro inkjet hardware and uses MPS Monitor for remote fleet telemetry and automatic consumable replenishment. IT&Relax bundles five branded managed security products — OKKIO (24/7 monitoring), SKUDO (antivirus), SIKURO (email security), KONNETTO (firewall/Wi-Fi), and KOPIO (backup/DR) — delivered at fixed monthly rates. Office&Relax operates a catalog of over 300 manufacturer brands and 20,000+ articles, including an ECO-GREEN line of eco-labeled products and paper sourced through a Navigator partnership that emphasizes cascade-fiber sustainability. Zerozerotoner is positioned as unique in Italy for transferring end-of-life toner liability from the customer to Kartenia.

The business model is predominantly subscription and managed services. Managed print, managed IT, and automated supplies restocking operate on recurring monthly or multi-year contracts (Office&Relax requires a minimum 2-year term); Contract&Relax is project-based with post-sale support; Zerozerotoner mixes monthly subscription with a 15% sign-up discount. Go-to-market is sales-led across B2B, combining field/enterprise sales for custom furniture projects, phone and email ordering, and a direct e-commerce storefront (store.kartenia.it). Pricing is all-inclusive with no unbilled interventions, supported by 24/48-hour courier fulfillment within Italy. The company markets through its own website, LinkedIn, newsletter signup incentives (10% first-order discount), and sustainability content. No external funding, M&A activity, or in-house AI/ML capabilities are evidenced in the available data.

Name

Kartenia

Legal name

KARTENIA SRL

Website

https://kartenia.it

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Kartenia SRL is an Italian B2B office solutions provider founded in 1983 in Cologno al Serio, offering managed print, IT, supplies, furniture, and toner disposal services to SMBs and professional firms via subscription contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Cologno Al Serio

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. PRINT&RELAX Managed Print Services: Subscription-based managed print service providing printers and multifunction devices with all-inclusive coverage including maintenance, automatic toner reordering, and fleet updates. Revenue generated through fixed monthly/annual canons with all costs included.
2. IT&RELAX IT Services: Managed IT services including hardware/software supply, security solutions (antivirus, email security, firewall), backup/disaster recovery, and continuous monitoring. Provided at fixed monthly canon with all-inclusive support.
3. OFFICE&RELAX Stationery & Supplies: Supply of over 20,000 office products across 300+ brands including stationery, food&beverage, cleaning supplies, and workspace equipment. Revenue from product sales with optional automated restocking service. Minimum 2-year contract with flexible periodic restocking plans.
4. CONTRACT&RELAX Office Furniture: Custom office furniture design and installation services. Projects designed with customers for workspace optimization with post-sale support.
5. Zerozerotoner (00toner) Toner Disposal: Toner disposal service providing legal responsibility transfer and regulatory compliance. Offers 15% discount on the service, configured as consumable maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Kartenia is an Italian B2B office solutions integrator that provides managed print services, managed IT services, office supplies and stationery, custom office furniture, and toner disposal services under the '&Relax' brand family. The company operates a catalog of over 20,000 articles from 300+ brands and delivers everything through all-inclusive fixed monthly subscriptions or minimum 2-year contracts, serving as a single point of contact for complete office management.

Product overview

Kartenia operates as an integrated office solutions provider offering five core service brands under the '&Relax' umbrella concept. Print&Relax provides managed print services with MPS Monitor remote monitoring for printers and multifunction devices. IT&Relax offers hardware/software supply with branded sub-products including OKKIO (monitoring), SKUDO (antivirus), SIKURO (email security), KONNETTO (networking), and KOPIO (backup/DR). Office&Relax supplies over 20,000 office products and stationery from 300+ brands with automated restocking. Contract&Relax delivers custom office furniture design and construction. Zerozerotoner handles complete toner cartridge disposal and recycling. The company also maintains an e-commerce platform for direct product purchases. Founded in 1983, Kartenia positions itself as a single point of contact for complete office management.

Differentiator

Problem solved

Functional benefit

Products and services

• Print&Relax Integrated managed print service offering all-inclusive 'NON-Noleggio' (non-rental) printer and multifunction solutions. Includes a Kartenia-owned machine fleet that is always up-to-date, automatic toner reordering, supply flexibility, and inclusive technical assistance. Printers and multifunction devices are customized based on company size and requirements, with remote monitoring via MPS Monitor partnership.
• IT&Relax Managed IT hardware and software supply and installation service with qualified on-site and remote technical assistance. Focuses on network security, antivirus management, proactive monitoring, theft/loss protection, and backup/disaster recovery solutions at fixed monthly rates. Encompasses branded sub-components OKKIO (monitoring), SKUDO (antivirus), SIKURO (email security), KONNETTO (firewall/WiFi), and KOPIO (backup/DR).
• Office&Relax Office supplies, stationery, food and beverage, hygiene, cleaning, and workspace products with automated inventory restocking. Offers over 20,000 articles from 300+ manufacturer brands, with periodic inventory analysis and modular restocking plans tailored to client needs. Minimum 2-year contract with flexible product list modifications at any time during the contract period.
• Contract&Relax Custom office furniture design and construction services for Italian businesses. Spaces are designed collaboratively with clients to meet specific needs, ensuring productive and functional work environments that evolve with the company's growth. Includes post-sale support.
• Zerozerotoner Exclusive Italian toner disposal service that manages end-of-life cartridge responsibility, removing legal and bureaucratic obligations from clients (chemical analysis, waste registers, transport documentation, MUD filings). Configured as consumables maintenance, transferring waste ownership to Kartenia and providing full legal indemnification to the customer. Available with 15% discount for new sign-ups.
• Kartenia E-commerce Store Online store at store.kartenia.it for office supplies, stationery, warehouse products, hygiene, cleaning, and furnishings. Offers eco-labeled (ECO) products identified with a specific eco logo highlighting environmental characteristics. First order of stationery includes a 10% discount.

Quantifiable outcome

• Inkjet printers emit 3.13 kg CO2 vs 32.75 kg CO2 for laser printers per 150K prints, representing 90% reduction in energy consumption
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Navigator (Navigator Paper)coreStrategic or Co-development PartnerNavigator is described as one of the best paper manufacturers, utilizing an innovative cascade system for more eco-efficient use of wood fibers in paper production. Kartenia has partnered with Navigator for sustainable paper supply, where fibers are first used for whiter office paper products and then recycled into brown products like corrugated cardboard or newsprint.
• MPS MonitorcoreTechnology or IntegrationMPS Monitor is described as the world leader in managed print services monitoring. Through this partnership, Kartenia remotely monitors each printer machine, verifies print volumes, and automatically manages toner reordering for customers. This enables real-time fleet management and automatic consumable replenishment.
• EPSON (Epson WorkForce Pro)coreTechnology or IntegrationEpson WorkForce Pro inkjet printers are promoted as Kartenia's recommended printing solution, distinguished by zero nanoparticle emissions (<100nm) compared to conventional laser printers, 90% less energy consumption, and ability to print 75,000 more pages per year. Kartenia is a certified partner with ongoing qualification programs ensuring maximum efficiency in service delivery.
• Major Printer Brand Manufacturers (Certified Partners)coreTechnology or IntegrationKartenia is described as a certified partner of the most important printer brands on the market. Constant participation in qualification programs enables technicians to guarantee maximum efficiency in service management. For IT services, the company offers proprietary-named solutions including OKKIO (monitoring), SKUDO (antivirus), SIKURO (email security), and KONNETTO (firewall/WiFi).

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lyreco: Pan-European distributor of office supplies, workplace products and integrated solutions. Directly comparable to Kartenia because it serves the same SMB office buyer across print, supplies, and workspace categories, with comparable recurring delivery model.
• Ricoh Italia: Italian operations of Ricoh provide managed document services, managed print, and office workflow solutions to enterprises. Directly comparable to Kartenia's Print&Relax and IT&Relax offerings, though serving larger enterprise customers.
• Econocom: European provider of managed IT services, device-as-a-service and workplace technology solutions. Comparable to Kartenia's IT&Relax stack (monitoring, security, backup, networking) and to its managed print / device subscription approach.

Broad incumbents

• Staples Solutions: European arm of Staples selling office supplies, furniture and print services to businesses. Comparable to Kartenia as a multi-category office provider but operating at much larger scale and across multiple European countries.
• Würth Italia: Italian subsidiary of Würth, distributing professional supplies, workspace products and consumables via direct sales and recurring delivery. Comparable to Kartenia in its catalog breadth and recurring B2B supply model, though Würth extends well beyond office categories.
• Konica Minolta Business Solutions Italia: Italian operations offer managed print services, document workflow and IT services to mid-market and enterprise. Comparable to Kartenia on Print&Relax and IT&Relax, but with broader geographic and enterprise reach.
• Canon Italia: Italian arm of Canon offers printers, managed print services and office imaging solutions. Comparable to Kartenia on the print hardware and managed services side, though operating as a global OEM with a much wider product portfolio.
• Xerox Italia: Italian operations of Xerox provide managed print services, document workflow and workplace solutions. Comparable to Kartenia's Print&Relax managed services, though serving larger enterprise and public-sector accounts.
• Office Depot (Italy): Italian operations of Office Depot sell office supplies, furniture and printing solutions to businesses. Comparable to Kartenia's Office&Relax and Contract&Relax offerings, but at much larger national scale.

Regional players

• Buffetti: Long-standing Italian brand supplying office products, stationery, and consumables to businesses and professionals through stores and online channels. Comparable to Kartenia's Office&Relax catalog and SMB customer base, focused on the Italian market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInit.linkedin.com/company/kartenia

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kartenia