Arcadia Family of Companies

What Arcadia Family of Companies does

Arcadia Family of Companies is a Hawaii-based nonprofit 501(c)(3) senior living organization founded in 1967 by Central Union Church, operating an integrated continuum of care for older adults (kupuna) on Oahu. The organization serves more than 900 seniors through 600+ employees across multiple wholly-owned subsidiaries, including two Life Plan Communities (Arcadia, a 13-story tower with 250 apartments and a 91-bed skilled nursing facility; and 15 Craigside, a 13-story moderate-income community with 170 units and 41 skilled nursing beds), the Hale Ola Kino skilled nursing facility (32 beds), Arcadia Home Health Services (private pay), the Arcadia Adult Day Care & Day Health Center, and Arcadia At Home — Hawaii's first Life Plan Community without walls, a membership program enabling aging in place. Total residential capacity is 420 independent/assisted living apartments and 168 licensed nursing beds.

The technology stack is conventional for the sector: electronic health records, resident management systems, the Caremerge platform for virtual tours, and Amazon Echo Dot voice control in residences. Revenue is generated primarily through one-time entrance fees plus recurring monthly service charges at the Life Plan Communities, annual Arcadia At Home memberships, private-pay home health rates, adult day care fees, and Medicare-certified skilled nursing per-diem rates. The Arcadia Foundation, established in 1998 as a separate 501(c)(3), subsidizes residents who exhaust their resources. Distribution is direct: in-person facility tours, dedicated phone lines for each service line, and a centralized website (arcadia.org) with virtual tour integration.

The go-to-market is sales-led, targeting Hawaii seniors and their families. Acquisitions in 2020 (Adult Day Care) and 2022 (Hale Ola Kino) extended the continuum, while the 2013 launch of Arcadia At Home created a novel product line. Governance rests with a Board of Directors chaired by Martin Zorn, with Suzie Schulberg as President & CEO since 2001. The organization's competitive position is anchored in guaranteed lifetime care contracts, geographic concentration on Oahu, and integrated service breadth — a structurally difficult model to replicate in a small island market.

Name

Arcadia Family of Companies

Legal name

Arcadia Family of Companies

Website

https://arcadia.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Arcadia Family of Companies is a Hawaii-based 501(c)(3) nonprofit operating two Life Plan Communities, three skilled nursing facilities, home health, adult day care, and an aging-in-place membership program, serving over 900 seniors on Oahu.

Ownership category

akta.pro rank

Product category

Senior Living and Elder Care Services

NAICS

Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHLADABAA

General Assisted Living Facilities

Healthcare & Life Sciences/Elder Care & Long-Term Care/Assisted Living Facilities

SECONDARYBPAJAHAJ

Active Adult / Senior Community Association Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/HOA/Condominium Association Management

Keywords

• Senior living services
• Continuing care retirement
• Assisted living facilities
• Skilled nursing care
• Home health services

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Senior Living Residence Fees: One-time entrance fees plus monthly service charges for independent living, assisted living, and skilled nursing at Arcadia and 15 Craigside Life Plan Communities. Monthly fees include meals, housekeeping, utilities, maintenance, security, and access to amenities.
2. Arcadia At Home Membership: Annual membership program providing access to in-home services, Life Plan Community amenities, and guaranteed lifetime care for seniors aging in place in their own homes. Covers service area from Aiea to Hawaii Kai.
3. Home Health Services: Private pay home care services including personal care, companion services, housekeeping, transportation, and personal assistant services. Does not participate in Medicare.
4. Adult Day Care Services: Day care and day health services at Central Union Church location, operating Mon-Fri 7:30AM-5:30PM. Includes meals, activities, therapy services, nursing care, and personal care.
5. Skilled Nursing and Rehabilitation: Short-term rehabilitative and long-term skilled nursing care at 15 Craigside, Arcadia, and Hale Ola Kino facilities. Medicare-certified rehabilitation services including physical, occupational, and speech therapy. Respite services also available.
6. Charitable Donations: Tax-deductible donations to The Arcadia Foundation (501(c)(3)) subsidizing costs for residents who have exhausted resources and supporting community programs for seniors. Includes various gift arrangements: cash, appreciated property, charitable remainder trusts, gift annuities, bequests.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Arcadia Family of Companies is a nonprofit senior care organization providing a full spectrum of services for Hawaii's kupuna. Its core offerings include independent living, assisted living, and skilled nursing at two Life Plan Communities (Arcadia and 15 Craigside), in-home care through Arcadia Home Health Services, a membership-based aging-in-place program called Arcadia At Home, adult day care at the Central Union Church location, and skilled nursing and rehabilitation at Hale Ola Kino by Arcadia. The Arcadia Foundation provides financial subsidies for residents who have exhausted resources.

Product overview

Arcadia Family of Companies is a senior living organization offering a full spectrum of care through multiple distinct products and services. The portfolio consists of two Life Plan Communities (Arcadia and 15 Craigside) providing independent living, assisted living, and skilled nursing; Arcadia At Home, a membership-based 'LPC without walls' program for aging in place; Arcadia Home Health Services for in-home care; Arcadia Adult Day Care & Day Health Center for daytime care; and Hale Ola Kino by Arcadia for skilled nursing and rehabilitation. The organization also includes The Arcadia Foundation (nonprofit subsidy), Arcadia Elder Services (management company), and Arcadia Community Services (holding company). The company serves over 900 kupuna through these integrated services offering guaranteed lifetime care.

Differentiator

Problem solved

Functional benefit

Products and services

• Arcadia Life Plan Community 13-story tower residence providing 250 independent living apartments, assisted living, and a 91-bed licensed nursing facility with 4 boarder beds. Offers healthcare, dining, housekeeping, security services and amenities including solarium, library, clinic, wellness/fitness center, crafts, and chapel for over 300 residents.
• 15 Craigside Life Plan Community 13-story tower offering 170 independent living units (140 one-bedroom apartments and 30 studios), a 41-bed licensed nursing facility with 4 boarder beds, and assisted living services. Features include spacious lobby, library, clinic, wellness/fitness center with indoor swimming pool, and community meeting area.
• Arcadia At Home Hawaii's first Life Plan Community without walls - a membership program allowing older adults to age in place in their own homes while having access to all Arcadia amenities and guaranteed lifetime care. Members can access exercise classes, pools, dining, and healthcare services at Life Plan Communities.
• Arcadia Home Health Services In-home health care services providing personal care and health assistance without contract commitment. Services include personal care and companion services, housekeeping, transportation, and personal assistant services. Accepts private pay only, does not participate in Medicare.
• Arcadia Adult Day Care & Day Health Center Day care and day health services for older adults located at Central Union Church in Honolulu. Provides physical and mental exercises, socialization, meals, and activities including exercise, arts and crafts, therapy services, medication management, nursing care, and counseling. Open Mon-Fri 7:30AM-5:30PM.
• Hale Ola Kino by Arcadia Skilled nursing facility offering short and long-term care, progressive rehabilitative, personalized therapy and respite services for seniors recuperating from illness, injury or surgery. Located in One Kalakaua Senior Living with 32 beds. Features Medicare-certified rehabilitation, Safe and Sound Return-to-Home Program, and multi-disciplinary care team.

Quantifiable outcome

• Serving over 900 kupuna through communities, home health, and adult day care
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• LeadingAge Pacific WestcoreStrategic or Co-development Partner · 1 January 2026Arcadia Family of Companies holds membership in LeadingAge through LeadingAge Pacific West, attending annual conferences like the BOLD Conference and connecting with senior living professionals across the industry.
• YMCA of HonoluluminorStrategic or Co-development Partner · 1 January 202615 Craigside YMCA Partnership for wellness programs and community activities. Generations camp program connects youth with seniors through cultural activities.
• Mid-Pacific InstituteminorStrategic or Co-development Partner · 1 January 2026Intergenerational art workshop partnership bringing Mid-Pacific Institute students to Arcadia to create artwork inspired by resident stories and life experiences.
• Farrington High School Health AcademyminorStrategic or Co-development Partner · 1 January 2026Health Academy students tour Arcadia communities to learn about senior care careers and the organization's approach to serving kupuna.
• Hawaii State LibraryminorStrategic or Co-development Partner · 1 January 2026Joint outings for Arcadia Adult Day Care clients and Arcadia At Home members to Hawaii State Library, guided by Library Director, exploring the library's history and resources.
• Hawaii Food BankminorStrategic or Co-development Partner · 1 January 2026Recipient of $10,000 contribution from Arcadia Foundation as part of $40,950 total donation for Kona Low Flood Relief efforts.
• Hawaiian CouncilminorStrategic or Co-development Partner · 1 January 2026Recipient of $10,000 contribution from Arcadia Foundation as part of $40,950 total donation for Kona Low Flood Relief efforts.
• Hawaii Lung AssociationminorStrategic or Co-development Partner · 1 January 2026Arcadia Family of Companies was Presenting Sponsor of Hawaii Lung Association's inaugural Breath of Motherhood Awards, celebrating women leaders in the community.
• Gee Yung Lion Dance AssociationminorStrategic or Co-development Partner · 1 January 2026Performing group for Lunar New Year celebrations at Arcadia Family of Companies communities, providing traditional lion dance performances.
• Hawaii Conference FoundationcoreStrategic or Co-development Partner · 1 January 2026Board member Martin Zorn serves as Investment Chair and Board Member of Hawaii Conference Foundation of the United Church of Christ. Foundation invests, holds, and manages property for Hawaii Conference of the UCC.
• HanamauleiminorStrategic or Co-development Partner · 1 January 2026Arcadia Foundation contributed to Hanamaulei organization supporting kupuna in the community, part of broader disaster relief efforts.
• Hanahauoli SchoolminorStrategic or Co-development Partner · 1 January 2026Kare Kids community service club at Hanahauoli School created hand-crafted vases with tissue paper flowers for Arcadia Health Care Center residents.
• Therapeutic Horsemanship of HawaiiminorStrategic or Co-development Partner · 1 January 2026Mini horses from Therapeutic Horsemanship of Hawaii visited 15 Craigside dog park to bring comfort and companionship to residents.
• One Kalakaua Senior LivingcoreStrategic or Co-development Partner · 1 January 2023Hale Ola Kino by Arcadia is located within One Kalakaua Senior Living facility. Arcadia acquired ownership and operations of Hale Ola Kino in November 2022.
• Central Union ChurchcoreStrategic or Co-development Partner · 1 January 1967Founding organization of Arcadia Family of Companies. Arcadia was founded by Central Union Church and became a separate 501(c)(3) nonprofit in 1987 with Central Union Church as sole member. Arcadia Adult Day Care & Day Health Center is located at Central Union Church.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• The Plaza Assisted Living (Plaza at Moanalua, Punchbowl, etc.): Operator of multiple assisted living communities in Hawaii, including Honolulu. Closest for-profit competitor to Arcadia's assisted living services on Oahu.
• Kahala Nui: Hawaii's other major Life Plan Community on Oahu, offering independent living, assisted living, skilled nursing, and memory care on a similar nonprofit, CCRC model. Most direct competitor for Arcadia's IL/AL/SNF residents in Honolulu.
• Palolo Chinese Home: Honolulu nonprofit offering senior housing, assisted living, and skilled nursing with a similar kupuna-focused mission. Competes for the same pool of Oahu seniors seeking residential care.
• One Kalakaua Senior Living: Oahu senior living operator that hosts Hale Ola Kino (an Arcadia subsidiary) and offers independent and assisted living. Directly comparable service lines and customer base in the Honolulu market.

Broad incumbents

• Sunrise Senior Living: Large national senior living provider with a broad portfolio of assisted living and memory care communities. Comparable service lines (AL, memory care, short-stay) and serves as a benchmark for operational scale and pricing in the senior care industry.
• Atria Senior Living: National senior living operator with hundreds of communities offering independent living, assisted living, and memory care. Comparable core service mix and target customer to Arcadia's IL/AL portfolio.
• Brookdale Senior Living: Largest U.S. senior living operator with ~640 communities spanning independent living, assisted living, memory care, and home health. Closest large-scale analog for Arcadia's full continuum strategy.
• Bayada Home Health Care: National home health and personal care services provider with private-duty and Medicare-certified offerings. Comparable service line to Arcadia Home Health Services, but with broader geographic and payer reach.
• Life Care Services (LCS): Major third-party manager of Life Plan Communities / CCRCs nationwide, providing management, development, and consulting services. Directly comparable to Arcadia's CCRC operating model, although LCS serves as a management partner rather than a single-site owner.

Emerging players

• Right at Home (in-home care): National franchise providing in-home companion and personal care services to seniors. Closest scalable analog to Arcadia's private-pay home health and At Home membership offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcadia Family of Companies