Council Services Plus

What Council Services Plus does

Council Services Plus (CS Plus) is an insurance brokerage created in 1998 by the New York Council of Nonprofits (NYCON) to provide specialized insurance and employee benefits services to nonprofit organizations throughout New York State. The company serves more than 1,500 NYCON member nonprofits — the vast majority of which operate with annual budgets under $1 million and were historically underserved by mainstream insurance producers focused on the top 10% of the market. CS Plus operates as a strategically affiliated entity under NYCON's governance umbrella, with the NYCON CEO holding an ex officio seat on its board and the company functioning as NYCON's exclusive endorsed insurance broker.

The company's product portfolio spans the full nonprofit insurance stack: General & Other Liability, Property, Commercial Auto, Workers' Compensation, and Directors & Officers (D&O) on the commercial side, plus a benefits suite including health insurance, Delta Dental, Humana Vision, MetLife group term life, NYS statutory short-term disability, Paid Family Leave, FSA/HRA administration, and unemployment cost management via the First Nonprofit Savings Program. D&O coverage is underwritten by Chubb/Executive Risk. The underlying technology stack is modest — an "Access My Insurance" customer self-service portal for policy access, claims filing, and secure messaging, plus an ePayPolicy integration for premium payments. There is no proprietary underwriting platform or AI-driven capability of note.

Revenue is generated through standard insurance brokerage commissions on placed business; clients do not pay separate broker fees beyond the underlying carrier premium. Pricing on small-group health (1–99 employees) is community-rated by New York State, while large-group health (100+) is experience-rated. The go-to-market is community-led and sales-assisted: the NYCON endorsement program provides the dominant distribution channel, with sales closed by phone-based account management after inbound inquiry forms on the company website and supported by webinars, blog content, and community involvement with NYCON.

Name

Council Services Plus

Legal name

Council Services Plus

Website

https://councilservicesplus.com

Company type

Private

Founded year

1998

Operating status

Operating

Short description

Council Services Plus is a New York State insurance brokerage created in 1998 by NYCON, providing liability, property, workers' compensation, D&O, and employee benefits to 1,500+ nonprofit organizations across New York.

Ownership category

akta.pro rank

Headquarters

HQ city

Albany

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Brokerage Commissions: CS Plus acts as an insurance broker/agency earning commissions from insurance carriers for placing business. Working with CS Plus as a broker does not result in higher premiums for clients - they do not pay a higher premium for working with a broker than they would without.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Council Services Plus is an insurance brokerage that places and services commercial insurance and employee benefits for nonprofit organizations in New York State. As the NYCON-endorsed broker, it offers General & Other Liability, Property, Commercial Auto, Workers' Compensation, D&O, and a Benefits suite (health, dental, vision, life, disability, paid family leave, FSA/HRA), earning commissions from carriers without charging clients additional broker fees.

Product overview

Council Services Plus is an insurance brokerage serving nonprofits in New York State, offering a comprehensive portfolio of insurance products and employee benefits. The core offerings include General & Other Liability, Property, Commercial Auto, Worker's Compensation, and NYCON Programs. Benefits include health insurance, dental (Delta Dental), vision (Humana Vision), life (MetLife), disability, and paid family leave. The company provides add-on coverages such as umbrella liability, flood insurance, cyber liability, professional liability, and special events coverage. Additional services include unemployment cost management through the First Nonprofit Unemployment Savings Program and FSA/HRA administration. Customers access policy information through the Access My Insurance online portal.

Differentiator

Problem solved

Functional benefit

Products and services

• General & Other Liability Commercial General Liability (CGL) insurance for nonprofit organizations, covering bodily injury, personal injury, and property damage arising from operations, including slip-and-fall incidents and food-related illnesses at events.
• Property Insurance Property and contents coverage protecting nonprofits against loss of owned or controlled property, including buildings and equipment, with optional packaging with General Liability.
• Commercial Auto Insurance Commercial Auto Liability Policy covering nonprofits for damages from accidents involving owned vehicles, plus hired and non-owned liability protection for vehicles used on behalf of the organization, including volunteer drivers.
• Worker's Compensation Insurance Workers' compensation insurance protecting nonprofit employers from liability for on-the-job employee injuries, providing monetary relief and medical benefits.
• Directors' & Officers' (D&O) Insurance Program Directors & Officers Liability Insurance for NYCON member nonprofits, protecting directors, officers, employees, staff, volunteers, and committee members against claims for wrongful acts, including administrative actions, self-dealing, discrimination, and tax-exempt status matters.
• Benefits (Health, Dental, Vision, Life, Disability, FSA/HRA) Comprehensive employee benefits brokerage for nonprofits in New York State, covering health insurance (community-rated for groups 1-99, experience-rated for groups 100+), Delta Dental, Humana Vision, MetLife Term Life, NYS DBL, NYS Paid Family Leave, FSA/HRA administration, and unemployment cost management through the First Nonprofit Unemployment Savings Program.
• NYCON Programs (Endorsed Programs Bundle) Endorsed insurance programs exclusively for NYCON member nonprofits, bundling D&O, dental, vision, life, and FSA/HRA benefit programs through carrier partnerships.

Quantifiable outcome

• 1500+ NYCON members served with insurance programs
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• New York Council of Nonprofits (NYCON)flagshipStrategic or Co-development Partner · 1 January 1998CS Plus was created by NYCON (formerly CCSNYS) in 1998 specifically to serve nonprofit insurance needs. NYCON has been offering and endorsing insurance programs since the 1960s. CS Plus works with 1500+ NYCON members and is the exclusive endorsed insurance broker for the organization. NYCON CEO serves ex officio on CS Plus Board.
• Chubb/Executive RiskcoreTechnology or IntegrationThe NYCON D&O program is underwritten by Chubb/Executive Risk, an 'Excellent' rated insurer. This provides Directors & Officers Liability Insurance coverage for NYCON member nonprofits, including protection for directors, officers, employees, staff, volunteers, and committee members.
• Delta DentalcoreTechnology or IntegrationDelta Dental Insurance Plan offered through NYCON Programs. Delta PPO Option provides discounted fee-for-service dental coverage with access to Delta Premier network - the nation's largest dental network.
• Humana VisioncoreTechnology or IntegrationPartnership with Humana Vision to provide affordable vision coverage for NYCON member employees. Humana Vision members have access to one of the largest vision networks in the US with 22,500+ participating providers.
• MetLifecoreTechnology or IntegrationBasic Term Life Insurance program through MetLife providing group life coverage affordably and efficiently for nonprofit employees. MetLife offers range of plan designs for companies with 1 or more employees.
• First Nonprofit Unemployment Savings ProgramcoreStrategic or Co-development PartnerNYCON-endorsed innovative unemployment savings program offering tax-exempt nonprofits reduced unemployment costs (20-60% savings), improved cash flow, earned interest on accounts, expert claims administration. 75 NYCON members saved over $300,000 last year through this program.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Hilb Group: Mid-Atlantic and Northeast-focused insurance brokerage with nonprofit and human services clients. Comparable as a regional incumbent that competes for the same NY-area nonprofit accounts with broader carrier access.
• Brown & Brown Insurance: National insurance brokerage with nonprofit and association clients. Comparable as a generalist incumbent that competes for commercial property/casualty and benefits placement for nonprofit buyers in NY.
• Aon (Nonprofit and Associations Practice): Global professional services firm with dedicated nonprofit and association risk practice. Comparable as a top-tier incumbent pursuing the same D&O, cyber, and benefits placements at scale.
• Arthur J. Gallagher (Nonprofit Practice): Large global insurance brokerage with a dedicated nonprofit and human services practice. Comparable as an established competitor pursuing the same nonprofit buyer across commercial lines, employee benefits, and risk management services.
• Marsh (Nonprofit and Human Services Practice): Global incumbent brokerage with nonprofit specialty practice. Comparable as a competing broker that nonprofit organizations may evaluate when seeking larger or more complex insurance and benefits programs.
• OneDigital: Insurance, benefits, and HR consulting firm with strong nonprofit and association practice. Comparable because it bundles insurance brokerage with benefits administration and HR advisory — the same integrated value proposition CS Plus offers NYCON members.

Others

• AmWINS Group: Specialty wholesale insurance distributor providing access to non-admitted and niche carrier capacity. Comparable because AmWINS enables specialty placements (volunteer auto, special events, nonprofit-specific coverages) that CS Plus must source to fulfill its nonprofit clients' needs.

Direct peers

• Nonprofits Insurance Alliance Group: A specialty insurance alliance specifically built to serve nonprofit organizations. Directly comparable because, like CS Plus, it is mission-aligned to nonprofit insurance rather than general commercial brokerage, serving similar risk profiles (small budgets, volunteer boards, unique exposures).

Regional players

• PSA Insurance & Financial Services: Mid-Atlantic insurance and financial services firm serving nonprofits, associations, and human services organizations. Comparable as a regional specialty broker with similar nonprofit expertise and benefits administration capabilities.

Emerging players

• Insurmark: Specialty insurance brokerage focused on affinity groups and associations. Comparable because it serves member-based organizations with endorsed programs — analogous to the NYCON-CS Plus model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/council-services-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Council Services Plus