Legal Aid Society of Palm Beach County

What Legal Aid Society of Palm Beach County does

The Legal Aid Society of Palm Beach County, Inc. is a 501(c)(3) nonprofit legal services organization founded in 1949 and headquartered at 423 Fern Street, Suite 200, West Palm Beach, Florida. It provides free civil legal advice, representation, and education to low-income and vulnerable residents of Palm Beach County (and, for guardianship, four surrounding counties) through 21 distinct program areas including child advocacy, family law, housing/foreclosure defense, domestic violence, elder law, immigration, veterans advocacy, public guardianship, the Low-Income Taxpayer Clinic, a Medical Legal Partnership, and the Nonprofit Legal Assistance Project (NLAP). Service delivery runs on a LegalServer-based case management and online intake platform (laspbcoi.legalserver.org), supplemented by phone intake (561-655-8944) and scheduled in-person appointments. Capacity is anchored by 180 staff (70+ licensed attorneys, social workers, case managers) and a 436-attorney pro bono network, and the organization served more than 8,000 clients annually as of 2026.

The revenue model is mixed: client-facing services are free for individuals earning up to 200% of Federal Poverty Guidelines (some programs up to 250% FPL), while the NLAP generates earned revenue through an annual subscription of $5,000 per nonprofit organization member, with free staff-level membership also offered. Primary funding comes from individual donors, foundation grants (Bank of America Charitable Foundation, Quantum Foundation, Community Foundation of Palm Beach and Martin County, Lost Tree Foundation, Florida Bar Foundation, GL Homes), federal pass-through grants (Federal Home Loan Bank of Atlanta $500,000 for the Heirs' Property Project; Victims of Crime Act funding via the Florida Attorney General's office; VA), and county/local government (Palm Beach County Board of County Commissioners, Children's Services Council, United Way, Area Agency on Aging). Distribution combines direct-to-consumer intake channels with co-located clinics at the West Palm Beach VA Medical Center (monthly, 3rd Wednesday) and free health-care clinics via the Medical Legal Partnership. Fundraising is supported by signature events such as the Justice for All Celebration Gala (raising $520,000 in 2025 and $550,000 in 2026) and the Cup of Justice Golf Classic.

The organization is governed by a Board of Directors and Trustees and led by Executive Director Bob Bertisch (45-year career in legal aid). Beyond direct services, Legal Aid operates a designated Public Guardianship Program covering Palm Beach, Martin, Okeechobee, and St. Lucie Counties under the Florida Department of Elder Affairs, and runs an extensive community outreach program participating in 400+ events annually. The company has no parent, no subsidiaries beyond the wholly owned Nonprofit Legal Assistance Project division, and no disclosed AI/ML, API, or proprietary technology beyond the third-party LegalServer intake/case management platform.

Name

Legal Aid Society of Palm Beach County

Legal name

Legal Aid Society of Palm Beach County, Inc.

Website

https://legalaidpbc.org

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

101–250 employees

Short description

The Legal Aid Society of Palm Beach County is a 1949-founded 501(c)(3) nonprofit providing free civil legal services to low-income residents of Palm Beach County through 21 programs, 180 staff including 70 attorneys, and a 436-attorney pro bono network, serving over 8,000 clients annually.

Ownership category

akta.pro rank

Product category

Civil Legal Aid Services

NAICS

Legal Services (5411), Individual and Family Services (6241), Offices of Lawyers (54111)

SIC

Services-Legal Services (8111), Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAEAM

Legal Aid & Client Advocacy Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAHAAAD

Employment & Labor Law

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Legal Services

SECONDARYBPAIAFAJ

Victim Services & Witness Assistance (Justice System)

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

SECONDARYBPAIAFAC

Public Defense & Legal Aid Services

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

Keywords

• Civil legal services
• Legal aid
• Pro bono representation
• Family law assistance
• Housing law services

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Free Civil Legal Services: Provides free civil legal advice, representation, and education to low-income and vulnerable residents of Palm Beach County. Funded through individual donors, foundation grants, limited government funding, and pro bono attorney participation.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Legal Aid Society of Palm Beach County delivers free civil legal advice, representation, and education to low-income and vulnerable residents of Palm Beach County through 21 programs covering child advocacy, family law, domestic violence, elder law, housing, immigration, LGBTQ+ issues, consumer protection, wage disputes, public guardianship, veterans advocacy, and tax controversies. Services are delivered by 70+ staff attorneys, social workers, and case managers supported by a 436-attorney pro bono network, and accessed via phone, online intake, in-person appointments, and on-site legal clinics. The Nonprofit Legal Assistance Project (NLAP), established in 1998, additionally provides employment law, HR, and compliance services to 60+ nonprofit organizations.

Product overview

Legal Aid Society of Palm Beach County operates as a comprehensive legal services nonprofit offering 21 programs for low-income and vulnerable residents. Core service areas include: child advocacy (foster care, relative caregivers), consumer protection, domestic violence, education advocacy, elder law, family law, housing/foreclosure defense, immigration legal services, LGBTQ+ advocacy, Low-Income Taxpayer Clinic (LITC), medical-legal partnerships, public guardianship, veterans advocacy, and wage dispute resolution. The organization also runs the Nonprofit Legal Assistance Project (NLAP) providing HR, employment law, compliance, and contract services to nonprofit organizations. Services are delivered through in-house staff (70+ attorneys, paralegals, social workers, case managers), a network of 436 pro bono volunteer attorneys, and an online intake system.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Advocacy Projects
• Consumer Advocacy
• Domestic Violence Project
• Education Advocacy Project
• Elder Law Project
• Family Law Project
• Heirs' Property Project
• Housing Projects
• Homeless Legal Prevention Project
• Immigrant Advocacy Project
• LGBTQ+ Project
• Low-Income Taxpayer Clinic (LITC)
• Medical Legal Partnership
• Nonprofit Legal Assistance Project (NLAP)
• Pro Bono Services
• Public Guardianship Program
• Relative Caregiver Project
• Ryan White Project
• Veterans Advocacy Project
• Wage Dispute Project

Quantifiable outcome

• Served 8,000+ clients annually
• +2 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, minor and major.

• IRS (Low Income Taxpayer Clinic)coreStrategic or Co-development PartnerPartnership providing free tax advice and legal representation to low-income families to help resolve controversies with the IRS.
• Health Care District of Palm Beach CountycoreStrategic or Co-development PartnerPartner supporting healthcare-related legal services and Medical Legal Partnership initiatives.
• Area Agency on Aging of Palm Beach and Treasure CoastcoreStrategic or Co-development PartnerPartner for elder law services and senior advocacy programs.
• Compass (LGBTQ+ Community Center)coreStrategic or Co-development PartnerLongstanding partner providing additional support layer for LGBTQ+ clients and community.
• First Tee - Florida Gold CoastminorStrategic or Co-development PartnerGolf instruction program providing life skills experiences for Legal Aid clients with intellectual and developmental disabilities.
• Palm Beach County Department of Community ServicescoreStrategic or Co-development PartnerReferral partner for Ryan White HIV/AIDS legal services program serving Palm Beach County residents living with HIV/AIDS.
• Free Health Care Clinics in Palm Beach CountycoreChannel Partner/ Reseller/ DistributorPartner clinics referring patients to Medical Legal Partnership for free legal consultation and representation.
• West Palm Beach VA Healthcare SystemcoreStrategic or Co-development PartnerMonthly legal clinics held 3rd Wednesday of each month at VA Medical Center; ongoing training for VA staff to recognize legal issues affecting veterans.
• Palm Beach County Veteran’s Services Advisory BoardcoreStrategic or Co-development PartnerAdvisory body focusing on improving coordination, communication and service delivery for veterans countywide; Legal Aid supervising attorney elected as Chair.
• Florida Law HelpminorStrategic or Co-development PartnerReferral partner for additional legal assistance when Legal Aid cannot help with specific issues.
• FurrCohenmajorStrategic or Co-development PartnerPartnership with Veterans Advocacy Project to provide reduced-fee bankruptcy representation to qualifying veterans facing financial hardship.
• Nonprofits FirstcoreStrategic or Co-development PartnerNonprofit support organization providing resources and certification for nonprofit organizations served by NLAP.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Coast to Coast Legal Aid of South Florida: Nonprofit civil legal aid organization serving low-income and moderate-income clients across multiple Florida counties. Directly competes for the same funding pools (Florida Bar Foundation, IOLTA, Legal Services Corporation) and operates overlapping practice areas.
• Legal Aid Society of Miami-Dade County (Miami-Dade Legal Aid): One of Florida's largest legal aid organizations providing free civil legal aid to low-income Miami-Dade residents. Closest comparable in scale, multi-program structure, and Florida funding environment.
• Bay Area Legal Services (Tampa): Florida civil legal aid nonprofit serving the Tampa Bay region. Similar multi-county model, broad practice area coverage (housing, family, elder, veterans), and similar mix of IOLTA/foundation/government funding.
• Legal Aid Society of Broward County: Florida regional legal aid nonprofit providing free civil legal services to low-income residents. Direct head-to-head peer with similar service mix (housing, family, consumer) and similar Florida state-grant funding model.
• Greater Orlando Legal Aid Services: Central Florida civil legal aid nonprofit providing free legal services. Comparable organizational model with similar practice area breadth and Florida-specific funding sources.
• Three Rivers Legal Services: Legal Services Corporation grantee serving low-income clients across North Florida including Jacksonville. Competes for the same client demographic and federal/state legal aid grant funding; comparable multi-county delivery model.
• Community Legal Services of Mid-Florida: Central Florida legal aid nonprofit serving low-income residents in a multi-county region. Comparable practice mix (housing, family, consumer, elder), client intake model, and reliance on IOLTA grants and foundation funding.
• Atlanta Legal Aid Society: Georgia's largest civil legal aid organization serving low-income Atlanta residents. Comparable scale (~200 staff), multi-program structure, and similar urban-county service area dynamics relevant to donor strategy benchmarking.

Broad incumbents

• The Legal Aid Society (NYC): The largest legal aid organization in the United States, providing civil and criminal legal services to low-income New Yorkers. While geographically distant, it represents the scaled end-state of Legal Aid Society PBC's organizational model and sets benchmarks for program breadth.

Regional players

• Florida Legal Services: Statewide support center for Florida's legal aid programs. Functions as a funder, training provider, and technology backbone for Legal Aid Society PBC and its peers, making it an ecosystem-level comparable organization.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/legalaidpbc/?igsh=aDc1bnJzZDhzc25u
• Xx.com/LASPBC
• Facebookfacebook.com/legalaidpbc
• LinkedInlinkedin.com/company/legal-aid-society-of-palm-beach-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Legal Aid Society of Palm Beach County