What Arzthaus does

Arzthaus generates revenue primarily through fee-for-service outpatient consultations covered by Swiss basic health insurance (Obligatorische Krankenpflegeversicherung / KVG) under the TARMED tariff structure, with incremental self-pay revenue from aesthetic medicine, tattoo removal, TCM, and traffic-medicine examinations. The go-to-market is direct-to-consumer via physical walk-ins, the arzthaus.ch website, OneDoc online booking, and word-of-mouth, supplemented by a smaller B2B occupational-medicine motion targeting corporate clients for employee check-ups, aptitude tests, and driver examinations. Exclusive diagnostic partnership with Viollier (including the My Viollier patient app for lab results) and partnerships with six Swiss preventive-health organizations (Cancer League, Lung League, Blue Cross, Heart Foundation, Diabetes Society, Adiposity Foundation) round out the commercial ecosystem. The company has no disclosed outside institutional capital, no parent, no subsidiaries, and remains under founder operational control.

Name

Arzthaus

Legal name

Arzthaus.ch AG

Website

https://arzthaus.ch

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Arzthaus.ch AG operates nine multi-specialty group medical practices across German-speaking Switzerland (Aarau, Baden, St. Gallen, Zug, Zürich), offering primary care plus 11+ specialties and the Arzthaus Online telemedicine platform to 250,000+ cumulative patients since 2011.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Offices of Physicians (6211), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

akta.pro secondary industries

Asynchronous Messaging & eVisit Platforms (HLALAAAC), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Occupational Health & Employer Clinic Services (HLAEAAAI)

Keywords

• Primary care services
• Multi-specialty medical practice
• Telemedicine consultations
• Occupational health services
• Preventive health checkups

Headquarters

HQ city

Saint Gallen

HQ country

Switzerland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Outpatient Medical Services: Fee-for-service outpatient medical consultations covered by Swiss basic health insurance (KVG). Services include general practitioner visits, specialist consultations, diagnostics, and minor procedures.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Arzthaus operates a network of 9 multi-specialty group medical practices across German-speaking Switzerland, delivering primary care, emergency services, and 11+ specialty disciplines (dermatology, gynecology, cardiology, orthopedics, psychiatry, gastroenterology, neurology, pulmonology, endocrinology, pain relief, allergology, aesthetic medicine, TCM, etc.) under one roof. Services are delivered in person at practices open 365 days/year with extended evening and weekend hours, and remotely via the Arzthaus Online telemedicine platform for text and video consultations. The company also offers B2B occupational medicine services including medical aptitude tests, company health checks, and workplace medical assessments.

Product overview

Arzthaus operates 9 group medical practices across German-speaking Switzerland, offering primary care and emergency services complemented by 11+ medical specialties. The core offering consists of general practitioner services at centrally located, modern facilities open 365 days per year. The portfolio includes specialty services spanning Dermatology, Gynecology, Cardiology, Orthopedics, Psychiatry & Psychotherapy, Gastroenterology, Neurology, Pulmonology, Endocrinology, Pain Relief, Aesthetic Medicine, Allergology, Occupational Medicine, Fertility, Travel Medicine, Traffic Medicine, and TCM. The group also provides a telehealth platform called Arzthaus Online enabling remote consultations via text message or video call. With over 80 doctors, 3 psychotherapists, and approximately 120 medical assistants, Arzthaus has served approximately 250,000 patients since founding in 2011.

Differentiator

Problem solved

Functional benefit

Products and services

• General Practitioner Services Primary care and family medicine services covering the full spectrum of general medical care with comprehensive patient management and specialist referrals when needed; available at all 9 practice locations.
• Dermatology Diagnosis and treatment of skin, mucous membrane, nail, and hair conditions including prevention, computer-assisted skin examination, and removal of benign and malignant skin lesions.
• Gynecology Women's health services across all life stages including checkups, preventive ultrasound, fertility counseling, pregnancy care, hormone counseling, and menopause treatment.
• Cardiology Outpatient diagnosis and treatment of heart and blood vessel diseases including ECG, echocardiograms, 24-hour ECG, and blood pressure monitoring.
• Orthopedics Diagnostic and therapeutic services for musculoskeletal conditions including joint, muscle, tendon, and ligament disorders with surgical and non-surgical treatment options.
• Psychiatry & Psychotherapy Mental health services including crisis intervention, behavioral and systemic therapy for individuals, couples, and families; specializing in burnout, work-related issues, and psychosomatic disorders.
• Gastroenterology Detection and treatment of stomach, intestinal, liver, and digestive complaints with endoscopy, laboratory tests, and X-ray technology.
• Neurology Services covering diseases of the central and peripheral nervous systems and muscle diseases including stroke care, ultrasound diagnostics, ENMG, and treatment of migraines and movement disorders.
• Pulmonology (Pneumology)

Quantifiable outcome

• Over 250,000 patients treated since founding in 2011
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ViolliercoreTechnology or IntegrationViollier is the exclusive laboratory partner for Arzthaus practices. They provide comprehensive laboratory diagnostic services and the My Viollier patient app for accessing laboratory results in real-time.
• Swiss Cancer League (Krebsliga)minorOthersCollaboration on preventive medicine and cancer screening awareness. Arzthaus promotes Swiss Cancer League resources in their health check services.
• Swiss Lung LeagueminorOthersPartnership for respiratory health and pulmonology services, including smoking cessation support.
• Swiss Blue CrossminorOthersHealth organization partnership for complementary health services and preventive medicine programs.
• Swiss Heart FoundationminorOthersPartnership for cardiovascular health promotion and cardiology services including preventive heart health checks.
• Swiss Diabetes SocietyminorOthersCollaboration on diabetes prevention and management education within general practice services.
• Swiss Adipositas FoundationminorOthersPartnership for weight management and metabolic health services.

Scale indicators8 records

Recent moves15 records

Expansion highlights5 records

Direct peers

• Medbase: Largest Swiss outpatient medical group, operating dozens of group practices across all language regions with integrated general medicine and specialty services. Directly comparable to Arzthaus on multi-specialty primary-care clinic model, employer occupational health and telemedicine; larger footprint and broader geography.
• Centramed: Swiss network of medical centers combining general practice, specialty services and occupational health. Highly comparable operating model to Arzthaus, particularly on multi-specialty outpatient delivery and employer health services.
• Permanence (Swiss Medical Network): Swiss walk-in medical centers providing emergency primary care without appointment, including extended hours. Closest direct competitor to Arzthaus's walk-in emergency/GP service line, particularly in the German-speaking Swiss market.
• Medgate: Leading Swiss telemedicine provider offering 24/7 virtual consultations, now integrated with physical care partners. Directly comparable on virtual primary care, urgent triage and on-demand visits — the same use cases Arzthaus Online targets.
• MediX: Zurich-based GP and group practice network serving German-speaking Switzerland. Closely comparable primary-care-only positioning, but smaller specialty breadth than Arzthaus and limited telemedicine offering.
• Pallas Kliniken: Swiss outpatient clinic group focused on specialty services (ophthalmology, aesthetics, gynecology). Comparable on multi-site specialty outpatient delivery model in Switzerland, with similar reliance on self-pay/insurance mix for elective procedures.

Broad incumbents

• Swiss Medical Network: Private Swiss clinic and hospital group (parent of Permanence) with a broad portfolio of inpatient and outpatient facilities. Comparable on Swiss outpatient specialty footprint but operates at significantly larger scale and includes hospital services.
• Hirslanden: Switzerland's largest private hospital group (part of Mediclinic International). Operates acute hospitals that overlap with Arzthaus's specialist offerings, but as a much broader incumbent with inpatient capabilities Arzthaus does not have.

Regional players

• Groupe Mutuel / Cabinet médical: Swiss health insurer that has invested in affiliated primary-care practices. Relevant comparator as a payer-aligned outpatient group that competes for the same French-speaking and bilingual Swiss patient segments Arzthaus does not currently serve.

Emerging players

• Well Gesundheit (formerly eedoctors / Well): Swiss digital health platform offering telemedicine and primary care subscriptions, including to employers and insurers. Emerging competitor in the same end-market as Arzthaus Online with a digital-first model and growing partnership footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/arzthaus.ch
• LinkedInlinkedin.com/company/arzthaus

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arzthaus