Carers Together

What Carers Together does

Carers Together is a UK registered charity (Charity number 1128910, Company number 6746629), founded in 2003 and headquartered in Redcar, operating a secondary office in Middlesbrough. It serves unpaid carers across the Redcar and Cleveland and Middlesbrough areas of North East England, a population it identifies at over 32,000 individuals locally. The organization delivers free, human-mediated services including information and guidance, emotional support, one-to-one consultations, benefits assistance (including Attendance Allowance applications), respite events, grief and loss support, and the Carers Discharge Fund covering groceries, utility bills, transport, and home adaptations. There is no technology product; the core platform is direct service delivery via phone, text/WhatsApp, in-person meetings, and a content website.

The organization operates a small team of 11-50 employees under CEO Lee O'Brien. Its revenue model is grant- and donation-funded, with institutional relationships including the Carers UK national affiliation (Carer Confident Accomplished Award, 2022), South Tees Hospitals NHS Foundation Trust, Healthwatch Redcar and Cleveland, and Redcar & Cleveland Adult Social Care. Go-to-market is community-led: surveys, awareness events (Carers Rights Day, Young Adult Carers Awareness Day, Steps Challenge), the Carers Voices membership programme, and Easy Read information leaflets for people with learning disabilities. There are no funding rounds, parent company, or commercial revenue streams disclosed.

Name

Carers Together

Legal name

Carers Together

Website

https://carerstogether.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Carers Together is a UK registered charity providing free information, assessments, and support services to over 32,000 unpaid carers in the Redcar and Cleveland and Middlesbrough areas of North East England, funded through grants and donations.

Ownership category

akta.pro rank

Product category

Charitable Carer Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHSABAGAJ

Family Caregiver Relief & Coaching (Respite-Integrated)

Home & Personal Services/Elder Care & In-Home Care Services/Respite Care Services

SECONDARYHLAFAEAL

Care Management & Care Coordination (Home & Community-Based)

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

Keywords

• Unpaid carer support
• Carer information guidance
• Benefits advice services
• Respite peer support
• Community support groups

Headquarters

HQ city

Redcar

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Charitable Funding and Grants: As a registered charity (number 1128910), Carers Together operates primarily through grants, donations, and public funding to provide free services to unpaid carers in Redcar and Cleveland and Middlesbrough.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Carers Together is a registered charity (Charity number 1128910) that provides free information, support, and guidance to unpaid carers in Redcar and Cleveland and Middlesbrough. Its services include one-to-one emotional support, benefits guidance (including Attendance Allowance), the Carers Voices membership programme, Easy Read information leaflets, seasonal Steps Challenge events, the Carers Discharge Fund for hospital discharge support, and survey programmes that shape local authority carer services.

Product overview

Carers Together is a registered charity (Charity number: 1128910) providing information, support and guidance to unpaid carers in Redcar and Cleveland and Middlesbrough. The organization operates as a service-based charity rather than a technology product company, offering a suite of support services including carer support, feedback systems, survey services, the Carers Voices membership program, Easy Read information leaflets, seasonal Steps Challenge events, and the Carers Discharge Fund. These services are accessed through their website at carerstogether.co.uk and delivered via phone (01642 488977) and in-person at their Redcar and Middlesbrough offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Carers Support Services
• Carers Voices
• Easy Read Information Leaflets
• Steps Challenge Events
• Carers Discharge Fund
• Carers Survey Programmes
• Feedback System

Quantifiable outcome

• Over 32,000 unpaid carers supported in the local area

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Carers UKcoreStrategic or Co-development PartnerNational charity affiliation providing research reports, policy guidance, and campaigns that Carers Together shares with local carers. Carers Together participates in Carers UK initiatives including State of Caring surveys and Carers Week.
• The JunctionminorStrategic or Co-development PartnerLocal organization collaborating on Young Adult Carers Awareness Day events with joint speaking engagements.
• South Tees Hospitals NHS Foundation TrustcoreStrategic or Co-development PartnerCollaboration on mental health strategy development. Carers Together participates in workshops to inform the trust's mental health strategy supporting patients and their relatives before, during and after hospital.
• Healthwatch Redcar and ClevelandcoreStrategic or Co-development PartnerPartnership on engagement projects including 'Growing Old - Planning Ahead' initiative to identify needs for families supporting family members with learning disabilities.
• Redcar & Cleveland Adult Social CarecoreStrategic or Co-development PartnerJoint surveys to shape the South Tees Offer for unpaid carers, working together to improve support services.
• HSBCminorGTM or Marketing PartnerFinancial support partner at Young Adult Carers Awareness Day events, offering budgeting and money management guidance.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• Alzheimer's Society: UK charity supporting people affected by dementia, with significant programming for unpaid family carers (advice lines, peer support, benefits guidance). Overlaps with Carers Together's dementia-carer beneficiaries and benefits navigation service.
• Together for Short Lives: UK charity supporting families caring for children with life-limiting conditions. Comparable in its focus on family carers and provision of information, respite, and emotional support, but specialised on a different life-stage.

Broad incumbents

• Age UK: Large national charity offering information and support for older people, including services that overlap with carer support. Comparable in that many Age UK services also address unpaid family caregivers of older adults, though it serves the elderly rather than caregivers directly.
• Independent Age: UK charity giving advice and support to older people and their families, including benefits guidance and connection to local services. Comparable in the advice-and-information service model and older-adult caregiver audience.

Others

• Royal Voluntary Service: UK charity providing community support for older people, including hospital discharge and companionship services. Comparable in operating hospital discharge support (overlapping with the Carers Discharge Fund) and in mobilising volunteers to support unpaid carers in the community.

Direct peers

• Carers UK: National UK charity advocating for and supporting unpaid carers through information, advice, and policy work. Carers Together is a Carers UK affiliate and shares the same primary beneficiary population (unpaid carers) and service categories (information, benefits guidance, awareness campaigns).
• Carers' Resource: Regional UK charity providing information, advice, and support to unpaid carers in Yorkshire/Humberside. Closely mirrors Carers Together's service mix (benefits help, respite, hospital discharge support) and small-charity operating profile across a single regional footprint.
• Carers Trust: UK network of local carer support charities delivering information, advice, and respite services to unpaid carers. Operates the same hybrid in-person/digital service model that Carers Together uses and shares the focus on benefits guidance and carer assessments.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/carers_together
• Facebookfacebook.com/CarersTogetherRC
• LinkedInlinkedin.com/company/carers-together-foundation

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carers Together