Family Services Network of New York

What Family Services Network of New York does

Family Services Network of New York, Inc. (FSNNY) is a not-for-profit community-based organization headquartered at 1420 Bushwick Avenue, Brooklyn, that has delivered health and human services across New York City's five boroughs since 1981. Its portfolio comprises at least eight distinct programs: Care Management, Children's Health Home, Home and Community Based Services (HCBS), Comrades in A.R.M.S. (HIV peer support and training), Harm Reduction, FSN CADI, The Food Pantry, and the Immigration Law Project. The organization serves individuals affected by HIV/AIDS, food-insecure families, people requiring coordinated care, immigrants needing legal support, and individuals affected by substance use, with a stated emphasis on peer specialists who have lived experience and multilingual, person-centered service delivery.

Services are provided at no cost or reduced cost to eligible individuals, with no commercial pricing disclosed; revenue is presumably derived from a mix of government contracts (likely Medicaid-funded Health Home and HCBS programs), grants, and donations typical of 501(c)(3) community-based providers. Distribution occurs through a single physical walk-in service center in Brooklyn with weekday operating hours, supplemented by community health fairs, partner referrals, and community-network outreach across all five NYC boroughs. The organization also conducted multi-phase Hurricane Maria relief operations in Puerto Rico from 2017 through 2020 in partnership with local organizations and a national partner (MSU).

There is no disclosed technology platform, no proprietary software, and no AI/ML capability evident in the source data; the operation runs on conventional nonprofit service-delivery infrastructure with a standard website. No financial figures, headcount, management team bios, ownership structure details, or formal certifications are available, which materially limits due-diligence visibility.

Name

Family Services Network of New York

Legal name

Family Services Network of New York, Inc.

Website

https://fsnny1.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

101–250 employees

Short description

Family Services Network of New York is a 501(c)(3) nonprofit founded in 1981 that delivers community-based health and human services — including HIV support, food assistance, case management, immigration legal aid, and harm reduction — across NYC's five boroughs from its Brooklyn headquarters.

Ownership category

akta.pro rank

Product category

Community Health and Human Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Community health services
• HIV/AIDS support programs
• Care management services
• Harm reduction programs
• Immigration legal services

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Distribution channels1 record

Marketing channels3 records

Core offering

Family Services Network of New York is a not-for-profit, community-based organization that delivers a portfolio of health and human services to people in need across NYC's five boroughs. Core offerings include care management, a children's health home program, HIV/AIDS peer support and training (Comrades in A.R.M.S.), harm reduction services, home and community-based services, an emergency food pantry, community support (FSN CADI), and an immigration law project. Services are delivered free of charge or at reduced cost to eligible community members.

Product overview

Family Services Network of New York is a not-for-profit community-based organization offering a comprehensive portfolio of health and human service programs across the five boroughs of New York since 1981. The organization operates as a collection of interconnected social service programs rather than a unified technology platform. Core offerings include the Care Management Program and Children's Health Home Program for coordinated healthcare services, the Harm Reduction Program and Comrades in A.R.M.S. (peer support and training) for HIV-affected individuals, Home & Community Based Services (HCBS) for home-based care, FSN CADI for community support, The Food Pantry for food assistance, and the Immigration Law Project for legal services. These programs work together to address the complex health and social needs of a diverse population.

Differentiator

Problem solved

Functional benefit

Products and services

• Care Management Program Case management services helping clients navigate healthcare and social support systems, providing coordinated care across multiple providers for individuals with complex health and social needs.
• Children's Health Home Program Health home services specifically designed for children, coordinating care across multiple providers for pediatric clients with complex needs.
• Comrades in A.R.M.S. Peer support and training program for individuals affected by HIV, offering workshops including Peer Training Sessions, VOICES/VOCES, Healthy Relationships, and SISTA.
• Harm Reduction Program Program providing support and resources for individuals dealing with substance use, focusing on harm reduction strategies.
• Home & Community Based Services (HCBS) Services delivered in clients' homes and communities to support individuals with complex health needs.
• FSN CADI Community-based support program providing services to individuals in need.
• The Food Pantry Food assistance program providing meals and groceries to community members in need.
• Immigration Law Project Legal assistance program providing immigration law support and services to community members.

Quantifiable outcome

• Community members trained through Peer Training Sessions, VOICES/VOCES, Healthy Relationships, SISTA programs
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor.

• MSU (National Organization)minorStrategic or Co-development Partner · 1 January 2019National organization partnership for Puerto Rico relief efforts. MSU team leaders organized volunteers and fundraising goals to provide additional aide to Puerto Rico communities affected by Hurricane Maria, working in collaboration with FSNNY.
• Local Partners in Puerto Rico (Aguadilla, San Juan, Ponce, Trujillo Alto, and Lares)minorStrategic or Co-development Partner · 1 January 2017Local community partners who collaborated with FSNNY for Hurricane Maria relief efforts in Puerto Rico. FSNNY conducted multiple relief trips (Phase 3, Phase 4, and Land and Heart Project 2020) working with these local organizations to provide aide and support to affected communities.

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• CAMBA: Brooklyn-headquartered nonprofit providing housing, workforce, family, and health services to low-income NYC residents. Comparable as a Brooklyn-anchored CBO delivering social and health programs to overlapping populations.
• Harlem United: NYC-based nonprofit providing integrated HIV/AIDS care, housing, harm reduction, and wellness services to communities of color. Directly comparable as a multi-program community-based organization serving overlapping HIV-affected and underserved populations across NYC boroughs.
• Acacia Network: Bronx-based multiservice nonprofit delivering health, housing, social services, and immigration/legal support across NYC. Directly comparable as a large CBO offering an integrated portfolio of health home, immigration legal, and community services similar to FSNNY's mix.
• Housing Works: NYC nonprofit delivering HIV/AIDS medical care, housing, advocacy, and harm reduction to people living with HIV and other vulnerable groups. Closely comparable mission, geographic footprint, and multi-service portfolio to FSNNY's HIV/Comrades in A.R.M.S. and harm reduction programs.
• Callen-Lorde Community Health Center: NYC FQHC providing culturally competent HIV care, primary care, behavioral health, and community programs to LGBTQ+ and underserved populations. Comparable as an established community health nonprofit offering HIV services, health home, and wraparound support in NYC.
• Goddard Riverside Community Center: Manhattan-based community center providing housing, youth, education, and supportive services to NYC residents. Comparable as a multi-program neighborhood-focused nonprofit delivering wraparound social and health services.
• Brightpoint Health: NYC Federally Qualified Health Center operating Health Home, HIV, behavioral health, and primary care services across multiple boroughs. Comparable as a community-based provider delivering Medicaid-billable care management and HIV services to similar vulnerable populations.

Broad incumbents

• VillageCare: NYC-based nonprofit providing health home, HIV/AIDS, housing, and community programs across multiple boroughs. Comparable as an established multi-service CBO offering overlapping HIV, health home, and community-based service lines to vulnerable NYC populations.
• Sun River Health (formerly Hudson River Health Care): Large NYS-wide FQHC network operating health home, HIV, behavioral health, and primary care across NYC and Hudson Valley. Comparable as a broader regional incumbent offering Medicaid-billable care management and HIV services at significantly greater scale than FSNNY.

Emerging players

• Apicha Community Health Center: NYC FQHC serving Asian/Pacific Islander and other immigrant communities with HIV care, primary care, and social support. Comparable in delivering HIV services and culturally tailored care management to immigrant populations overlapping FSNNY's segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/FamilyServices1

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Services Network of New York