Damage Quick Help

What Damage Quick Help does

SSH Schaden-Schnell-Hilfe GmbH, branded as SSH Sachverständige, is Germany's largest Dachorganisation (umbrella organization) of independent motor vehicle damage assessors, founded in 1971 and headquartered in Hamburg at Eiffestraße 78. The company federates a network of over 200 partner stations staffed by more than 1,000 freelance Kfz-Sachverständige, providing independent, certified (DIN EN ISO/IEC 17024) vehicle damage assessments, hail damage documentation, used-car inspections, accident reconstruction, leasing-return evaluations, and specialist reports across Germany. Its primary customers are German motor vehicle insurers (Kasko and Haftpflicht), with secondary demand from end consumers, automotive dealerships, repair workshops, and fleet and leasing companies.

The technology stack is built around three pillars: the SSH-Hagelscanner (an AI-driven, drive-through scanning system exclusively distributed by SSH and developed by HaSt GmbH, which uses computer vision to count and localize hail dents in approximately one minute per vehicle); SSH-Videoexpertise and SSH-Fotoexpertise (remote live video and photo-based assessment channels for small claims up to roughly €5,000); and the SSH-Online Multiplattform, a browser-based, device-agnostic platform that consolidates order intake, workflow management, complaint handling, partner coordination, and customer self-service including status updates and appointment booking. A dedicated Massenschadenportal (ssh-hagelschaden.de) coordinates appointments and logistics during hail, storm, and flood mass-loss events.

SSH earns revenue predominantly through per-assessment professional service fees paid by commissioning insurance companies (Haftpflichtgutachten, Kaskogutachten, Hagelgutachten, and value reports), supplemented by paid private used-car inspections (Gebrauchtwagencheck at approximately €100 per inspection) and downstream referrals to partner workshops via the net.casion / green.casion sustainable-repairs ecosystem and ClaimParts. Distribution is hybrid: direct enterprise relationships with roughly 100 insurance clients coordinated centrally from Hamburg, combined with consumer-facing self-service via station finder, station finder and booking portals, and acquisition spend across Google Ads, LinkedIn Insight Tag, Meta Pixel, and Microsoft Advertising. The company is privately held under Managing Director Tobias Plester with no disclosed external ownership, debt, or funding rounds.

Name

Damage Quick Help

Legal name

SSH Schaden-Schnell-Hilfe GmbH

Website

https://schaden-schnell-hilfe.de

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

51–100 employees

Short description

SSH Schaden-Schnell-Hilfe GmbH (SSH Sachverständige) is Germany's largest network of independent, certified motor vehicle damage assessors, operating 200+ partner stations with 1,000+ freelance Kfz experts to serve insurers, vehicle owners, dealerships, and fleet and leasing companies.

Ownership category

akta.pro rank

Product category

Vehicle Damage Assessment Services

NAICS

Specialized Automotive Repair (811114)

SIC

Services-Testing Laboratories (8734)

akta.pro primary industry

Vehicle Inspection, Grading & Condition Reporting Services (TLABAKAE)

Keywords

• Vehicle damage assessment
• Insurance claims management
• Automotive appraisal services
• Hail damage inspection
• Used car inspection

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Damage Assessment Services for Insurance Companies: SSH assessors are commissioned by insurance companies to evaluate vehicle damage (Kasko, liability, hail, storm, and other insured losses). The company generates revenue through service fees for each assessment conducted. Key product lines include: full damage reports, SSH-Compact Drive Out, Drive In assessments, damage reports, and video/photo expertise.
2. Used Car Inspections (Gebrauchtwagencheck): Private individuals and car dealers pay for pre-purchase vehicle inspections to identify hidden damage and establish fair market value.
3. Aftermarket Services via Partner Network: SSH connects assessed customers with partner workshops for repairs, facilitating the green.casion circle for used/original parts repairs, generating referral and process coordination value.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

SSH Schaden-Schnell-Hilfe GmbH operates Germany's largest network of independent certified motor vehicle damage assessors, providing vehicle damage reports and valuation services primarily commissioned by motor vehicle insurance companies. The company delivers independent damage assessments covering liability, comprehensive coverage, hail damage, used car inspections, vehicle valuations, leasing returns, accident reconstruction, and specialist assessments through 200+ partner stations and 1,000+ certified experts nationwide, supported by proprietary digital tools including the Hagelscanner, photo/video expertise platforms, and the SSH-Online multi-platform.

Product overview

SSH Sachverständige (Damage Quick Help) operates as a nationwide network of independent vehicle damage appraisal and assessment specialists with over 200 partner offices across Germany. The core offering is the Schadengutachten (Damage Assessment Report), a comprehensive vehicle inspection service encompassing Haftpflichtgutachten (liability damage), Kaskogutachten (comprehensive insurance damage), and Hagelgutachten (hail damage). Supporting assessment services include Gebrauchtwagencheck (used car inspections), Wertgutachten (vehicle valuations), Leasingrücknahmen (leasing return inspections), Unfallrekonstruktion (accident reconstruction), and Sondergutachten (specialist assessments). The technology portfolio includes the SSH-Hagelscanner (a HaSt-built AI-powered hail damage scanner for mass hail events), SSH-Videobegutachtung (video-based remote assessment), and SSH-Foto-App (photo-based remote assessment). SSH-Online is the digital multiplatform for partner and customer self-service, process management, and appointment scheduling. The SSH-Akademie provides ongoing training for partner offices. The network primarily serves insurance companies, vehicle owners, leasing companies, and automotive dealerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Schadengutachten (Damage Assessment Reports) Independent vehicle damage assessment reports covering liability damage (Haftpflichtgutachten), comprehensive insurance damage (Kaskogutachten), and hail damage (Hagelgutachten). Targeted at insurance companies, vehicle owners, and legal proceedings for fair and transparent claims settlement.
• Haftpflichtgutachten (Liability Damage Assessment) Damage assessment for third-party liability insurance claims, documenting the full extent of damage for claims settlement. For policyholders and insurance companies handling liability claims.
• Kaskogutachten (Comprehensive Coverage Assessment) Damage assessment for comprehensive (Vollkasko) and partial coverage (Teilkasko) insurance claims. For vehicle owners and insurance companies.
• Hagelgutachten (Hail Damage Assessment) Specialized hail damage assessment using the SSH Hagelscanner for rapid, reproducible dent counting and damage documentation in mass hail events. Includes both scanner-based and traditional inspection methods. For insurance companies and vehicle owners affected by hail storms.
• Gebrauchtwagencheck (Used Car Inspection)

Quantifiable outcome

• Fast response time of 24-48 hours for initial contact and assessment scheduling after receiving an insurance commission
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• GTÜ (Gesellschaft für Technische Überwachung mbH)coreStrategic or Co-development Partner · 1 February 2024GTÜ and SSH signed a cooperation agreement on February 1, 2024. The two largest German Dachorganisationen (umbrella organizations) of independent motor vehicle assessors agreed to bundle resources, improve customer service, expand market positions for freelancers, and jointly reach new customer groups. GTÜ focuses on cooperation with car dealerships and workshops, while SSH's strength lies in other major customer segments. More than half of SSH partners are simultaneously GTÜ partners. The cooperation also enables efficient handling of large volumes and smoothing of order peaks.
• HaSt GmbH (Hagel-Scanner-Technologie)coreTechnology or IntegrationSSH holds an exclusivity agreement with HaSt GmbH for the distribution and deployment of the HaSt Hagelscanner. The Hagelscanner is a mobile drive-through scanning system using AI to detect and document hail dents with precise count, position, and size. SSH was a key driver in establishing the hail scanner market in Germany and currently operates four scanner units deployed across the country for mass damage events.
• net.casion GmbHcoreStrategic or Co-development Partnernet.casion operates the residual value exchange and the 'green.casion' platform for sustainable repairs using recycled or used original parts. SSH works with net.casion to offer partner workshops to assessed customers and participates in the 'green circle' of sustainable claims management, reducing both costs and environmental impact.
• AVUS (Internationaler Schadenregulierer)minorChannel Partner/ Reseller/ DistributorInternational claims adjuster AVUS works with SSH for cross-border or international damage assessment coordination.
• PLANT-MY-TREE®minorStrategic or Co-development PartnerSSH cooperates with PLANT-MY-TREE® for sustainability initiatives. For every 'sustainable assessment' (digital or Drive-In), a tree is planted in cooperation with the insurance company and the policyholder. SSH started with around 600 trees in 2023 and plans to plant over 8,000 trees in 2024. Regional projects for forest, soil, and water protection are also supported.
• WE Mobility AcademyminorImplementation/ SI/ Consulting PartnerWE Mobility Academy collaborates with the SSH Academy to provide high-voltage training for electric vehicle assessments. Over 100 SSH assessors were trained in small groups across eight sessions covering EV technology per DGUV Information 209-093 (Level 2S-B).
• ClaimPartsminorChannel Partner/ Reseller/ DistributorClaimParts supplies used original parts for repairs, supporting the sustainable 'green.casion' circle. SSH recommends ClaimParts parts as part of sustainable, cost-efficient repair options.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Click-Ins: Click-Ins provides AI-based visual vehicle inspection and damage detection software for fleets, insurers and remarketing customers. It directly competes with portions of SSH's vehicle inspection, grading and condition-reporting business, particularly for fleet and leasing-return use cases.
• Tractable: Tractable is an AI-driven vehicle damage assessment company that uses computer vision to estimate repair costs from photos, selling directly to insurance carriers. It intersects with SSH's core Schadengutachten line by aiming to automate the parts of damage assessment that SSH's certified assessors currently perform manually.

Others

• CCC Intelligent Solutions: CCC Intelligent Solutions is a major provider of software, workflow and AI tools for the auto insurance claims ecosystem, including estimating platforms that interact with assessor-produced reports. It is an adjacent ecosystem enabler rather than a direct competitor, but it shapes the claims-handling environment in which SSH's reports are consumed.
• Solera Holdings (Audatex): Solera, through its Audatex brand, is a leading supplier of claims estimating, valuation and repair data platforms used by insurers and assessors across Europe. It is an adjacent ecosystem vendor to SSH rather than a direct competitor, providing parts of the digital workflow that SSH's Schadengutachten outputs feed into.

Broad incumbents

• DEKRA Automobil GmbH: DEKRA is one of Germany's largest vehicle inspection and testing organizations, offering periodic technical inspections, damage assessments, claims services and a wide range of broader industrial testing. It is a broad incumbent whose condition-reporting services overlap with SSH's, but it operates across many other verticals and is not specialized in the independent-freelance assessor model.
• TÜV Rheinland Kraftfahrt GmbH: TÜV Rheinland is another major German testing and inspection incumbent with an automotive division that performs vehicle inspections, appraisals and accident-related services. Like DEKRA and TÜV SÜD, it competes partly with SSH in vehicle condition reporting but is a broader, diversified certification group rather than a specialized independent assessor network.
• TÜV SÜD Auto Service GmbH: TÜV SÜD is a major German testing, inspection and certification group whose Auto Service business provides vehicle inspections, expert assessments and claims-related services. It is a broad incumbent with significant overlap on the assessment side but a much wider portfolio beyond Kfz-Sachverständige services.

Direct peers

• KÜS (Kraftfahrzeug-Überwachungsorganisation freiberuflicher Kfz-Sachverständiger): KÜS is another German umbrella organization of freelance motor vehicle experts, providing periodic technical inspections and damage assessments to vehicle owners, dealers and insurance companies. It competes with SSH for the same independent-assessor franchise-style business and is a natural direct peer in the same Kfz-Sachverständige category.
• BVSK (Bundesverband der freiberuflichen und unabhängigen Sachverständigen für das Kraftfahrzeugwesen): BVSK is the German federal association of independent freelance vehicle damage experts, effectively the professional body representing thousands of freelance assessors. It directly overlaps with SSH's partner network model and serves many of the same insurance and legal clients, making it a direct peer in the independent assessor market.
• GTÜ (Gesellschaft für Technische Überwachung): GTÜ is the second-largest German Dachorganisation of independent Kfz-Sachverständige and the most direct peer to SSH, serving the same insurance, dealer and workshop clients with very similar condition-reporting and appraisal services. In February 2024 GTÜ and SSH signed a cooperation agreement that explicitly bundles the two networks, and more than half of SSH partners are simultaneously GTÜ partners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat8 records

Key risks6 records

Key highlights8 records

Customer concentration

• Facebookfacebook.com/252326515173429
• LinkedInlinkedin.com/company/sshgmbh
• Instagraminstagram.com/ssh_sachverstaendige

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Damage Quick Help