Situation Management Systems

What Situation Management Systems does

Situation Management Systems, Inc., now operating as the Strategic Soft Skills Institute, is a privately held behavior-based training consultancy headquartered in Milford, New Hampshire. Founded around 1975, the firm has operated continuously for almost 50 years and is structured as a single-product training organization, with its flagship offering — the Positive Power and Influence Program — focused on developing influence and negotiation skills through behavior-based training methods.

The company's core deliverable is the Positive Power and Influence Program, a soft-skills curriculum that has been its primary product for the duration of its operating history. Under the recent rebrand to Strategic Soft Skills Institute, the firm continues to deliver the same program and service model rather than introducing new technical components; the rebrand is described by the company itself as a 'facelift.' There is no documented proprietary technology platform, software product, or AI/ML component — the offering is fundamentally human-delivered, instructor-led training. The firm's go-to-market runs primarily through direct outreach, a LinkedIn corporate page, and a Squarespace-hosted blog, with contact captured via phone, email, and a Microsoft Forms intake.

The business model is services-based training delivery to corporate and individual clients, though no customer logos, segment mix, pricing, or contract structures are disclosed in the source material. The firm reports 101–250 employees, suggesting a meaningful services workforce, but provides no revenue, ARR, or utilization figures. No funding rounds, M&A, leadership changes, partnerships, or geographic expansion have been disclosed, and the company appears to be founder/independently owned with no parent or subsidiary relationships identified.

Name

Situation Management Systems

Legal name

Situation Management Systems, Inc.

Website

https://situationmanagementsystems.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

101–250 employees

Short description

Situation Management Systems, now rebranded as Strategic Soft Skills Institute, is a New Hampshire-based behavior-based training consultancy founded around 1975 that delivers its flagship Positive Power and Influence Program focused on influence and negotiation skills to corporate and individual clients.

Ownership category

akta.pro rank

Product category

Professional Training Services

NAICS

Professional and Management Development Training (61143)

SIC

Services-Management Services (8741)

akta.pro primary industry

Sales, Customer Service & Soft Skills Training (BPACANAD)

Keywords

• Soft skills training
• Behavioral training
• Influence training
• Negotiation training
• Professional development

Headquarters

HQ city

Milford

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Marketing channels1 record

Core offering

Situation Management Systems, Inc. (now operating as Strategic Soft Skills Institute) is a consulting and training firm that delivers behavior-based soft skills training programs focused on influence and negotiation. The company's flagship offering, the Positive Power and Influence Program, has been delivered continuously for nearly 50 years to organizations seeking to build employee interpersonal and influence capabilities.

Product overview

Situation Management Systems, Inc. (now Strategic Soft Skills Institute) operates as a single-product training organization. The company offers one primary offering: the Positive Power and Influence Program, a soft skills training course that has been delivered for almost 50 years. The company rebranded to Strategic Soft Skills Institute but continues to deliver the same programs and services under the new brand identity.

Differentiator

Problem solved

Functional benefit

Products and services

• Positive Power and Influence Program

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves1 record

Expansion highlights1 record

Direct peers

• Dale Carnegie Training: Historic soft-skills training franchise offering courses in leadership, communications, sales, and interpersonal effectiveness. Comparable to Situation Management Systems as a long-tenured, single-category soft-skills training provider serving corporate buyers.
• The Richardson Group: Specialist in sales training and sales performance solutions, including negotiation and influencing-skills content. Comparable to Situation Management Systems as a focused corporate training provider in the influence/negotiation sales-effectiveness niche.
• VitalSmarts / Crucial Learning: Direct competitor in the influence, negotiation, and behavioral-skills training category. Crucial Learning (formed from the merger of VitalSmarts and The Other 80) sells the 'Crucial Conversations' and 'Getting Things Done' curricula — overlapping directly with Situation Management Systems' influence and negotiation positioning.
• The Ken Blanchard Companies: Leadership and management training company built around the 'Situational Leadership' model. Comparable as a long-established, single-anchored soft-skills/leadership training brand selling through corporate licensing and certifications.
• Wilson Learning: Global provider of sales, negotiation, and leadership training programs to enterprises. Directly comparable to Situation Management Systems in subject matter (influence and sales effectiveness) and in selling corporate training solutions through customized programs.
• AchieveGlobal (now GPMI / Elevate Learning Group): Provider of sales performance, customer service, and leadership training with deep corporate client penetration. Directly comparable to Situation Management Systems in subject matter and delivery model (corporate soft-skills training).

Broad incumbents

• FranklinCovey: Large, publicly-adjacent provider of leadership, productivity, and behavioral-change training with established content like 'The 7 Habits.' Comparable as an incumbent in soft-skills and influence training but with a much broader portfolio than the single-program SMS franchise.
• DDI (Development Dimensions International): Global leadership development and talent management firm with assessment-driven training programs. Comparable in the leadership and behavioral training category, though broader in scope than SMS and typically serving larger enterprise engagements.
• Korn Ferry: Global organizational consulting firm with a sizable leadership and professional development practice. Comparable as a scaled provider of soft-skills and executive training content, though substantially broader and deeper-pocketed than SMS.
• BTS: Strategy execution and leadership development consultancy that designs custom learning programs for Fortune 500 clients. Comparable as a corporate training and behavioral-change provider, though structured more as a consulting firm than a single-product training franchise.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat1 record

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/strategicsoftskills
• Xx.com/SitMgmtSys

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Situation Management Systems