Intratel

What Intratel does

Intratel is a privately held Polish IT solutions provider founded in 1995, headquartered in Poland, operating for 29 years under the leadership of CEO Dariusz Daniluk, Vice-CEO Mariusz Prószyński, and CTO Krzysztof Bielawski. The firm delivers cybersecurity, IT outsourcing, digital transformation, and AI services to enterprise, mid-market, and government clients primarily within the Polish market.

Its core product is the proprietary ONESTEP AI Platform, a computer-vision system originally built for maritime surveillance and deployed under the SIPAM program for the Polish Ministry of Maritime Economy and Inland Navigation, with an extension into an AI in Medicine module. Underlying the platform is a multi-vendor technology stack spanning Dell Technologies (Platinum Partner), Microsoft, NVIDIA (AI Champion 2020), Fortinet, Cisco, Nutanix, Veeam, and Fanuc, with more than 80% of staff reported as certified engineers across these ecosystems.

Intratel's revenue model combines recurring managed services (cybersecurity subscriptions, firewall administration, dark-web monitoring, disaster recovery, NIS2 compliance), professional services (IT outsourcing and consulting), subscription and licensing tied to its ONESTEP AI deployments, and hardware/software resale through its vendor partnerships. Go-to-market is direct enterprise and public-sector sales augmented by co-sell referrals from its multi-vendor partner ecosystem.

Name

Intratel

Legal name

Intratel Sp. z o.o.

Website

https://intratel.com.pl

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Intratel is a Polish IT solutions provider, founded in 1995, delivering cybersecurity, IT outsourcing, digital transformation, and AI services — including its proprietary ONESTEP AI computer-vision platform — to enterprise, mid-market, and government clients in Poland.

Ownership category

akta.pro rank

Product category

IT Services and Cybersecurity

NAICS

Security Systems Services (except Locksmiths) (561621), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Other Computer Related Services (541519), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDAEANAI

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

SECONDARYBPAKAGAK

Video Analytics & AI Security Solutions Integration (LPR, Facial, Behavior)

Business & Public Services/Security & Investigations Services/Electronic Security Systems Integration (CCTV, Access Control)

Keywords

• Cybersecurity services
• IT outsourcing
• Digital transformation
• Managed IT services
• AI solutions

Headquarters

HQ city

Bialystok

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Cybersecurity Services: Comprehensive IT security services including Data Center, Disaster Recovery, Backup, Security Audits, Firewall management, Digital Bunker solutions, and Dark Web Monitoring
2. IT Outsourcing: Professional IT support including Software Development, IT Managed Services, and IT Support for businesses
3. Digital Transformation: NIS2 directive compliance solutions, cloud solutions, and system virtualization services
4. Artificial Intelligence Solutions: AI-powered solutions including Computer Vision, AI in medicine, and the ONESTEP AI platform
5. IT Hardware and Software Sales: Sale of computers, servers, networking equipment, Office 365, and business software solutions

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Intratel is an IT solutions provider delivering cybersecurity services (data center, disaster recovery, backup, security audits, firewall, Digital Bunker, dark web monitoring), IT outsourcing (software development, managed services, IT support), digital transformation (NIS2 compliance, cloud solutions, system virtualization), and AI solutions (the proprietary ONESTEP AI Platform with computer vision and AI in medicine), alongside business IT hardware and software resale. Its flagship proprietary product is the ONESTEP AI Platform, which makes AI-based computer vision capabilities accessible to business customers.

Product overview

Intratel is an IT services company offering a comprehensive portfolio of cybersecurity, IT outsourcing, digital transformation, and AI solutions. The core AI product is the ONESTEP AI Platform, which serves as the primary AI offering with computer vision and AI in medicine as specialized modules. The company provides managed IT services, cloud solutions, virtualization, data center infrastructure, disaster recovery, backup, security audits, firewall services, digital bunker cybersecurity solutions, and IT training. Business IT products include computers, Office 365, business software, server systems, and network equipment. The company operates as a solutions integrator rather than a single-product software vendor, combining technology partnerships with professional services to deliver comprehensive IT services.

Differentiator

Problem solved

Functional benefit

Brands

• ONESTEP AI: AI platform developed by Intratel for computer vision applications, enabling image analysis capabilities for businesses.

Products and services

• ONESTEP AI Platform Proprietary AI platform that integrates the latest scientific discoveries with practical business applications, providing accessible and efficient AI capabilities with a focus on computer vision and image analysis. It is offered to businesses seeking to leverage AI for visual data processing and automation.
• Cybersecurity Services Comprehensive IT security services including Data Center, Disaster Recovery, Data Backup (Backup danych), Security Audits (Audyt Bezpieczeństwa), Firewall management, Cyfrowy bunkier (Digital Bunker) advanced protection, Cybersecurity Training (Szkolenie z Cyberbezpieczeństwa), and Dark Web Monitoring (Monitoring Dark Web), offered to businesses and government institutions seeking end-to-end threat protection and data security.
• IT Outsourcing Services IT outsourcing services comprising Software Development, IT Managed Services, and IT Support, providing professional IT support, cost reduction, operational efficiency, data security, and access to the latest technologies for businesses lacking sufficient in-house IT expertise.
• Digital Transformation Services Digital transformation services including NIS2 Directive compliance (Dyrektywa NIS2), Cloud Solutions (Rozwiązania Chmurowe), and System Virtualization (Wirtualizacja Systemów), enabling organizations to modernize infrastructure and meet cybersecurity regulatory requirements.
• AI Solutions (Computer Vision and AI in Medicine) AI-powered business solutions including Computer Vision for visual data processing and AI in Medicine for healthcare workflows, integrated into the ONESTEP AI platform and offered to organizations seeking AI-driven process optimization.
• IT Hardware and Business Software Sales Sale of business IT products including Computers (Komputery), Office 365, business software (Oprogramowanie dla Firm), Server Systems (Systemy Serwerowe), and Network Equipment (Sprzęt Sieciowy), supplied to enterprise environments as part of integrated IT solutions.

Quantifiable outcome

• Response time reduction from 72 hours to 4 hours
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• Dell TechnologiescoreTechnology or IntegrationDell Technologies Platinum Partner - highest level partnership providing access to enterprise hardware, storage, and infrastructure solutions
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing cloud solutions, Office 365, and Microsoft enterprise software implementations
• NVIDIAcoreTechnology or IntegrationNVIDIA partner with AI Champion recognition - enables AI and computer vision solutions development
• VeeamcoreTechnology or IntegrationVeeam partner for backup and disaster recovery solutions
• FortinetcoreTechnology or IntegrationFortinet partner providing firewall and network security solutions
• NutanixcoreTechnology or IntegrationNutanix partner for hyper-converged infrastructure and virtualization solutions
• CiscocoreTechnology or IntegrationCisco partner for networking equipment and solutions

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Comarch: Large Polish IT services and software vendor with broad portfolio including cybersecurity, cloud, and managed services. Comparable to Intratel as a domestic IT integrator with enterprise/government exposure, though substantially larger.
• Netia: Major Polish telecommunications and IT services provider offering cloud, cybersecurity, and managed services to enterprise. Comparable to Intratel in enterprise IT services, though with a telecom-carrier base.
• Asseco Poland: Largest Polish IT company offering IT services, software, and integration across multiple verticals including public sector. Comparable to Intratel in enterprise/government IT delivery, but operates at much larger scale.

Regional players

• GPD (Grupa Polityka Danych): Polish IT services group offering software development, IT outsourcing, and digital transformation — comparable to Intratel's IT outsourcing and custom software delivery line.

Direct peers

• Sygnity: Polish IT services and software group serving enterprise and government with custom development, cloud, and IT outsourcing — a direct services-delivery comparable to Intratel in the same Polish market.
• Beyond.pl: Polish data center and managed services provider offering data center, cloud, cybersecurity, and connectivity. Comparable to Intratel in cybersecurity/data center pillars but with a more infrastructure-heavy model.
• Atende: Polish IT systems integrator and managed services provider offering cloud, cybersecurity, and digital transformation to enterprise and government — directly comparable to Intratel in geography, customer base, and service portfolio.
• COIG: Polish IT systems integrator serving enterprise and public sector with IT outsourcing, cloud, and security services — directly comparable to Intratel in customer type and service mix.
• BIT4NET: Polish IT integrator offering IT outsourcing, infrastructure, and cloud services to mid-market and enterprise — comparable to Intratel in services orientation and domestic market focus.

Emerging players

• Secfense: Polish cybersecurity vendor focused on identity and access management. Comparable to Intratel as a Polish cyber specialist but operating a more productized SaaS model versus Intratel's services-led approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intratel