Atende
Atende S.A. is a publicly traded Polish IT integrator serving 1,800+ enterprise and government clients with IT integration, cloud, cybersecurity, managed services, and proprietary software (SMaCS telecom platform, Phoenix-RTOS, ChainDoc blockchain, AI energy and cobot platforms) across telecom, energy, finance, defense, and public sector verticals.
- Company typePublic
- Founded1990
- HeadquartersWarszawa, Poland
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Atende does
Atende S.A. is a publicly traded Polish IT integrator (WSE: ATD) founded in 1990 and headquartered in Warsaw, serving enterprise and government clients across telecommunications, energy, finance, defense, Industry 4.0, and the public sector. The company delivers a multi-layer portfolio spanning IT integration services (network, data center, cloud, cybersecurity, managed services) alongside proprietary software products including SMaCS — a carrier-grade PCRF and charging platform managing 6 million sessions across all Polish mobile operators — ChainDoc blockchain-based document management used by over 20 Polish financial institutions, Phoenix-RTOS for IoT/smart metering, besmart.energy for AI-driven energy cluster management, besmart.vision for cobot control, and eCars for EV charging settlement integrated with SAP.
The business model combines project-based professional services, recurring managed services, subscription-based cybersecurity (Atende Security Suite), and proprietary software licensing, distributed exclusively through a direct enterprise sales force organized by vertical. Revenue is supported by deep ecosystem partnerships (Cisco Gold for 12+ years, Microsoft, VMware, Dell, Fortinet, Infoblox, AWS, Google Cloud, SAP) and a subsidiary structure that combines acquired IP (Phoenix Systems, OmniChip) with internal build-outs (Atende Industries, A2 Customer Care, Codeshine). Customer scale exceeds 1,800 enterprise accounts, anchored by reference deployments at Energa-Operator, Maspex, UNIQA, municipalities, and Poland's nationwide telecom and financial sectors.
Atende firmographics
Firmographics- Name
- Atende
- Legal name
- Atende S.A.
- Website
- https://atende.pl
- Company type
- Public
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Atende S.A. is a publicly traded Polish IT integrator serving 1,800+ enterprise and government clients with IT integration, cloud, cybersecurity, managed services, and proprietary software (SMaCS telecom platform, Phoenix-RTOS, ChainDoc blockchain, AI energy and cobot platforms) across telecom, energy, finance, defense, and public sector verticals.
- Ownership category
- akta.pro rank
Atende industry classification
Industry- Product category
- IT Integration Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Performance Management & Observability Services (BPAEAEAH)
- akta.pro secondary industry
- IT Risk Management (ITRM) (HDADAIAD)
Keywords
Where Atende is headquartered
LocationHeadquarters
- HQ city
- Warszawa
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Atende business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- IT Integration Services: Professional services for IT infrastructure integration including network integration, system integration, data center infrastructure, and digital workplace solutions. Revenue generated through project-based engagements and long-term service contracts with enterprise clients.
- Managed IT Services: Ongoing managed services including network management (Atende Managed Network Services), helpdesk support (Trust IT), and Smart Monitoring. Delivered 24/7/365 through dedicated technical teams.
- Cybersecurity Services: Security-as-a-service offerings including Atende Security Suite, SIEM/SOAR solutions, endpoint security (EDR), network security, and email protection. Revenue from subscription and per-incident service models.
- Proprietary Software Licensing: Commercialization of own software solutions including SMaCS for telecom operators, besmart.energy for smart metering, besmart.vision for cobots, eCars for electromobility, and ChainDoc blockchain platform. Revenue from licensing agreements and SaaS subscriptions.
- Cloud Services and Migration: Cloud strategy, migration, and management services for Microsoft Azure, Google Cloud, and AWS. Includes DevOps implementation and CI/CD process services.
- Data Center Infrastructure: Design, construction, equipment, and maintenance of professional data centers including guaranteed power systems and low-voltage installations. Revenue from project implementation and service contracts.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Atende product offering
Product offeringCore offering
Atende is a Polish IT integrator that delivers enterprise IT infrastructure integration, managed IT and cybersecurity services, cloud migration, and proprietary software platforms (including SMaCS for telecom operators, Phoenix-RTOS for IoT, ChainDoc for blockchain-based document digitization, and besmart.energy/besmart.vision for energy and industrial automation). It serves telecommunications, energy, finance, Industry 4.0, defense, and public sector clients, leveraging partnerships with Cisco, Microsoft, VMware, Fortinet, AWS, Azure, and Google Cloud.
Product overview
Atende S.A. is a leading Polish IT integrator with 35+ years of experience offering a comprehensive portfolio of IT infrastructure services and proprietary software solutions. The portfolio consists of core service offerings (IT Integration, Cybersecurity, Cloud Services, Managed IT Services, Data Center Infrastructure) combined with proprietary software products including SMaCS (carrier-grade service management and charging platform serving Poland's mobile operators), the Phoenix-RTOS real-time operating system ecosystem for IoT, ChainDoc blockchain-based document digitization, and besmart.vision/besmart.energy AI-powered energy management and cobot automation platforms. The company serves telecommunications, energy, finance, Industry 4.0, defense, and public sector markets with over 1,800 enterprise customers, leveraging partnerships with Cisco, Microsoft, VMware, Fortinet, and cloud providers Azure, GCP, and AWS.
Differentiator
Problem solved
Functional benefit
Brands
- SMaCS: Service Management and Charging System for mobile operators - manages subscriber profiles and network services including 5G
- ChainDoc
- ChainRepo
- besmart.energy
- besmart.vision
- eCars
- Phoenix-RTOS
- Atende Security Suite
- Trust IT
Products and services
- SMaCS (Service Management and Charging System)
Companies that use Atende
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles5 records
Atende technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability9 records
Feature8 records
Atende partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, strategic and minor.
- CiscocoreGold partner status held for over a dozen years. Implements Cisco solutions including 5G NSA and 5G SA, CVIM (Cisco Virtualized Infrastructure Manager), SD-WAN, data center networking, and Cisco security solutions. Atende is recognized as having unique integrator competencies with Cisco devices and networks in Poland.
- MicrosoftcoreTechnology partner for Microsoft Azure cloud implementations, Microsoft 365 integrations, and Azure-based solutions. Supports digital transformation initiatives for enterprise clients.
- VMwarecoreProvides virtualization and data center solutions through VMware technology partnership for enterprise infrastructure deployments.
- Dell TechnologiescoreHardware infrastructure partner for enterprise server, storage, and data center solutions deployments.
- FortinetcoreNetwork security partner providing firewall, IPS, IDS, and anti-DDoS solutions integrated into Atende's cybersecurity offerings.
- InfobloxcoreDNS and network security solutions partner for enterprise network management and security deployments.
- Amazon Web Services (AWS)strategicCloud infrastructure partner for AWS implementations. Atende has built cloud infrastructure for major clients including Maspex on AWS.
- Google CloudstrategicCloud platform partner offering Google Cloud Platform services including AI, machine learning, and data analytics capabilities.
- NASK SAstrategicStrategic partnership for blockchain technology development. Together with NASK SA, Atende creates private blockchain networks for enterprises with guaranteed non-repudiation of digitally recorded events. NASK involvement ensures legal validity of blockchain-based transactions.
- Phoenix SystemscoreSubsidiary within Atende Group developing Phoenix-RTOS real-time operating system for IoT devices. One of first devices using Phoenix-RTOS was data concentrator deployed in Energa-Operator smart grid network. Operating system now used in smart grid devices across Europe and Asia.
- Apator GroupstrategicPartnership for developing innovative smart electricity and gas meters based on Phoenix-RTOS for IoT applications in the energy sector.
- Atende IndustriescoreSubsidiary developing besmart.energy platform for energy clusters and besmart.vision for cobot control systems with integrated vision capabilities.
- OmniChipstrategicSubsidiary within Atende Group designing semiconductor IPs and integrated circuits for various applications including Akadi smog sensor, payment card protection chips, and automotive navigation systems.
- A2 Customer CarestrategicSAP implementation and consulting partner specializing in SAP for Utilities, Hybris Billing, SAP CRM, and Ariba. Also provides eCars electromobility solution integrated with SAP.
- CodeshineminorSoftware house within Atende Group providing custom web application development and interactive data analysis and visualization tools.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Atende competitors and assessment
Company assessmentBroad incumbents
- Capgemini: Global systems integrator and IT services incumbent that competes for the same enterprise and public-sector transformation contracts that Atende wins, especially on cloud migration and managed services.
- Accenture: Global SI with large CEE presence competing for enterprise cloud, security, and integration work. Comparable in delivery for Microsoft, Cisco, and SAP programs Atende also implements.
- Atos: European-headquartered IT services incumbent with strong telecom BSS and cybersecurity credentials — directly comparable to Atende's telecom carrier and Security Suite offerings at the broader-portfolio level.
Direct peers
- Exatel S.A. Polish telecom operator and IT integrator serving defense, public sector, and enterprises with cybersecurity and data center services — directly competing for the same regulated Polish contracts.
- Comarch S.A. Polish IT integrator and software vendor (WSE-listed) with deep telecom BSS/OSS, finance, and Industry 4.0 offerings. Closest direct competitor given overlapping telecom carrier software, energy billing, and proprietary ERP footprints.
- Asseco Poland S.A. Largest Polish IT group with system integration plus proprietary banking, payments, and ERP software. Comparable as a domestic IT integrator with strong banking vertical overlap on ChainDoc.
- Comtegra S.A. Polish IT integrator specializing in cybersecurity, cloud (AWS/Azure/GCP), and Cisco networking — overlaps Atende's Security Suite and network integration practice for enterprise and public sector clients.
- Sygnity S.A. Polish IT integrator focused on banking, public sector, and utilities with proprietary software products. Comparable in scale, vertical mix, and Warsaw Stock Exchange listing.
Regional players
- Beyond.pl: Polish data center and cloud services provider with colocation and managed services — overlaps Atende's Data Center Infrastructure and Cloud Services revenue streams within the same geography.
- TietoEVRY: Nordic-headquartered IT services and software company serving telecom, energy, and finance across Northern Europe. Comparable as a regional IT integrator with proprietary telecom BSS and energy software assets.
Market position
Strengths4 records
Weaknesses3 records
Competitive moat5 records
Key risks4 records
Key highlights5 records
Customer concentration
Atende social profiles
Digital presenceAtende compliance and trust
Trust signalCompliance3 records
Atende financial estimates
Financial estimateRevenue estimate
Valuation estimate
Atende leadership team
Management profileNumber of profiles
Profiles6 records
Atende subsidiaries and ownership
Company hierarchySubsidiaries5 records
Atende funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Atende M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Atende
What does Atende do?
Atende is a Polish IT integrator that delivers enterprise IT infrastructure integration, managed IT and cybersecurity services, cloud migration, and proprietary software platforms (including SMaCS for telecom operators, Phoenix-RTOS for IoT, ChainDoc for blockchain-based document digitization, and besmart.energy/besmart.vision for energy and industrial automation). It serves telecommunications, energy, finance, Industry 4.0, defense, and public sector clients, leveraging partnerships with Cisco, Microsoft, VMware, Fortinet, AWS, Azure, and Google Cloud.
Is Atende a public or private company?
Atende is a public company. It is classified as public and is currently operating.
When was Atende founded?
Atende was founded in 1990. It employs 51 to 100 people.
Where is Atende based?
Atende is headquartered in Warszawa, Poland, in the Europe region.
How does Atende make money?
Six revenue lines are on record. IT Integration Services are the primary driver. The others are managed IT Services, cybersecurity Services, proprietary Software Licensing, cloud Services and Migration and data Center Infrastructure.
Who are Atende's main competitors?
Broad incumbents on record are Capgemini, Accenture and Atos. Direct peers are Exatel S.A., Comarch S.A., Asseco Poland S.A., Comtegra S.A. and Sygnity S.A.. Regional players are Beyond.pl and TietoEVRY.
Does Atende have an API?
No public API is recorded for Atende.
What industry is Atende in?
Atende's product category is IT Integration Services. Its primary akta.pro industry code is BPAEAEAH, Network Performance Management & Observability Services, with a secondary code of HDADAIAD, IT Risk Management (ITRM). Its NAICS code is 54151 and its SIC code is 7373.