TITAN PMR

What TITAN PMR does

TITAN PMR is the UK's first new NHS-accredited Patient Medication Record (PMR) system in over a decade, operated by Bristol-based Invatech Health Ltd (founded 2014 by pharmacist Tariq Muhammad). The platform serves community pharmacies, pharmacy groups, dispensing doctors, online pharmacies, and care homes across the UK, with 1,000+ pharmacies live and approximately 5% UK prescription market share (~4 million prescriptions processed per month, 10 million items dispensed cumulatively). Core technology is a cloud-based pharmacy operating system built on AWS with an API-first architecture, NHS EPS accreditation for England and Wales, and a Titan Marketplace hosting 20+ third-party integrations across stock ordering, delivery, eMAR, robotics, and analytics.

The product is structured as a platform-plus-modules architecture: the core TITAN PMR handles end-to-end dispensing and clinical checking, augmented by TITAN AI (40-point automated clinical validation with stated 80% pharmacist workload reduction), TITAN Batch (bulk dispensing for up to 50 patients), TITAN Mail (paperless document management), TITAN Mobile (handheld PMR), and TITAN Repeat (automated repeat prescription reconciliation). Titanverse extends the platform into services management with ambient voice transcription, AI agents, DemDX-powered clinical pathways, CRM, smart booking, telehealth, and NHS/private service delivery. Revenue is generated primarily through tiered SaaS subscriptions (Professional from £300/month, Premium and Enterprise on application), supplemented by marketplace app commissions. Distribution combines direct/field sales for enterprise customers, inside sales and self-serve registration for independents, and a marketplace model for third-party app distribution. The company holds ISO 27001:2022 and Cyber Essentials certifications, is GDPR-compliant, and was selected for the UK AI Health Safety Sandbox in 2025.

Recent strategic milestones include first EPS deployment in Wales (November 2023), first PMR approval for dispensing doctors (March 2023), the 1,000-pharmacy milestone and Titanverse launch (July 2025), and ongoing expansion of the Marketplace ecosystem. Leadership comprises founder-CEO Tariq Muhammad alongside CTO Wahid Muhammad, CIO Jeff Shelley, COO Hooman Ghalamkari, CSO Sajid Ramzan, and CFO Martin Vincent, with deep pharmacy and healthcare technology backgrounds.

Name

TITAN PMR

Legal name

Invatech Health Ltd

Website

https://titanpmr.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

TITAN PMR is a Bristol-based cloud pharmacy management system operated by Invatech Health Ltd, serving 1,000+ UK community pharmacies, groups, dispensing doctors, and online pharmacies with NHS-accredited dispensing, AI-driven clinical checks, and a 20+ app Marketplace ecosystem.

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

SIC

Special Industry Machinery, Nec (3559)

akta.pro primary industry

Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

Keywords

• Pharmacy management software
• Electronic prescription service
• Clinical decision support
• Pharmacy workflow automation
• Medicines management system

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (Professional): Monthly SaaS subscription model providing the core PMR system with essential features including full EPS (England & Wales), barcode dispensing, real-time exemption checking, nomination management, private prescription management, streamlined workflow, MDS dispensing, Summary Care Record, inbuilt CD Register, and Marketplace apps access. Priced from £300/month for independent pharmacies.
2. Premium Support Subscriptions: Premium support tier for medium and large businesses with specialist team support for implementation and onboarding. Price on application.
3. Enterprise Subscriptions: Enterprise tier for pharmacy groups, corporates, and online businesses with open APIs, significant capability, super flexibility, and enhanced support. Price on application.
4. Marketplace App Commissions: Third-party apps are distributed through the Titan Marketplace. The integration programme establishes commercial arrangements with system suppliers deploying on the marketplace.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

TITAN PMR is a cloud-based Patient Medication Record (PMR) operating system for UK pharmacies, accredited by NHS Digital for Electronic Prescription Service (EPS) processing in England and Wales. It manages end-to-end pharmacy dispensing workflows including clinical checking, barcode validation, labelling, packaging, controlled drug registers, exemption checking, and NHS service integration. The platform is augmented by add-on modules (TITAN AI, Batch, Mail, Mobile, Repeat) and the Titanverse web-based services platform, with a marketplace of 20+ third-party integrations.

Product overview

TITAN PMR is a platform-plus-modules architecture built around a core cloud-based PMR (Patient Medication Record) system. The core platform, TITAN PMR, handles end-to-end pharmacy dispensing with NHS EPS accreditation. This is augmented by specialized workflow apps including TITAN AI (clinical checking automation), TITAN Batch (bulk dispensing), TITAN Mail (document management), TITAN Mobile (handheld operations), and TITAN Repeat (repeat prescription management). Titanverse extends the platform into services management with AI consultation tools, clinical pathways, CRM, and booking capabilities. The Titan Marketplace provides a curated ecosystem of third-party integrations spanning stock ordering (Phoenix, PharmAssist, Alliance), delivery management, collection kiosks, CD registers, eMAR systems, and robotics. Enterprise tier offers open APIs and full API access for custom integrations.

Differentiator

Problem solved

Functional benefit

Brands

• Titanverse: A web-based platform for remote consultations, pharmacy management, and collaboration, integrating NHS services and private offerings.
• TITAN AI
• TITAN Batch
• TITAN Repeat
• TITAN Mail
• TITAN Mobile

Quantifiable outcome

• Reduces dispensing errors by up to 95%
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability9 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• Avonnex (SINTESI)coreTechnology or IntegrationAvonnex's SINTESI dispensing robot (the most advanced original pack dispensing robot) is integrated with Titan PMR. Uses patented Euclid3D gripper, Smart Exits, and advanced automatic loader features for faster, easier, and more accurate stock handling and dispensing.
• ATLAS eMARcoreTechnology or IntegrationATLAS eMAR integration allows Titan to connect directly with Atlas Care Homes, streamlining dispensing for care home residents. ATLAS eMAR is the largest eMAR provider in the UK.
• BD RowacoreTechnology or IntegrationFull integration with BD Rowa (pharmacy automation solutions) enabling seamless connectivity between Titan and Rowa dispensing automation systems.
• DemDXcoreTechnology or IntegrationDemDX powers the clinical pathways feature within Titanverse, providing structured clinical decision support integrated into the pharmacy management platform.

Scale indicators6 records

Recent moves10 records

Expansion highlights7 records

Emerging players

• PharmOutcomes: UK platform for community pharmacy service recording and outcomes management. Overlaps with Titan's growing services-management (Titanverse) functionality around private services and Pharmacy First.

Broad incumbents

• EMIS Health: Major UK healthcare IT vendor providing clinical systems across primary care and pharmacy. Offers broader portfolio solutions and competes for enterprise pharmacy group contracts as a well-capitalised incumbent.
• McKesson UK (LloydsPharmacy): Vertically integrated pharmacy and wholesale group in the UK. Historically operated proprietary PMR systems for its chain and is a potential enterprise customer or competitor depending on segment.

Regional players

• Pharmacy2U: Largest UK online pharmacy, operating NHS EPS dispensing at scale. Functions as a Titan customer in the online pharmacy segment and represents a comparable UK-focused digital pharmacy operator.

Others

• BD Rowa: Pharmacy automation and dispensing-robotics vendor integrated with Titan. Functions as a partner via the Titan Marketplace but is also a potential competitor in adjacent pharmacy workflow technology.

Direct peers

• Sonar Informatics: UK pharmacy PMR and services platform serving community pharmacies. Comparable in scale and target market to Titan, focusing on NHS-accredited dispensing workflows.
• Clanwilliam Health: Ireland/UK healthcare IT group providing pharmacy, GP, and clinical software. Operates PMR-adjacent products in the UK/Ireland market and is a comparable regional player in pharmacy technology.
• Cegedem Rx Services: One of the incumbent UK PMR vendors that previously held an effective monopoly on NHS EPS accreditation. Directly competes with Titan for community pharmacy contracts across the UK with comparable dispensing workflow functionality.
• Rx Systems: UK pharmacy PMR vendor competing for community pharmacy contracts. Provides comparable dispensing and clinical-check functionality to Titan's Professional tier.
• Positive Solutions (Invicta): Established UK PMR system provider serving independent and group pharmacies. A direct competitor in the same NHS-accredited PMR market that Titan disrupted in 2019.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/titan_pmr

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TITAN PMR