Name

Neater Solutions

Legal name

Neater Solutions Ltd

Website

https://neater.co.uk

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Assistive Technology / Medical Devices

NAICS

Small Electrical Appliance Manufacturing (335210), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Assistive & Accessibility Input Devices (Switches, Adaptive Controllers, Braille Keyboards) (HDACAFAL)

Keywords

• Assistive eating technology
• Powered arm supports
• Adaptive drinking aids
• Mobility assistance devices
• Independent feeding equipment

Headquarters

HQ city

Burton Upon Trent

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Main Assistive Equipment Sales: Primary revenue from selling major products including Neater Eater Robotic, Neater Eater Manual, Neater Arm Support, and Neater Powered Drinker. These are contact-based sales with pricing provided upon inquiry or assessment. Products include 3-year standard warranty.
2. Accessories and Consumables: E-commerce sales of accessories including cutlery (£22-£30), plates (£8-£109), drinking aids, straws, switches, and replacement parts. Sold directly through the company webshop with standard pricing.
3. Professional Services: Revenue from chargeable services including follow-up assessment visits, setup visits for equipment configuration, repairs beyond warranty period, and refurbishment programmes. Pricing varies based on service type and equipment age.
4. Extended Warranties: Additional extended warranty packages available for purchase beyond the standard 3-year warranty, providing ongoing coverage for main mechanical and electrical components.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Neater Solutions designs, manufactures, and supplies assistive eating, drinking, and arm support equipment for individuals with physical limitations including MND, ALS, ataxia, muscular dystrophy, cerebral palsy, stroke, and arthritis. The product line spans the Neater Eater (Robotic with voice control and Manual variants), powered and mobile Neater Arm Supports, the Neater Powered Drinker, and complementary accessories including straws, switches, crockery, and an adjustable wheelchair-accessible table. Equipment is sold directly in the UK with free home assessments and postal trials, and through distributor partners internationally.

Product overview

Neater Solutions is a UK-based assistive technology company providing a comprehensive portfolio of eating aids, drinking aids, and arm supports designed for individuals with physical limitations affecting self-feeding. The core product line consists of the Neater Eater Robotic (automated eating aid with voice control) and Neater Eater Manual (user-controlled eating arm), complemented by Neater Arm Support products (powered, kinetic, and mobile/zero-gravity models) for upper limb support. The drinking solutions include the Neater Powered Drinker for automated delivery and various Neater Drinkers (ceramic, metallic, thermo) with straw-based designs. Supporting accessories include the Neater Table (adjustable wheelchair-accessible table), Neater Holder (modular item holder), Neater Straw Mover, and a full range of compatible cutlery, crockery, switches, and consumables. The company offers over 25 years of experience serving conditions including ataxia, muscular dystrophy, intention tremors, MND, and cerebral palsy.

Differentiator

Problem solved

Functional benefit

Products and services

• Neater Eater Robotic (NER) Robotic eating aid that automates scooping food from a plate and delivering it to the user's mouth. Includes voice control, Bluetooth switch pairing, and app-based tablet control for hands-free operation. Designed for individuals with conditions such as MND, ALS, ataxia, DMD, and SMA.
• Neater Eater Manual (NEM) User-controlled eating aid with adjustable arm and spoon, featuring adjustable height, damping, and spring settings. Modular design with configurable components to accommodate various physical limitations.
• Neater Arm Support (K) Kinetic Powered wheelchair-mounted arm support providing upper limb assistance for individuals with shoulder girdle muscle weakness. Includes kinetic features such as range setting mode and programmable travel limits.
• Neater Arm Support 0G (Zero Gravity) Mobile table-top arm support (zero-gravity model) providing arm weight compensation for users with muscle weakness, enabling feeding and other daily activities such as using a mobile phone or adjusting glasses.
• Neater Powered Drinker (NPD) Powered drinking device for individuals who can swallow but have difficulty generating the suction required for drinking, delivering liquid through an automated straw mechanism.
• Neater Drinkers (Ceramic, Metallic, Thermo) Drinking aids with long bendy straws that provide stable, adjustable straw positioning for individuals with limited head movement or swallowing difficulties. Available in ceramic, metallic, and thermo variants.
• Neater Straw Mover (NSM) Device that moves a drinking straw into position for users who cannot move their head to reach a stationary straw.
• Neater Holder Universal modular holder system designed to hold various items such as sandwiches, phones, or other objects for users with limited grip or arm control.
• Neater Table (NT) Height-adjustable wheelchair-accessible table with dual locking castors, cut-away top, and angle-adjustable surface designed for use with Neater Eaters and other daily activities.

Quantifiable outcome

• Clinical evidence shows the assistive technology saves money when used, providing benefits to independence, health, and well-being, along with reliability.

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Pisces HealthprimaryChannel Partner/ Reseller/ DistributorUS distributor for Neater products. Handles sales and support for US customers. Products may be reimbursable through insurance using miscellaneous codes. Contact available through pisceshealth.com.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Performance Health: US-based distributor and manufacturer of rehabilitation and assistive daily-living products, including arm supports and eating aids. Overlaps with Neater's product categories as part of a much broader portfolio serving therapists and consumers.
• Etac: Swedish-based provider of mobility, transfer, and daily-living assistive products including eating aids. Overlaps with Neater's manual eating and drinking aid categories across Europe.
• Drive DeVilbiss Healthcare: Large US durable medical equipment manufacturer and distributor with broad daily-living aid and mobility portfolios, including adaptive eating utensils and arm support accessories that compete in adjacent retail channels.
• Permobil: Global manufacturer of power wheelchairs and seating solutions, including arm/upper-limb support accessories. Comparable to Neater Arm Support products, which are commonly mounted to powered wheelchairs used by the same customer population.
• Pride Mobility Products: US-based manufacturer of mobility products including power wheelchairs, which integrate with upper-limb assistive supports like those from Neater. Comparable end-user population and overlapping distribution channels.
• Sunrise Medical: Major global wheelchair and mobility manufacturer whose powered wheelchair platforms are often paired with assistive upper-limb supports. Comparable customer base and complementary product ecosystem to Neater.

Direct peers

• Armon Products: Dutch manufacturer of the Armon Edero, a mobile powered arm support used for eating and daily activities. Directly comparable to Neater Arm Support offerings and actually distributed through Neater Solutions' website.
• Bestic: Swedish company that designs and manufactures a robotic assistive eating device for people with limited arm/hand function. Direct competitor to Neater Eater Robotic in the same niche of automated feeding aids.

Regional players

• Pisces Health: US distributor specializing in assistive devices for the US market, including Neater products. Functions as the company's primary US channel partner and operates in a comparable specialty medical-equipment category.

Emerging players

• Liftware (Verily): Originally a Lift Labs / Google X project commercializing stabilizing and adaptive utensils for users with hand tremor or limited mobility. Comparable target user (tremor/ataxia patients) and complementary assistive eating category.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCcK8qcbXxy3IfirBCXl6n9g
• Facebookfacebook.com/neatersolutions
• LinkedInlinkedin.com/company/neater-solutions-limited
• Instagraminstagram.com/neatersolutions
• Xx.com/neatersolutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neater Solutions