What Trusted Mail does

Trusted Mail (branded as "Trusted Message") is a biometric-secured messaging service that operates as a product of Trust Stamp, a privacy-first identity technology company headquartered in Atlanta. The service addresses Business Email Compromise (BEC) attacks — which the FBI's 2021 Internet Crime Report attributes to 35% of all cybercrime losses — by requiring message recipients to verify their identity through a selfie that matches a pre-enrolled facial biometric token before the message is decrypted and revealed. If the selfie does not match, the message remains encrypted and unreadable. The product targets security-conscious businesses and individuals who need to transmit sensitive information such as passwords, usernames, and account credentials without exposure to email-based interception or impersonation.

The core product is a single secure messaging application built on Trust Stamp's proprietary facial biometric token technology. Notable technical components include biometric authentication via facial matching, proof-of-liveness spoof detection to prevent attacks using photos, videos, or masks, and a privacy-preserving architecture that stores biometric tokens rather than raw biometric templates. Message links are designed for one-time use only and automatically delete after the recipient opens them, leaving no persistent data trail. The platform is accessed via a self-serve web interface (trustedmessage.truststamp.ai) and does not currently offer a native mobile app, API, or SDK. Distribution relies entirely on Trust Stamp's existing partner network rather than an independent sales motion.

The business model is currently pre-revenue: the product is offered free of charge as a beta to Trust Stamp's valued partners, with a stated intent to transition to a subscription-based pricing model after the beta concludes. The company employs 1-10 people and has no disclosed customers, revenue, independent funding rounds, or management team bios in the public record. The beta is positioned as feedback-driven, with early adopters invited to shape future releases, consistent with a product-led growth motion. All commercial scale, customer concentration, and revenue signals are inherited from or dependent on parent company Trust Stamp rather than generated independently by Trusted Mail.

Name

Trusted Mail

Website

https://trustedmessage.truststamp.ai

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Trusted Mail (Trusted Message) is a biometric-secured messaging service that uses Trust Stamp's privacy-first facial biometric tokens to ensure only verified recipients can decrypt and view sensitive one-time messages, currently in free beta serving Trust Stamp's partner network.

Ownership category

akta.pro rank

Product category

Secure Messaging

NAICS

Security Systems Services (except Locksmiths) (561621)

SIC

Telegraph & Other Message Communications (4822)

akta.pro primary industry

Secure/Encrypted Messaging (BPAMACAG)

akta.pro secondary industries

Device Identity & Certificate-Based Authentication (PKI) (BPAMAEAL), Verification & Risk Signals (Device Fingerprinting, Behavioral Biometrics) (HDADALAJ)

Keywords

• Secure email messaging
• Biometric authentication
• Encrypted message transmission
• Facial verification security
• Credential sharing platform

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Product Subscription (Future): Currently in free beta phase. Once out of beta, the service is expected to transition to a subscription-based model for secure message transmission with biometric authentication.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Trusted Mail operates the Trusted Message product, a secure messaging platform that enables users to transmit private messages decryptable only by the intended recipient after a verified selfie matches their privacy-first facial biometric token. Each message link is single-use and automatically deletes after being opened, mitigating Business Email Compromise attacks that target credential and sensitive data shared via email.

Product overview

Trusted Message is a single, unified secure messaging product currently in beta. It enables users to share sensitive information such as passwords and account credentials by sending encrypted messages that can only be decrypted by the intended recipient's verified selfie. The product leverages Trust Stamp's facial biometric token technology for identity verification, combining biometric authentication, liveness detection, and privacy-preserving biometric templates into one secure transmission workflow.

Differentiator

Problem solved

Functional benefit

Products and services

• Trusted Message A secure messaging product that allows users to transmit private messages unlocked only through biometric authentication. Recipients must verify their identity via a selfie matched against a facial biometric token; messages are one-time use and auto-delete after opening, protecting against Business Email Compromise attacks when sharing sensitive information such as passwords, usernames, and account numbers.

Quantifiable outcome

• 35% of cybercrime losses prevented

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

One partnership is on record.

• Trust StampcoreOEM/ Whitelabel/ Licensing PartnerTrusted Message is a product powered by Trust Stamp, utilizing their privacy-first facial biometric token technology. Trust Stamp's existing partner network is leveraged for beta distribution, with valued partners given free access to test pre-release versions of the application.

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Emerging players

• Trust Stamp: Trust Stamp is the parent technology provider behind Trusted Message and develops privacy-first biometric token infrastructure used across identity verification, MFA, and now messaging. It is comparable as the underlying identity/biometrics layer that powers Trusted Message's authentication flow.
• Jumio: Jumio offers biometric-based identity verification and authentication services, including selfie-based liveness checks comparable to Trusted Message's proof-of-liveness feature. Overlap is at the recipient-verification layer rather than the messaging product itself.
• Onfido: Onfido provides AI-powered identity verification with facial biometric authentication and liveness detection. It is comparable to the biometric verification engine inside Trusted Message and addresses adjacent identity-verification use cases for fraud prevention.

Others

• 1Password: 1Password is a leading password and credential manager that enables secure sharing of secrets within and across organizations. It addresses the same underlying pain point (sensitive credential sharing) as Trusted Message, though via vault-based sharing rather than biometric-message-passing.

Direct peers

• PreVeil: PreVeil delivers end-to-end encrypted email and file sharing focused on defense, government, and enterprise customers. It directly competes with Trusted Message in the secure-credential-transmission category with stronger enterprise traction.
• Wire: Wire offers end-to-end encrypted messaging, voice, video, and file sharing for enterprises and governments. It overlaps with Trusted Message in secure message transmission for sensitive content and is often deployed in regulated industries.
• Virtru: Virtru provides end-to-end email and file encryption with policy controls, enabling secure sharing of sensitive data within and outside organizations. It is comparable to Trusted Message as a secure credential/document sharing layer, with broader enterprise integrations.
• Signal: Signal is the leading end-to-end encrypted messaging app, widely adopted for private communication. While it serves a different primary use case (ongoing conversations), it competes with Trusted Message for users seeking secure transmission of sensitive information without email exposure.
• Proton (Proton Mail / Proton Drive): Proton offers end-to-end encrypted email and storage targeting security-conscious individuals and businesses. It competes directly with Trusted Message in the secure messaging/credential-sharing category, though Proton uses encryption rather than biometric recipient verification.

Broad incumbents

• Wickr (Amazon): Wickr provides end-to-end encrypted messaging with self-destructing messages, now part of AWS. Its ephemeral-messaging model closely parallels Trusted Message's one-time-use auto-deleting links, and it competes in regulated and government use cases.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/trustedmail

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trusted Mail