MEDBOX

What MEDBOX does

MEDBOX (ООО «Медбокс», OGRN 1177746406551) is a Russian digital health platform operating an electronic medical appointment booking system that connects insured patients with doctors across regional public-sector healthcare institutions. The company was established in 2010, originates from Nizhnevartovsk in the Khanty-Mansi Autonomous Okrug (HMAO), is legally registered in Moscow, and operates a third office in Ufa, Bashkortostan. Its users are insured Russian residents — primarily in HMAO, Yamalo-Nenets Autonomous Okrug, and Tyumen Oblast — together with the state-run hospitals, polyclinics, and medical professionals that integrate the platform into their scheduling and patient management workflows. By December 2016 the system had facilitated 1.575 million cumulative appointments with 1,500+ doctors across 17+ cities.

The platform comprises a web portal (medbox.ru), native iOS and Android applications, and a separate doctor portal (doctor.medbox.ru). Core functionality includes online appointment booking, electronic medical card access, telemedicine/video consultations, district/practice lookup, discounted medication availability tracking, an essential medicines (ЖНВЛП) price registry, and house-call requests. The technical architecture integrates with the Russian government's single authentication system (ЕСИА/Gosuslugi), the medical information systems (МИС) of partner institutions, and supports social login via VK and Facebook; the platform is certified compliant with Federal Law No. 152-FZ on Personal Data following full attestation testing.

MEDBOX monetises through three streams: subscription fees paid by healthcare institutions for platform access and MIS integration, transaction fees on paid telemedicine/video consultations, and commissions on appointment bookings. The patient-facing booking experience is free, following a freemium model with pay-as-you-go telemedicine. Distribution combines government-services integration (Gosuslugi), native app stores, content marketing, and referrals from connected medical institutions. The company partnered with KOMTEK as its core software development partner and received IIDF funding in June 2017.

Name

MEDBOX

Legal name

Общество с ограниченной ответственностью «Медбокс» (Limited Liability Company Medbox)

Website

https://medbox.ru

Company type

Private

Founded year

2010

Operating status

Operating

Short description

MEDBOX operates a Russian electronic medical appointment booking platform serving insured patients and government healthcare institutions across HMAO, Yamalo-Nenets, and Tyumen regions, offering web, mobile, and telemedicine booking integrated with the Gosuslugi state services system.

Ownership category

akta.pro rank

Product category

Healthcare Appointment Software

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Electronic medical registration
• Doctor appointment booking
• Telemedicine consultations
• Healthcare information systems
• Medical appointment platform

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Healthcare Institution Subscriptions: Medical institutions pay for access to the electronic registration platform, integration with their information systems, and visibility to patients in the HMAO region and beyond.
2. Telemedicine/Video Consultation Fees: Patients pay for video consultations with doctors through the platform. Fee-based remote medical consultations.
3. Doctor Appointment Booking Commission: Platform may take transaction fees when patients pay for appointments through the Medbox system.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

MEDBOX operates a unified electronic medical registration platform (Интернет-регистратура) that lets insured Russian patients book doctor appointments online, via mobile apps, or at clinic terminals, with shared visibility across channels. The service is complemented by an electronic medical card, telemedicine/video consultations, and information modules on medication availability and pricing. Medical institutions subscribe to the platform and integrate it with their information systems (МИС).

Product overview

MEDBOX is a unified electronic medical registry platform offering web and mobile applications for healthcare appointment management. The core product is the Интернет-регистратура (Internet Registry) which enables online doctor appointment booking across medical institutions. This is complemented by a mobile app for iOS and Android, an electronic medical card system (Электронная медицинская карта) for viewing visit history and test results, a telemedicine/video consultation module (Интернет-врач), and auxiliary services including doctor schedule viewing, district/practice area identification, discounted medicine availability tracking, and essential medicines pricing. The platform integrates with the Russian government authentication system (ЕСИА), medical institution information systems (МИС), and offers social login via VK and Facebook. A separate doctor portal (Личный кабинет врача) serves healthcare providers for appointment and clinic management.

Differentiator

Problem solved

Functional benefit

Products and services

• Medbox Electronic Medical Registry (Интернет-регистратура Medbox) Web-based platform enabling insured Russian patients to book doctor appointments online, view real-time doctor schedules, and access electronic medical records across connected medical institutions in HMAO, Yamalo-Nenets Autonomous Okrug and Tyumen Oblast.
• Medbox Mobile App (iOS and Android) Native iOS and Android applications providing patients with mobile access to doctor appointment booking, electronic medical card, telemedicine consultations and clinic information, distributed via Google Play and the Apple App Store.
• Medbox Electronic Medical Card (Электронная медицинская карта) Online patient-accessible medical record system showing appointments, lab/research results, prescriptions, referrals and measurements, with the ability to upload additional medical documents and photos.
• Medbox Telemedicine / Video Consultations (Интернет-врач) Remote video consultation service allowing patients to consult doctors online through the Medbox platform using a webcam and microphone, with fees charged per consultation.
• Doctor Portal (Личный кабинет врача / doctor.medbox.ru) Separate authenticated cloud portal for doctors and medical consultants to manage schedules across multiple clinics, view patient appointments, and run telemedicine sessions.

Quantifiable outcome

• Reduced registration desk workload through online booking
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

One partnership is on record.

• К О М Т Е К (KOМTЕК)coreStrategic or Co-development Partner · 6 December 2016KOМTЕК is the parent software development company behind Medbox. They develop the 'Healthcare Software Complex' (Программный комплекс 'Здравоохранение') and expanded Medbox nationally from its HMAO base. KOМTЕК handles business inquiries at [email protected] and 8-800-755-05-54.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Invitro: Largest Russian private medical diagnostics chain with online appointment booking for lab tests and patient portal access. Comparable patient-facing booking and medical record features; relevant peer for diagnostics-focused patient engagement, though its primary business is laboratory services.

Emerging players

• Doczilla (Докзилла): Russian telemedicine and electronic health records platform for clinics. Comparable EMR and telemedicine modules; overlaps with MEDBOX's product surface but focuses on private clinic segment rather than state polyclinics.
• Zoon.ru: Russian local services and business directory including doctor and clinic booking verticals. Partial overlap in doctor/clinic discovery and patient lead generation; less specialized in healthcare than MEDBOX but competes for search-driven patient acquisition.
• BestDoctor: Russian corporate telemedicine and digital health platform offering B2B online doctor consultations. Comparable telemedicine functionality and Russian market focus, but primarily B2B-anchored via employer-sponsored health benefits rather than B2C/state-clinic partnerships.

Direct peers

• EMIAS (ЕМИАС): Moscow government's state-run electronic medical appointment and medical records system. Directly comparable to MEDBOX as a government-backed electronic registry serving patients and clinics; it is MEDBOX's primary competitor as it expands from HMAO into the Moscow market.
• SberZdorovye (formerly DocDoc): Russia's largest online doctor appointment booking and telemedicine platform, owned by Sberbank. Directly comparable online doctor search, appointment booking, and telemedicine offering; competes with MEDBOX for both patients and connected clinics across Russian regions.
• ProDoctors (ПроДокторов): Major Russian doctor search and appointment booking platform with ~700k+ doctor profiles and patient reviews. Comparable as a doctor discovery and booking destination serving the same insured-patient segment across Russia.

Broad incumbents

• Yandex Health / Telemed360: Yandex's consumer health and telemedicine offering leveraging Yandex's ecosystem (search, Maps, Alice). Comparable telemedicine and appointment features but operates as part of Yandex's broader consumer platform with significantly larger distribution and capital.
• Medsi (Медси): Largest private healthcare network in Russia, offering online appointment booking, telemedicine, and electronic medical records across its clinics. Comparable online booking and EMR functionality; competes for the same patient demographic in major cities where it operates.

Others

• Komtek (КОМТЕК): Russian software development partner and parent technology provider for MEDBOX's Healthcare Software Complex. Functions as technology partner rather than competitor; relevant context for understanding MEDBOX's development capacity and product roadmap ownership.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/medbox.ru
• Xx.com/MEDBOX_NEWS

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDBOX