RFC

What RFC does

RFC is a Tunisian IT infrastructure integrator founded in 2003, headquartered in Tunis with additional offices in Paris, France and Montréal, Canada. The company employs 80+ technical and functional consultants serving enterprise clients, government agencies, and educational institutions across Tunisia and the broader Maghreb region. RFC operates as a Microsoft preferred partner and its portfolio is organized around six solution pillars: Cloud Platform/Xpress Azure Cloud (managed sovereign cloud services), Data Center modernization, Modern Workspace (Microsoft 365 collaboration), Automation and RPA (Power Platform), Cybersecurity (Trend Micro XDR, Microsoft Sentinel, zero-trust architecture), and Business Intelligence (Power BI, Azure Synapse). These are complemented by RFC Learning Center, a certified training facility offering Microsoft, Fortinet, Commvault, and other vendor certifications, and Managed Services delivered through RFC Service Center.

The company's revenue model blends recurring cloud and managed services subscriptions with project-based professional services and training fees. Go-to-market combines direct enterprise field sales with channel leverage through Microsoft partner programs and technology vendors including Cisco, Lenovo, Trend Micro, Commvault, and Fortinet. RFC monetize through annual subscription contracts for cloud and managed services, plus project-based consulting and quoted training programs. Certifications include ISO 27001:2022 (TUV, April 2024) and the N-Cloud label from Tunisian authorities (July 2024), positioning RFC as a compliance-credentialed sovereign cloud provider. The company is privately held with no disclosed funding rounds or external investors mentioned in source materials. AI capabilities are demonstrated in specific project implementations (CV screening, finance decision-support, autonomous XDR incident handling) but rely on Microsoft Azure AI services rather than proprietary models.

Name

RFC

Legal name

RFC

Website

https://rfc.com.tn

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

RFC is a Tunisian Microsoft-centric IT integrator founded in 2003, offering cloud, cybersecurity, automation, and managed services to enterprise, government, and education clients across the Maghreb region. It operates 80+ employees from offices in Tunis, Paris, and Montréal.

Ownership category

akta.pro rank

Product category

IT Infrastructure Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Infrastructure Automation & Configuration Management (IaC) (HDABABAF)

akta.pro secondary industries

Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI), Cloud Identity & Access Management Infrastructure (IAM/IdP/MFA) (HDABAHAF), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• IT infrastructure integration
• Managed cloud services
• Cybersecurity solutions
• Enterprise IT training
• Business process automation

Headquarters

HQ city

Tunis

HQ country

Tunisia

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Cloud Services: Revenue from Xpress Azure Cloud managed services, cloud infrastructure deployment, and hybrid cloud solutions. Includes Azure Stack HCI implementations, cloud migration services, and ongoing cloud operations support.
2. Managed Services: Ongoing IT infrastructure management, helpdesk support, maintenance services (corrective, evolutionary, preventive), and resource outsourcing. Delivered through RFC Service Center.
3. Professional Services: Consulting and implementation services for cybersecurity, automation/RPA, data management, modern workplace, and networking projects. Includes project-based deployments and technical consulting.
4. Training Services: Revenue from technical training programs, certification exams (Microsoft, Fortinet, Commvault, Pearson Vue, Certiport), and custom training development. Includes both public calendar courses and bespoke corporate training.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

RFC is a Tunisian IT infrastructure integrator that delivers cloud, cybersecurity, automation, modern workplace, and data management solutions built primarily on Microsoft technologies. The company sells Xpress Azure Cloud managed services, Azure Stack HCI hybrid infrastructure, Microsoft 365 workplace solutions, Power Platform automation, Trend Micro and Microsoft security solutions, and certified IT training through its Learning Center. Managed services, professional consulting, and training certifications form the core revenue offerings for enterprise and government clients.

Product overview

RFC is an IT infrastructure integrator based in Tunis, Tunisia, founded in 2003, operating as a preferred Microsoft partner. Its offering is organized as a platform-plus-modules architecture spanning six core solution pillars: Cloud Platform/Xpress Azure Cloud (full-cloud and hybrid Azure solutions), Data Center modernization, Modern Workspace (Microsoft 365-based collaboration and identity management), Automatisation et RPA (Power Platform low-code automation), CyberSecurité (XDR, SIEM, and zero-trust), and Système décisionnel (Power BI and Azure Synapse analytics). These are complemented by RFC Learning Center (certified training and exam services) and Managed Services (helpdesk, outsourcing, and qualified staffing). The portfolio is built on a partner ecosystem including Microsoft, Cisco, Lenovo, Trend Micro, Commvault, and Fortinet.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Platform / Xpress Azure Cloud RFC serves as a preferred Microsoft partner providing full-cloud and hybrid Azure solutions in Tunisia under the Xpress Azure Cloud brand. It offers sovereign managed cloud services including Azure Stack HCI, Azure Kubernetes Services, and Azure Arc-enabled infrastructure, enabling organizations to modernize their data centers and migrate workloads with a secure hybrid architecture.
• Data Center Modernization Modernization of on-premises data centers using highly secure private cloud solutions, complemented by Azure Stack Hub and Azure Stack HCI for hybrid infrastructure deployments. Used by enterprises needing to modernize datacenters with zero-trust architecture.
• Modern Workspace Microsoft 365-based modern workplace solutions including Microsoft Teams, SharePoint, and Endpoint Manager, providing real-time collaboration, co-editing, identity management, and device security for hybrid work environments. Aimed at enterprises enabling hybrid work.
• Automation and RPA Workflow automation and Robotic Process Automation (RPA) powered by Microsoft Power Platform (Power Apps, Power Automate, Dataverse) and Power Virtual Agent, enabling low-code/no-code automation of business processes including expense management, billing, and HR workflows.
• Cybersecurity and Networks Network and cybersecurity solutions including Trend Micro XDR/Vision One, Microsoft Sentinel SIEM, Azure ATP, offensive security services, and zero-trust architecture implementation, providing threat detection, incident response, and SOC reference architectures.
• Decision Support and Business Intelligence Decision-support and business intelligence systems powered by Power BI and Azure Synapse Analytics, providing interactive dashboards, real-time data access, data quality management, and predictive analytics for finance, collections, and operational KPIs.
• RFC Learning Center (Certified Training) A certified training center (MCPLS, Pearson Vue Test Center, Certiport partner) offering official vendor training and certification in networking, virtualization, data center, collaboration, project management, and soft skills, with Microsoft-certified trainers and on-premises exam validation.
• Managed Services Managed IT services covering helpdesk, system management, preventive/corrective maintenance, IT outsourcing, and qualified resource staffing, delivered through RFC's Service Center with certified professionals.

Quantifiable outcome

• 80+ employees providing technical and functional consulting services
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• MicrosoftcoreStrategic or Co-development Partner · 1 January 2003RFC is a preferred Microsoft partner providing full cloud and hybrid Azure solutions. The partnership includes cloud service delivery (Azure, Azure Stack HCI), Microsoft 365, Power Platform, and security solutions. RFC operates as Microsoft Certified Partner for Learning Solutions (MCPLS) delivering official Microsoft training with MCT certified trainers.
• CiscocoreTechnology or IntegrationCisco is a key technology partner for networking solutions including SD-WAN implementations. RFC leverages Cisco infrastructure products as part of comprehensive enterprise networking and security solutions.
• LenovocoreTechnology or IntegrationLenovo partnership centers on ThinkAgile servers for Azure Stack HCI deployments. RFC co-organizes datacenter modernization events with Lenovo featuring ThinkAgile infrastructure solutions.
• Trend MicrocoreTechnology or IntegrationRFC is a Trend Micro partner providing XDR (Extended Detection and Response) cybersecurity solutions. The partnership includes Trend Micro Vision One and Cloud One security platform implementations, with joint workshops and training programs.
• CommvaultcoreTechnology or IntegrationRFC is a Commvault training partner in Tunisia providing official Commvault training with original course materials and labs. Commvault solutions are used for data backup and recovery implementations.
• FortinetcoreTechnology or IntegrationFortinet partnership involves security and networking solutions including FortiGate Security and Infrastructure, FortiManager, and FortiAnalyzer. RFC Learning Center provides Fortinet training with qualified trainers.
• DefensyflagshipStrategic or Co-development PartnerRFC and Defensy have a strategic cybersecurity partnership providing integrated cloud and managed security services. The companies co-participate at events like MCCE with joint workshops on cloud sovereignty and cybersecurity resilience. Defensy's subsidiary Offensylab developed IGIDER, a penetration testing platform showcased at RFC events.

Scale indicators7 records

Recent moves7 records

Expansion highlights8 records

Broad incumbents

• Accenture: Global professional services firm with growing Maghreb operations, competing for the largest cloud, security, and digital transformation mandates that RFC also targets.
• Capgemini: Global system integrator with established Tunisian operations. Competes with RFC for large enterprise and government cloud, cybersecurity, and digital transformation engagements across the region.
• Tata Consultancy Services: Indian-headquartered global IT services firm with delivery centers in Tunisia. Competes with RFC on application modernization, cloud, and managed services for enterprise and BFSI clients.
• CGI Group: Global IT consulting and systems integration firm with presence in Morocco and broader North Africa. Competes with RFC on large enterprise and government digital transformation deals across the Maghreb.
• Atos: Global IT services group with historical presence in Tunisia and a strong cybersecurity portfolio. Overlaps with RFC's enterprise infrastructure and security offerings at the upper end of the market.

Direct peers

• Econocom: European IT services and financing group providing infrastructure modernization, cloud, and managed services. Comparable business model of delivering enterprise infrastructure transformation with vendor partnerships.
• Smile: European IT integrator specializing in open-source, cloud, and digital transformation with strong Microsoft and cybersecurity partnerships. Similar profile to RFC as a mid-sized systems integrator with cloud and managed services.
• Inetum: French-headquartered IT services group with established operations in Tunisia and Morocco. Comparable in providing local cloud, infrastructure, and managed services to enterprise and public-sector clients in the Maghreb.
• Devoteam: European cloud and digital transformation consultancy with deep Microsoft partnership (Devoteam M Cloud). Closely comparable to RFC in being a mid-sized, Microsoft-centric IT integrator delivering Azure, cybersecurity, and managed services.

Regional players

• Hexabyte: Tunisian IT services and solutions provider operating in similar enterprise infrastructure and cloud segments. Closest in-market competitor to RFC within Tunisia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rfc-tunisie
• Xx.com/RFCTunisie

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RFC