RoDo Computer GmbH

What RoDo Computer GmbH does

RoDo Computer GmbH is a privately held, regional IT services company headquartered at Thunstrasse 49 in Spiez, Switzerland, operating for over 20 years with a team of four: Managing Director and system technician Michael Baumann, system technician and former owner Roland Jaberg, system technician and web designer Melanie Jaberg, and administrative staff Brigitte Balmer. The firm serves two primary segments — private customers (Privatkunden) and small-to-medium enterprises (KMU) — in the Spiez area and surrounding Bern canton, providing an 'Einer für Alles' (one-stop-shop) portfolio that spans hardware and software sales, workshop and on-site repair, remote maintenance via TeamViewer, network and server planning, security solutions, web design and hosting, and IT consulting.

The company's technical footprint is built on standard, third-party tools rather than proprietary systems: TeamViewer for remote support sessions (priced at CHF 60 for the first 15 minutes and CHF 3.05 per additional minute, both including 8.1% VAT), Freshdesk (by Freshworks) as the customer support ticketing platform, and authorized partnerships with SelectLine for ERP implementation, Acronis for backup, Zyxel for networking, and Avira for antivirus. SelectLine implementation — covering order management, accounting, payroll, asset accounting, cash book, and CRM modules — represents the most credential-intensive offering and is positioned primarily for KMU customers, while retail and break-fix services target the private segment.

Revenue mechanics are predominantly transactional: on-site and workshop repair billed at hourly or fixed rates, remote maintenance on pay-as-you-go terms, hardware/software resale (including Microsoft Windows 11 and Office SKUs at publicly listed CHF prices), and project-based IT infrastructure consulting. Distribution is fully direct and domestic, combining a walk-in retail location, phone and WhatsApp sales, field service visits, remote support, and an online ticket portal. Marketing relies on a website with news/blog content, Facebook and LinkedIn pages, a Mailchimp newsletter, and seasonal promotional campaigns. Ownership recently transitioned from founder Roland Jaberg to Michael Baumann; no venture capital, parent company, or subsidiary relationships are disclosed.

Name

RoDo Computer GmbH

Legal name

RoDo Computer GmbH

Website

https://rodo-computer.ch

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

RoDo Computer GmbH is a 4-person regional IT services firm in Spiez, Switzerland, providing computer repair, hardware/software sales, remote maintenance, network setup, web design, and SelectLine ERP implementation to private customers and SMEs in the Bern canton area.

Ownership category

akta.pro rank

Product category

IT Services and Support

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAAACAB

Hardware & Device Support (PC, Mobile, Peripherals)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

Keywords

• IT support services
• Computer repair services
• Network infrastructure setup
• Remote maintenance services
• ERP software implementation

Headquarters

HQ city

Spiez

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Repair: On-site and workshop repair services for computers, notebooks, printers, and other devices. Billed at hourly rates or fixed packages.
2. Hardware and Software Sales: Sale of computers, notebooks, printers, peripherals, and software licenses including Microsoft Windows and Office products.
3. Remote Maintenance Services: Remote troubleshooting and support via TeamViewer, billed at CHF 60 for first 15 minutes plus CHF 3.05 per additional minute.
4. Consulting and Planning: IT infrastructure planning, optimization consulting, and project implementation for business customers.
5. Web Design Services: Custom website design, development, hosting, and ongoing maintenance.
6. SelectLine ERP Implementation: Authorized partner providing SelectLine commercial software implementation, configuration, and support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

RoDo Computer GmbH is a regional IT services provider offering computer and notebook repair (workshop and on-site), remote maintenance via TeamViewer, business IT infrastructure planning (servers, networks, firewalls, VPN, UPS), web design and hosting, and authorized SelectLine ERP software implementation. The company also resells hardware (computers, notebooks, printers, PayEye QR scanner) and software (Microsoft Windows/Office, Avira antivirus, Acronis backup). It serves both private customers and small-to-medium businesses (KMU) in the Spiez/Bern region of Switzerland.

Product overview

RoDo Computer GmbH is an IT service company offering a comprehensive portfolio of technology services for both private customers and businesses (KMU). The core offering combines remote maintenance services using TeamViewer, workshop and on-site repair services, and business IT infrastructure planning and implementation. As an authorized SelectLine partner, they provide commercial ERP software implementation with modules for order management, accounting, payroll, and CRM. Additional offerings include web design services, NAS setup, PayEye QR code scanning hardware, and hardware/software sales including computers, notebooks, printers, and antivirus solutions. The company also offers IT leasing solutions for business customers and maintains a ticket-based customer support portal powered by Freshdesk.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Maintenance (Fernwartung) TeamViewer-based remote support service for live troubleshooting of computer problems over broadband connections; billed at CHF 60 flat for the first 15 minutes plus CHF 3.05 per additional minute. Available to private customers and SMEs.
• Workshop and On-Site Repair Service (Privatkunden) Workshop and on-site repair service for computers, Macs, notebooks, and printers regardless of purchase location. Covers hardware installation, Windows OS installation, software configuration, data recovery, NAS setup, virus removal, and device setup with pickup/delivery available. Targeted at private households.
• Business IT Infrastructure Services (Geschäftskunden) Comprehensive IT services for business customers (KMU) including server and client planning/setup, network design and cabling, VPN tunnel configuration, firewall and network security solutions, UPS planning and installation, branch office networking, and contract-flexible IT maintenance or IT leasing.
• Web Design Services Custom website design and development services for private and business customers, including consultation, design conception, development, integrated search engine optimization, hosting, and ongoing maintenance and updates.
• SelectLine ERP Software Implementation Authorized SelectLine partner providing commercial ERP software licensing and implementation services, including modules for order processing, service management, article management, mobile functionality, EDI, production planning, accounting, asset accounting, cash book, payroll, and CRM Next Generation. Targeted at Swiss SMEs.
• PayEye QR Code Scanner Resold QR code scanning hardware device for reading Swiss QR bills, enabling quick, secure, and error-free payment processing by scanning the coding line of orange payment slips. Priced at CHF 246.60 including VAT (pickup, without installation and configuration).
• Windows Migration Services Operating system upgrade and migration services, including Windows 10 to Windows 11 upgrades with hardware compatibility checks, RAM upgrades when needed, and migration support for end-of-life Windows and Office versions. Targeted at both private and business customers facing Microsoft end-of-support deadlines.
• Hardware and Software Sales Retail sale of computers, notebooks, printers, and related hardware, together with Microsoft Windows and Office licenses and partner security/backup products (Avira antivirus, Acronis). Targeted at both private customers and SMEs in the Spiez region.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered core.

• SelectLinecoreImplementation/ SI/ Consulting PartnerRoDo Computer GmbH is an authorized SelectLine partner, providing sales, implementation, and support for SelectLine commercial ERP software. They undergo regular training and certification to maintain high quality standards in implementing SelectLine modules including Auftrag (Order), Leistung (Services), Artikelmanager, SL.mobile, EDI, Plantafel, Rechnungswesen (Accounting), Anlagebuchhaltung (Asset Accounting), Kassabuch (Cash Book), Lohn (Payroll), and CRM Next Generation.
• TeamViewercoreTechnology or IntegrationRoDo Computer GmbH uses TeamViewer software for remote maintenance services. Customers can access remote support via a dedicated TeamViewer link (get.teamviewer.com/6xew5rp) for live troubleshooting and problem resolution.
• Freshdesk/FreshworkscoreTechnology or IntegrationRoDo Computer GmbH uses Freshdesk (by Freshworks) as their helpdesk and ticketing platform for customer support management, offering online ticket submission and tracking capabilities.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Ti&m AG: Swiss IT services firm offering software development, IT consulting, and managed services for financial services and SMEs. Comparable in Swiss IT services market but at significantly larger scale.
• Netrics AG: Larger Swiss IT services and cloud provider serving SMEs and enterprises with managed services, IT infrastructure, and consulting. Comparable in target market (Swiss KMU) but broader portfolio and geographic reach.
• Also Group (formerly Also Actebis): Major European IT distribution and services provider with significant Swiss operations serving resellers and SMBs. Overlaps on IT services and hardware/software distribution but at much larger scale.
• Axians Switzerland (formerly GIS AG): Swiss branch of the Axians/VINCI Energies group providing IT infrastructure, managed services, and consulting for enterprises and SMEs. Overlaps in IT services for KMU but at much larger scale and broader portfolio.
• Bechtle Schweiz AG: Swiss arm of the European IT services and distribution giant Bechtle, serving SMEs and enterprises with IT services, hardware, and managed services. Comparable in offering overlap but at much larger scale.

Regional players

• Alltron AG: Swiss IT distribution and services company offering hardware/software distribution and managed services to resellers and SMEs. Comparable in Swiss IT market; overlaps on hardware distribution and services.
• Noser Engineering AG: Swiss IT services and engineering firm providing consulting, software development, and managed services. Comparable as Swiss IT services provider but with greater focus on enterprise/engineering customers.

Direct peers

• Glanzmann Informatik AG: Swiss IT services company providing IT support, network solutions, and hardware sales to SMEs and private customers in regional Switzerland. Directly comparable service portfolio and business model.
• Bacher Systems AG: Swiss IT services provider offering IT infrastructure, support, and consulting for SMEs and private customers. Highly comparable as a regional Swiss IT services firm with similar KMU and consumer customer base.

Emerging players

• Microspot.ch (competence center of Brack): Swiss online retailer of IT hardware and consumer electronics with growing services offerings. Comparable in Swiss IT/computer hardware sales and target customer overlap, but operates purely online at scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/computer.spiez
• LinkedInlinkedin.com/company/rodo-computer-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RoDo Computer GmbH