What CIO does

CIO S.A.S. (Consultoría Informática y Organizacional) is a privately held Colombian consulting firm headquartered in Medellín that provides business process transformation services to medium and large public- and private-sector enterprises in Colombia and other Latin American countries. The company operates three interconnected service lines: (1) Consultoría, offering professional services for process-based management model design, organizational structure redesign, process maturity diagnostics, and strategic impact analysis, delivered using CIO's own proprietary methodologies and concepts; (2) Soluciones Tecnológicas, in which CIO acts as a certified partner and reseller for BPA (Business Process Analysis Suite) software platform producers, providing installation, implementation, configuration, training, and customization; and (3) Outsourcing-BPO, in which BPA-trained professionals are embedded in client organizations on a monthly retainer to support ongoing process improvement.

The firm's go-to-market is sales-led, with direct engagement of enterprise and government buyers across verticals such as banking (Banco de la República, Bancoldex, Banco de Guayaquil), oil and gas (Ecopetrol, Reficar), energy (Isagen, Terpel), food and agriculture (Colanta), legal services (Brigard Urrutia), and government financial services (Fogafín, FDN, FLAR). Distribution is complemented by the BPA software partner/reseller channel, a website with WhatsApp and contact-form lead capture, an eBook ("Transformación Ordenada") distributed via Hotmart, and content marketing through a blog and LinkedIn/Instagram presence. Revenue mechanics are professional services fees for consulting, licensing/royalty pass-through for BPA technology, and monthly managed-service retainers for BPO, with no public pricing disclosed.

CIO was founded circa 2000 as a founder-led boutique consultancy under Ana Maria Garcia (Gerente Fundadora) and remains privately held with no disclosed external funding, no parent company, and no M&A history. The team of approximately 11 named consultants operates alongside undisclosed total headcount within the 11-50 range, and revenue is not publicly disclosed.

Name

CIO

Legal name

CONSULTORIA INFORMATICA Y ORGANIZACIONAL CIO S.A.S.

Website

https://cio.com.co

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

CIO S.A.S. is a Medellín-based Colombian consulting firm that delivers business process transformation services—including consulting, BPA software implementation, and BPO—to medium and large public- and private-sector enterprises across Colombia and Latin America.

Ownership category

akta.pro rank

Headquarters

HQ city

Medellín

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consultoría: Professional consulting services for business process transformation, including process design, maturity diagnostics, organizational structure design, and strategic impact analysis. Delivered by a team of consultants across senior and specialized levels.
2. Soluciones tecnológicas (BPA): Technology solutions including BPA platform licensing representation, installation, implementation, configuration, support, training, and customization. CIO acts as a partner/reseller for BPA software producers.
3. BPO / Outsourcing: Business Process Outsourcing (BPO) services provided on a monthly retainer basis. Professionals trained in BPA tools are assigned to client organizations, managed and coordinated directly by the client organization, for process intervention and improvement.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

CIO S.A.S. provides business process transformation services to medium and large public and private enterprises in Colombia and Latin America. Its core offering integrates three service lines: (1) consulting in process-based management models, organizational structure design, and maturity diagnostics; (2) technology solutions as a certified partner of BPA (Business Process Analysis Suite) software producers, including implementation, configuration, and customization; and (3) BPO outsourcing providing BPA-trained professionals on a monthly retainer for ongoing process improvement.

Product overview

CIO S.A.S. offers a portfolio of three interconnected service lines for business process transformation: (1) Consultoría provides professional consulting services including strategic impact analysis, process-based management model design, organizational structure optimization, and CIO methodology training; (2) Soluciones tecnológicas represents BPA (Business Process Analysis Suite) platforms as an authorized partner, providing implementation, support, configuration, and customization services; and (3) Outsourcing-BPO delivers skilled professionals trained in BPA tools for ongoing process improvement on a monthly engagement model. Additionally, the company offers supplementary educational content through its eBook on orderly organizational transformation.

Differentiator

Problem solved

Functional benefit

Products and services

• Consultoría Professional consulting services accompanying organizations so that organizational transformation is orderly, controlled, agile, and efficient. Includes strategic impact analysis on business processes, design and implementation of process-based management models, organizational structure design, process maturity diagnostics, and training in CIO methodologies and concepts. Targeted at medium and large enterprises in Colombia and Latin America.
• Soluciones Tecnológicas (BPA Platform)
• Outsourcing - BPO Business Process Outsourcing service providing qualified professionals trained in BPA tools for process intervention and improvement within client organizations. Professionals are assigned to and coordinated by the client organization. Offered on a monthly service basis (modalidad de mensualidad).

Quantifiable outcome

• Over 20 years of experience supporting clients in business process transformation

Named customers18 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• BPA Software Producers (unnamed)coreTechnology or IntegrationCIO is a certified partner (reseller/representative) of recognized BPA (Business Process Analysis) software platform producers. CIO represents and resells their solutions for organizational and digital transformation. Services include installation, implementation, configuration, support, training, and platform customization.

Scale indicators4 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• Accenture: Global consulting and technology services firm with a dedicated BPM/Intelligent Automation practice. Competes with CIO on enterprise process transformation mandates across LatAm and globally, with far deeper technology delivery capabilities including proprietary platforms.
• Genpact: Global professional services and BPO firm with deep LatAm operations, particularly in Colombia and Ecuador. Closely comparable to CIO in the BPO leg of CIO's business (managed process operations on retainer), but at materially larger scale and broader automation capability.
• EY (Ernst & Young): Big-4 advisory firm with a Process Transformation and Operations practice serving financial services, energy, and public-sector clients. Comparable to CIO in advisory-to-implementation BPM engagement models, though at much larger scale and with proprietary methodologies.
• PwC: Big-4 advisory firm with a dedicated Operations and Process Transformation practice. Overlaps with CIO on process consulting for banks, energy firms, and government clients in LatAm and competes on similar transformation RFPs at enterprise scale.
• Deloitte: Global Big-4 consulting firm with a substantial BPM and process transformation practice serving enterprise and public-sector clients across LatAm. Overlaps with CIO on enterprise process consulting, organizational design, and large-scale transformation mandates, but operates at far greater scale and breadth.
• ARIS (Software AG): Established enterprise BPM and process modeling software suite. Comparable to the BPA platforms CIO implements for clients, and competes with CIO's technology partner relationship for organizational transformation and process mining mandates globally and in LatAm.

Emerging players

• ProcessMaker: Workflow and BPM software vendor with deep LatAm roots serving banking, government, and enterprise clients. Comparable to the BPA technology layer in CIO's offering, and an alternative channel for CIO's target customers evaluating process automation suites.
• Bizagi: LatAm-origin (Colombia-founded) BPM/digital process automation software vendor. Highly comparable to the BPA platform producers CIO resells, and a potential partner/competitor for process transformation mandates in the same Colombian mid-market.

Regional players

• Indra: Spanish-headquartered IT services and consulting group with strong LatAm operations in banking, energy, and public sector. Competes with CIO on process transformation projects in Colombian and Andean markets with a similar consulting-plus-technology blend.
• everis (NTT Data): Spain-origin IT consulting and services firm with significant LatAm presence (especially Spanish-speaking markets). Comparable to CIO in serving regional banks and government entities with combined consulting and technology delivery, though at substantially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/in/cio-consultoria-inform%C3%A1tica-y-organizacional-681abb98
• Instagraminstagram.com/cio.sas?igshid=ZDc4ODBmNjlmNQ==

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIO