HUB Ottawa

What HUB Ottawa does

Impact Hub Ottawa is a not-for-profit coworking and community organization headquartered in downtown Ottawa, Canada, occupying a 16,000 sq.ft. facility across the 6th and 7th floors at 123 Slater Street. Founded in 2012 by six young leaders, the organization operates a community-led go-to-market model serving social entrepreneurs, non-profits, consultants, freelancers, climate-focused leaders, and equity-deserving changemakers. Core offerings span flexible coworking memberships (Connect at $25/month virtual, Cowork drop-in/part-time, Full Time, Dedicated Desk from $500/month, and Office Space from $1,450/month), hourly/daily event space rentals across multiple room configurations ($45–$300+/hour), 1-on-1 expert coaching through the Coaching for Impact program (13+ coaches across business, DEI, technology, finance, legal, marketing, and social enterprise domains), and specialized initiatives including Climate Academy ($8,000+ value per recipient), Compassionate Coworking, Better Together, and SDG-aligned programming. Membership includes reciprocal access to a global network of 107 Impact Hubs across 63 countries and an exclusive Slack community.

The business model is hybrid: recurring revenue comes from coworking memberships, coaching services (TD Bank-sponsored), and recurring donations; transactional revenue is generated through event space rentals and one-time donations; and grant funding is sourced from partners including TD Bank, Ontario Trillium Foundation, Clean Economy Fund, and Community Foundations of Canada. The technology stack relies on the third-party Nexudus coworking management platform for bookings, memberships, and member accounts, supplemented by Slack (community), PayPal (donations), Asana (member perk via 50% nonprofit discount), and in-kind tooling from Zapier and Shopify. Distribution is regional and direct via the website, phone, email, and self-serve online booking, with mission-aligned partner referral pipelines (Invest Ottawa, WEKH, CSED, Community Foundations of Canada) serving as a key acquisition channel.

Customer composition is long-tail and segment-diverse: notable member profiles include Ecology Ottawa (environmental non-profit), Capital Rainbow Refuge (LGBTQI+ refugee sponsorship), DataFest Ottawa (social enterprise), and Bridgehead Coffee (enterprise). Members are predominantly SMBs, individual changemakers, and grassroots organizations rather than large enterprises, with subsidies flowing to equity-deserving individuals via Compassionate Coworking. As of December 2025, leadership transitioned with Deirdre Laframboise appointed Executive Director, replacing the post-Katie Miller management cohort and continuing the 14-year community-building trajectory under Board Chair Monica Chohan.

Name

HUB Ottawa

Legal name

Impact Hub Ottawa

Website

https://ottawa.impacthub.net

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Impact Hub Ottawa is a not-for-profit coworking community in downtown Ottawa, Canada, providing flexible workspace, expert coaching, and programs for social entrepreneurs, non-profits, and mission-driven changemakers, with global access across 107 Impact Hubs.

Ownership category

akta.pro rank

Product category

Coworking and Community Space

NAICS

Civic and Social Organizations (813410), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Grantmaking and Giving Services (81321)

SIC

Services-Membership Organizations (8600), Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Multi-Purpose Event Halls & Community Centers (THAHAAAI), Community Foundations (BPAGAKAB)

Keywords

• Coworking space rentals
• Social impact community
• Member coaching programs
• Event space bookings
• Nonprofit changemaker support

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Coworking Memberships: Monthly subscription memberships for shared workspace access including Connect (virtual), Cowork (drop-in/part-time), and Collaborate (dedicated desk/office) tiers. Pricing ranges from $25 virtual to $1,450+ for office space.
2. Event Space Rentals: Hourly and daily rental of meeting rooms and event spaces including Gathering ($300/hour), Workshop, Schoolhouse ($90), Greenhouse ($45), Think Tank, Boardroom ($80), Workshop XL ($155), and 7th Floor Event Space. Custom A/V and catering add-ons available.
3. Coaching Services: 1-on-1 coaching sessions with expert coaches included in membership. Coaching for Impact program provides access to 13+ coaches across business domains. Sponsored by TD.
4. Donations: One-time and monthly donations from supporters. Funds subsidized memberships, professional coaching, and workspace access for local changemakers facing barriers. Standard online contributions start at $10.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Impact Hub Ottawa operates a 16,000 sq.ft. downtown coworking and community hub providing flexible memberships (Connect $25, Cowork tiers, Collaborate from $450), dedicated desks, private offices, and event space rentals. Beyond physical workspace, it delivers a programming ecosystem including Coaching for Impact (1-on-1 expert coaching), Climate Academy, Compassionate Coworking subsidized memberships, weekly events and workshops, WEKH women entrepreneurship programs, and SDG-aligned programming.

Product overview

Impact Hub Ottawa is a coworking and community space at the heart of social impact in downtown Ottawa, offering a comprehensive suite of membership solutions. The core offering consists of flexible coworking memberships (Connect at $25, Drop In, Part Time at $150, and Full Time tiers), dedicated desk ($500/month), and private office space (from $1,450/month). Beyond physical workspace, the organization provides a robust programming ecosystem including Coaching for Impact (1-on-1 expert coaching), Climate Academy (7-month subsidized climate program), Compassionate Coworking (subsidized memberships for equity-deserving individuals), weekly events and workshops (Brown Bag Lunches, Wednesday Workshops), Women Entrepreneurship Knowledge Hub initiatives, and SDG-focused programming. The organization also operates an event space rental business with multiple room configurations. All members gain access to the exclusive Slack community and connections to a global network of 107 Impact Hubs worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Connect Membership Virtual membership at $25/month providing all-access online community access, skills development, connection to industry experts, and Slack community engagement for changemakers who work remotely.
• Coworking Memberships Flexible coworking membership tiers including Drop In (15 hours/month), Part Time ($150/month, 50 hours plus $40 in booking credits), and Full Time (unlimited hours, $80 in booking credits). All include high-speed internet, phone booth access, Bridgehead coffee and tea, and 107+ global Impact Hubs access.
• Dedicated Desk A dedicated home in the shared social impact space at $500/month. Includes desk, chair, and locker storage with 24/7 access, printing and mail service, and recognition signage.
• Office Space Fully furnished private office space from $1,450/month, designed for teams to do their best work. Includes a set of desks in a private lockable office with chair and locker storage.
• Event Space Rentals Meeting and event space rentals including Gathering space ($300/hour, capacity 80 sitting/120 standing), Workshop room, Schoolhouse ($90), Greenhouse ($45), Think Tank, Boardroom ($80), Workshop Room XL ($155), and 7th Floor Event Space. All include high-speed internet and A/V capabilities.
• Coaching for Impact 1-on-1 coaching program connecting members with 13+ industry expert coaches across job search, equity and inclusion, convening and facilitation, speech and presentations, technology and cloud, strategy, public affairs, impact measurement, legal advice, WordPress and web design, social enterprise, sales and marketing, digital strategy, and wealth management. Supported by TD.
• Climate Academy A 7-month program for individuals working in climate and sustainability. Includes subsidized dedicated workspace at IHO, one-on-one coaching with sustainability and business experts, practical skill-building workshops, accountability support, and access to the IHO community of 300+ members.
• Compassionate Coworking Fully-subsidized 3-month Part-Time or Connect memberships for impact-driven individuals facing barriers. Targets newcomers, seniors, and equity-deserving groups including Black, Indigenous, racialized people, people living with disabilities, and 2SLGBTQ+ individuals. Includes 50 hours per month at shared desk plus $40 of meeting room credits.
• Weekly Events and Workshops Regular community programming including Brown Bag Lunches with expert speakers, Wednesday Workshops, Skill Sharing sessions, Salad Bars, and Friday social events. Designed for changemakers from any sector.
• Women Entrepreneurship Knowledge Hub (WEKH) A collaborative initiative as one of WEKH's ten Canadian hubs. Coordinates activities and events in Eastern Ontario to support diverse women entrepreneurs, solopreneurs, and those looking to get started.
• SDG Programming Programming focused on the UN's Sustainable Development Goals including Brown Bag Lunches, Cross-Border Conversations on the SDGs, SDG Deep Dives, and SDG Hub co-design sessions.

Quantifiable outcome

• $2M+ in community investment generated
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

24 partnerships are on record, tiered core and minor.

• Community Foundations of CanadacoreStrategic or Co-development PartnerNational network for Canada's 191 community foundations. Partnership for co-locating at 123 Slater Street and collaborative programming. CFC is a major ecosystem partner in the social impact sector.
• EnvirocentrecoreStrategic or Co-development PartnerNon-profit social enterprise helping organizations take climate action. Made Climate Academy program possible through generous support. Member of Impact Hub Ottawa.
• Equality FundcoreStrategic or Co-development PartnerUnprecedented collaboration combining international feminist grant-making with innovative investment arm. Partnership for advancing gender equality globally.
• Invest OttawacoreStrategic or Co-development PartnerDelivers collaborative economic development programs and initiatives. Supports entrepreneurial momentum, startup development, and business incubation in Ottawa region.
• Algonquin CollegeminorStrategic or Co-development PartnerPublicly funded college in Ottawa. Ranked among Top 50 Research Colleges in Canada. Potential collaboration on student projects and talent pipeline.
• ShopifyminorOthersIn-kind partner providing technology tools and platform support for the Impact Hub community.
• ARC The.Hotel OttawaminorOthersIn-kind partner offering corporate room discounts, catering benefits, and parking discounts for Impact Hub members.
• WEKH (Women Entrepreneurship Knowledge Hub)coreStrategic or Co-development PartnerOne of ten Canadian WEKH hubs coordinating activities and events in Eastern Ontario to elevate diverse women entrepreneurs, solopreneurs, and self-employed individuals.
• Digital Public SquareminorStrategic or Co-development PartnerNot-for-profit rethinking technology use to support communities. Created platforms engaging tens of millions globally on topics from countering misinformation to labor rights.
• Ecology OttawaminorStrategic or Co-development PartnerGrassroots environmental organization and heartbeat of Ottawa's environmental movement. Network of tens of thousands. Programs from tree giveaways to air quality monitoring.
• Alterna SavingsminorStrategic or Co-development PartnerFounded 1908 with 160,000+ members and $9 billion in assets. Flagship Community Micro-Finance Program disbursed $5M+ in impact loans helping 1,000+ participants.
• Future of GoodminorStrategic or Co-development PartnerDigital content platform working with public, private, philanthropic, academic, and non-profit sectors to surface and share impact-focused stories.
• Imagine CanadaminorStrategic or Co-development PartnerNational organization working alongside charitable sector to ensure charities continue building and defining Canada.
• Evidence for DemocracyminorStrategic or Co-development PartnerNon-partisan not-for-profit promoting transparent use of evidence in government decision-making through research, education, and issue campaigns.
• CSED (Centre for Social Enterprise Development)minorStrategic or Co-development PartnerCo-curator of Impact Academy. Offers market research, technical assistance, coaching, and services for non-profits exploring social enterprise.
• Creative Mornings OttawaminorGTM or Marketing PartnerCity's foremost breakfast speaker series driving creative economy. Hub hosts four Creative Mornings annually. Series was kick-started by two Hub members.
• 4Rs Youth MovementminorStrategic or Co-development PartnerYouth-driven initiative changing relationships between Indigenous and non-Indigenous young people through cross-cultural dialogue advancing reconciliation.
• The Circle on Philanthropy and Aboriginal PeoplesminorStrategic or Co-development PartnerOpen network promoting giving, sharing, and philanthropy in Aboriginal communities across Canada. Supports First Nations, Inuit, and Métis empowerment.
• WIEGOminorStrategic or Co-development PartnerGlobal network focused on securing livelihoods for working poor, especially women, in informal economy.
• Youth CoalitionminorStrategic or Co-development PartnerInternational organization of young people committed to promoting adolescent and youth sexual and reproductive rights at national, regional, and international levels.
• Assembly of Seven Generations (A7G)minorStrategic or Co-development PartnerIndigenous-owned and youth-led non-profit focused on cultural support and empowerment programs/policies for Indigenous youth led by traditional knowledge and Elder guidance.
• CKXminorStrategic or Co-development PartnerPlatform for collective social change sparking fundamental shifts in how individuals, institutions, and communities build and share knowledge.
• Child Care NowminorStrategic or Co-development PartnerNon-profit membership-based organization dedicated to promoting publicly funded, inclusive, quality, non-profit child care system.
• Transform TogetherminorStrategic or Co-development PartnerOffers counselling, education consulting, ADHD coaching and facilitation services. Creates supportive framework empowering clients to reach full potential.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• WeWork: Global coworking and flexible-office incumbent; competes broadly in the same office-as-a-service category, with overlapping addressable customers (small teams, freelancers, NGOs) but no mission-aligned programming or social-impact positioning.
• MaRS Discovery District: Toronto-based urban innovation hub combining coworking, programs and events aimed at social and science-driven ventures — comparable as an institutional community-and-programming hub for impact-led organizations, though structurally larger and broader in scope.
• Spaces (IWG plc): International flexible-office brand under IWG offering coworking, offices and meeting rooms — shares the coworking/events product layer but addresses a mainstream enterprise market rather than the social-impact niche.
• Cambridge Innovation Center (CIC): Large-scale innovation-campus operator providing coworking, lab and event space to mission-driven and venture-stage organizations globally — comparable as a community-anchored coworking/innovation operator with programmatic content.

Direct peers

• Impact Hub Berlin: European flagship Impact Hub combining coworking space, accelerator programs and changemaker community — uses the same operating playbook and shared brand as Impact Hub Ottawa, making it a clean direct peer.
• Impact Hub London: Another flagship Impact Hub in the global network operating coworking, events and social-impact programs under the same unifying Impact Hub brand and method — a directly comparable operator in a different geography.
• Centre for Social Innovation (Toronto): Toronto-based nonprofit coworking and community space focused on social innovation and impact-driven members — the closest functional analog in Canada, sharing the same mission-anchored coworking + programming + events + coaching model that Impact Hub Ottawa operates.
• Impact Hub New York: Sister location within the same global Impact Hub network, offering the same combination of coworking, coaching and impact-themed programs to social entrepreneurs and changemakers — the most direct brand-model peer for Impact Hub Ottawa.

Regional players

• Workhaus: Canadian coworking brand operating premium shared and private office space across major Canadian cities — comparable to Impact Hub Ottawa on workspace product and customer profile, but commercial-first rather than mission-first.
• Make (Make Office): Commercial coworking operator with locations in downtown Ottawa — directly competing for the same small-firm and freelancer member base as Impact Hub Ottawa, but without a social-impact mission or program layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HUBOttawa
• Facebookfacebook.com/HubOttawa
• LinkedInlinkedin.com/company/the-hub-bari
• Instagraminstagram.com/hubottawa

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HUB Ottawa