Robinsons

What Robinsons does

Robinsons is a chartered surveying partnership registered in England and Wales, operating from offices in Reigate and Dorking, Surrey. The firm provides commercial property sales, lettings and acquisitions, commercial property management, and a Professional Services department covering RICS-registered valuations, rent reviews and lease renewals under the Landlord and Tenant Act 1954. It also offers a residential lettings and management service. Its primary catchment is East Surrey, with stated activity extending into London, Sussex and across the South East of England.

The partnership traces its roots to Idris Jones and Partners, established in Reigate in 1948; the current Robinsons partnership was formed in 1992 and was strengthened in 2012 by the acquisition of Martin-Brown in Dorking. Ownership sits with the named partners Steven John Lane and Nigel Vernon Packington, with Mr Packington holding FRICS status. There is no parent company, no subsidiaries, no institutional investment, and no public listing.

Robinsons operates a fee-based, service-led business model. Residential landlord revenue is percentage-based, with Letting Only at 12% inc VAT, Letting & Rent Collection at 15% inc VAT, and Full Management at 18% inc VAT of rental income, supplemented by fixed fees for inventories, deposit registration, contract extensions and tenant sales. Commercial activity generates transaction fees on sales (properties currently listed from £140,000 to £700,000), acquisition and disposal mandates, and professional fees for valuations and lease advisory work. The firm has no proprietary technology platform, no disclosed APIs or integrations beyond third-party referencing, inventory and deposit processors, and no AI or automation layer; delivery is partner-led and direct through physical offices and a property-search website.

Name

Robinsons

Legal name

Robinsons (A Partnership)

Website

https://robinsonsmb.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

251–500 employees

Short description

Chartered surveying partnership based in Reigate and Dorking, Surrey, providing commercial property sales, lettings, acquisitions, management, professional valuations, and residential lettings services across East Surrey and the wider South East of England.

Ownership category

akta.pro rank

Product category

Commercial Property Services

NAICS

Real Estate Property Managers (53131), Offices of Real Estate Agents and Brokers (5312), Offices of Real Estate Appraisers (53132)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Property Management Advisory & Leasing Administration (FSAEAJAN)

Keywords

• Commercial property agency
• Chartered surveying services
• Residential lettings management
• Property valuation services
• Lease advisory services

Headquarters

HQ city

Reigate

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Letting and Management Fees: Percentage-based fees on rental income received. Services include Letting Only (12% inc VAT), Letting & Rent Collection (15% inc VAT), and Full Management (18% inc VAT). Additional fees for inventory services, extension memorandums, deposit registration, property visits, and sales to tenants.
2. Commercial Property Sales and Acquisitions: Transaction-based fees for sale, letting, acquisition and disposal of commercial property including offices, retail, industrial/warehouse, investment and development opportunities. Properties listed for sale range from £140,000 to £700,000.
3. Professional Services: Valuations for asset purchases, lender funding, pension trustees, probate, balance sheet and taxation purposes. Rent review services for landlords or tenants. Lease renewal services under Landlord and Tenant Act 1954.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Robinsons is a partner-led multi-disciplinary chartered surveying partnership that sells, lets, acquires and manages commercial property (offices, retail, industrial, investment and development) and provides RICS-registered professional services including valuations, rent reviews and lease renewals. It also offers residential lettings and management to landlords and tenants across East Surrey, London, Sussex and the wider South East of England, operating from physical offices in Reigate and Dorking.

Product overview

Robinsons is a multi-disciplinary chartered surveying Partnership offering a unified property services platform. The core offering comprises Commercial Property Sales, Commercial Lettings and Acquisitions, and Commercial Property Management as the primary commercial operations, supported by a Professional Services department providing RICS Registered Valuations, Rent Reviews, and Lease Renewals. Additionally, the company offers Residential Lettings and Management as a complementary service. The firm operates from offices in Reigate and Dorking, Surrey, serving the East Surrey market and extending throughout London, Sussex, and the South East of England.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Property Sales Sale of commercial properties including offices, retail, industrial/warehouse, investment and development opportunities, with listed prices ranging from £140,000 to £700,000. Targeted at property owners, developers, investors and pension funds seeking to dispose of commercial property assets in East Surrey and the South East of England.
• Commercial Lettings and Acquisitions Letting and acquisition of commercial properties including offices, retail, industrial, restaurant, investment and development uses. Targets commercial property owners seeking tenants and occupiers seeking premises, with fees charged on a transaction/commission basis.
• Commercial Property Management Active management of commercial properties, taking a proactive approach to property management services for commercial property owners.
• Professional Services - Valuations, Rent Reviews and Lease Renewals RICS Registered Valuations for asset purchases, lender funding, pension trustees, probate, balance sheet and taxation purposes; rent reviews acting for landlords or tenants; and lease renewals under the Landlord and Tenant Act 1954. Delivered by FRICS- and MRICS-qualified surveyors.
• Residential Lettings and Management Residential lettings service offering landlords Letting Only (12% inc VAT), Letting & Rent Collection (15% inc VAT) and Full Management (18% inc VAT) tiers, plus tenant placement in ARLA-accredited, PRS-redress-managed rental properties across East Surrey.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• ARLA (Association of Residential Letting Agents)minorOthersProfessional membership organization for residential letting agents. Provides industry standards, training, and consumer protection schemes.
• RICS (Royal Institution of Chartered Surveyors)coreOthersGlobal professional body regulating and accrediting chartered surveyors. Robinsons partners Nigel V Packington FRICS is a Fellow of RICS. Provides regulatory standards and credibility for valuation services.
• PRS (Property Redress Scheme)minorOthersConsumer protection scheme for property complaints. Provides independent redress for consumers in the property sector.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• CBRE: World's largest commercial real estate services firm; competes with Robinsons on large occupier accounts, investment sales and institutional valuations across the South East.
• Savills: Global real estate services firm with a strong UK regional agency and management practice; competes with Robinsons for commercial instructions in the South East and on cross-border occupier and investor mandates.
• Knight Frank: International real estate consultancy with significant UK commercial agency and property management operations; competes for higher-value South East commercial mandates and institutional valuation work.
• Cushman & Wakefield: Global commercial real estate services firm with a UK agency, valuation and property management offering; competes for larger institutional and corporate accounts that overlap with Robinsons' catchment.
• JLL: Global real estate services and investment management firm with substantial UK commercial agency, valuation and property management operations; competes on larger commercial mandates in the South East.
• Lambert Smith Hampton: UK-wide commercial property consultancy offering agency, management, valuation and professional services across multiple regions; a larger incumbent that competes with Robinsons on larger mandates in the South East.

Regional players

• Bidwells: UK property consultancy with strong South East and East of England presence, offering commercial agency, management and professional services; comparable in service mix though larger in scale and broader geographically.

Direct peers

• Curchod & Co: Surrey-based chartered surveying firm offering commercial agency, property management, valuations and professional services — the closest like-for-like regional peer to Robinsons in the same East Surrey/South East catchment.
• Stiles Harold Williams: South East-based chartered surveying partnership offering commercial agency, property management and professional services; comparable in partnership structure, regional focus and service mix to Robinsons.
• Hurst Warne: Surrey and South East commercial property agency providing office, industrial and retail agency, investment and management services; directly comparable in scale, geography and service mix to Robinsons.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/propertyrobin
• Facebookfacebook.com/Robinsons-with-Martin-Brown-538839012935961
• LinkedInlinkedin.com/company/robinsons

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Robinsons