Smart Managed Solutions
Smart Managed Solutions is a UK-based specialist provider of mechanical and electrical facilities management services and bespoke M&E projects to enterprise commercial building owners and operators, supported by an in-house data-analytics platform for proactive maintenance and energy optimisation.
- Company typePrivate
- Founded2017
- HeadquartersRochester, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Smart Managed Solutions does
Smart Managed Solutions is a UK-based specialist provider of mechanical and electrical (M&E) facilities management services to commercial buildings, founded in 2017 and headquartered in London with a regional office in Manchester. The company delivers recurring M&E maintenance through both mobile and static service models across the United Kingdom, alongside bespoke M&E projects and fit-outs covering design, installation and commissioning. Its named customers include tier-one commercial real estate advisors and operators (Savills, Knight Frank, Cushman & Wakefield, Colliers, MAPP, Helix, AVY), institutional asset managers (LGIM), engineering firms (Arup), data centre operators (Verne Global), legal and professional services firms (LR) and flexible workspace providers (Knotel), positioning Smart primarily as an enterprise B2B supplier to the UK commercial property sector.
The company's core technology is an in-house data-analytics software platform, operated by a dedicated Data Analytics team, that ingests structured and time-series data from building M&E systems to provide end-to-end visibility of equipment performance and energy usage. This platform underpins a proactive maintenance model that has reportedly reduced hot and cold call-outs by 32% across its smart buildings portfolio and supports energy optimisation and decarbonisation initiatives for customers. The technology is positioned as a differentiator versus traditional reactive M&E contractors, though the supplied evidence describes data-analytics functionality rather than explicitly machine-learning-based products.
Commercially, Smart generates revenue through recurring multi-year maintenance contracts (described as a subscription-style stream), one-time bespoke project work (with £20 million of project delivery cited), and embedded data-analytics services bundled with maintenance engagements. Pricing is bespoke and quote-based, consistent with enterprise B2B contracting. The business has scaled to over £100 million in revenue with more than 30% annual organic growth, culminating in a June 2026 majority investment by Bahrain-based alternative asset manager Investcorp at an enterprise valuation of more than USD 200 million, with co-founders retaining a meaningful minority stake. Under Investcorp ownership, Smart has stated an intent to pursue further organic growth and targeted acquisitions to enter additional end-markets (healthcare, manufacturing, retail, water management) and to broaden its UK regional footprint.
Smart Managed Solutions firmographics
Firmographics- Name
- Smart Managed Solutions
- Legal name
- Smart Managed Solutions
- Website
- https://smartmanagedsolutions.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Smart Managed Solutions is a UK-based specialist provider of mechanical and electrical facilities management services and bespoke M&E projects to enterprise commercial building owners and operators, supported by an in-house data-analytics platform for proactive maintenance and energy optimisation.
- Ownership category
- akta.pro rank
Smart Managed Solutions industry classification
Industry- Product category
- Mechanical & Electrical Facilities Management Services
- NAICS
- Services to Buildings and Dwellings (5617), Electronic and Precision Equipment Repair and Maintenance (81121), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center) (BPABAGAG)
- akta.pro secondary industry
- Commissioning, Retro-Commissioning & Controls Tuning (BPABAGAL)
Keywords
Where Smart Managed Solutions is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Smart Managed Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- M&E Maintenance Services: Recurring maintenance contracts for mechanical and electrical systems in commercial buildings. Generates consistent revenue through service agreements with commercial real estate clients. Over £100 million in revenue with more than 30% annual organic growth.
- M&E Projects & Fit-outs: Bespoke M&E projects including design, installation, and commissioning. One-time project revenue delivered £20 million worth of projects to clients.
- Data Analytics Services: Data-analytics services integrated with maintenance contracts, providing transparency over energy usage and optimization recommendations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Bespoke quotation-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Smart Managed Solutions product offering
Product offeringCore offering
Smart Managed Solutions provides mechanical and electrical (M&E) maintenance services for commercial buildings across the UK, delivered through mobile and static service teams. The company also delivers bespoke M&E projects from design through to installation and commissioning, and operates an in-house data-analytics software platform that provides visibility of building systems, enables proactive maintenance, and supports energy optimization.
Product overview
Smart Managed Solutions is a unified M&E (Mechanical & Electrical) facilities management platform combining maintenance services, data analytics, and project delivery. The core offerings include M&E Maintenance Services (mobile and static delivery), a proprietary Data Analytics Platform for building optimization, Bespoke M&E Projects & Fit-Outs, and a Social Value Programme. These services are unified by a data-first approach, using analytics to drive proactive maintenance decisions, optimize energy usage, and deliver measurable outcomes such as a 32% reduction in call-outs.
Differentiator
Problem solved
Functional benefit
Products and services
- M&E Maintenance Services Recurring mechanical and electrical maintenance delivered to commercial buildings across the UK by in-house engineering and technical teams, via mobile and static service delivery models. Targets commercial real estate owners, property managers, and institutional investors.
- Bespoke M&E Projects & Fit-Outs End-to-end bespoke mechanical and electrical project delivery covering design, installation, and commissioning. The dedicated Projects team has delivered £20 million worth of projects to clients, typically for commercial building owners and operators.
- Data Analytics Platform Dedicated in-house data-analytics software providing complete visibility of M&E systems. Enables proactive identification of building issues before they impact occupiers, transparency over energy usage, and optimization recommendations supporting decarbonization and reduced call-outs.
Quantifiable outcome
- 32% reduction in hot and cold call-outs across smart buildings
- +3 more outcomes
Companies that use Smart Managed Solutions
Customer profileNamed customers12 records
Segments2 records
Ideal customer profiles2 records
Smart Managed Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
Smart Managed Solutions partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights6 records
Smart Managed Solutions competitors and assessment
Company assessmentBroad incumbents
- Sodexo UK: Global food and facilities management group operating in the UK with M&E and technical building services for commercial and institutional clients. Comparable services as part of a broader FM portfolio.
- CBRE Group: Global real estate services firm with substantial UK facilities management business, including M&E maintenance for large commercial estates. Broader portfolio (advisory, capital markets) but overlapping UK M&E maintenance capability.
- Serco Group: International services company with a UK facilities management and building maintenance business. Broader public-sector skew but competes for commercial M&E contracts at scale.
- ABM UK (ABM Industries): International facility services provider with UK operations covering building maintenance, HVAC, and integrated FM. Larger and broader; competes for commercial real estate M&E contracts.
Direct peers
- Mitie Group: UK-headquartered facilities management and building services company offering M&E maintenance, projects, and a data-led 'Plan Zero' decarbonization platform. Directly comparable in services, customer base (commercial real estate), and data-analytics positioning.
- Bellrock Group: UK-based facilities management and building services firm serving commercial real estate owners with M&E and integrated FM offerings. Slightly smaller scale but directly comparable service mix and customer segment.
- Pareto FM: UK facilities management provider focused on commercial real estate and corporate occupiers, offering M&E and building services. Comparable mid-market UK FM positioning and customer base.
- SPIE Group (SPIE UK): European multi-technical service provider with significant UK operations delivering mechanical, electrical, and HVAC installation and maintenance. Closely comparable scope of M&E maintenance delivery for commercial and institutional buildings.
- ENGIE Solutions UK: UK arm of ENGIE providing technical facility services including M&E maintenance, energy optimization, and smart building solutions. Comparable M&E maintenance with energy/data-driven managed services.
Emerging players
- Vital Energi: UK-focused energy services and district heating specialist with growing M&E and decarbonization capabilities. Comparable technical/energy-services angle but more specialist than full FM.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Smart Managed Solutions social profiles
Digital presenceSmart Managed Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smart Managed Solutions leadership team
Management profileNumber of profiles
Smart Managed Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smart Managed Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smart Managed Solutions
What does Smart Managed Solutions do?
Smart Managed Solutions provides mechanical and electrical (M&E) maintenance services for commercial buildings across the UK, delivered through mobile and static service teams. The company also delivers bespoke M&E projects from design through to installation and commissioning, and operates an in-house data-analytics software platform that provides visibility of building systems, enables proactive maintenance, and supports energy optimization.
Is Smart Managed Solutions a public or private company?
Smart Managed Solutions is a private company. It is classified as private equity controlled and is currently operating.
When was Smart Managed Solutions founded?
Smart Managed Solutions was founded in 2017. It employs 101 to 250 people.
Where is Smart Managed Solutions based?
Smart Managed Solutions is headquartered in Rochester, United Kingdom, in the Europe region.
How does Smart Managed Solutions make money?
Three revenue lines are on record. M&E Maintenance Services are the primary driver. The others are M&E Projects & Fit-outs and data Analytics Services.
Who are Smart Managed Solutions's main competitors?
Broad incumbents on record are Sodexo UK, CBRE Group, Serco Group and ABM UK (ABM Industries). Direct peers are Mitie Group, Bellrock Group, Pareto FM, SPIE Group (SPIE UK) and ENGIE Solutions UK. Vital Energi is listed as an emerging player.
Does Smart Managed Solutions have an API?
No public API is recorded for Smart Managed Solutions.
What industry is Smart Managed Solutions in?
Smart Managed Solutions's product category is Mechanical & Electrical Facilities Management Services. Its primary akta.pro industry code is BPABAGAG, Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center), with a secondary code of BPABAGAL, Commissioning, Retro-Commissioning & Controls Tuning. Its NAICS code is 5617 and its SIC code is 7373.