ICTS Europe Systems
- Company typePrivate
- Founded2009
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
ICTS Europe Systems firmographics
Firmographics- Name
- ICTS Europe Systems
- Legal name
- ICTS Europe Systems
- Website
- http://www.ictseuropesystems.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
ICTS Europe Systems industry classification
Industry- Product category
- Travel Compliance Software
- NAICS
- Travel Agencies (56151), Travel Agencies (561510)
- SIC
- Airports, Flying Fields & Airport Terminal Services (4581), Transportation Services (4700)
- akta.pro primary industry
- Document Capture, Verification & KYC/AML for Travel (THALAPAH)
- akta.pro secondary industries
- Immigration, Border Control & Traveler Screening Tech (API/PNR, Watchlist) (THALAPAD), Regulatory Content, Rules Engine & Compliance Intelligence (Visa/Entry Requirements) (THALAPAG), Passenger Terminal Ticketing, Reservations & Check-in Systems (IT) (TLAHAEAM)
Keywords
Where ICTS Europe Systems is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
ICTS Europe Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- TravelDoc ADC/Pro/Compliance Subscriptions: Subscription-based pricing model for airlines, travel providers, and agencies based on annual passenger volume and routes served. Most airlines achieve positive ROI within the first year.
- API Usage/Transaction Fees: Revenue from API-based verification services integrated into airline DCS platforms and travel booking systems, charged per transaction or passenger processed.
- CPM Software Licensing: TSA-compliant passenger pre-screening software licensing for ground handlers and security operations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Volume-based pricing for airlines and travel operators |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
ICTS Europe Systems product offering
Product offeringCore offering
ICTS Europe Systems provides automated travel document verification and immigration compliance software for airlines, travel providers, ground handlers, and travel agencies. Its TravelDoc platform (ADC, Pro, Compliance) and Global APIS gateway validate passenger documents and submit Advance Passenger Information to border agencies in real time, integrated with major airline departure control systems such as Amadeus Altea, Navitaire, Sabre, and SITA Horizon. The CPM product delivers TSA-compliant mobile passenger pre-screening with 700+ units deployed globally.
Product overview
ICTS Europe Systems offers a portfolio of travel compliance solutions comprising TravelDoc (ADC, Pro, Compliance, and Explore), Global APIS, and CPM products. TravelDoc ADC and Pro provide automated document verification at check-in; TravelDoc Compliance adds AI-powered validation at booking for end-to-end coverage; TravelDoc Explore serves individual travelers; Global APIS handles Advance Passenger Information System submissions to border agencies; and CPM provides TSA-compliant passenger pre-screening. These solutions serve airlines, travel providers, travel agencies, ground handlers, maritime/rail operators, and individual travelers across a unified platform architecture.
Differentiator
Problem solved
Functional benefit
Brands
- TravelDoc ADC: Automated immigration compliance solution integrated with major airline systems to deliver instant OK/Not OK decisions.
- TravelDoc Pro
- TravelDoc Compliance
- TravelDoc Explore
- Global APIS
- CPM
Products and services
- TravelDoc ADC Automated immigration compliance solution providing real-time document verification integrated with major airline DCS systems (Amadeus Altea, Navitaire, Sabre, SITA Horizon) to deliver instant OK/Not OK decisions at check-in. Designed for commercial airlines, travel providers, travel agencies, ground handlers, and maritime/rail operators. Reduces INAD risk and cuts check-in times by up to 70%.
- TravelDoc Pro Browser-based travel document verification solution requiring no integration, accessible instantly from any device with an internet connection. Supports quick lookups of visa requirements by nationality and destination, as well as advanced checks for complex journeys with multiple legs, dates, and document types. Targets airlines, travel providers, agencies, ground handlers, and travellers.
- TravelDoc Compliance AI-powered automated document capture and verification solution that validates documents at booking using computer vision scanning to prevent downstream compliance failures. Integrated with Amadeus Altea, Navitaire GoNow, and Res2 iPort. When used with TravelDoc ADC, provides end-to-end compliance coverage from booking to boarding, eliminating INAD fines.
- TravelDoc Explore Free self-serve visa and entry requirement checking tool for individual travellers to look up documentation needed for journeys based on nationality and destination. Covers over 190 countries and is accessible online at traveldoc.aero.
- Global APIS Advance Passenger Information System (APIS) gateway that automates passenger data submission to border agencies worldwide. Ensures passenger manifests meet government requirements in real-time, reducing rejections, fines, and manual rework. Pre-certified for UK Border Force, US CBP, and 50+ border agencies. Designed for airlines, travel providers, maritime/rail operators, charter operators, VIP flights, and general aviation.
- CPM (Compliance Passenger Management) TSA-compliant passenger pre-screening solution deployed as mobile software that validates documents against DHS security requirements. Over 700 units deployed globally, reducing processing times by up to 70%. Cross-references passenger itineraries and documents against DHS standards with complete audit trails for regulatory compliance. Operates effectively in areas with limited internet.
Quantifiable outcome
- Process passengers up to 70% faster
- +5 more outcomes
Companies that use ICTS Europe Systems
Customer profileNamed customers16 records
Segments6 records
Ideal customer profiles5 records
ICTS Europe Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability3 records
Feature5 records
ICTS Europe Systems partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights6 records
ICTS Europe Systems competitors and assessment
Company assessmentBroad incumbents
- GBG: GBG provides identity verification, fraud, and compliance solutions globally; while broader than travel, its document verification capabilities compete with ICTS's compliance products for online travel providers and platforms.
- Jumio: Jumio provides AI-powered identity verification and KYC solutions used across financial services, travel, and online platforms; it competes with TravelDoc Compliance on document capture and verification while serving a broader customer set.
- Onfido: Onfido delivers AI-based digital identity verification for onboarding and compliance, with travel-sector customers; it overlaps with ICTS's new AI-powered TravelDoc Compliance product while serving broader financial services and platform customers.
- Thales: Thales offers identity, biometric, and border management solutions through its digital identity and security division, competing with ICTS in document verification and border screening as part of a much larger aerospace and defense portfolio.
- IDEMIA: IDEMIA is a global identity and biometric solutions provider serving border control, travel, and government; it competes with ICTS in border management and travel document verification while also serving adjacent public-security markets.
- secunet: secunet provides border control and eGovernment security solutions, including automated border control gates and eGates, making it a competitor in the broader travel document verification and border compliance market.
Direct peers
- Regula: Regula specializes in document authenticity verification and ID reading software, providing AI-powered passport and visa verification that competes with TravelDoc Compliance for travel, border, and compliance use cases.
- SITA: SITA provides aviation IT and border management solutions, including APIS gateways and passenger processing for airlines and airports, directly overlapping ICTS's Global APIS and TravelDoc offerings for the same aviation customer base.
- Vision-Box: Vision-Box provides biometric and digital identity solutions for airports, airlines, and border management, competing with ICTS's CPM and TravelDoc products in passenger pre-screening and travel document verification.
Emerging players
- Travizory: Travizory offers digital border security and traveler screening technology for governments and airlines, overlapping with ICTS's APIS and passenger screening offerings but with a narrower customer base focused on border authorities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ICTS Europe Systems social profiles
Digital presenceICTS Europe Systems compliance and trust
Trust signalCompliance2 records
ICTS Europe Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICTS Europe Systems leadership team
Management profileNumber of profiles
Profiles3 records
ICTS Europe Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICTS Europe Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICTS Europe Systems
What does ICTS Europe Systems do?
ICTS Europe Systems provides automated travel document verification and immigration compliance software for airlines, travel providers, ground handlers, and travel agencies. Its TravelDoc platform (ADC, Pro, Compliance) and Global APIS gateway validate passenger documents and submit Advance Passenger Information to border agencies in real time, integrated with major airline departure control systems such as Amadeus Altea, Navitaire, Sabre, and SITA Horizon. The CPM product delivers TSA-compliant mobile passenger pre-screening with 700+ units deployed globally.
Is ICTS Europe Systems a public or private company?
ICTS Europe Systems is a private company. It is classified as unknown and is currently operating.
When was ICTS Europe Systems founded?
ICTS Europe Systems was founded in 2009. It employs 101 to 250 people.
Where is ICTS Europe Systems based?
ICTS Europe Systems is headquartered in London, United Kingdom, in the Europe region.
How does ICTS Europe Systems make money?
Three revenue lines are on record. TravelDoc ADC/Pro/Compliance Subscriptions are the primary driver. The others are API Usage/Transaction Fees and CPM Software Licensing.
Who are ICTS Europe Systems's main competitors?
Broad incumbents on record are GBG, Jumio, Onfido, Thales, IDEMIA and secunet. Direct peers are Regula, SITA and Vision-Box. Travizory is listed as an emerging player.
Does ICTS Europe Systems have an API?
Yes. REST API for integration with airline systems. Enables real-time verification integrated with major airline systems to deliver instant OK/Not OK decisions. Implementation typically takes 4-6 weeks. TravelDoc Compliance offers full integration with most DCS including Amadeus Altea, Navitaire GoNow, and Res2 iPort. The REST API integrates with virtually any airline system. Developer documentation is at ies.aero.
What industry is ICTS Europe Systems in?
ICTS Europe Systems's product category is Travel Compliance Software. Its primary akta.pro industry code is THALAPAH, Document Capture, Verification & KYC/AML for Travel, with a secondary code of THALAPAD, Immigration, Border Control & Traveler Screening Tech (API/PNR, Watchlist). Its NAICS code is 56151 and its SIC code is 4581.