Community Addiction Services of Niagara

What Community Addiction Services of Niagara does

Community Addiction Services of Niagara (CASON) is a non-profit charitable organization formed on April 1, 2009 through the merger of Niagara Alcohol and Drug Assessment Service (NADAS) and the Alcohol and Drug Treatment Centre (ADTC). It is governed by a volunteer Board of Directors, employs just under 50 staff, and operates a main office at 60 James Street, Suite 401, St. Catharines, with satellite offices and mobile outreach sites across the Niagara Region including Fort Erie, Niagara Falls, Smithville, Welland, Grimsby, Beamsville, Port Colborne, Thorold, Fonthill, Crystal Beach, Virgil, and Wainfleet. The organization is Canadian Council on Accreditation (CCA) accredited and serves individuals and families affected by alcohol, drug, gambling, gaming, and internet addiction.

CASON delivers a portfolio of integrated clinical programs rather than a technology product. Its core offerings include Community Treatment (brief trauma-informed counselling), Family Services, Youth Services (under 25), Day Treatment (four-week abstinence-based group program), Addiction Supportive Housing (ASH), Gambling/Gaming Programs, Health Promotion, and Outreach Services that span Adult Addiction Outreach, Youth Outreach, Indigenous Services, the Mobile Mental Health and Addictions Program, the Safe Beds Partnership with CMHA Niagara, and onsite addiction counselling at Start Me Up Niagara and the Consumption & Treatment Services site. Evidence-based modalities include DBT, CBT, SMART Recovery, Seeking Safety, and harm reduction, delivered by regulated practitioners. A Family Advisory Committee was launched in March 2022.

CASON's revenue model is government healthcare funding. Services are free and confidential to clients, funded primarily by Ontario Health (formerly the Ontario Ministry of Health and Long Term Care) and the HNHB Local Health Integrated Network, with supplementary support from the Niagara Prosperity Initiative and Niagara Region. Small participant fees are collected through the Back on Track remedial measures program. Go-to-market is direct: self-referrals and referrals from community agencies, healthcare providers, schools (DSBN), Brock University, Indigenous centres, shelters, and partner organizations, augmented by community presentations, health fair exhibits, and virtual presentations. CASON is a member of the 47-provider Niagara Ontario Health Team-Équipe Santé Ontario Niagara (NOHT-ESON) and Addictions and Mental Health Ontario (AMHO).

Name

Community Addiction Services of Niagara

Legal name

Community Addiction Services of Niagara

Website

https://cason.ca

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Addiction Services of Niagara (CASON) is a non-profit, government-funded addiction treatment provider serving individuals and families across the Niagara Region with free, confidential counselling, youth services, day treatment, supportive housing, and gambling programs.

Ownership category

akta.pro rank

Product category

Addiction Treatment Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Substance Use Prevention & Recovery Services (EDALAFAE)

Keywords

• Addiction treatment services
• Substance abuse counselling
• Gambling support programs
• Youth addiction services
• Mental health support

Headquarters

HQ city

Saint Catharines

HQ country

Canada

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Healthcare Funding: CASON receives government funding from Ontario Health and Ontario Ministry of Health and Long Term Care to provide free addiction services to individuals and families in the Niagara Region.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Community Addiction Services of Niagara (CASON) provides free, confidential alcohol, drug, and gambling/gaming addiction treatment for individuals and their families throughout the Niagara Region. Services include assessment, individual and group counselling, day treatment, family services, youth services, supportive housing, gambling/gaming programs, health promotion, and outreach services, all delivered through a main office in St. Catharines and multiple satellite offices.

Product overview

Community Addiction Services of Niagara (CASON) is a non-profit charitable organization providing a comprehensive suite of addiction treatment services for individuals and their families in the Niagara Region. The organization operates as a single integrated service platform offering multiple interconnected programs including Community Treatment, Family Services, Youth Services, Day Treatment, Addiction Supportive Housing (ASH), Gambling/Gaming Programs, Health Promotion, and Outreach Services. These programs work together to provide client-centred, trauma-informed addiction services ranging from brief community-based counselling to intensive day treatment and supportive housing. Services are free, confidential, and funded by Ontario Health, with satellite offices throughout the Niagara Region including Fort Erie, Niagara Falls, Smithville, Welland, Grimsby, Beamsville and Port Colborne. The organization also partners with Back on Track for drinking and driving remediation programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Treatment Briefer, less intensive treatment service for clients interested in making changes, employing a trauma- and violence-informed, staged screening and assessment approach to treatment planning. Targeted at individuals seeking alcohol, drug, or gambling addiction help.
• Family Services Comprehensive family support including counselling, skills groups, aftercare groups, DBT coaching, system navigation, and a Client Family Advisory Committee for family members of individuals with addiction concerns.
• Youth Services Addiction and substance use services for youth under 25, including outreach counselling, SMART Recovery groups, peer support, residential supportive treatment, DBT programs, and school-based services.
• Day Treatment Four-week intensive abstinence-based group program providing insight, strategies, and skills for individuals motivated to make changes regarding alcohol and/or drug use.
• Addiction Supportive Housing Program (ASH) Supportive housing program for individuals in recovery with a goal of abstinence who have experienced multiple entries into treatment, offering communal, abstinence-based living with weekly case manager meetings.
• Gambling/Gaming Programs Assessment, counselling, and support services for individuals and families dealing with gambling/gaming/internet use issues, including educational presentations and referrals.
• Health Promotion Awareness, partnership, and prevention education services providing presentations, speaking engagements, events, and health fair exhibits on substance use, gambling, tech addictions, and vaping for community groups and organizations.
• Outreach Services Community-based outreach services including Adult Addiction Outreach, Youth Outreach, Home for Good supportive housing partnership, Indigenous Services, Mobile Mental Health and Addictions, Safe Beds Partnership, and onsite services at Start Me Up Niagara and Consumption & Treatment Services.
• Back on Track Provincial remedial measures program for individuals convicted of drinking and driving offences, consisting of assessment, education or treatment group, and follow-up interview for license re-instatement eligibility.
• Rapid Access to Addictions Medicine Additional program providing rapid access to addictions medicine clinical services for individuals seeking help with substance use.

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

24 partnerships are on record, tiered core and minor.

• INCommunitiescoreStrategic or Co-development PartnerPartnership with INCommunities to provide interpreter services at no cost to clients. Services can be arranged by CASON staff for clients who need multilingual support.
• Niagara Region Native CentrecoreStrategic or Co-development PartnerIndigenous Services partnership where an addiction counsellor is onsite providing supportive counselling, family and group work, case management, and referrals using a blend of Western clinical and traditional Indigenous methodologies.
• Fort Erie Friendship Native CentrecoreStrategic or Co-development PartnerIndigenous Services partnership with an addiction counsellor onsite providing supportive counselling, family and group work, case management, and referrals using traditional Indigenous methodologies.
• Gateway, YWCA, SouthridgecoreStrategic or Co-development PartnerHome for Good supportive housing program collaboration for homeless clients with complex needs who require multiple supports including occupational therapy, addictions support, ACT team support, and mental health case management.
• Community Mental Health and Addictions Services (CAMHS) of Haldimand and NorfolkcoreStrategic or Co-development PartnerMobile Mental Health and Addictions Program partnership focusing on improving access to mental health and addictions care for people in remote, rural and underserved communities across Haldimand, Norfolk and Niagara Region.
• Pathstone Mental HealthcoreStrategic or Co-development PartnerPartnership for Mobile Mental Health and Addictions Program and Multi-Family DBT program providing evidence-based therapy to youth under 25 accompanied by their loved ones.
• Canadian Mental Health Association (CMHA) NiagaracoreStrategic or Co-development PartnerSafe Beds Partnership providing harm reduction approach to delivery of addiction, mental health and concurrent disorders services. Services at CMHA Niagara's Residential Crisis Bed program.
• Start Me Up Niagara (SMUN) & Consumption & Treatment Services (CTS)coreStrategic or Co-development PartnerOnsite addiction counselling services at SMUN and CTS locations providing one-to-one counselling, NARCAN use, referral and resource information, and connections to primary care, treatment, health and social services.
• Niagara Ontario Health Team-Équipe Santé Ontario Niagara (NOHT-ESON)coreStrategic or Co-development Partner47-member healthcare provider partnership in Niagara Region working on diversity, equity, inclusion, and healthcare transformation. CASON is a member organization.
• Niagara District School Board (DSBN)coreStrategic or Co-development PartnerSchool-based programs providing on-site, in-community and virtual counselling for students struggling with addiction/substance abuse and comorbid disorders.
• Brock UniversitycoreStrategic or Co-development PartnerOn-campus substance use counselling and weekly workshops on mental health, substances/alcohol, and wellness relating to student life.
• John Howard SocietycoreStrategic or Co-development PartnerR.I.S.E/Pathways Program (Reducing Incidents of Suspension and Expulsion) partnered with DSBN. Youth Substance Use Counsellors support individuals with setting goals, identifying triggers and developing healthy coping strategies.
• Ontario HealthcoreOthersPrimary funder providing healthcare funding for Community Addiction Services of Niagara.
• Ontario Ministry of Health and Long-Term CarecoreOthersGovernment funder providing funding for free addiction services to clients.
• Niagara Prosperity InitiativeminorOthersFunding supporter for innovative specialized programs.
• Niagara RegionminorOthersFunding supporter and community partner.
• Hamilton, Niagara, Haldimand, Brant - Local Health Integrated Network (HNHB LHIN)coreOthersLocal Health Integrated Network providing funding and healthcare system coordination.
• Gillian's PlaceminorStrategic or Co-development PartnerPartner location for community-based counselling services.
• Hope Centre (Welland)minorStrategic or Co-development PartnerPartner location for community-based counselling services.
• Positive Living NiagaraminorStrategic or Co-development PartnerStreetworks needle exchange partnership and partner location for services.
• Centre de Santé CommunautaireminorStrategic or Co-development PartnerFrench-language health centre partnership for community services.
• Powerhouse (Young Caregivers Association)minorStrategic or Co-development PartnerEmpowered Kids Group partnership for children with family members affected by addiction.
• Addictions and Mental Health Ontario (AMHO)minorOthersMembership organization for addictions and mental health agencies in Ontario.
• Back on TrackminorStrategic or Co-development PartnerRemedial measures program for drinking and driving offenders. CASON provides assessment, education or treatment group and follow-up interview for license re-instatement.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pathstone Mental Health: Pathstone Mental Health partners with CASON on the Mobile Mental Health and Addictions Program and the Multi-Family DBT Program for youth under 25. Both organizations deliver evidence-based mental health and addiction services in the Niagara and surrounding regions to overlapping youth and family client segments.
• Canadian Mental Health Association (CMHA) Niagara: CMHA Niagara is a direct service partner of CASON operating in the same Niagara Region, delivering concurrent mental health and addictions services including the Safe Beds residential crisis program. Both organizations serve overlapping client populations within the NOHT-ESON network and compete/coordinate for the same Ontario Health funding streams.
• Breakaway Addiction Services: Breakaway Addiction Services is a Toronto-based non-profit providing outpatient addiction counselling, problem gambling services, and youth programs — closely paralleling CASON's program mix of community treatment, gambling support, and youth services. Both are community-based Ontario non-profits funded through similar public health channels.
• Renascent Foundation: Renascent is one of Ontario's largest non-profit addiction treatment providers, operating residential and outpatient programs for substance use disorders. Like CASON, Renascent is funded in part by Ontario Health, delivers evidence-based addiction treatment, and serves similar client populations across Ontario.
• Community Mental Health and Addictions Services (CAMHS) of Haldimand and Norfolk: CAMHS is a direct partner of CASON via the Mobile Mental Health and Addictions Program, serving rural/remote communities across Haldimand, Norfolk, and Niagara. The two organizations deliver comparable outpatient mental health and addiction services through co-funded mobile delivery models in adjacent geographies.

Others

• Addictions and Mental Health Ontario (AMHO): AMHO is the provincial membership association of which CASON is a member, representing Ontario's addiction and mental health agencies. While not a direct service provider, AMHO shapes funding policy, sector advocacy, and standards that directly affect CASON's operating environment.
• ConnexOntario: ConnexOntario is the provincial 24/7 helpline and service directory for addiction, mental health, and gambling problems funded by Ontario Health. It is a core referral pipeline for CASON's clients and represents the broader provincial infrastructure that frames CASON's go-to-market motion.

Broad incumbents

• Centre for Addiction and Mental Health (CAMH): CAMH is Canada's largest mental health and addiction teaching hospital, providing specialty addiction medicine, residential treatment, and research. While operating on a much larger scale and as a hospital rather than community non-profit, CAMH shapes the Ontario addiction treatment landscape and is a key upstream/downstream partner for community providers like CASON.

Regional players

• Jean Tweed Centre: Jean Tweed Centre is a Toronto-based non-profit offering trauma-informed addiction, mental health, and women's support services. It parallels CASON's community treatment model and supportive housing component but operates in the Greater Toronto Area rather than the Niagara Region.
• Addiction Services of Thames Valley: Addiction Services of Thames Valley is a southwestern Ontario non-profit delivering outpatient counselling, problem gambling services, and community-based addiction treatment funded through Ontario Health. It mirrors CASON's integrated service model and funding model but serves a different LHIN region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/casoniagara
• Facebookfacebook.com/CommAddictionServicesOfNiagara
• LinkedInlinkedin.com/company/community-addiction-services-of-niagara

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Community Addiction Services of Niagara