What HDR Healthcare Network does

HDR Healthcare Network is a non-profit ambulatory care organization operating six qualified health centers across Manhattan and the Bronx in New York City. The network provides primary care, urgent care walk-in services, adult medicine, pediatrics, cardiology, gastroenterology, and Health Home Care Management for chronically ill and developmentally disabled patients. Per its own materials, the organization serves more than 50,000 New Yorkers with primary and emergency healthcare, and operates with bilingual (Spanish/English) staff to serve the surrounding community.

The underlying technology stack is standard for community ambulatory care rather than differentiated: the network uses the Healow mobile app (iOS/Android) for patient appointment scheduling and integrates the eClinicalWorks patient portal for clinical record access. Each facility maintains its own branded sub-site, indicating a federated operating model under the HDR umbrella. Distribution is direct-to-consumer through physical walk-in sites, same-day appointments, and phone or app-based scheduling. No API platform, proprietary AI/ML, or telehealth infrastructure is documented.

The business model is non-profit fee-for-service healthcare delivery: revenue is generated from clinical service reimbursement (likely a mix of Medicaid, Medicare, commercial insurance, and self-pay) across the network's multi-specialty portfolio. Marketing and patient acquisition lean on community outreach, the corporate website, the Healow app, and the network's bilingual positioning rather than paid digital channels. Strategic evidence is limited to a 2022 rebrand, service-line additions, and digital tooling rollouts; no funding rounds, M&A, or leadership changes are disclosed beyond the named Chief Medical Officer, Dr. Cecilia Calderon, MD.

Name

HDR Healthcare Network

Legal name

HDR Healthcare Network

Website

https://hdrhealthcarenetwork.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

HDR Healthcare Network is a non-profit operating six health centers across Manhattan and the Bronx, providing urgent care, primary care, pediatrics, and specialty services to more than 50,000 New Yorkers.

Ownership category

akta.pro rank

Product category

Ambulatory Care Services

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621), Home Health Care Services (621610)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

akta.pro secondary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

Keywords

• Community health services
• Urgent care
• Primary care
• Ambulatory care
• Care management

Headquarters

HQ city

Bronx

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery including urgent care, adult medicine, pediatrics, cardiology, and gastroenterology services. Operates as a non-profit organization.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels2 records

Core offering

HDR Healthcare Network delivers ambulatory healthcare services through six qualified health centers across Manhattan and the Bronx. The network provides urgent care walk-in services, adult medicine, pediatrics, gastroenterology, cardiology, health home care management, and on-site diagnostics and X-rays to more than 50,000 New Yorkers, with bilingual Spanish/English staff and same-day or walk-in access.

Product overview

HDR Healthcare Network is a non-profit healthcare organization operating a network of six qualified health centers throughout Manhattan and the Bronx, New York. The network provides ambulatory care center services including urgent care walk-in facilities, adult medicine, pediatrics, gastroenterology, cardiology, and Health Home Care Management services. The organization serves more than 50,000 New Yorkers with primary and emergency healthcare. Three locations serve as urgent care centers while additional facilities provide primary care and care management services. Patients can access services through walk-ins, same-day appointments, or the Healow App for scheduling.

Differentiator

Problem solved

Functional benefit

Brands

• 181st Street Urgent Care Center: Urgent care center located at 521 W. 181st St, New York, NY 10033 providing walk-in medical services
• CCN General Medicine
• Morris Park Medical Center
• Audubon Primary Care Medicine
• Healthhome Care Management Agency

Products and services

• Urgent Care & Walk-In Services Walk-in medical facilities providing care for injuries, illnesses, preventive medicine needs, X-rays, and diagnostic services without requiring appointments, staffed by qualified doctors with latest technology.
• Adult Medicine Internal medicine services diagnosing, treating, and caring for adults across the health spectrum, from routine physicals to complex illnesses.
• Pediatrics Pediatric services for children and adolescents including annual checkups and illness treatment in a welcoming environment.
• Gastroenterology Gastrointestinal treatment services providing compassionate care and affordable treatment plans.
• Cardiology Heart health services including stent procedures, support, and healthy living advice delivered by cardiologists.
• Health Home Care Management Care Coordination Organization (CCO) providing Health Home Care Management services to assist people with developmental disabilities and chronic illnesses in accessing appropriate services and supports.
• Diagnostics & X-Rays Diagnostic imaging services including X-rays for injury and illness evaluation, available on-site at network facilities.

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• NYU Langone Health: NYU Langone operates a large physician group and outpatient network across Manhattan, providing primary and specialty care that competes with HDR's Manhattan locations.
• Northwell Health: Northwell is the largest health system in the NYC metro area, running physician networks, urgent care, and specialty clinics that compete with HDR for primary and specialty care patients in the same boroughs.
• Mount Sinai Health System: Mount Sinai operates extensive physician practice networks and outpatient facilities across Manhattan and the Bronx, offering primary care and specialty services that overlap with HDR's offerings.
• NYC Health + Hospitals: NYC's public hospital system operates extensive primary care and specialty clinics across the same Bronx and Manhattan communities, including Gotham Health centers that overlap directly with HDR's service lines.

Direct peers

• BronxCare Health System: BronxCare operates inpatient and outpatient facilities in the Bronx with primary care, specialty, and urgent care services, directly overlapping with HDR's Bronx footprint.
• CityMD: CityMD operates a large network of walk-in urgent care centers across the NYC metro area, directly competing with HDR's three urgent care locations in Manhattan and the Bronx for non-emergency visits.
• One Medical (Amazon): One Medical is a membership-based primary care platform with multiple locations in Manhattan, competing for insured patients seeking accessible primary care.
• Urban Health Plan: Urban Health Plan is a non-profit network of federally qualified health centers serving the Bronx and surrounding NYC communities with primary care, pediatrics, and specialty services.
• GoHealth Urgent Care: GoHealth runs a network of co-branded urgent care centers in partnership with major health systems across NYC, competing directly for walk-in patients in Manhattan and the Bronx.
• Oak Street Health (CVS Health): Oak Street Health is a primary care network focused on Medicare patients in underserved communities, with a care model that includes care coordination comparable to HDR's Health Home Care Management services.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key highlights6 records

Customer concentration

• Xx.com/hdrhealthcare
• Facebookfacebook.com/HDRHealthcare
• LinkedInlinkedin.com/company/hdr-healthcare-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HDR Healthcare Network