What Snohomish County PUD does

Snohomish County Public Utility District No. 1 is a government-owned, community-governed electric and water utility headquartered in Everett, Washington, serving approximately 881,000 residents across Snohomish County and Camano Island. It is the second-largest publicly owned utility in Washington state and the 12th largest in the U.S., delivering electricity to roughly 380,000 homes and businesses and potable water to over 23,000 customers through nine separate water systems. The utility is governed by a three-member elected Board of Commissioners and operates on a not-for-profit, rate-funded basis.

The utility's core technology stack is the Connect Up Advanced Metering Infrastructure program, which has deployed Stratus IQ electric smart meters and 23,000 advanced water meters, both feeding customer-facing hourly usage data and bidirectional net-metering data into the MySnoPUD web portal and mobile app. Operational systems include Cognito Forms for service applications, ez-pay.io for payment processing, and MV90 for solar interval data reporting to Washington State University. Customer assistance products include the Income-Qualified Discount Program (25-50% rate reductions), the Community Energy Fund (administered by St. Vincent de Paul, over $3 million distributed since 1982), a Budget Payment Plan, and the state-funded HEAR appliance rebate program ($5.3 million to 1,429 households).

Revenue is generated entirely through regulated monthly subscription charges — energy charges, distribution charges, and base customer charges — with a Board-approved 2.5% overall electric revenue adjustment effective April 1, 2026. Commercial and industrial customers with loads of 2.5 MW or greater are supported through a dedicated Key Accounts team and Large Load Commercial Development Program. Distribution occurs through four physical offices, phone support, the MySnoPUD self-service platform, and a registered Trade Ally contractor network for energy-efficiency installations.

Name

Snohomish County PUD

Legal name

Snohomish County Public Utility District No. 1

Website

https://snopud.com

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Snohomish County PUD is a government-owned public utility district delivering electricity to 380,000 homes and businesses and water to 23,000 customers across Snohomish County and Camano Island, Washington, the second-largest publicly owned utility in the state.

Ownership category

akta.pro rank

Product category

Electric and Water Utility Services

NAICS

Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112), Electric Power Generation, Transmission and Distribution (2211), Water, Sewage and Other Systems (2213), Utilities (22)

SIC

Electric Services (4911), Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Public Power Districts & State/Provincial Utilities (EUADABAD)

Keywords

• Electric utility services
• Water utility distribution
• Advanced metering infrastructure
• Public power distribution
• Energy efficiency rebates

Headquarters

HQ city

Everett

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Electric Service: Residential and commercial electric service revenue from energy charges, distribution charges, and base customer charges. Rate adjustment of 2.5% approved for electric customers effective April 1, 2026.
2. Water Service: Water utility service providing safe, reliable water from Spada Lake Reservoir to approximately 23,000 customers across nine separate water systems in Lake Stevens, Granite Falls and other rural communities. Original water utility operations began in 1946.
3. Energy Efficiency Programs: Rebates and incentives for residential and business customers investing in energy-efficient solutions including heat pumps, weatherization, lighting, and appliances, partially funded through state programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels7 records

Core offering

Snohomish County PUD is a community-owned public utility district providing electric distribution to approximately 380,000 homes and businesses and potable water service to over 23,000 customers across Snohomish County and Camano Island in Washington state. The utility operates Advanced Metering Infrastructure (Stratus IQ electric meters and Water AMI), a MySnoPUD customer portal for account management and outage reporting, and supports customer-owned solar interconnection, demand response pilots, and large-load commercial development up to 2.5 MW or greater.

Product overview

Snohomish County PUD is a public utility district offering a portfolio of regulated utility services centered on electricity distribution to 380,000 homes and businesses and water service to over 23,000 customers. The core customer-facing platform is MySnoPUD, an online and mobile portal providing account management, bill payment, usage monitoring, and outage reporting. Infrastructure modernization through the Connect Up program includes both electric AMI (Stratus IQ smart meters) and water AMI (23,000 advanced meters) enabling detailed usage tracking and leak detection. Financial assistance products include the Income-Qualified Discount Program (25-50% rate discounts), Community Energy Fund grants, Budget Payment Plan, and state-funded HEAR appliance rebate program. Energy efficiency offerings span residential rebates (heating, weatherization, thermostats), business incentives (lighting, equipment, Clean Buildings), FlexEnergy demand response pilots, and solar/net metering interconnection for customer-owned generation. Additional services include street lighting, large load interconnection for commercial development, and an Owner Agent Program for property managers. The utility's digital services run on Cognito Forms for applications, ez-pay.io for payments, and MV90 for solar production data reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Electric Utility Service Regulated electric distribution service to residential and business customers within Snohomish County and Camano Island, billed monthly under tiered residential schedules and small business rates.
• Water Utility Service Potable water distribution serving over 23,000 customers across nine separate water systems in Lake Stevens, Granite Falls, and rural Snohomish County communities, supplied primarily from City of Everett purchases and well sources.
• MySnoPUD Online Portal and Mobile App Customer-facing online account management platform and mobile application providing 24/7 access to billing, payment processing, energy and water usage monitoring, Auto Pay enrollment, paperless billing, outage reporting, and budget payment plan management.
• Stratus IQ Advanced Electric Metering Connect Up Electric AMI program deploying Stratus IQ smart meters enabling remote reading, detailed usage data, outage detection, and bidirectional metering for solar/net metering customers.
• Connect Up Water AMI Metering Advanced water metering infrastructure replacing 23,000 traditional meters with smart meters providing hourly usage tracking, leak detection alerts, and remote reading capabilities accessible through MySnoPUD portal.
• Solar and Net Metering Service Customer-owned solar interconnection program supporting rooftop, DER, and large-scale generation projects with net billing credits for excess energy exported to the grid, featuring Stratus IQ bidirectional metering.
• Large Load Commercial Interconnection Large Load Commercial Development Program supporting commercial and industrial customers with new or expanding electrical loads of 2.5 MVA or greater through planning, evaluation studies, and grid connection coordination.
• Street and Area Lighting Street lighting service for public rights-of-way within and outside incorporated city limits and private area lighting under five-year contracts covering installation, power, and maintenance at monthly rates.
• Income-Qualified Discount Program Bill assistance program offering 25% or 50% electric and water rate discounts to income-qualified households based on household size and income thresholds, with streamlined acceptance for DSHS benefit recipients.
• Community Energy Fund One-time grant program for utility bill assistance, established in 1982 and renamed from Project PRIDE in October 2024, providing emergency aid to families and individuals at or below 200% federal poverty level, administered by St. Vincent de Paul.
• Budget Payment Plan Bill stabilization program that averages annual electricity costs over 12 months into equal monthly payments, helping residential customers budget for seasonal usage variations without reducing total annual costs.
• HEAR Home Electrification and Appliance Rebates State-funded program distributing free energy-efficient appliances including washers, dryers, heat pump water heaters, and induction ranges to income-qualified customers, funded through Washington's Climate Commitment Act.
• Residential Energy Rebates and Incentives Energy efficiency rebate programs for residential customers covering heating upgrades (heat pumps), weatherization (windows, insulation), smart thermostats, heat pump water heaters, washers and dryers, and manufactured home rebates up to $4,400.
• Business Energy Rebates and Incentives Commercial energy efficiency programs including lighting upgrades, equipment improvements, heating/cooling enhancements, new construction incentives, Clean Buildings compliance resources, and Strategic Energy Management coaching for commercial customers and multifamily buildings.
• Owner Agent Property Management Program Property manager portal through MySnoPUD enabling apartment owners and managers to submit service applications, manage tenant accounts, and process move-ins and move-outs online for properties within the PUD service territory.
• FlexEnergy Demand Response Pilots Demand response and time-of-use pilot programs including FlexTime, FlexResponse, and FlexPeak that reward customers for reducing energy usage during peak grid times using smart thermostats and EV chargers.

Quantifiable outcome

• 1,429 households received energy-efficient appliances totaling $5.3 million in HEAR program distribution
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• TRCcoreTechnology or Integration · 18 March 2026TRC partnered with utilities across North America to deploy scalable cloud-based metering platforms as part of Cloud DataOps implementations for smart meter infrastructure management.
• BidgelycoreTechnology or Integration · 18 March 2026Bidgely partnered with utilities to deploy AI-driven energy analytics platforms as part of cloud-based metering infrastructure enabling real-time grid intelligence.
• SiemenscoreTechnology or Integration · 18 March 2026Siemens partnered with utilities to deploy scalable cloud-based metering platforms and operationalized automated pipelines supporting grid modernization initiatives.
• Landis+GyrcoreTechnology or Integration · 18 March 2026Landis+Gyr partnered with utilities to deploy smart metering infrastructure with cloud-based platforms enabling real-time grid intelligence and data management at utility scale.
• ItroncoreTechnology or Integration · 18 March 2026Itron partnered with utilities to deploy cloud-based metering platforms with event-driven architectures supporting grid modernization and smart metering operations.
• Oracle UtilitiescoreTechnology or Integration · 18 March 2026Oracle Utilities partnered with utilities to deploy scalable cloud-based metering platforms enabling real-time grid intelligence and analytical responsiveness for smart meter infrastructure.
• Washington State Department of CommercecoreOthers · 1 July 2024Washington State Department of Commerce awarded $13.7 million through Washington Families Clean Energy Credits Grant Program and $5.3 million through Home Electrification and Appliance Rebates (HEAR) program to distribute bill credits and energy-efficient appliances to qualifying PUD customers. Programs supported by Washington's Climate Commitment Act.
• St. Vincent de PaulcoreStrategic or Co-development Partner · 1 January 1982St. Vincent de Paul administers the Community Energy Fund (formerly Project PRIDE), established in 1982, providing one-time grants to income-qualified families. The program has paid out over $3 million to assist local residents in need.
• Snohomish County (LIHEAP)minorOthersFederal Low-Income Home Energy Assistance Program (LIHEAP) available through Snohomish County (425-388-3880) for heating bill assistance ranging from $250 to $1,250 grants.
• Opportunity CouncilminorOthersOpportunity Council's Island County Service Center (1-800-317-5427) provides LIHEAP assistance for Camano Island customers along with weatherization programs.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/snopud
• YouTubevimeo.com/snopud
• Facebookfacebook.com/info
• LinkedInlinkedin.com/company/snohomish-county-pud
• Instagraminstagram.com/snopud

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Snohomish County PUD