Softinsa

What Softinsa does

Softinsa — Engenharia de Software Avançado, Lda. is a privately-held Portuguese IT consulting and application services firm operating as an official IBM subsidiary within the Viewnext group. Founded in 1998 as the Portuguese branch of Spain's Viewnext (an IBM subsidiary) and constituted as an independent company in 2007, Softinsa employs 700+ professionals across a Lisbon headquarters and five regional Innovation Centers (Tomar, Viseu, Fundão, Portalegre, Vila Real). The firm delivers enterprise IT consulting, application development and modernization, 24x365 application management services, cloud transformation, cybersecurity, and SAP implementation services, with particular depth in IBM Maximo Application Suite (50+ implementations over 20+ years) and SAP S/4HANA migrations.

The company's core technology portfolio combines the IBM ecosystem (Maximo MAS with Manage/Mobile/Monitor/Health/Predict modules, IBM Cloud, IBM Security, Watson AI, watsonx Orchestrate, IBM Bob) with the SAP ecosystem (S/4HANA Cloud ERP, Concur, Ariba, SuccessFactors, Fiori, and Joule AI), plus the OutSystems low-code platform for rapid enterprise application development. Notable proprietary outputs include the Voto Acessível accessible voting system (UN Zero Project award 2023, co-developed with FAPPC and IBM), an AI Transformation Methodology, and AI-powered application management tooling built on watsonx. Technology differentiation centers on the regional Innovation Center nearshore model, IBM process certification (WWPMM), and ISO 9001 quality certification.

Softinsa's business model is enterprise B2B bespoke services — primarily professional services and managed services contracts priced per engagement under multi-year agreements, with no public pricing or self-serve channels. GTM is relationship-driven, executed through named account directors and dedicated practice units (Banking Client Unit, SAP Consulting, Consulting Services). Customer segments span banking (Santander, Bankinter, BPI, Novo Banco), insurance (Fidelidade Seguros), energy (Galp), telecommunications (Vodafone), healthcare distribution (Alliance Healthcare), industrial (Lisnave), and public sector (Câmaras Municipais, APS Ports, FAPPC). Revenue is generated domestically across Portugal and internationally via IBM's Global Delivery Center network, with 25-45% of Innovation Center revenue from clients on five continents.

Name

Softinsa

Legal name

Softinsa - Engenharia de Software Avançado, Lda.

Website

https://softinsa.pt

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Softinsa is an IBM subsidiary providing enterprise IT consulting, application management, and SAP/IBM Maximo implementation services to clients in banking, insurance, energy, and public sectors across Portugal and internationally, delivered through 700+ professionals across a Lisbon HQ and five regional Innovation Centers.

Ownership category

akta.pro rank

Product category

IT Consulting and Technology Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• IT consulting services
• Application management services
• SAP consulting implementation
• Enterprise asset management
• Cloud transformation services

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. IT Consulting and Professional Services: Core revenue from technology consulting engagements including application development, modernization, cloud migration, cybersecurity, and digital transformation. Delivered through nearshore innovation centers with multidisciplinary teams.
2. Application Management Services (AMS): Ongoing managed services contracts for maintenance and operation of client application portfolios, typically governed by SLAs (Service Level Agreements), with 24x365 support models. Revenue recognized on a recurring basis per contractual terms.
3. SAP Consulting and Implementation: SAP implementation, migration, and consulting projects (e.g., SAP S/4HANA, SAP Concur, SAP Ariba, SAP SuccessFactors) including UX/Mobile extensions with SAP Fiori. Revenue from project-based consulting engagements.
4. Enterprise Asset Management (EAM) Solutions: Implementation and consulting services around IBM Maximo Application Suite, covering the full asset lifecycle. Revenue generated through consulting projects and ongoing managed services.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Softinsa is an IBM subsidiary delivering IT consulting, application development, application management, and digital transformation services to enterprise clients. Its portfolio spans seven core service lines: Application & Innovation Services, Cloud Transformation, Cybersecurity, Digital Solutions, Data & AI, Enterprise Asset Management (IBM Maximo), and SAP Consulting. Specialized offerings include nearshore delivery through five Innovation Centers, AI-powered managed services, SAP S/4HANA migrations, IBM Maximo implementations (50+), and proprietary co-developed solutions such as Voto Acessível and SmartRecruiters.

Product overview

Softinsa is an IBM subsidiary specializing in IT consulting, application management, and development services for the Portuguese market. Its portfolio combines proprietary service lines with core technology platforms. The primary product platforms are IBM Maximo Application Suite (MAS) for enterprise asset management — covering Manage, Mobile, Monitor, Health, and Predict modules with AI-driven maintenance — and SAP S/4HANA Cloud ERP with integrated SAP Joule AI. Key solutions include the OutSystems low-code platform for rapid enterprise app development, SPM (Sales Performance Management), Mobile & Apps, SmartRecruiters (SAP SuccessFactors), and the Voto Acessível accessible voting system. Service offerings span Application Management & Intelligent Operations, Cloud Transformation, Cybersecurity, Digital Solutions, Data & AI, Enterprise Asset Management, and SAP Consulting, delivered through a network of five Innovation Centres (Tomar, Viseu, Fundão, Portalegre, Vila Real) and headquarters in Lisbon.

Differentiator

Problem solved

Functional benefit

Products and services

• SAP S/4HANA Cloud ERP Consulting Implementation, migration and consulting for SAP S/4HANA Cloud ERP with integrated SAP Joule AI assistant, covering finance, supply chain, procurement, HR and customer experience for enterprises modernizing their ERP landscape.
• IBM Maximo Application Suite (MAS) Implementation and Consulting Implementation, integration and customization of IBM Maximo Application Suite across Manage, Mobile, Monitor, Health and Predict modules for full asset lifecycle management, delivered by a team of ~20 specialized consultants with 20+ years of experience and 50+ implementations in Portugal and internationally.
• Voto Acessível (Accessible Voting System) A proprietary technological platform co-developed with FAPPC and IBM that enables people with physical disabilities to exercise their right to vote autonomously, freely and with full confidentiality. UN Zero Project award 2023 winner.
• OutSystems Low-Code Application Development Enterprise application development services using the OutSystems low-code platform to rapidly build secure, scalable, fully integrated applications for process modernization, new digital channels and accelerated time-to-market.
• SPM - Sales Performance Management Sales performance management offering optimizing the full commercial performance cycle (objectives, incentives, quotas, metrics) with real-time dashboards and predictive analytics to align teams, priorities and commercial strategy.
• Mobile & Apps Development Custom mobile and web application development providing intuitive, user-centric digital experiences with push notifications, offline mode, biometrics and digital payments to drive engagement and business conversion.
• SmartRecruiters (SAP SuccessFactors Talent Acquisition) An AI-driven talent acquisition platform that automates multi-channel job posting, streamlines candidate communications via SMS/WhatsApp/email, performs AI CV screening and interview scheduling, and integrates natively with SAP HCM for seamless onboarding.
• Application Management & Intelligent Operations 24x365 application maintenance and operations service combining AI, automation and continuous monitoring with incident prevention/prediction, SLA-driven real-time dashboards and advanced automation from triage to autonomous resolution.
• Application Development & Modernization End-to-end software development and legacy modernization including new information systems, complex system integration, IT consulting and E2E integrated solutions spanning software, hardware, infrastructure and applications.
• Cloud Transformation Services Cloud advisory, migration and managed services covering public, private, hybrid and multi-cloud environments, including Cloud Strategy & Advisory, Cloud Migration & Modernization, Managed Cloud Services and Cloud Innovation & Data Intelligence, backed by 25+ years of experience.
• Cybersecurity Services Managed Security Services (MSS), Digital Threat Protection, Security Administration & Operations, Security Governance & Risk and Cyber-Awareness & Training delivered in partnership with IBM Portugal and Viewnext to protect digital assets and ensure regulatory compliance.
• SAP Implementation Services End-to-end SAP implementation and migration services for SAP S/4HANA, SAP Concur, SAP Ariba and SAP SuccessFactors, including SAP Fiori/UX & Mobile development, delivered by consultants with 20+ years of experience across multiple sectors and international projects.
• AI Transformation Methodology Proprietary AI adoption framework starting from each client's reality before applying technology, combining governance, ethics, privacy and a results-oriented culture to accelerate informed decisions and create new business models.
• WOW - Wellbeing Platform Internal employee wellbeing services platform facilitating access to healthcare and providing services promoting physical and emotional health prevention, monitoring and support.

Quantifiable outcome

• 42.7% CO2 emission reduction in 2025 vs 2024 (58.74 Ton CO2 saved from fleet, 46% reduction in business travel emissions)
• +3 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability9 records

Feature5 records

Partnerships

17 partnerships are on record, tiered core and minor.

• IBM (International Business Machines Corporation)coreTechnology or IntegrationSoftinsa is an IBM subsidiary, part of the Viewnext group. As an IBM subsidiary, Softinsa operates within IBM's technology ecosystem, has access to IBM's full product portfolio (Watson AI, Maximo, IBM Cloud, IBM Security), is integrated into IBM's Global Delivery Center network, and uses IBM methodologies (WWPMM project management). The relationship is fundamental to Softinsa's identity and service offerings.
• ViewnextcoreTechnology or IntegrationViewnext is the parent company of Softinsa. Softinsa originated as a Portuguese branch of Viewnext (a Spanish company owned by IBM) before becoming an independent company in 2007. The Viewnext-Softinsa relationship provides access to IBM's broader European delivery network.
• SAPcoreTechnology or IntegrationSAP is a core technology partner. Softinsa has 20+ years of SAP consulting experience, implementing and migrating clients to SAP S/4HANA, SAP Concur, SAP Ariba, SAP SuccessFactors, and developing SAP Fiori/UX solutions. SAP Connect Day is an annual thought leadership event co-hosted by Softinsa. Softinsa also leverages SAP's AI assistant Joule.
• FAPPC (Federação das Associações Portuguesas de Paralisia Cerebral)coreStrategic or Co-development PartnerCo-development partnership with FAPPC (Portuguese Federation of Associations for Cerebral Palsy) and IBM to create Voto Acessível, an accessible voting system. Won UN Zero Project award 2023. Presented to the President of Portugal and the Portuguese Parliament. Addresses UN Convention on Rights of Persons with Disabilities, Article 29.
• Câmara Municipal de TomarminorStrategic or Co-development PartnerMunicipal government partner for the Tomar Innovation Center, established in 2013 via a 4-party protocol with Softinsa, IBM, and Instituto Politécnico de Tomar. Co-investment in regional technology talent hub.
• Instituto Politécnico de Tomar (IPT)minorStrategic or Co-development PartnerAcademic partner for the Tomar Innovation Center (2013), providing talent pipeline and academic collaboration for regional technology development.
• Câmara Municipal de ViseuminorStrategic or Co-development PartnerMunicipal government partner for the Viseu Innovation Center, inaugurated in 2016 with the President of Portugal present. Co-investment in regional technology hub specialized in Mobile and Utilities.
• Instituto Politécnico de ViseuminorStrategic or Co-development PartnerAcademic partner for the Viseu Innovation Center (2016), providing talent pipeline and academic collaboration for regional technology development.
• Câmara Municipal do FundãominorStrategic or Co-development PartnerMunicipal government partner for the Fundão Innovation Center (2019), specializing in energy solutions development and management.
• Câmara Municipal de PortalegreminorStrategic or Co-development PartnerMunicipal government partner for the Portalegre Innovation Center (2020), specializing in Cognitive Cities, Energy Efficiency and DevOps.
• Instituto Politécnico de Portalegre (IPP)minorStrategic or Co-development PartnerAcademic partner for the Portalegre Innovation Center (2020), specializing in Cognitive Cities, Energy Efficiency and DevOps.
• Câmara Municipal de Vila RealminorStrategic or Co-development PartnerMunicipal government partner for the Vila Real Innovation Center (2022), specializing in Cognitive Cities, Energy Efficiency and DevOps. Partnership includes Regia Douro Park and UTAD.
• Regia Douro ParkminorStrategic or Co-development PartnerTechnology park partner for the Vila Real Innovation Center (2022). The center operates within the Regia Douro Park technology campus.
• UTAD (Universidade de Trás-os-Montes e Alto Douro)minorStrategic or Co-development PartnerUniversity partner for the Vila Real Innovation Center (2022), providing academic collaboration and talent pipeline for the regional technology hub.
• Quercus ANCN (Associação Nacional de Conservação da Natureza)minorStrategic or Co-development PartnerEnvironmental partnership for sustainability initiatives including Bosque Softinsa (650+ trees planted), beach cleanup (Praia da Vieira), Monsanto park cleanup, and Portalegre nature reserve cleanup. Partnership supports Softinsa's ESG and carbon footprint reduction goals.
• Nova SBE Inclusive Community ForumminorStrategic or Co-development PartnerSoftinsa signed the 'Compromisso com a Inclusão' (Commitment to Inclusion) pact created by Nova SBE Inclusive Community Forum. Aims to connect people with disabilities seeking opportunities to companies implementing inclusive recruitment practices.
• Cesae DigitalminorGTM or Marketing PartnerPartner for the Viseu Digital Tech 2026 event, a technology conference promoting digital competencies. Softinsa participated as a speaker, demonstrating thought leadership in AI enterprise adoption.

Scale indicators8 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Novabase: Portuguese IT services company listed on the Lisbon Stock Exchange with similar scale (~€150M revenue range) and a comparable portfolio spanning application services, cloud, and digital transformation for enterprise clients across Iberia.
• Babel: Iberian IT services firm with offices in Portugal delivering application development, cloud, and digital transformation; competes head-to-head with Softinsa on enterprise custom software development and nearshore delivery.
• Viewnext: Spanish sister company (also an IBM subsidiary) with which Softinsa originated; provides identical IT consulting, application management, and SAP/IBM services, often collaborating on cross-border Iberian enterprise engagements.
• Celfocus: Portuguese IT services firm (part of Novabase group) focused on telecommunications, financial services, and digital transformation; directly competes with Softinsa's Banking Client Unit and enterprise application practices.
• Indra (Minsait): Spanish IT services company with strong Iberian presence (Minsait brand) covering SAP, enterprise applications, and digital transformation; competes with Softinsa for cross-border Iberian enterprise clients and SAP mandates.
• Devoteam: European IT consulting firm with strong presence in Portugal focused on cloud platforms, cybersecurity, data, and AI; offers comparable digital transformation, managed services, and platform engineering capabilities to enterprise clients.

Broad incumbents

• Accenture Portugal: Global IT consulting giant with a large Portuguese practice; competes for the same enterprise digital transformation, SAP, and managed services mandates as Softinsa, with deeper multinational delivery capability.
• Capgemini Portugal: Global IT services firm with established Portuguese operations delivering application services, cloud transformation, and SAP consulting; directly competes with Softinsa on enterprise engagements, particularly in banking and insurance.
• PwC Portugal: Big 4 consulting firm with a Portuguese technology consulting practice; overlaps with Softinsa on SAP, digital transformation, and enterprise risk/regulatory advisory work for large Portuguese enterprises.
• Deloitte Portugal: Big 4 consulting firm with a significant Portuguese IT consulting practice; competes for enterprise transformation, SAP, and technology advisory mandates across the same financial services and industrial client base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@softinsa
• LinkedInlinkedin.com/company/softinsa
• Facebookfacebook.com/Softinsa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softinsa