Fulda

What Fulda does

Stadt Fulda (Magistrat der Stadt Fulda) is the municipal government authority of the city of Fulda in Hesse, Germany, headed by Oberbürgermeister Dr. Heiko Wingenfeld. The administration serves Fulda's residents, local businesses, and visitors by delivering the legally-mandated portfolio of German municipal services — civil registry, identification documents, building and housing permits, waste disposal, vehicle and parking administration, education and school administration, trade licensing, social and family services, and public safety (Stadtpolizei and Feuerwehr). With over 1,600 employees, it is among the largest employers in the Fulda region and operates assets including 18 municipal Kindertagesstätten, the Kinder- und Jugendtreff 'Zitrone', the Stadtgärtnerei (producing ~150,000 plants/year), the Vonderau Museum, the Volkshochschule (VHS), and a Career Portal with 10+ apprenticeship and 7 dual-study programs.

The organization's core digital product is the Serviceportal on fulda.de — a unified citizen-services platform bundling the Bürgerbüro (citizen office), Abfallkalender (AWIDO/CubeFour), Bürgerbeteiligung, Veranstaltungskalender, Mängelmelder (defect reporting), Fulda Maps GIS portal, public webcams (Friedrichstraße, Universitätsplatz, Dom zu Fulda), and a formal electronic-access infrastructure via De-Mail and beBPo. A separate Karriereportal (karriere-stadt.fulda.de) handles recruitment, apprenticeships, dual-study programs, internships, and the new Talent B.A.S.E. trainee-development office. The technology stack is hosted by ADDVALUE GmbH and uses open-source privacy tooling — Matomo analytics with IP anonymization, Cookiebot (Usercentrics A/S) consent management, GlitchTip error tracking, Shariff social-media wrappers, ReadSpeaker text-to-speech accessibility, OpenStreetMap and Google Maps integration — with AI-assisted editorial content drafting under human review.

The business model is non-commercial. The Magistrat der Stadt Fulda is funded by municipal taxes, statutory fees, and intergovernmental transfers; most services are delivered free of charge at the point of use. Revenue is therefore not disclosed as a commercial line item. The compensation figures documented in the input data (FSJ stipends €410–470/month, Praxissemester €2,400, Anerkennungsjahr €1,952.02/month per TVPöD, Sozialassistent €150/month) are payments made by the city to interns and apprentices, not revenue. The entity reports VAT ID DE112397560, holds the legally-mandated monopoly on local administrative services within its jurisdiction, and is currently scaling its training infrastructure (60 new trainees onboarded August 2025, Talent B.A.S.E. launched June 2026) while serving as host city for the Hessentag 2026 state festival and as a pilot site for the Schneller Gründen faster-company-formation initiative.

Name

Fulda

Legal name

Magistrat der Stadt Fulda

Website

https://fulda.de

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stadt Fulda (Magistrat der Stadt Fulda) is the municipal government of Fulda, Hesse, Germany, employing over 1,600 staff to deliver legally-mandated administrative services — civil registry, identification, building permits, waste disposal, social services, and public safety — to city residents, businesses, and visitors.

Ownership category

akta.pro rank

Product category

Public Administration Services

NAICS

Solid Waste Landfill (562212)

SIC

Refuse Systems (4953)

akta.pro primary industry

Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal administration
• Citizen services
• Civil registry
• Local government
• Public sector recruitment

Headquarters

HQ city

Fulda

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels10 records

Core offering

Stadt Fulda (Magistrat der Stadt Fulda) is the municipal government of the city of Fulda in Hesse, Germany. It delivers mandatory public administrative services to residents and businesses — civil registry, identification, waste disposal, building permits, parking, business licensing, and citizen participation — through a unified Serviceportal on fulda.de, supported by an in-person Bürgerbüro, telephone hotline, and encrypted De-Mail/beBPo channels. It also operates a separate Karriereportal for jobs, apprenticeships, dual-study programmes, and internships across administration, IT, social work, gardening, and emergency services.

Product overview

Stadt Fulda is the municipal government of the city of Fulda in Hesse, Germany, and operates a unified citizen-services digital platform rather than a single commercial product. The core offering is the Serviceportal, which bundles a set of sub-services — Bürgerbüro, Abfallkalender (powered by AWIDO), Bürgerbeteiligung and Veranstaltungskalender — for residents, complemented by the Mängelmelder defect reporter, the Fulda Maps GIS portal, the live Webcam service for three city viewpoints, and the formal electronic-communication Zugangseröffnung (De-Mail / beBPo) for legally compliant correspondence. A separate recruitment platform, the Karriereportal (karriere-stadt.fulda.de), hosts the city's jobs, apprenticeships, dual-study programmes, internship offerings and the Talent B.A.S.E. trainee-development programme. The site integrates third-party technologies such as Cookiebot for consent, Matomo for analytics, ReadSpeaker for accessibility, Google Maps and OpenStreetMap for maps, YouTube for video, social-media Shariff plugins, and is hosted by ADDVALUE GmbH.

Differentiator

Problem solved

Functional benefit

Brands

• Talent B.A.S.E. (Büro für Ausbildung, Studium und Entwicklung): City of Fulda's internal office for training, dual studies, and development of junior staff; successor to the 'Azubibüro', offering interdisciplinary trainee/dual-student projects.
• Foll Smart
• Mängelmelder Fulda

Products and services

• Serviceportal Central 24/7 online portal providing citizens of Fulda with access to municipal administrative procedures including identification documents, civil-registry services, waste-disposal information, relocation registration, certificates, and emergency/crisis topics, delivered via SSL/TLS-encrypted dialogs.
• Bürgerbüro (Citizen Office) Walk-in citizen service center at the Stadtschloss providing in-person municipal services and document issuance, with a document-issue box available outside opening hours and appointment booking via tevis.ekom21.de.
• Abfallkalender (Waste Calendar) Waste-collection calendar for the city of Fulda, powered by AWIDO web components from CubeFour GmbH, providing waste-pickup schedules and related information to residents.
• Mängelmelder (Defect Reporter) Online defect-reporting service that allows residents to submit reports of damage or issues (e.g., road defects, broken streetlights) directly to the city administration for action.
• Fulda Maps Interactive web map and GIS portal at buergergis.fulda.de providing geographic information about the city of Fulda, including districts, addresses, and city-planning data.
• Webcam Service Live webcam service streaming three city viewpoints — Friedrichstraße, Universitätsplatz and Dom zu Fulda — accessible from the city homepage.
• Elektronische Zugangseröffnung (De-Mail / beBPo) Formal electronic-access infrastructure providing De-Mail addresses ([email protected], [email protected], [email protected]) and a besonderes elektronisches Behördenpostfach (beBPo) for legally compliant electronic communication with citizens, courts, and authorities.
• Karriereportal Dedicated careers site for the city administration offering jobs across Handwerk, Verwaltung, Soziales, Kultur/Tourismus, Bau/Entwicklung and Blaulicht, plus apprenticeship, dual-study and internship programmes, a Karriere Blog, and an applicant-tracking system.
• Bürgerbeteiligung (Citizen Participation) Citizen-participation module on the Stadt Fulda website enabling residents to engage in municipal planning and decision-making processes.

Quantifiable outcome

• Over 1,600 employees, making Stadt Fulda one of the largest employers in the Fulda region.
• +4 more outcomes

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability7 records

Feature8 records

Partnerships

13 partnerships are on record, tiered core vendor — handles website design, programming, hosting, and matomo analytics hosting for stadt fulda's primary web presence., workforce-development partner for the freiwilliges soziales jahr (fsj) program in social placements., workforce-development partner for fsj placements at the vonderau museum., standard consent-management vendor (art. 6(1)(c) dsgvo)., standard web-analytics vendor, self-hosted at addvalue with ip anonymization., social-media integration with shared-controller arrangement under art. 26 dsgvo; eu-us data privacy framework certified., major embedded-media and mapping vendor; eu-us data privacy framework certified., web-font vendor with eu standard contractual clauses in place., map-tile provider; uk classified as adequate third country under gdpr., accessibility vendor; european hosting only (sweden and ireland)., state-level service integration., waste-calendar vendor with german-based servers. and internal error-tracking tool hosted in germany..

• ADDVALUE GmbHcore vendor — handles website design, programming, hosting, and matomo analytics hosting for stadt fulda's primary web presence.Technology or IntegrationADDVALUE GmbH (Ernst-Barlach-Straße 20, 36041 Fulda; +49 661 901503-300; [email protected]) is responsible for the conception, design, and programming of both fulda.de and karriere-stadt.fulda.de, and provides hosting services (including the Matomo analytics instance) under a German-GDPR-compliant Auftragsverarbeitung contract (Art. 28 DSGVO).
• Bund der Deutschen Katholischen Jugend (BDKJ), Bistum Fuldaworkforce-development partner for the freiwilliges soziales jahr (fsj) program in social placements.Strategic or Co-development PartnerBDKJ (Bistum Fulda; contact 0661 87-396; [email protected]) acts as the umbrella organization for the FSJ program at Stadt Fulda, coordinating placements in 18 municipal Kindertagesstätten and the Kinder- und Jugendtreff 'Zitrone'. The tripartite FSJ contract is concluded between BDKJ, the Magistrat der Stadt Fulda, and the volunteer.
• Internationaler Jugendgemeinschaftsdienst Marburg (IJGD)workforce-development partner for fsj placements at the vonderau museum.Strategic or Co-development PartnerIJGD Marburg (contact 06421 3096866; [email protected]) coordinates FSJ placements at the Vonderau Museum under the same tripartite arrangement with the Magistrat der Stadt Fulda; FSJ is regulated at Länder level and lasts 12 months from August/September.
• Usercentrics A/S (Cookiebot / Cybot A/S)standard consent-management vendor (art. 6(1)(c) dsgvo).Technology or IntegrationUsercentrics A/S (Havnegade 39, 1058 Copenhagen, Denmark) provides the Cookiebot consent-management platform that captures and documents user consent for cookies on fulda.de in compliance with GDPR.
• Matomo (open-source) hosted by ADDVALUEstandard web-analytics vendor, self-hosted at addvalue with ip anonymization.Technology or IntegrationOpen-source Matomo web analytics with IP anonymization, hosted by ADDVALUE GmbH under an Auftragsverarbeitung contract, used to analyze site usage (page views, regions, log files, actions) and optimize web offerings under Art. 6(1)(f) DSGVO.
• Meta Platforms Ireland Limited (Facebook & Instagram)social-media integration with shared-controller arrangement under art. 26 dsgvo; eu-us data privacy framework certified.Technology or IntegrationShariff-integrated Facebook and Instagram elements; Stadt Fulda and Meta Platforms Ireland are joint controllers for on-site data collection, while Meta solely controls downstream processing; data transfers to the US rely on EU Standard Contractual Clauses and EU-US DPF certification (participant 4452).
• Google Ireland Limited (YouTube, Maps, Web Fonts)major embedded-media and mapping vendor; eu-us data privacy framework certified.Technology or IntegrationYouTube videos, Google Maps, and Google Web Fonts are embedded on fulda.de; processing relies on Art. 6(1)(f) DSGVO legitimate interest for attractive presentation of online offerings; data transfers to the US are covered by EU-US DPF certification (participant 5780).
• Adobe Systems Incorporated (Adobe Fonts / Typekit)web-font vendor with eu standard contractual clauses in place.Technology or IntegrationAdobe Fonts (formerly Typekit) supplies web fonts for the karriere-stadt.fulda.de site; Adobe Systems Incorporated (345 Park Avenue, San Jose, CA 95110-2704, USA) receives the visitor IP address; no cookies are set during font delivery; data transfers rely on EU Standard Contractual Clauses.
• OpenStreetMap Foundationmap-tile provider; uk classified as adequate third country under gdpr.Technology or IntegrationMap material from OpenStreetMap Foundation (St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom) is embedded; UK is recognized as an adequate data-protection third country by the EU.
• ReadSpeakeraccessibility vendor; european hosting only (sweden and ireland).Technology or IntegrationReadSpeaker provides a text-to-speech service that generates audio files upon user activation; technical cookies (max 30 days) store user preferences; all processing takes place on ReadSpeaker servers in Sweden and Ireland; no persistent personal data storage.
• Hessen-Finder (Regierungspräsidium Darmstadt, Land Hessen)state-level service integration.Technology or IntegrationHessen-Finder, operated by the State of Hessen through Regierungspräsidium Darmstadt (Luisenplatz 2, 64283 Darmstadt), supplies plugins and content used to enrich the Stadt Fulda website under Art. 6(1)(f) DSGVO.
• CubeFour GmbH (AWIDO)waste-calendar vendor with german-based servers.Technology or IntegrationAWIDO web components from CubeFour GmbH (Bgm.-Wohlfahrt-Str. 72b, 86343 Königsbrunn) power the Abfallkalender; technical cookies contain no personal data and do not track behavior; servers located in Germany; encrypted transmission.
• GlitchTip (open-source error management)internal error-tracking tool hosted in germany.Technology or IntegrationOpen-source GlitchTip software captures, analyzes, and resolves technical errors on the website and applications; processing based on Art. 6(1)(f) DSGVO and § 25 TDDDG; hosted in Germany.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Others

• Usercentrics (Cookiebot): GDPR consent-management vendor (formerly Cybot A/S) whose Cookiebot platform is integrated on fulda.de. Comparable ecosystem vendor used across many German public-sector websites.
• ekom21: Hessian municipal IT service provider behind the tevis appointment-booking platform used by Stadt Fulda's Bürgerbüro. Comparable municipal-IT vendor serving multiple Hessian cities — an ecosystem peer rather than a competitor.
• ADDVALUE GmbH: Local Fulda-based vendor providing hosting, design, programming and Matomo analytics for both fulda.de and karriere-stadt.fulda.de. Direct infrastructure supplier and core implementation partner, not a competitor.

Broad incumbents

• Stadt Frankfurt am Main: Much larger Hessian municipal authority that operates a more developed digital citizen-services platform (Serviceportal Frankfurt, open-data initiatives). Comparable in service categories but operates at materially greater scale and budget.
• Stadt Darmstadt: Hessian municipal authority with overlapping e-government services, including Hessen-Finder integration supplied via Regierungspräsidium Darmstadt. Provides a useful benchmark for digital service maturity in the same federal state.
• Stadt Wiesbaden: Hessian state-capital municipal authority with a comparable digital citizen-services portal and Kindertagesstätten network. Larger in scale but offers a useful upper-tier benchmark for portal functionality and recruiting scale.

Direct peers

• Universitätsstadt Gießen: Mid-sized Hessian city running a parallel municipal services portal and recruiting infrastructure. Comparable in service breadth (citizen services, Kindertagesstätten, citizen participation) and in digital-channel maturity.
• Stadt Marburg: Hessian municipal authority of similar scale with a digital Serviceportal, Bürgerbüro operations, and FSJ/Ausbildung pipelines comparable to Stadt Fulda's. Shares regional labor market and state-level Hessen-Finder integrations.
• Stadt Kassel: Mid-sized Hessian municipal authority (Magistrat) operating a comparable citizen-services portal, Kindertagesstätten network, and career/training infrastructure. Closest analogue to Stadt Fulda in terms of population tier, federal-state context, and service portfolio.

Emerging players

• govdigital eG: German public-sector IT cooperative providing e-government infrastructure to municipalities and federal agencies. Comparable as an emerging ecosystem player in Hessian municipal digital-service delivery, though not a direct operational competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/fulda
• Facebookfacebook.com/stadtfulda
• LinkedInlinkedin.com/company/stadt-fulda

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fulda