Yakima Neighborhood Health Services

What Yakima Neighborhood Health Services does

Yakima Neighborhood Health Services (YNHS), doing business as Neighborhood Health and YNHS, is a nonprofit Federally Qualified Health Center (FQHC) founded in 1975 in Yakima, Washington. The organization operates an integrated care delivery model that combines primary medical care, family dentistry, behavioral health, internal medicine, pediatrics, pharmacy, vision care, and women's/reproductive health across multiple clinic and program sites in Yakima, Sunnyside, and Granger, supplemented by a mobile medical unit and patient transportation services serving the Lower Valley. YNHS also operates wraparound social and housing programs including Neighborhood Connections (healthcare for the homeless), the Space Youth Center (ages 13–24), permanent supportive housing management (200+ beds county-wide), the Chuck Austin Place veteran housing complex, the First Steps/Maternity Support Services program, and an Advanced Practice Provider Residency. As of the most recent reporting, the organization serves more than 23,000 patients with over 90,000 visits annually.

The underlying technology is a primarily third-party, vendor-built clinical stack: an Electronic Health Record with integrated medical-dental patient records, the OCHIN-hosted MyChart patient portal (live since May 2026, replacing InteliChart), and Video Visits telehealth. The technology serves operational coordination rather than a proprietary product; YNHS does not disclose any in-house software development, AI/ML capabilities, or patents/trademarks. Infrastructure investments are recent and ongoing — most notably the June 2026 opening of the 15,200-square-foot Terrace Heights dental clinic co-located with the PNWU School of Dental Medicine, which adds 22 operatories and a projected 6,000 additional patients per year.

Revenue mechanics blend four streams: (1) patient services billed primarily to Medicaid (Apple Health), Medicare, and private insurance; (2) federal HRSA Health Center Program grants under 42 U.S.C. § 254b; (3) sliding fee scale charges discounted to patients at or below 200% of Federal Poverty Guidelines, with no denial of service based on ability to pay; and (4) philanthropic donations from individuals, corporate partners (Delta Dental of Washington, Arcora Foundation, Henry Schein), and grassroots programs (Amazon Smile, Fred Meyer Community Rewards). YNHS benefits from FTCA-Deemed Facility status granting Federal Tort Claims Act liability coverage, Joint Commission full accreditation held by fewer than 15% of providers, and Level 3 Patient-Centered Medical Home recognition maintained for 15 consecutive years. The organization is led by President and CEO Rhonda D. Hauff with a full C-suite including a CMO, CDO, COO, CFO, CIO, Chief Quality & Compliance Officer, and Chief Strategic Initiative Officer; Dr. Daniel Dunbar, DO was named Chief Medical Officer during the recent leadership transition.

Name

Yakima Neighborhood Health Services

Legal name

Yakima Neighborhood Health Services

Website

https://ynhs.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

101–250 employees

Short description

Yakima Neighborhood Health Services is a nonprofit Federally Qualified Health Center in Yakima, Washington providing integrated medical, dental, behavioral health, pharmacy, vision, and housing services to more than 23,000 underserved patients annually across seven clinic and program locations throughout the Yakima Valley.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Health Care and Social Assistance (62), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Dental health services
• Homeless health services

Headquarters

HQ city

Yakima

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue from providing healthcare services billed to patients with Medicaid (Apple Health), Medicare, and private insurance coverage. Core revenue stream from medical, dental, and behavioral health visits.
2. HRSA Health Center Program Grants: Federal grant funding under 42 U.S.C. § 254b as a Federally Qualified Health Center (FQHC), providing essential operational support for serving underserved populations.
3. Donations and Charitable Contributions: Individual donations, corporate contributions from partners like Delta Dental of Washington, Arcora Foundation, and Henry Schein, and fundraising activities to support programs and facility expansions.
4. Sliding Fee Scale Services: Discounted healthcare services offered to uninsured and underinsured patients based on family size and income, ensuring access regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Yakima Neighborhood Health Services (YNHS) operates as a Federally Qualified Health Center providing integrated medical, dental, behavioral health, pharmacy, vision, and reproductive health services across multiple clinic locations in Yakima, Sunnyside, and Granger, Washington. The organization serves over 23,000 patients annually with more than 90,000 visits, including dedicated homeless services, maternal/infant support, youth programming, and telehealth via Video Visits, with care available regardless of ability to pay through a sliding fee scale.

Product overview

Yakima Neighborhood Health Services operates as a Federally Qualified Health Center (FQHC) providing integrated healthcare services across Yakima County, Washington. The organization offers a comprehensive portfolio of core clinical services including Primary Medical Care, Behavioral Health, Family Dentistry, Pediatrics, Internal Medicine, Pharmacy, Vision Care, and Women's Health. These services are delivered through a multi-location network with facilities in Yakima, Sunnyside, and Granger, plus mobile clinic and transportation services. Supporting programs include homeless services, youth resources, maternal/infant support, health education, health coverage navigation, and an Advanced Practice Provider Residency training program. The organization also offers telehealth through Video Visits and patient portal access via MyChart. Founded in 1975, YNHS serves over 23,000 patients annually with more than 90,000 visits, providing care regardless of ability to pay through a sliding fee scale.

Differentiator

Problem solved

Functional benefit

Brands

• The Space: Youth center serving youth ages 13-24, providing a safe, supportive environment with wraparound services including counseling, tutoring, housing help, and life skills.
• Neighborhood Connections
• Chuck Austin Place

Products and services

• Primary Medical Care Family medicine services providing lifelong care for patients from infancy through senior years, including same-day appointments, preventive care, and lasting patient-provider relationships.
• Behavioral Health Integrated mental health and substance abuse services combined into overall healthcare plans, including depression screening, postpartum depression screening, brief therapy, and counseling.
• Family Dentistry Comprehensive dental services for all ages including exams, digital x-rays, cleanings, fillings, crowns, extractions, dentures, emergency care, and fluoride treatments.
• Internal (Adult) Medicine Specialized adult healthcare for patients with chronic illnesses or difficult-to-diagnose symptoms, delivered by internists with additional training.
• Pediatrics Board-certified pediatric care from birth through adulthood covering physical, mental, and social health, including well-child checks, vaccinations, and developmental monitoring.
• Pharmacy Full-service pharmacy with same-day prescription availability, phone-in refills, prescription transfers, medication analysis, and high-cost medication management assistance.
• Vision Care Optometry and vision services including comprehensive eye exams, lens prescriptions, frames fitting, glaucoma and cataract screening, and ophthalmology referrals.
• Women's Health / Reproductive Health Comprehensive reproductive health services including OB/GYN care, prenatal care, Pap tests, STI testing, contraception, adolescent gynecologic care, and specialist coordination.
• Health Care for the Homeless Neighborhood Connections program providing medical, dental, and behavioral health services for anyone experiencing housing instability, including mobile shower services and veteran-focused care at Chuck Austin Place.
• Video Visits (Telehealth) Telehealth appointments via phone, tablet, or computer enabling remote healthcare consultations for patients with transportation barriers, sick children, or scheduling conflicts.
• Patient Portal (MyChart) Online patient portal for managing healthcare including appointment scheduling, bill payment, prescription refills, and access to detailed drug information, powered by OCHIN MyChart.
• Transportation & Mobile Clinic Transportation services from Yakima to Mabton connecting patients to clinics, plus a Mobile Medical Unit with two exam rooms providing immunizations, physicals, and basic care across the Lower Valley.
• The Space Youth Center Safe drop-in center for youth ages 13-24 at the Anita Monoian Campus, providing counseling, tutoring, housing help, employment support, life skills workshops, and health/wellness information.
• Homeless Services Comprehensive homeless services including Neighborhood Connections case management, Medical Respite Care for post-hospitalization recovery, Permanent Supportive Housing, and Master Lease landlord partnerships.
• Support for Moms & Babies

Quantifiable outcome

• 93% housing retention rate for permanent supportive housing residents in Yakima County
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Pacific Northwest University of Health Sciences (PNWU)coreStrategic or Co-development Partner · 19 June 2026Partnership to establish PNWU School of Dental Medicine at Terrace Heights clinic. Clinic serves as hands-on training site for dental students gaining real-world experience in community-based setting. By 2028, 36 dental students will train at the clinic.
• Enterprise Community PartnersminorOthersNational nonprofit that helps create affordable housing featured Chuck Austin Place story about how a former Marine Corps armory was transformed into veteran housing.
• Justice Housing YakimacoreStrategic or Co-development PartnerPartners on permanent supportive housing including Cottage Hill Place with 16 units. YNHS case manager on site four days a week to connect residents with healthcare resources.
• Office of Rural and Farmworker HousingminorStrategic or Co-development PartnerStatewide nonprofit providing technical assistance for housing projects across Yakima County including permanent supportive housing developments.
• Senator Patty MurrayminorOthersFederal advocacy support for funding that helps protect housing and homelessness programs at YNHS. Visited campus to learn about integrated care and housing services.
• Washington HealthPlanFindercoreStrategic or Co-development PartnerPartnership to help patients find affordable health coverage through state health insurance marketplace with trained navigators available to assist.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Neighborcare Health: Seattle-based FQHC providing medical, dental, behavioral health, and homeless services with sliding fee scale to underserved populations. Comparable integrated care model with strong homeless services programs analogous to YNHS's Neighborhood Connections division.
• HealthPoint: Washington state FQHC network serving King and Pierce counties with integrated medical, dental, behavioral health, and pharmacy services. Similar HRSA-funded model with comparable patient demographics and PCMH-recognized care delivery.
• Yakima Valley Farm Workers Clinic: Largest FQHC in the Pacific Northwest, also serving the Yakima Valley with comprehensive medical, dental, behavioral health, and pharmacy services for underserved populations. Direct competitor for patients, providers, and federal grant funding in the same geographic footprint.
• Community Health Care: Tacoma-based FQHC delivering medical, dental, behavioral health, and pharmacy services to underserved Pierce County populations. Comparable HRSA-funded model with PCMH recognition and sliding fee scale serving similar patient demographics.
• Sea Mar Community Health Centers: Washington state FQHC operating a comparable integrated care model (medical, dental, behavioral health, pharmacy) with similar HRSA funding structure and sliding fee scale. Comparable in scale and service breadth across multiple Washington counties.
• Family Health Centers: Okanogan-based FQHC serving rural North Central Washington with integrated medical, dental, and behavioral health services. Highly comparable rural FQHC model with similar geographic challenges and underserved population focus.

Others

• National Association of Community Health Centers: National advocacy and trade association for FQHCs and Look-Alike health centers. Represents the peer ecosystem YNHS belongs to, provides federal lobbying, training, and operational support that directly influences YNHS's funding and regulatory environment.
• National Health Care for the Homeless Council: National advocacy organization supporting Health Care for the Homeless programs and the medical respite/PSH models that YNHS's Neighborhood Connections division operates. Provides federal advocacy, training, and grant pipeline relevant to YNHS's homeless services strategy.

Broad incumbents

• ChenMed: Family-owned value-based primary care provider serving low-income seniors through dual-eligible Medicare Advantage plans. Comparable mission of providing intensive coordinated care to complex, underserved populations, though for-profit and operating at national scale.
• Oak Street Health (CVS Health): Value-based primary care provider (acquired by CVS Health in 2023) serving Medicare Advantage dual-eligible seniors with integrated care models. Operates at significantly larger scale with private capital backing but addresses similar underserved, complex-needs population through intensive care coordination.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCqHN741nXOzEW3XzPTomFBA
• Facebookfacebook.com/YakimaNeighborhood
• Instagraminstagram.com/thespaceyouthcenter
• LinkedInlinkedin.com/company/yakima-neighborhood-health-services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yakima Neighborhood Health Services