Family Rescue

What Family Rescue does

Family Rescue Inc. is a private nonprofit organization founded in 1981 and headquartered at 8811 S. Stony Island Ave. in Chicago, Illinois. The organization operates as one of Illinois' largest and most comprehensive domestic violence service agencies, providing a complete continuum of care from crisis intervention through long-term housing stability. Its core programs include the Rosenthal Family Lodge (a 36-bed emergency shelter operating 24/7/365 and one of only two Chicago DV shelters accepting teen males), Ridgeland Apartments (22 units of transitional housing for families with children including on-site licensed daycare and after-school programs), New Heights Apartments (54 units of transitional and rapid-rehousing for survivors with or without children across scattered-site Chicago locations), the Community Outreach Program (non-residential counseling and support groups), the Legal Advocacy Program (embedded in Cook County Domestic Violence Court and Chicago Police stations), and an ICDVP-approved 40-Hour Domestic Violence Training program. Service delivery is primarily field-based through a 24-hour bilingual crisis hotline (800-360-6619), emergency shelter intake, community outreach, and co-located partnerships with the Chicago Police Department and Cook County courts.

Name

Family Rescue

Legal name

Family Rescue Inc.

Website

https://familyrescueinc.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Rescue is a Chicago-based nonprofit founded in 1981 providing comprehensive domestic violence services including 24-hour crisis hotline, emergency shelter, transitional and rapid-rehousing, legal advocacy, and community outreach, primarily serving women and children survivors on Chicago's South Side.

Ownership category

akta.pro rank

Product category

Domestic Violence Social Services

NAICS

Individual and Family Services (6241), Emergency and Other Relief Services (624230), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industry

Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

Keywords

• Domestic violence services
• Emergency shelter services
• Transitional housing programs
• Legal advocacy services
• Community outreach education

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual and Corporate Donations: Family Rescue relies on generous support from individual donors and organizations. The organization accepts one-time and monthly donations via Square checkout. Corporate sponsorships are sought for events such as the annual Golf Tournament.
2. Government Grants and Contracts: Funding from government sources including HUD (US Housing & Urban Development), Illinois Department of Human Services (IDHS), Illinois Criminal Justice Information Authority (ICJIA), Illinois Attorney General, Chicago Department of Family & Support Services (DFSS), Illinois Coalition Against Domestic Violence (ICADV), and Coronavirus Emergency Supplemental Funding (CESF).
3. 40-Hour Domestic Violence Training Fees: The organization charges fees for its ICDVP-approved 40-hour domestic violence training program. Full training costs $250 (check/money order) or $257.55 (electronic). The hybrid 20M/20 format costs $375-$378.93 total. Need-based sponsorship funds are available.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Family Rescue provides a comprehensive continuum of domestic violence services free of charge to survivors, including 24-hour bilingual crisis intervention, emergency shelter (36 beds), transitional and rapid-rehousing (76 units combined), legal advocacy in courts and police stations, individual and group counseling, children's programming with licensed daycare, financial literacy and career services, and community prevention education. The organization also generates revenue through ICDVP-approved 40-hour domestic violence training programs for professionals.

Product overview

Family Rescue is a non-profit organization providing comprehensive domestic violence services through a portfolio of interconnected programs. The core offerings include emergency shelter (Rosenthal Family Lodge with 36 beds operating 24/7), transitional housing (Ridgeland Apartments with 22 units for families, and New Heights Apartments with 54 units for survivors with or without children), community-based counseling and support groups (Community Outreach Program), and legal advocacy services. A Client Portal provides password-protected access for clients. Additionally, the organization offers ICDVP-approved 40-Hour Domestic Violence Training for professionals seeking certification. All services are provided free of charge in English and Spanish.

Differentiator

Problem solved

Functional benefit

Brands

• Rosenthal Family Lodge: Emergency shelter providing safe refuge for people fleeing domestic violence, with 36 beds, 24-hour bilingual crisis line, and children's programming.
• Ridgeland Apartments & Children's Program
• New Heights Apartments
• Community Outreach Program
• Legal Advocacy Program

Products and services

• Rosenthal Family Lodge (Emergency Shelter) 36-bed emergency shelter for families and individuals fleeing domestic violence, operating 24 hours a day, 365 days a year. Offers crisis intervention, supportive counseling, legal and social service advocacy, life skills education, children's programs, and non-emergency medical assistance. One of only 2 Chicago DV shelters that accepts teen males, keeping mothers with their older children together. Bilingual services in English and Spanish.
• Ridgeland Apartments & Children's Program Two-year transitional housing program with 22 units of subsidized and permanent housing for unhoused adults and children who are survivors of domestic violence. Includes comprehensive survivor support services, on-site licensed daycare, after-school program for ages 5-12, and teen enrichment program for ages 13-19. Each client has their own lease.
• New Heights Apartments Transitional housing and rapid-rehousing program with 54 units (18 transitional housing and 36 rapid-rehousing units) scattered throughout Chicago. Open to both single survivors and survivors with children. Includes step-up/step-down rent processes, lease support, and landlord coordination enabling seamless transfers across properties for safety.
• Community Outreach Program Non-residential counseling and support services for domestic violence survivors including crisis intervention, information and referrals, emotional support, safety planning, children's services, counseling, and education and prevention seminars. Facilitates over 10 support groups weekly in English and Spanish at home office and four Chicago Department of Family & Support Services offices.
• Legal Advocacy Program Legal advocacy assisting survivors with intervention, counseling, and resources throughout the criminal and civil legal systems. Provides assistance with obtaining police reports, Orders of Protection, court accompaniment, information and referrals, and maintains permanent presence in Chicago Police 3rd District and Area South stations and in the Cook County Domestic Violence Court.
• ICDVP-Approved 40-Hour Domestic Violence Training Illinois Certified Domestic Violence Professional (ICDVP)-approved 40-hour domestic violence training program covering awareness, crisis intervention, safety planning, and related topics. Available in multiple formats: in-person full 40-hour ($250 check/$257.55 electronic), virtual hybrid 20V/20 format, and module-based 20M/20 format ($375 check/$378.93 electronic). Customized 2-3 hour training also offered at $20 per hour per participant. Need-based sponsorship funds available.

Quantifiable outcome

• Served over 5,000 survivors during first 10 years of operation (1981-1991)
• +3 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered minor and core.

• Schweitzer FoundationminorOthersFamily Rescue partners with the Schweitzer Foundation to provide students with internship opportunities to gain internship credit hours. The partnership supports the organization's volunteer and intern programs.
• University of ChicagominorOthersUniversity of Chicago students can complete internship credit hours at Family Rescue. Part of the organization's broader educational partnership network for social work and related fields.
• Chicago State UniversityminorOthersFamily Rescue partnered with Chicago State University to create the CSU Works Program (1996), which focused on assisting survivors of domestic violence so they could gain vocational training and enter the workforce.
• Syracuse UniversityminorOthersSyracuse University students can complete internship credit hours at Family Rescue as part of the organization's educational partnership network.
• Kennedy-King CollegeminorOthersKennedy-King College students can complete internship credit hours at Family Rescue. Part of the organization's community college partnerships.
• University of Illinois ChicagominorOthersUniversity of Illinois Chicago students can complete internship credit hours at Family Rescue. MSW supervision is available for social work students.
• Multi-site LandlordscoreStrategic or Co-development PartnerFamily Rescue partners with multi-site landlords for its scattered-site housing units in the New Heights Apartments program. This allows clients to easily transfer leases between locations if needed for safety, helping survivors move quickly if their abuser finds them. Landlords allow seamless lease transfers across properties.
• Susan Spencer (Nurse and Social Worker)coreStrategic or Co-development PartnerSusan Spencer, a nurse and social worker from Pennsylvania, pioneered Family Rescue's work on the intersection between domestic violence and HIV/AIDS transmission starting in 2009. She trained agency staff, who in turn trained other human service professionals in the area. Family Rescue was the first program in the country to have this training, part of a national movement to bring healthcare to survivors.
• Chicago Furniture BankminorChannel Partner/ Reseller/ DistributorChicago Furniture Bank is Family Rescue's partner for furniture and mattress donations. Clients needing furniture and/or mattresses are referred to the Chicago Furniture Bank for their donation needs.
• Chicago Police DepartmentcoreStrategic or Co-development PartnerPartnership with Chicago Police Department for the Domestic Violence Reduction Unit housed in 3rd District (and 4th District through Area South Complex) police stations. LAP staff are co-located and respond with officers to 911 domestic violence calls, link survivors with services, and assist with Orders of Protection in criminal court. First program of its kind in the country (1992).
• Cook County Domestic Violence CourtcoreStrategic or Co-development PartnerFamily Rescue's Legal Advocacy Program has permanent offices in the Centralized Domestic Violence Court of Cook County (opened 2005). LAP staff assist survivors with civil Orders of Protection, provide court accompaniment, and work toward coordinated system response. One of two DV agencies with permanent offices in the building.
• Chicago Department of Family & Support Services (DFSS)coreStrategic or Co-development PartnerFamily Rescue's Community Outreach Program provides services at four Chicago Department of Family & Support Services offices in addition to their home office, expanding reach to more survivors across the city.
• Illinois Coalition Against Domestic Violence (ICADV)coreStrategic or Co-development PartnerFamily Rescue is an ICDVP-certified 40-Hour Domestic Violence Training site approved by ICADV. The organization also receives funding through ICADV and participates in coalition activities for policy advocacy.
• Run Domestic Violence Out of Town (Coalition of 6 DV Agencies)coreStrategic or Co-development PartnerFamily Rescue participates in Team Run DV Out of Town, a coalition of six domestic violence agencies that raise funds and awareness through the Bank of America Chicago Marathon, Chicago Half Marathon, and 5K. The Network: Advocating Against Domestic Violence organizes this initiative.
• State's Attorney's OfficecoreStrategic or Co-development PartnerFamily Rescue's Legal Advocacy Program works closely with the State's Attorney's Office to prosecute domestic violence cases. The LAP staff help notify survivors when perpetrators are released from prison and assist with court proceedings and impact statements.
• Crime Victims' CompensationminorOthersFamily Rescue helps survivors apply for Crime Victims' Compensation to cover expenses such as window replacement and ambulance bills resulting from domestic violence incidents.
• FEMAminorOthersFamily Rescue helps eligible survivors access FEMA funds to pay mortgages and other housing-related expenses following domestic violence incidents.

Scale indicators10 records

Recent moves11 records

Expansion highlights5 records

Others

• The Network: Advocating Against Domestic Violence: Chicago-area coalition of DV agencies, including Family Rescue, that organizes the Run DV Out of Town marathon team. Comparable as an ecosystem participant and indirect peer as a coordinating body for DV service agencies in the region.
• Chicago Metropolitan Battered Women's Network: Coalition of DV service providers in the Chicago metropolitan area that advocates for system change and coordinates member agencies. Comparable as an ecosystem-level participant in the Chicago DV services space that Family Rescue engages with.

Direct peers

• KAN-WIN: Chicago-area nonprofit serving Asian American survivors of domestic violence and sexual assault with counseling, case management, and advocacy. Comparable as a Chicago DV service provider, though focused on a culturally-specific population.
• Apna Ghar: Chicago-based nonprofit providing emergency shelter, transitional housing, and culturally-specific services for survivors of domestic violence, with a focus on South Asian and other immigrant communities. Directly comparable as a Chicago DV services provider operating shelter, housing, and legal advocacy programs for similar populations.
• Sarah's Inn: Chicago-area DV agency serving west and south suburban Cook County with emergency shelter, counseling, legal advocacy, and community education. Highly comparable in service mix (crisis intervention through housing) and mission, with overlapping catchment area in the Chicago metro.
• Between Friends: Chicago nonprofit providing counseling, court advocacy, and 24-hour hotline services for domestic violence survivors, primarily serving Chicago's south and southwest sides. Directly comparable given geographic overlap with Family Rescue's South Side focus.
• Family Shelter Service: Chicago-area DV nonprofit (mentioned in Family Rescue management team backgrounds) providing shelter and supportive services for survivors in DuPage County. Directly comparable DV continuum provider in the broader Chicagoland region.
• Anew: Building Beyond Violence and Abuse: Chicago-area DV nonprofit offering shelter, counseling, advocacy, and prevention education across Chicago's western suburbs. Directly comparable as a DV continuum-of-care provider in the Chicagoland area serving similar survivor populations.
• Resilience (formerly Center for Advancing Domestic Peace): Chicago-based DV agency providing shelter, counseling, legal advocacy, and youth violence prevention programs. Comparable as a multi-service Chicago DV provider with overlapping programs and similar catchment geography.

Broad incumbents

• Pillars Community Health: Large Chicago-area community health organization offering DV services as part of a broader portfolio including mental health, primary care, and social services. Comparable as an established multi-service provider with overlapping DV programming but a wider mission scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/familyrescuechi
• LinkedInlinkedin.com/company/family-rescue
• Instagraminstagram.com/familyrescue

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Rescue