Diversified Laboratory Repair

What Diversified Laboratory Repair does

Diversified Laboratory Repair (DLR) is a US-based field service company specializing in the maintenance, repair, calibration, validation, and relocation of laboratory equipment, with a primary focus on temperature-sensitive assets such as ultra-low freezers, refrigerators, incubators, environmental chambers, and liquid nitrogen systems. Founded in 2004 and headquartered in Gaithersburg, Maryland, DLR operates a multi-brand servicing model that maintains equipment regardless of original manufacturer, serving life sciences/biopharma, healthcare/clinical, and academic research laboratory customers through two regional service hubs in the Mid-Atlantic (Gaithersburg, MD) and Northern California (Benicia, CA).

DLR's revenue model blends recurring annual service contracts (Silver Star for business-hours coverage, Gold Star for 24/7 coverage, and PM/PM+ preventive maintenance programs) with on-demand professional services including time-and-materials repairs, new equipment installation, IQ/OQ/PQ validation, NIST-traceable calibration, sample and equipment relocation, equipment rental, and EPA-compliant disposal. Pricing is quote-based and not publicly disclosed. Go-to-market is predominantly direct enterprise field sales with service engineers dispatched to customer sites, supplemented by inside sales through a website service request portal. Regulatory credentials (ISO 9001:2015 certification, GMP/GLP/GDP documentation practices, NIST-traceable instrumentation) are positioned as the primary differentiator for regulated-industry buyers.

Since June 1, 2023, DLR has operated as a wholly-owned subsidiary of Trane Technologies (NYSE: TT), housed within the parent's Life Science Solutions division. The acquisition aligned DLR with Trane's strategy to extend climate and temperature-control capabilities into life sciences and clinical end markets. DLR reports 3,000+ cumulative customers and 200,000+ completed jobs since inception, with a workforce of 101–250 employees concentrated in technical field roles.

Name

Diversified Laboratory Repair

Legal name

Diversified Laboratory Repair, Inc.

Website

https://dlrepair.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Diversified Laboratory Repair is a US field service company that provides maintenance, repair, calibration, validation, and relocation services for laboratory equipment, primarily temperature-sensitive assets, serving life sciences, biopharma, healthcare, and research laboratory customers across the Mid-Atlantic and California.

Ownership category

akta.pro rank

Product category

Laboratory Equipment Maintenance Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113)

SIC

Services-Miscellaneous Repair Services (7600), Services-Testing Laboratories (8734), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)

akta.pro primary industry

Maintenance, Service Contracts & Equipment Repair (Field Service, Parts) (HLAGAIAN)

akta.pro secondary industries

Refrigeration & Cold-Chain Equipment Service (IMAIABAE), Emergency Refrigeration Service (24/7) (HSAOAJAM), Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

Keywords

• Laboratory equipment repair
• Preventive maintenance services
• Equipment calibration services
• Validation compliance services
• Life science equipment service

Headquarters

HQ city

Gaithersburg

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Service Contracts (Silver Star, Gold Star, PM, PM+): Annual service contracts providing preventive maintenance, parts, labor, and emergency coverage. Silver Star covers business hours; Gold Star provides 24/7 coverage. PM and PM+ programs offer scheduled inspections with calibration using NIST-certified instruments.
2. Repair Services (Time and Materials): On-demand repair services for laboratory equipment performed at customer sites or in-shop. Includes emergency 24/7 service availability, parts replacement, and labor.
3. Equipment Installation: New equipment installation and startup services, including facility connections, delivery coordination, and initial training.
4. Relocation Services: Laboratory equipment and temperature-sensitive sample relocation services, customized per project requirements for single units or entire lab moves.
5. Validation Services: IQ, OQ, PQ validation services including temperature mapping for GMP/GLP compliance. Commissioning services for bringing new equipment into operational state.
6. Calibration Services: Documented calibration services for temperature, RH, CO2, O2, RPM, time, and vacuum using NIST-traceable instrumentation.
7. Equipment Rental: Short and long-term rental units with full service coverage for maintenance and repairs. Includes loaner freezers during in-shop repairs under service contracts.
8. Inside Delivery Services: Receiving, inspection, testing, delivery, setup, and verification of new equipment directly into laboratories.
9. Equipment Disposal Services: Proper disposal of decommissioned laboratory equipment, including refrigerant recovery per EPA requirements and recycling.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Full-service maintenance, repair, calibration, validation, installation, and relocation for temperature-sensitive laboratory equipment across all brands and types. Service delivery is via 24/7 emergency response, annual service contracts (Silver Star, Gold Star, PM, PM+), and on-demand time-and-material repairs with NIST-traceable calibration and GMP/GLP/GDP-compliant documentation.

Product overview

Diversified Laboratory Repair is a full-service laboratory equipment maintenance and repair company that provides comprehensive services including 24/7 emergency service, preventive maintenance (PM), PM+, Silver Star, and Gold Star service contracts, calibration services, validation services, liquid nitrogen services, relocation services, equipment rental, equipment installation, training, and technical assistance. The company operates as a unified service platform serving all brands and types of laboratory equipment, offering tiered service contracts (Silver Star for business hours coverage, Gold Star for 24/7 coverage) as well as standalone services like validation, calibration, and relocation. DLR is part of Trane Technologies and operates service centers in Maryland and California.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency Service

Quantifiable outcome

• Extends equipment life through preventive maintenance programs
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor.

• My Green LabminorStrategic or Co-development PartnerDLR supports the efforts of My Green Lab, an organization dedicated to decreasing lab-related energy and water consumption. DLR educates users on ways to reduce energy consumption of laboratory equipment and works to develop financial incentives and services for energy and water efficiency.
• NLRA (National Lab Repair Association)minorOthersIndustry association for laboratory equipment repair professionals. DLR displays NLRA membership logo on their relocation services page.
• ISBER (International Society for Biological and Environmental Repositories)minorOthersProfessional organization for repositories storing biological and environmental specimens. DLR displays ISBER membership/logo on their website.
• ASHRAEminorOthersAmerican Society of Heating, Refrigerating and Air-Conditioning Engineers. DLR displays ASHRAE membership logo on their relocation services page.
• ISPE (International Society for Pharmaceutical Engineering)minorOthersProfessional organization for pharmaceutical engineering professionals. DLR displays ISPE membership logo on their relocation services page.
• NCABAALASminorOthersNational Capital Area Branch of the American Association for Laboratory Animal Science. DLR displays NCABAALAS membership logo on their relocation services page.

Scale indicators6 records

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• Thermo Fisher Scientific: Global life sciences equipment manufacturer whose Unity Lab Services division sells and services laboratory freezers, CO2 incubators, centrifuges, and cold-storage systems through multi-year service contracts—making it a broad incumbent competing for the same regulated-customer service agreements as DLR.
• Eppendorf: Global laboratory equipment manufacturer offering installation qualification, operational qualification, and preventive maintenance services for freezers, shakers, bioreactors, and centrifuges in life sciences research and bioprocessing—overlapping with DLR's validation and contract maintenance capabilities.
• Avantor (VWR International): Global laboratory products distributor and equipment services provider that delivers installation, calibration, and repair services across thousands of accounts, frequently partnering with or competing against regional independent service organizations like DLR for equipment maintenance at mid-market and enterprise labs.
• Trane Commercial Services: Trane Technologies' own commercial HVAC, refrigeration, and building services business, which provides field service, maintenance contracts, and emergency response for temperature-control systems that overlap with the temperature-control expertise DLR delivers in life sciences applications.

Emerging players

• Labconco Corporation: U.S. manufacturer of laboratory equipment including fume hoods, biosafety cabinets, freeze dryers, and glove boxes, with installation, certification, and service offerings that intersect DLR's installation, validation, and laboratory equipment maintenance capabilities.
• Caron Products & Services: U.S. manufacturer of laboratory environmental equipment including reach-in and stackable incubators, photostability chambers, and environmental rooms, with installation and service capabilities that intersect DLR's installation, validation, and temperature-controlled maintenance offerings for research and clinical customers.

Others

• STERIS plc: Provider of sterilization, contamination control, and laboratory equipment services to life sciences and healthcare customers, including equipment maintenance, validation, and repair contracts whose customer base and procurement cycles overlap with DLR's clinical and biopharma accounts.

Direct peers

• BINDER GmbH: German manufacturer of incubation, drying, and temperature/humidity-controlled chambers with an international service network that installs, validates, and repairs laboratory equipment in biopharma and research facilities, directly comparable to DLR's temperature-controlled equipment maintenance business.
• PHC Holdings Corporation (PHCbi): Japanese manufacturer of laboratory refrigerators, freezers, and CO2/N2 incubators with a global service network that installs, validates, and maintains its own equipment in life science facilities—directly competing with DLR on multi-brand third-party and OEM-anchored service contracts for temperature-controlled laboratory equipment.
• Helmer Scientific: U.S. manufacturer of laboratory refrigerators, plasma freezers, and incubators with its own nationwide service and validation organization that performs preventive maintenance, calibration, and emergency repair in clinical and research laboratories, overlapping directly with DLR's core offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Diversified-Laboratory-Repair-130097777116018
• LinkedInlinkedin.com/company/diversified-laboratory-repair-inc-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diversified Laboratory Repair