What Authgear does

Authgear is a Customer Identity and Access Management (CIAM) platform developed and operated by SkyMakers Digital Group — a Hong Kong-based group whose primary legal entity is SkyMakers Digital Limited, with affiliated Oursky Limited governing enterprise self-hosted licensing. The platform is offered in two deployment modes: Authgear Cloud (a managed SaaS) and Authgear ONCE (a self-hosted/on-premise edition), both built on OAuth 2.0, OpenID Connect, JWT, and WebAuthn/FIDO2 standards. Functional coverage spans authentication (passkeys, biometric, social login via Apple/Google/Facebook/GitHub/LinkedIn/WeChat, WhatsApp OTP, SMS OTP, magic links, TOTP), authorization via roles and groups surfaced in JWT/UserInfo claims (RBAC), adaptive multi-factor authentication, single sign-on, machine-to-machine tokens for microservices, attack protection (rate limiting, CAPTCHA, account lockout), user management, customizable hosted login pages, and extensibility hooks. The platform is hosted on Google Cloud Platform, with payments processed by Stripe (PCI DSS Level 1).

The product targets four overlapping use cases: B2C CIAM for consumer-facing businesses; extended workforce and frontline-worker authentication (evidenced by MTR, Bupa, the global QSR brand, and Palace case studies); multi-tenant B2B SaaS applications; and enterprise SSO (with Azure AD integration as demonstrated at MTR Corporation). The customer book listed in source material is anchored in Hong Kong — K11/New World Development, Hongkong Land, MTR Corporation, Bupa (Hong Kong arm), HKPC, HKL, Outback Steakhouse, CIMIC, Cornerstone Technologies, and Palace — alongside a "global QSR" fast-food chain referenced but not named, and an EV-charging deployment at Cornerstone Technologies. Compliance posture is ISO 27001 and SOC 2 Type II, with GDPR support (DPA, EU SCCs, UK International Data Transfer Addendum).

Go-to-market is hybrid: a product-led growth motion runs on a free tier with unlimited monthly active users, a self-service signup at portal.authgear.com, free developer tooling, an active Discord community, and SEO comparison pages targeting buyers evaluating Okta, Auth0, Cognito, and Firebase. A parallel enterprise sales motion is used for paid deployments requiring custom SLAs (99.95% monthly uptime standard, with quote-based upgrades), dedicated regional support, and self-hosted licensing. Pricing is freemium for cloud and quote-based for enterprise; revenue is not publicly disclosed and no external funding rounds are reported in source material.

Name

Authgear

Legal name

SkyMakers Digital Limited

Website

https://authgear.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Authgear is a Hong Kong-based Customer Identity and Access Management (CIAM) platform offering cloud and self-hosted authentication and authorization solutions. It serves B2C, B2B SaaS, extended workforce, and enterprise SSO use cases via freemium and enterprise pricing models.

Ownership category

akta.pro rank

Product category

Customer Identity and Access Management (CIAM)

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customer Identity & Access Management (CIAM) (BPAMAEAA)

akta.pro secondary industries

Identity & Access for Workforce (IAM/SSO/MFA, Conditional Access) (BPAEAIAH), Single Sign-On (SSO) & Federation (BPAMAEAF)

Keywords

• Customer identity management
• Authentication platform
• Access management
• Identity as a service
• User authentication

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Cloud Subscription (SaaS): Managed cloud service with subscription-based pricing tiers including free plan with unlimited MAUs, and paid plans with additional features, support levels, and SLA guarantees.
2. Enterprise License (Self-hosted): Self-hosted deployment option with enterprise licensing terms governed by Oursky Limited. Includes support plans with response time commitments and additional services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Authgear provides a Customer Identity and Access Management (CIAM) platform that delivers authentication, authorization, and user management for digital applications. The platform is offered through two deployment models: Authgear Cloud (a managed SaaS service) and Authgear ONCE (a self-hosted deployment option), enabling customers to choose between fully managed infrastructure and on-premises control.

Product overview

Authgear is a Customer Identity and Access Management (CIAM) platform that offers two deployment options: Authgear Cloud (managed SaaS solution) and Authgear ONCE (self-hosted/on-premise). The platform provides a comprehensive suite of authentication and authorization modules including core Authentication, Authorization (RBAC), Adaptive MFA, Single Sign-On, Social Login, Passwordless/Passkeys, Biometric Authentication, WhatsApp OTP, Attack Protection, User Management, Machine-to-Machine Token, Customization, Extensibility, and Self-Serve Settings. Additional features include SMS Pumping Protection for fraud prevention. The architecture supports microservices environments with JWT tokens and integrates with cloud infrastructure (Google Cloud Platform) and various social login providers.

Differentiator

Problem solved

Functional benefit

Brands

• ONCE: Self-hosted/on-premise deployment option of Authgear for organizations that prefer to manage their own infrastructure.

Quantifiable outcome

• 2x faster detection and blocking of attacks and abuse
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability2 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• Google Cloud PlatformcoreTechnology or IntegrationAuthgear's physical infrastructure is hosted and managed within Google's secure data centers around the globe utilizing Google Cloud Platform technology. Google's data center operations are accredited under ISO 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 1/2/3, PCI DSS, and CSA STAR. This partnership ensures enterprise-grade infrastructure security and global reliability.
• StripecoreTechnology or IntegrationStripe, a PCI DSS Level 1 compliant payment gateway, is used for securing and processing card payments. This partnership ensures secure payment processing without Authgear handling or storing financial data.
• FIDO AlliancecoreStrategic or Co-development PartnerAuthgear is a Passkey Pledge Partner committed to advancing FIDO2/WebAuthn standards for passwordless authentication. The partnership demonstrates commitment to industry standards for phishing-resistant authentication.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Firebase Authentication: Firebase Authentication is Google's developer-focused CIAM offering with social login, phone auth, and passwordless flows. Authgear is explicitly positioning against Firebase in its comparison pages, and both share the developer-first GTM and freemium entry-point approach.
• Auth0 (Okta): Auth0 is a CIAM platform offering authentication, SSO, MFA, and social login as a managed service — directly comparable to Authgear Cloud's feature set, target audience (developers and enterprise app teams), and subscription-based SaaS model. Auth0 is the most common comparable cited in Authgear's own comparison pages.
• AWS Cognito: AWS Cognito is a hyperscaler CIAM service providing user pools, identity pools, social login, and MFA on AWS infrastructure. Both Authgear Cloud and Cognito target developers building consumer and B2B applications needing managed authentication, and Authgear's comparison pages explicitly position against Cognito.

Broad incumbents

• Okta: Okta is the largest identity provider covering both workforce IAM and CIAM with a broad product portfolio (Single Sign-On, Adaptive MFA, Customer Identity, Privileged Access). Authgear competes directly with Okta in the enterprise SSO and CIAM use cases that both companies serve, but Okta operates at significantly broader scale and across more verticals.
• Microsoft Entra ID (formerly Azure AD): Microsoft Entra ID is Microsoft's enterprise identity platform covering workforce SSO, MFA, and CIAM scenarios, and is integrated with Authgear in the MTR case study. It is a broad incumbent that competes with Authgear in enterprise SSO and hybrid identity scenarios, but includes a much larger portfolio of identity and security products.
• Ping Identity: Ping Identity is an established enterprise IAM platform with strong CIAM, workforce SSO, and federation capabilities. Like Okta, it competes with Authgear in enterprise SSO and regulated-industry identity scenarios but with a much broader identity security portfolio.

Emerging players

• Keycloak: Keycloak is an open-source IAM/CIAM platform offering SSO, social login, and user management that can be self-hosted. Authgear's ONCE (self-hosted) product competes most directly with Keycloak for organizations wanting on-prem identity, and both support OAuth 2.0/OIDC/SAML standards.
• Stytch: Stytch is a developer-first authentication and authorization API platform with passkeys, MFA, OAuth, and machine-to-machine auth. Both Authgear and Stytch target developers with API-first CIAM, passkey support, and passwordless authentication as core differentiators.
• Clerk: Clerk is a developer-focused CIAM platform targeting modern web and mobile apps with pre-built React/Next.js components, SSO, MFA, and organizations for B2B SaaS. It overlaps with Authgear on the developer-led CIAM motion, particularly for B2B SaaS authentication, but with a more US-centric go-to-market.
• WorkOS: WorkOS provides enterprise SSO, SCIM, and audit logs for B2B SaaS applications — a specific vertical use case that overlaps with Authgear's B2B SaaS authentication solution. Both target SaaS developers needing enterprise-grade identity features without building them in-house.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/authgear

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Authgear