Dinco

Name

Dinco

Legal name

Dinco GmbH

Website

https://dinco.ch

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Enterprise Architecture & IT Operating Model (BPAHAEAB), IT Service Management (ITSM) Platforms (HDAEALAA)

Keywords

• IT service management consulting
• ITIL implementation services
• ISO 20000 certification consulting
• ERP implementation SMB
• IT process management

Headquarters

HQ city

Zug

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. IT Consulting Services: Professional consulting services for IT Service Management, project leadership, strategy development, and process management. Revenue generated through billable consulting hours and project-based engagements.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Dinco GmbH provides IT Service Management (ITSM) consulting, including ITIL and ISO 20000 framework implementation, IT strategy development, project leadership, and process management. As an authorized 4me Switzerland Partner, the company deploys the 4me ITSM platform and also supports small and medium enterprises with Excel ERP implementation, financial accounting, invoicing, and order processing process optimization.

Product overview

Dinco GmbH is an IT consulting and service management company based in Zug, Switzerland. The company operates as a 4me Switzerland Partner and offers IT Service Management (ITSM) consulting services, including IT consulting, project leadership, strategy development, process management, and ERP-related services for small and medium enterprises (KMU). The primary offerings include Excel ERP implementation, financial accounting (Fibu/Buchhaltung), invoicing (Fakturierung), and order processing (Auftragsbearbeitung) services. The company's service portfolio appears to be consulting and implementation-focused rather than a software product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Service Management (ITSM) Consulting Consulting services to help organizations design, implement, and improve IT Service Management processes. Targeted at enterprise IT departments and mid-market organizations in Switzerland.
• ITIL Implementation Services Advisory and implementation services to align IT operations with ITIL best practices. Targeted at IT leaders seeking standardized service delivery.
• ISO 20000 Certification Consulting Consulting services supporting organizations in achieving and maintaining ISO 20000 certification for IT service management. Targeted at enterprises pursuing formal compliance.
• 4me ITSM Platform Implementation Deployment and configuration of the 4me IT Service Management platform delivered as an authorized 4me Switzerland Partner. Targeted at organizations adopting the 4me ITSM toolset.
• Excel ERP Implementation for SMBs (KMU) Deployment of Excel-based ERP solutions tailored for small and medium enterprises (KMU). Targeted at Swiss SMBs seeking lightweight ERP enablement.
• Financial Accounting and Invoicing Process Optimization (Fibu/Buchhaltung, Fakturierung) Consulting services to optimize financial accounting and invoicing processes for SMBs. Targeted at Swiss small and medium enterprises needing back-office process improvements.
• Order Processing Optimization (Auftragsbearbeitung) Consulting services to streamline order processing workflows for SMBs. Targeted at Swiss small and medium enterprises seeking operational efficiency in order handling.
• IT Strategy Development and Project Leadership Strategic IT advisory and project leadership services to guide organizations through IT transformation and operational initiatives. Targeted at enterprise and mid-market clients in Switzerland.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• 4mecoreChannel Partner/ Reseller/ DistributorDinco GmbH operates as an authorized 4me Switzerland Partner (4me Schweiz Partner / 4me Suisse Partenaire). 4me is an IT service management platform. As a partner, Dinco likely implements and deploys 4me's ITSM solution for clients while providing consulting services around the platform.

Recent moves3 records

Direct peers

• glueckkanja: Germany-based ITSM specialist and 4me partner with similar service management consulting focus, providing a like-for-like peer for Dinco's 4me-led delivery model.
• Puzzle ITC: Swiss-German IT consulting firm focused on IT service management, ITIL, and process optimization for enterprise clients, directly comparable to Dinco's ITSM consulting offering.
• ti&m: Swiss IT consulting and software house based in Zurich, offering digital transformation and IT consulting services to banks, insurance, and public sector; comparable to Dinco's enterprise IT consulting scope.
• AWK Group: Zurich-based Swiss IT and management consultancy serving enterprise and public-sector clients, overlapping with Dinco's IT strategy, project leadership, and process consulting work.

Broad incumbents

• CGI: Global IT and business consulting services firm with a Swiss footprint, offering ITSM, ERP, and IT strategy services that overlap with Dinco's enterprise IT consulting portfolio.
• Deloitte Switzerland: Big Four consultancy with a Swiss technology and transformation practice delivering ITSM, process optimization, and ERP advisory, broadly comparable to Dinco's enterprise consulting footprint.
• Atos: Global IT services and consulting provider with a Swiss presence, offering ITSM transformation and managed services that compete for the same enterprise ITSM budgets Dinco addresses.
• Sopra Steria: European IT services group with presence in Switzerland providing IT transformation, service management, and ERP consulting; a broader incumbent that competes for similar enterprise engagements.
• Capgemini: Global IT consulting and systems integrator with significant Swiss operations, delivering large-scale ITSM and digital transformation programs overlapping with Dinco's enterprise segment.
• KPMG Switzerland: Big Four advisory firm with a Swiss technology consulting practice that delivers IT strategy, process, and transformation services, competing for the same regulated enterprise clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dinco