Operation ASHA

Name

Operation ASHA

Legal name

Operation ASHA

Website

https://opasha.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Global Health Services (Tuberculosis Treatment Delivery)

NAICS

Social Assistance (624), Health Care and Social Assistance (62), Individual and Family Services (6241)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Mass Vaccination & Community Outreach Operations (PODs/Mobile Clinics) (HLAJAHAD)

Keywords

• Tuberculosis treatment
• DOTS therapy delivery
• MHealth applications
• Community health workers
• Biometric compliance monitoring

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Donations and Grants: Operation ASHA is a non-profit organization funded primarily through donations from individuals, corporations, and foundations. Donors are explicitly mentioned as having helped save 23,000 lives last year. The $100 (₹8000) cost per patient treated is covered by donor funding.
2. Government Partnerships: Works with government health programs (RNTCP in India, CENAT in Cambodia) to deliver TB treatment services, potentially receiving government support or in-kind assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Operation ASHA delivers tuberculosis detection and treatment services to disadvantaged communities using WHO's DOTS protocol, supported by a proprietary biometric mHealth platform (eCompliance) that verifies patient–community health worker interactions via fingerprint scanning. Services are delivered through 257 community-embedded treatment centers in India and Cambodia and a Mobile DOTS network using motorcycles and boats to reach rural, tribal, and flood-prone populations, with patient treatment provided free of charge.

Product overview

Operation ASHA operates as a mobile health (mHealth) application suite built on top of WHO's DOTS (Directly Observed Therapy – Short Course) TB treatment protocol. The core product is eCompliance, a biometric fingerprint-based monitoring system that verifies patient-community health worker interactions and ensures treatment adherence. This platform is supplemented by a suite of 11 additional mHealth applications covering the full TB care continuum: eDetection for active case finding, eCounselling for patient education, eQuality for standards monitoring, eAlert for notifications, eFaq for patient information, eSurvey for data collection, eAttendance for workforce tracking, eNutrition for food support, an Electronic Medical Record System for clinical records, Trip Tracker for logistics, and eReceipt for transaction documentation. The eCompliance Suite bundles eCompliance with its supporting modules. Services are delivered through a last-mile TB treatment delivery model operating 257 treatment centres across 8 countries, using a mobile DOTS approach with community health workers and motorcycle-based delivery.

Differentiator

Problem solved

Functional benefit

Brands

• eCompliance: Biometric fingerprint-based technology system for tracking TB treatment adherence and ensuring patients complete their medication regimen
• eCompliance Suite
• Mobile DOTS Model

Products and services

• TB Treatment Services via DOTS Protocol Directly Observed Therapy, Short-course (DOTS) tuberculosis treatment and detection services provided free of charge to disadvantaged patients in urban slums, tribal areas, and rural villages across 257 treatment centers in India and Cambodia.
• eCompliance Biometric Monitoring System Biometric fingerprint-based monitoring system that verifies patient and community health worker presence during supervised TB dose administration, with data automatically uploaded nightly to servers for real-time treatment compliance tracking and fraud prevention.
• eCompliance Suite (mHealth Application Bundle) Comprehensive mHealth bundle for TB program delivery, combining eCompliance biometric monitoring with eCounselling, eDetection, eQuality, eAlert, eFaq, eSurvey, eAttendance, eNutrition, Electronic Medical Record System, Trip Tracker, and eReceipt applications.
• Last-mile TB Treatment Delivery Model Community-based service delivery model combining WHO's DOTS protocol with mobile healthcare workers, micro-entrepreneurs, and village volunteers to bring TB detection, treatment, and monitoring directly to patients' doorsteps in disadvantaged and remote areas.
• Mobile DOTS Field Delivery Service Mobile healthcare delivery using motorbike-based counselors who travel village to village to deliver TB medication, collect sputum samples, and conduct active case finding in remote and flood-prone areas.

Quantifiable outcome

• 32x more cost-effective: $80 vs $852 per patient
• +6 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

22 partnerships are on record, tiered core and minor.

• Microsoft Research IndiacoreTechnology or Integration · 3 December 2012Developed eCompliance biometric monitoring system using fingerprint readers, laptops, and GSM modems. Bill Thies from Microsoft Research India led the technology development. System tracks patient visits and ensures treatment compliance through fingerprint verification. Technology deployed in 40+ treatment centers across Delhi, Mumbai, and Jaipur.
• World BankcoreStrategic or Co-development PartnerMultiple partnerships including Development Innovation Award ($100,000 grant), World Bank Country Director visit, ongoing monitoring and evaluation. Evidence validated through World Bank appraisals. Blog posts by World Bank staff praising Operation ASHA's model.
• MIT Design LabcoreStrategic or Co-development PartnerConducted initial studies for gastric resident drug delivery system for prolonged gram-level dosing of TB treatment. Research published in Science Translational Medicine (March 2019). Partnership on innovative drug delivery research.
• JPAL (MIT)coreStrategic or Co-development PartnerRandomized controlled trial (RCT) evaluation of eCompliance technology. Results published and used as evidence of program effectiveness. RCT also conducted in Uganda validating technology transferability.
• USAIDcoreStrategic or Co-development PartnerCollaboration announced for multi-drug resistant TB (MDR-TB) initiatives. Part of broader US government efforts to combat global TB epidemic.
• University of Michigan, Ross School of BusinesscoreStrategic or Co-development PartnerTeaching case study developed on Operation ASHA's model. Professor Ravi Anupindi serves as advisor. Case study used for MBA education on global health delivery.
• Cambridge UniversitycoreStrategic or Co-development PartnerCambridge University Working Paper published on Operation ASHA's methodology. Academic validation of program effectiveness.
• Oxford University & Skoll CentercoreStrategic or Co-development PartnerResearch partnership and academic validation through Skoll Center for Social Entrepreneurship at Oxford Saïd Business School.
• Columbia UniversityminorStrategic or Co-development PartnerProfessor Yanis Ben Amor provided testimonial and academic endorsement of Operation ASHA's 360° methodology.
• International Finance Corporation (IFC)coreStrategic or Co-development PartnerPart of World Bank Group. Hosted Operation ASHA at India Development Marketplace events. Sandeep Ahuja presented at IFC conference on strengthening private sector development impact.
• World Health Organization (WHO)coreStrategic or Co-development PartnerAligned with WHO's standard DOTS treatment model. Dr. Nani Nair, Regional Adviser-TB at WHO SEARO, provided testimonial. Technical consultation meetings include WHO participation.
• Medtronic IndiaminorStrategic or Co-development PartnerEarly detection of cardiovascular disease research among disadvantaged persons in New Delhi and Gwalior. Extends beyond core TB work.
• Batra Hospital, New DelhiminorImplementation/ SI/ Consulting PartnerCollaborated on field trial of innovative hand-held device for early cervical cancer detection.
• Government of India (RNTCP)coreStrategic or Co-development PartnerPartnership with Revised National Tuberculosis Control Programme for DOTS treatment delivery. Works with government health centers and staff across multiple states.
• CENAT (Cambodia)coreStrategic or Co-development PartnerPartnership with National Center for TB and Leprosy Control in Cambodia. Dr. Mao Tan Eang chairs technical consultation meetings. Operation ASHA presented at CENAT-organized World TB Day events.
• ADB (Asian Development Bank)minorStrategic or Co-development PartnerParticipated in technical consultation meeting on TB technology alongside WHO, World Bank, USAID, UNAIDS.
• UNAIDSminorStrategic or Co-development PartnerParticipated in technical consultation meeting on TB technology alongside other international organizations.
• URC (University Research Co.)minorStrategic or Co-development PartnerParticipated in technical consultation meeting on TB technology in Cambodia.
• Stop TB PartnershipcoreStrategic or Co-development PartnerCEO Sandeep Ahuja served on Board from 2009-2012 representing NGOs of developing countries. Received Spirit of Humanity Award from Stop TB Partnership.
• Michael & Susan Dell FoundationminorStrategic or Co-development PartnerFeatured in foundation blog on urban poverty paradox and healthcare delivery.
• Rockefeller FoundationminorStrategic or Co-development PartnerCase study on leveraging networks to create impact. Blog feature on foundation website.
• Ashoka ChangemakersminorGTM or Marketing PartnerFeatured competition entry on platform for social entrepreneurship. Award recognition through changemakers competition.

Scale indicators17 records

Recent moves8 records

Expansion highlights4 records

Others

• Dimagi: Social enterprise providing the CommCare mHealth platform used by community health workers globally, including for TB and adherence programs. Comparable as a technology enabler for community-based health delivery and CHW accountability, similar to Operation ASHA's eCompliance suite.
• Stop TB Partnership: International UN-hosted partnership that coordinates global TB elimination efforts across governments, NGOs, and donors. Comparable as a TB-focused ecosystem organization where Operation ASHA's CEO previously served on the board and has been awarded.

Broad incumbents

• Médecins Sans Frontières (MSF): International medical humanitarian organization providing TB treatment (including drug-resistant TB) in conflict and low-resource settings. Comparable through MDR-TB treatment programs, community-based DOTS delivery, and donor-funded operating model.
• PATH: Global health innovation NGO that develops and deploys health solutions including for TB across low- and middle-income countries. Comparable through technology-driven health delivery, partnerships with WHO/World Bank/USAID, and donor-funded operating model.
• BRAC: Bangladesh-headquartered global development organization operating TB programs and community health worker networks across multiple developing countries. Comparable through its scale of last-mile health delivery, micro-entrepreneur model, and South Asian operational base.
• Partners in Health: One of the largest global health NGOs providing community-based healthcare to the poor, including TB treatment in Haiti, Rwanda, and other resource-limited settings. Comparable to Operation ASHA through its community health worker model, government partnership approach, and focus on disease-specific care for disadvantaged populations.
• Clinton Health Access Initiative (CHAI): Global health organization working with governments to strengthen health systems and expand access to treatment for HIV, TB, and malaria. Comparable through government partnership model, focus on drug-resistant TB, and emphasis on cost-effective scale-up.

Direct peers

• Last Mile Health: Community health worker organization delivering primary healthcare to remote African communities, with strong emphasis on training, technology, and government partnership. Comparable through CHW-led service delivery, mHealth integration, and focus on reaching the most underserved geographies.
• Living Goods: Operates a network of community health workers using mobile technology to deliver health services and products to doorsteps in sub-Saharan Africa. Highly comparable through its tech-enabled CHW model, focus on last-mile delivery, biometric/mHealth accountability tools, and emphasis on disadvantaged populations.

Regional players

• TB Alliance: Non-profit product development partnership developing faster-acting and affordable TB drug regimens. Comparable as a TB-focused non-profit operating globally, but focused on drug R&D rather than last-mile delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/operationasha
• Facebookfacebook.com/operationasha
• LinkedInlinkedin.com/company/operationasha

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Operation ASHA